Imimobile Share Discussion Threads

[rivaldo] 09/7/2020 11:47

N+1 Singer has issued a brief and positive note, stating that today's update was "encouraging" and showed resilience.

They haven't yet reinstated forecasts (these will probably return after the March prelims), but note that IMO's circa 10 times March'20 EBITDA is below recent acquisition multiples and also (1) offers higher recurring revenues and (2) operates "further up the CPaaS value chain".

[epicsurf] 09/7/2020 07:46

Yes Rivaldo a positive update and to see Healthcare, SMB and Retail. is now seeing a steady recovery in these impacted sectors since late May.And no debt let's hope a positive day

[rivaldo] 09/7/2020 07:37

Very good Q1 update to 30th June.....

I should have realised that Healthcare would be the weak link, but I thought emergency comms would balance out the everyday comms decline. But the business as a whole is going great guns, with new contracts, American expansion etc.

And with Healthcare now returning to normal things will get even better:

"The results of the first quarter, together with a good visibility of earnings, underpins the Company's confidence in achieving good year-on-year gross profit growth, including organic growth in the cloud communications products business, in the full year to 31 March 2021.

In the longer term, we anticipate that the significant disruption caused will drive and accelerate uptake of our leading technology and services as large global enterprises increasingly adopt digital transformation initiatives to improve customer engagement strategies."

[rivaldo] 08/7/2020 09:59

Cheers epicsurf. You'd have thought IMO would be extremely busy working for the NHS at present.

Nice move up this morning.

[epicsurf] 08/7/2020 07:31

Boca Raton, Florida, July 7, 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced it has completed its HIPAA compliance assessment for its customer interaction management platform, IMIconnect, as well as its interactive marketing cloud and contact center applications. This assessment ensures patient and health information are processed in accordance with the privacy and security rules of HIPAA (Health Insurance Portability and Accountability Act of 1996). This is the federal law that dictates data privacy and security provisions for safeguarding protected health information (PHI) and electronic protected health information (ePHI) of individuals.

The completion of this compliance assessment comes at a critical time. A recent study by Frost & Sullivan reports telehealth is expected to grow sevenfold by 2025. Consumers are quickly adapting to new technologies with a 76% satisfaction rate reported by a recent survey form McKinsey & Company. The Covid-19 pandemic continues to accelerate this trend, with healthcare companies moving patient interactions to digital channels in order to facilitate contactless care while maintaining the high standard of service that patients demand.

“As digital health channels and options increase, the importance of providing a secure infrastructure and compliant products to protect personal health information is critical for our clients and partners, says Steve Murphy, Chief Information Officer at IMImobile, North America, “;This is just one of the many ways in which we continue to transform how organizations and consumers interact with each other”.

Globally, IMImobile’s product suite enables business-critical healthcare communications for a wide range of healthcare companies, including Walgreens, McKesson and the National Health Service (NHS) in the UK.

 

[rivaldo] 07/7/2020 07:29

Indeed - Octopus have bought another 700,000 shares and now have 9.06m shares in total:



They've doubled their holding since the start of the year.

[epicsurf] 06/7/2020 17:37

Octopus investments increased holding to 11.03 % from 10.10 % rns today, that's a sign of confidence
They have been continually increasing their holding

[rivaldo] 03/7/2020 16:02

Ticking up today, after decent volumes recently, so hopefully an overhang has been cleared.

[epicsurf] 02/7/2020 18:04

Last year was july 2nd , so expecting it any day now, interested in the forward outlook

[czeck] 02/7/2020 15:45

I cannot see a date for the full year 2019 results? Were these delayed?

[ali47fish] 01/7/2020 11:03

i am really baffled, in spite of the plethora of good news the share price is doggedly down and has broken down below my breakeven- so i am in the red- what is keeping it down-nothing new that is negative!

[rivaldo] 30/6/2020 14:50

Nice article by the CEO about how the pandemic is focusing retailers' minds on the need for digital communication with customers etc:

[rivaldo] 23/6/2020 14:21

Agreed. Gresham have made huge profits on their early entry into the stock, so no surprise to see them go, and their exit has weighed down on the share price, even with Octopus Investments buying heavily.

Buyers now can pay slightly less than the 300p the institutions paid in the placing.

Results will be out soon, and we already know they'll be good from the trading update.

I'd be surprised if any short-term COVID disruption - which IMO said was minimal to date - wasn't heavily offset to the good by greater demand for messaging and mobile services from all around the globe.

[mysteronz] 23/6/2020 11:15

Im surprised this stock hasnt bounced back with the others. It should be a beneficiary of CV19. Tech is going great guns in america.

Good recent TU, money raised - could be viewed as an opportunity but more than happy to sit back as a holder and be patient. Confident in the business, in a growth area and solid management. Easily can climb to 400p in a flash

[ali47fish] 23/6/2020 10:12

can we look at why the share price is coming down inexorably- gresham house has exited completely -they a`re very astute- i remain invested but unhappy and astonished at this against a good narrative- who can solve this mystery?

[rivaldo] 18/6/2020 07:34

Good news from Canada - and IMO providing a valuable service:



"IMImobile North America enhances real-time text message technology for Crisis Services Canada
Jun 16, 2020, 09:30 ET

Supporting increased demand for remote suicide prevention helpline responders through digital channels

TORONTO, June 16, 2020 /PRNewswire/ -- Global cloud communications software and solutions provider IMImobile PLC today announced it has launched a new program with Crisis Services Canada (CSC) to enhance real-time text message functionality for its responders in order to meet the higher demand for its suicide prevention services since the COVID-19 outbreak.

The program, which was set up in just 72 hours, has been in use since April and has been instrumental in helping those in need of immediate assistance. The solution enables real-time, two-way conversations between responders and help-seekers, while also allowing flexibility for the responders to handle multiple interactions asynchronously to improve response time. To start a conversation, the user simply sends a text message to the CSC shortcode.

"We are always looking to use our technology in ways that support the areas in which we live and work. I am particularly proud of this solution and its ability to have an immediate, positive impact on our community," states Bruce Bales, CEO of IMImobile North America.

etc"

[rivaldo] 12/6/2020 14:09

Another COVID-19 operation being carried out by IMO's subsidiary Healthcare Communications, who are sending out test results:



"Healthcare Communications deliver bi-lingual test results to Welsh residents
London, 9 June 2020

London, 9 June 2020 – Healthcare Communications is sending out thousands of Covid-19 test results to Welsh residents via a new text messaging service. Results are delivered by SMS to key workers and members of the public who have been tested for the virus in Wales.

The service means that those who test positive can continue to self-isolate, while those who test negative can get back to their normal routines as soon as possible.

Public Health Wales has been working with Healthcare Communications to implement the system across Wales as part of its efforts to help scale up the country’s sampling and testing capacity. The system has now been rolled out in several local health board areas across Wales.

Dr John Boulton, Director of NHS Quality Improvement and Patient Safety, who heads up Public Health Wales’ testing cell, said: “Making sure that people in Wales get their test results in a timely and convenient manner is obviously hugely important.

“Equally important, though, is having a system for doing this that is time and resource efficient from an operational perspective.

“We are confident that the system we have in place with Healthcare Communications can support our continuing efforts to scale up Wales’ testing capacity as part of the next phase of our COVID-19 response.”

Previously, when testing numbers were at approximately 200 a day, results were shared over the phone. However, as testing numbers have increased, the urgency behind delivering results means that this is no longer a safe or efficient channel to do this.

Now, SMS messages are sent to thousands of individuals every day in both English and Welsh. The workflow is automated, so staff time spent on phone calls and admin can now be redirected to other COVID-19 duties to help keep Wales safe. This will prove invaluable as work continues to increase Wales’ testing capacity in line with the Welsh Government’s Test, Trace Protect strategy.

Healthcare Communications work with 5 of the 7 NHS Health Boards and the National Screening Services in Wales, sending over 3 million communications to Welsh patients every year. Communications are delivered in Welsh and English to comply with the Welsh Language Act and deployed across several channels including SMS, IVM, agent call and by digital and postal letter.

Kenny Bloxham, Managing Director of Healthcare Communications spoke about the time sensitive nature of the messages: ‘this initiative requires a digital first approach to ensure critical results are shared quickly to protect the Welsh population from spread. We’re proud to be supporting Public Health Wales with bilingual communications to ensure residents can read results in their preferred language.’"

[rivaldo] 10/6/2020 09:43

This news hasn't been posted before:



"IMImobile Enables Remote Working for Contact Centers Amid Pandemic
Unified Communications

Public sector clients including local councils and NHS trusts have rapidly transitioned to remote working using IMImobile’s products

Global cloud communications software and solutions provider IMImobile PLC, announced that its cloud contact center software has enabled remote working for its clients following the COVID-19 outbreak. Customers including Hertfordshire Partnership University NHS Foundation Trust, Dudley Metropolitan Borough Council and Bouygues Energies & Services have recently transitioned their office-based contact centers to homeworking due to the lockdown measures introduced by the UK government.

IMImobile strengthened its contact center offering last year through the acquisition of UK-based contact center software provider, Rostrvm. The integrated omnichannel solution consolidates voice, messaging and social customer service channels into a unified agent console and simplifies contact center operations for businesses and public sector organizations. With the product and associated infrastructure hosted in the cloud and delivered as a service, contact centers have easily transitioned to working from home without any service interruption.

etc"

[epicsurf] 09/6/2020 15:18

Great spot cheers LONDON, 9th June 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced that it has signed a new partnership agreement with integrated business services company Communisis, An OSG Company. Communisis provides print and digital communications services to large enterprises such as banks, insurance providers and utilities.

IMImobile’s software will enable Communisis to provide rich, two-way interactions for its business clients and provide a digital alternative to traditional print communications. The software will also enable Communisis to offer new communication channels such as RCS (Rich Communication Services) to its clients, enabling them to provide enriched customer experiences by delivering engaging and contextual two-way interactions.

David Herridge, Managing Director of Customer Experience at Communisis, said: “At Communisis, we believe that new messaging channels, such as RCS, will transform the way that organisations communicate with their customers. We are delighted to partner with IMImobile, a globally recognised provider of cloud communications software and solutions and we look forward to working with them on new, innovative services, to improve our client’s customer communications.̶1;

Nir Feldberg, SVP Partnerships at IMImobile, commented: R20;We are delighted to have formed a strategic partnership with Communisis to include our market leading, customer interaction management suite within their portfolio of Business Messaging services. Our scalable Enterprise CPaaS platform, IMIconnect, will enable Communisis to rapidly deliver integrated communications for their clients across all direct, digital and social channels – increasing automation and improving overall customer experience."

 

[rivaldo] 09/6/2020 10:56

Great news today. I suspect it's an RNSNON because IMO couldn't put a specific value on the deal as it's dependent on the number of transactions (for some reason ADVFN often doesn't pick up RNSNONs). Nevertheless, imo this is an important agreement.

I remember when CMS were a quoted company that they were making a huge transition to digital, and in particular that they won a 10 year outsourcing contract with Lloyds Bank to handle all of its communications with customers:



Just this one relationship alone should bring in substantial revenues.