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DWF Dwf Group Plc

99.60
0.00 (0.00%)
26 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Dwf Group Plc LSE:DWF London Ordinary Share GB00BJMD6M39 ORD 1P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 99.60 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

DWF Group PLC Half-year Report (1498I)

10/12/2020 7:00am

UK Regulatory


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TIDMDWF

RNS Number : 1498I

DWF Group PLC

10 December 2020

DWF Group plc

("DWF" or "the Company" or "Group")

LEI: 213800O9QREOHTOGQ266

10 December 2020

Half-year results for the period ended 31 October 2020

Strong revenue and profit performance despite macro environment

DWF, the global legal business, today announces its half-year results for the period ended 31 October 2020.

GROUP FINANCIAL SUMMARY

 
 GBPm (unless otherwise stated)            HY21     HY20     Change 
 Net revenue                               167.6    145.2     15.4% 
                                         -------  -------  ---------- 
 Gross profit                               83.1     73.2     13.5% 
                                         -------  -------  ---------- 
 Gross profit margin                       49.6%    50.4%   (0.8)ppts 
                                         -------  -------  ---------- 
 Cost to income ratio(1)                   40.4%    41.7%   (1.3)ppts 
                                         -------  -------  ---------- 
 Adjusted operating profit ('Adjusted 
  EBITDA')(2)                               24.7     21.1     17.1% 
                                         -------  -------  ---------- 
 Reported operating (loss)/profit          (8.9)      9.9 
                                         -------  -------  ---------- 
 Adjusted profit before tax ('Adjusted 
  PBT')(3)                                  13.4     10.9     23.0% 
                                         -------  -------  ---------- 
 Reported PBT                             (11.0)      8.0 
                                         -------  -------  ---------- 
 Adjusted diluted EPS (pence)                3.6      2.9     24.1% 
                                         -------  -------  ---------- 
 Reported diluted EPS (pence)              (4.2)      2.0 
                                         -------  -------  ---------- 
 Gross lock-up days                          196      201   (5) days 
                                         -------  -------  ---------- 
 Free cash flow                             19.6    (9.2)     28.9 
                                         -------  -------  ---------- 
 Net debt                                 (58.5)   (49.5)     (8.9) 
                                         -------  -------  ---------- 
 

HY21 FINANCIAL HIGHLIGHTS

   --    Group revenue growth of over 15% (3% organic) at a gross margin of just below 50% 

o 3% growth in Insurance Services division, all organic

o 7% growth in Commercial Services (including Managed Services), with organic revenue flat as activity levels recovered through H1 from the sudden weakness experienced in March and April due to COVID-19

o 58% growth in International, with RCD acquisition in Spain adding GBP15.7m of revenue, alongside organic growth of 3%

o 19% growth in Connected Services, all organic

-- Adjusted PBT of GBP13.4m which is 23% higher than HY20 and close to the FY20 comparator of GBP15.2m

-- Reported PBT is a loss of GBP11.0m, which differs to Adjusted PBT due to significant, largely non-cash, acquisition related expenses treated as non-underlying items

-- GBP19.6m free cash flow generated in H1 versus an outflow of GBP9.2m in the prior year, assisted by cGBP14m of COVID-19 related deferrals

-- Net debt of GBP58.5m is GBP8.9m higher than HY20 and a reduction of GBP6.4m versus April 20 position despite GBP12.4m of acquisition related outflows in HY21

OPERATIONAL & STRATEGIC PERFORMANCE

-- A 5 day reduction in lock-up days versus HY20 and a 10 day reduction versus FY20 position due to improving operational processes and client engagement

-- Cost to income ratio improved by 1.3ppts versus HY20 to 40.4%, and by 1.0ppts from FY20, demonstrating the impact of cost control and efficiency measures

-- Revenue per partner increased by 0.4% to GBP446k (half year basis) despite H1 investment in new partners

-- 15 new partner hires in the period which are expected to support ongoing organic growth particularly in Insurance Services and International

-- Agreements in principle made to reduce office space and/or vary lease terms in several locations as a first stage of the Group's new property strategy, promoting greater flexible working and securing annualised cash savings of GBP0.6m

-- Investment in new Pune, India office to increase headcount capacity to c1,000 from c500 to support Managed Services build

OUTLOOK AND CURRENT TRADING

-- The Board is pleased with the Group's performance to date in FY21 and is increasingly confident in the outlook for the full year as the Group continues to see a strong sales pipeline and anticipates a more stable trading environment in 2021

-- The Group's focus on a one team culture and global mind-set is driving more connectivity both internally and with its clients, who are seeing the benefits of the Group's integrated legal and business services offering.

-- Managed Services is an important component of that and, having successfully integrated Mindcrest, it is generating both revenue and margin opportunities for the Group as it scales.

-- The Board has approved an interim dividend for FY21 of 1.50 pence per share which is payable on 5 March 2021 to shareholders on the register as at 29 January 2021. The Board has given careful consideration to the quantum of the interim dividend to ensure that it is progressive but retains flexibility whilst there remains a degree of uncertainty as to the trading environment for the remainder of the financial year

Sir Nigel Knowles, Chief Executive Officer, commented:

"Given the extreme impact of COVID-19 on the worldwide economy, we are pleased with the performance of the business in the first half of FY21 following the swift actions taken by the new management team. We are also encouraged that despite ongoing COVID related restrictions in a number of the markets in which we operate November activity levels were strong. We have achieved strong revenue growth in the period thanks to the contributions of RCD and Mindcrest and a pleasing return to organic growth. Operationally, the decisive cost actions taken at the beginning of this financial year and a continued focus on cash management has seen a reduction in both net debt and lock-up days. These factors have combined to help us deliver a good profit performance with adjusted PBT in the first half of FY21 close to that achieved for the full year in FY20.

"We expect the uncertain macro environment to continue into 2021, although the positive news in relation to potential vaccines for COVID-19 allows some optimism for a more settled economy as we progress through next year. We therefore are increasingly confident in the prospects for the Group as we look ahead to the rest of FY21 and recent client wins and panel appointments such as those for Serco and Zurich are testament to the strength of our differentiated offering."

For further information

DWF Group plc

   James Igoe - Head of Communications                  +44 (0)7971 783533 

Finsbury (PR advisers to DWF)

   Ed Simpkins                                                                +44 (0)20 7251 3801 

Richard Crowley

About DWF

DWF is a global legal business providing integrated legal and business services operating from 31 key locations with more than 4,000 people. The Company became the first Main Market Premium Listed legal business on the London Stock Exchange in March 2019. For more information visit: dwfgroup.com

Forward looking statements

This announcement contains certain forward-looking statements with respect to the Company's current targets, expectations and projections about future performance, anticipated events or trends and other matters that are not historical facts. These forward-looking statements, which sometimes use words such as "aim", "anticipate", "believe", "intend", "plan", "estimate", "expect" and words of similar meaning, include all matters that are not historical facts and reflect the directors' beliefs and expectations and involve a number of risks, uncertainties and assumptions that could cause actual results and performance to differ materially from any expected future results or performance expressed or implied by the forward-looking statement.

(1) Cost to income ratio is defined in note 2

(2) Adjusted EBITDA is defined in note 2

(3) Adjusted PBT is defined in note 2

Adjusted diluted EPS is defined in note 8

Gross lock-up days is defined in note 21

Free cash flow is defined in note 21

Net debt is defined in note 17

Organic revenue growth removes the impact of acquisitions and discontinued operations

CHIEF EXECUTIVE OFFICER'S REPORT

STRENGTH AND RESILIENCE DELIVERS A STRONG START TO FY21

Given the extreme impact of COVID-19 on the worldwide economy, we are pleased with our performance in the first half of this financial year, following the swift actions taken by the new management team. Revenue increased by more than 15% to GBP167.6m for the half-year driven by our acquisitions of RCD and Mindcrest alongside organic growth of 3% across the Group. Adjusted profit before tax increased by 23% to GBP13.4m, close to the FY20 comparator.

Our insurance business demonstrated its resilience, generating 3% of organic growth. In particular, our Professional Indemnity and Commercial Insurance teams experienced significant activity levels due to their involvement advising clients in the FCA proceedings regarding COVID-19 policy coverage.

Despite the challenging environment, Commercial & Managed Services was broadly flat in organic revenue terms, with overall growth and an enhanced service proposition resulting from the Mindcrest acquisition. Corporate and Real Estate activity levels have steadily recovered through H1 following a material impact in Q4 of FY20, whilst as expected demand remains strong in Litigation.

International has grown strongly, with revenue increasing by 58% compared with the same period last year. Whilst this growth was driven by the acquisition of RCD in Spain, we also saw 3% organic growth in the division with France, Italy, Poland and Dubai all performing well. Connected Services continued its strong growth profile, with revenue up by 19% and gross profit increasing by 39% thanks to divisional operational improvements.

In addition to increasing revenues and improved profitability, we saw a reduction in our gross lock-up days and increased free cash flow, which have helped us to reduce our net debt by GBP6.4m since April, despite GBP12.4m of acquisition related outflows in the first half.

After experiencing a significant impact from COVID-19 in Q4 of FY20, the strength and resilience of our business model has enabled us to respond strongly.

As I set out in my statement at our full-year results in September, following my appointment in May we took a number of steps to improve operational performance and reduce cost. These included the closure of offices in Brussels and Singapore and a reduction in our presence in Dubai.

In addition to these cost saving measures, we have also made a number of targeted investments in the first half. We recruited 15 partners, with new arrivals in a number of locations including Australia, Germany and Poland. We made several appointments in Insurance Services and targeted recruitment in Commercial Services to strengthen our insolvency and restructuring capabilities leading to high profile appointments such as on the recent administration of clothing retailer, Bonmarché.

We have recruited a further five partners who will join us in the second half of this financial year. These include three partners joining our Insurance Services division to set up a new presence in Southampton.

We have also invested in our Connected Services capabilities, including through the recruitment of a Senior Loss Adjuster in Milan that enabled the launch of DWF Adjusting in Italy. We recruited a new head of DWF Advocacy in the UK and, in Australia, launched a new Connected Service, DWF Risk, to provide work health and safety and workplace relations services.

We also continue to invest in the build of our global Managed Services platform, including a new office space in Pune. This new office, that our teams will begin to occupy from early 2021 (COVID restrictions permitting) has space for 1,000 people which is around double the current workforce in Pune. We also signed a contract with Peppermint Technology for our Managed Services division to use its case management platform.

Our continued investment in, and commitment to, innovation helped us to achieve a new highest-ever position in the Financial Times' Innovative Lawyers ranking. Last year we achieved a ranking of 8(th) and this year we climbed one place to 7(th) . We were also ranked by the FT as one of seven legal businesses it defined as the 'pacesetters' when it comes to legal innovation.

Our innovative approach to the delivery of integrated legal and business services has helped us to secure appointment or reappointment to 28 legal panels, including Serco and Zurich.

The first half also saw the completion of our largest ever client listening exercise. We surveyed more than 400 clients from across all of our sectors to ask them to rate the service we provide and to give us their feedback on what we do well, but also on where we can improve.

Clients were asked to rate the experience of our service, applying a score of between 0 and 10 against how likely they are to recommend us. I'm really pleased to report that 56% of our clients rated us as a 9 or 10 - which means they are classed as 'Promoters' of DWF. Our Net Promoter Score is 47, which is also very positive and compares favourably to our industry peers.

We have continued to focus on ensuring DWF is an attractive place to work. One of our key initiatives in this half-year has been the launch of a new Group Bonus Plan which we believe fairly rewards our people and strengthens the alignment of interests with our shareholders. The plan is linked to the overall performance of the Group, along with divisional and personal performance conditions.

We have recently launched our latest Pulse Survey to track employee engagement and have announced internally the formation of a new 'Pulse Forum'. This Forum will comprise representatives from across our locations, offices and career levels and its purpose will be to consider the results of the Pulse Survey and to provide recommendations of further ways to improve our people proposition.

One of the key ingredients that drives engagement at DWF is the work of the DWF Foundation. The Foundation is an independent charity that was set up by DWF in 2015. It celebrated its 5(th) anniversary earlier this month and at the same time it reached GBP500,000 of charitable grants and donations. Through the fundraising activities of our people, it has been able to support around 250 charities around the world. Its work has never been more important and it is something we are incredibly proud to support.

Outlook and current trading

The Board is pleased with the Group's performance to date in FY21 and is increasingly confident in the outlook for the full year as the Group continues to see a strong sales pipeline and anticipates a more stable trading environment in 2021. The Group's focus on a one team culture and global mind-set is driving more connectivity both internally and with its clients, who are seeing the benefits of the Group's integrated legal and business services offering. Managed Services is an important component of that and, having successfully integrated Mindcrest, it is generating both revenue and margin opportunities for the Group as it scales.

Operating efficiency remains a priority, and the changes that the Group is beginning to make to its office estate are expected to deliver material and multi-year savings, whilst retaining agile environments which will enable even more flexible working in the future.

As is the case with other listed businesses, it remains difficult to give detailed guidance on key metrics. However, the current view of the sales pipeline, anticipated activity levels, and cost development, suggest a similar performance trend in H2 to that seen in the first half, with some additional benefit possible from the cost saving measures which have been implemented if activity levels are sustained at current levels.

FINANCIAL REVIEW

A STRONG RECOVERY FROM FY20 COVID-19 IMPACT

Financial overview

The performance for the first half of FY21 has shown a material improvement on FY20 Q4 which was impacted by COVID-19. The Board is pleased with the Group's response to the pandemic with the global move to fully agile working and swift action taken on costs delivering a strong revenue and profit performance for HY21.

All divisions have shown both revenue growth and gross profit improvement in HY21 compared to the equivalent period in the prior year with aggregate top line growth of 15.4% (2.7% organic) and a gross margin of 49.6% reflecting a positive H1 trajectory. This performance reflects the contribution of RCD and Mindcrest but also a gradual improvement in underlying activity to pre-COVID levels as the Group saw the benefits of its diversified offering. This top line performance, combined with measures taken to right-size direct costs, have improved gross profit contribution. Strict controls of overhead expenditure have also been implemented reducing the cost to income ratio from 41.7% in HY20 to 40.4%, which is also a 1.0ppts improvement on FY20. This has led to an improved Adjusted Profit before Tax for HY21, with further direct cost benefits expected in H2 as headcount reductions implemented in H1 take effect as notice periods expire.

Working capital performance has remained robust despite the challenging macro environment. Gross lock-up days have reduced on both comparator periods and free cash flow generation has significantly outperformed the equivalent period in the prior year. Whilst there has been some benefit from COVID-19 tax deferrals, the underlying free cash flow is nevertheless significantly better than the prior year.

Revenue

Group revenue increased 15% to GBP167.6m for HY21 (HY20: GBP145.2m). Despite the impact of COVID-19, the Group has delivered creditable organic growth across Insurance Services (3%) and Connected Services (19%). International showed some recovery (3% organic revenue growth) despite ongoing headwinds in a few key locations, particularly Australia and Germany. Commercial Services, which was the most impacted by COVID-19, delivered a flat organic performance year on year, with an improving trajectory.

Acquisitions further supplemented this divisional organic growth, with Commercial Services growing 7% (including Mindcrest) and International growing by 58%, (benefitting from a strong performance from RCD in Spain).

For the first time, Managed Services has been split out of Commercial Services. The figures in this report are presented on both a reported and like-for-like basis.

Direct costs

Direct costs were GBP84.4m, increasing 17% primarily due to the impact of acquisitions (HY20: GBP72.0m). On an organic basis direct costs have increased by 3%. Across the business, actions have been taken as part of the Group's previously announced GBP15m cost reduction programme to manage and reduce direct costs in order to align resource levels to activity, with savings arising as notice periods of leavers expire. Separately, selective investments have been made in 14 partner hires, with those investments targeted in Insurance Services and International to reflect areas where the Group believes there are revenue opportunities which justify the investment.

Gross profit

Gross profit grew 13.5% to GBP83.1m in the first half (HY20: GBP73.2m) but reflects a slight dilution in gross margin from 50.4% to 49.6%. This reported dilution is due to the change in margin mix as a result of acquisitions impact on direct costs. On an organic basis, gross profit has improved by GBP1.6m with gross profit margin of 50.6% being just 0.3ppts below HY20. Cost saving measures already taken in relation to headcount reductions will continue to improve profitability as notice periods expire.

Working capital

Working capital continues to be a key area of focus and opportunity across the business. Gross lock-up days comprise WIP days, the amount of time between starting work and invoicing clients, and debtor days, the length of time between invoicing and cash collection.

In the final quarter of FY20 gross lock-up days deteriorated which management believe reflected a temporary change in billing and payment behaviours due to COVID-19. This led to combined lock-up days of 206 in April 20. Over the course of HY21 significant operational efforts have gone into improving the working capital performance in order to deliver the October 2020 position of 196 days, an improvement of 10 days since April 20 and an improvement of 5 days compared to October 2019.

This improvement in lock-up days is reflected in the improved net debt position, reducing by GBP6.4m from 30 April 20 to GBP58.5m at 31 October 20. Whilst net debt is GBP8.9m higher than 31 October 19, the current year position reflects the impact of the acquisitions of RCD and Mindcrest where total cash consideration paid since the December 19 and February 20 acquisition dates is GBP19.7m.

Free cash flow generation for HY21 was GBP19.6m, which contrasts with a GBP9.2m outflow in HY20, and an outflow of GBP4.6m for FY20 full year. Whilst net debt has reduced in H1 from April 20, H2 outflows for deferred consideration and COVID-19 deferrals will offset operational cash generation such that net debt is expected to be broadly flat for the year. However, further improvement to gross lock-up days remains a key area of operational focus and represents an opportunity to reduce working capital.

Reducing leverage remains a priority for the Group and whilst net debt may not reduce materially in FY21, mainly due to the aforementioned deferred outflows, leverage will reduce as profitability improves.

Divisional Performance

The divisional performance figures that follow reflect a small number of changes to the alignment of some locations. From an operational perspective, Belfast and Dublin have been realigned to the Commercial Services and Insurance Services divisions. The divisional figures reflect these operational changes which were effected to improve alignment across UK and Ireland as a whole and to drive greater revenue and cost synergies than were possible by retaining these locations within the International division.

Insurance Services

 
 Measure GBPm              HY21     HY20    Variance   Variance 
 Revenue                   51.5     50.2      1.3         3% 
                         -------  -------  ---------  --------- 
 Direct cost              (25.9)   (25.6)    (0.3)       (1%) 
                         -------  -------  ---------  --------- 
 Reported gross profit     25.6     24.6      1.0         4% 
                         -------  -------  ---------  --------- 
 Reported gross margin 
  %                       49.7%    49.0%    0.7ppts 
                         -------  -------  ---------  --------- 
 

In an insurance market significantly impacted by COVID-19, including a lengthy lockdown at the start of the financial year followed by localised restrictions, the Group's Insurance Services division performed remarkably strongly finishing the half year with 3% growth (all organic) versus prior year and with a slightly improved gross profit margin of 49.7% (HY20 49.0%).

The Professional Indemnity and Commercial Insurance practice group has been the standout performer. The Group experienced significant activity levels in H1, as it advised some of our largest clients in relation to the highly publicised FCA declaratory proceedings on COVID-19 policy coverage.

As expected, the Motor and Fraud practice group was most impacted by the lockdown dramatically reducing the volume of claims which at one stage were down 75% compared to pre-lockdown levels. The reduction in instructions has been compounded by delays in the conclusion of cases due to court closures and a combination of other factors, which have led to more time being required on fixed fee cases plus a degree of working capital drag due to settlement delays. Despite this, most teams have now returned to near normal levels of activity. Cost savings have been effected to protect gross profit contribution. Some of these delays are easing but the effect of the current second wave measures on road traffic accident claims is being carefully monitored.

The Group expects that demand for insurance services will increase in the second half of the financial year due to a combination of factors including the expected large volume of COVID-19 disease and fatality claims which are already starting to come through from care homes and food processors amongst others. There should also be a strong flow of business interruption claims following the Supreme Court judgement on COVID-19 policy coverage, which will potentially be delivered before Christmas. Insurers are also revisiting their business models and the Group has already benefited from a permanent large outsourcing of claims from one of its biggest clients. Recent lateral hires together with the new Southampton team are also expected to make important contributions to the second half of the year.

Commercial and Managed Services

 
 Measure GBPm              HY21     HY20    Variance    Variance 
 Revenue                   63.0     58.7       4.3         7% 
                         -------  -------  ----------  --------- 
 Direct cost              (27.4)   (24.9)     (2.6)      (10%) 
                         -------  -------  ----------  --------- 
 Reported gross profit     35.6     33.9       1.7         5% 
                         -------  -------  ----------  --------- 
 Reported gross margin 
  %                       56.5%    57.7%    (1.2ppts) 
                         -------  -------  ----------  --------- 
 
 Organic revenue           58.1     58.1       0.0         0% 
                         -------  -------  ----------  --------- 
 Organic direct cost      (25.1)   (24.2)     (0.9)       (4%) 
                         -------  -------  ----------  --------- 
 Organic gross profit      33.0     33.9      (0.9)       (3%) 
                         -------  -------  ----------  --------- 
 Organic gross margin 
  %                       56.8%    58.3%    (1.5ppts) 
                         -------  -------  ----------  --------- 
 

Commercial & Managed Services (including Mindcrest) delivered revenue growth of 7% in HY21. Commercial Services experienced a material adverse impact in Q4 of FY20 as a result of COVID-19, however it has delivered flat organic revenues year on year in HY21 and has seen activity levels on an improving trajectory compared to H2 of FY20.

Whilst results are largely being driven by the Litigation practice group, where client demand remains particularly strong, transactional activity in both Corporate Services and Real Estate has also held up well despite macroeconomic uncertainty. The division invested in a number of lateral hires during FY20, several of whom arrived during Q4, and these investments are delivering new client wins contributing positively to the half year revenue position.

Although direct costs at the end of H1 were broadly in line with those incurred in the same period last year, actions have been taken through the course of the first half to right-size the division, removing excess capacity and cost and improving utilisation. It is expected that as notice periods expire the benefit of these savings will be delivered in the second half.

The division continues to make good progress with its key objectives, including transitioning work to Managed Services and working more closely with Connected Services, allowing more efficient operating practices and broadening client relationships.

Managed Services continues to attract client interest in the Group's integrated offering, with a number of large bids currently underway which could supplement the above internal work-transfer opportunities.

The outlook for H2 is improving, with all areas of the division currently showing strong pipelines which, alongside the cost reduction programme benefits, are expected to support gross profit margin.

International

 
 Measure GBPm              HY21     HY20    Variance    Variance 
 Revenue                   40.3     25.5      14.7        58% 
                         -------  -------  ----------  --------- 
 Direct cost              (23.8)   (14.7)     (9.1)      (62%) 
                         -------  -------  ----------  --------- 
 Reported gross profit     16.4     10.8       5.7        53% 
                         -------  -------  ----------  --------- 
 Reported gross margin 
  %                       40.9%    42.2%    (1.3ppts) 
                         -------  -------  ----------  --------- 
 
 Organic revenue           25.1     24.5       0.6         3% 
                         -------  -------  ----------  --------- 
 Organic direct cost      (14.4)   (13.7)     (0.7)       (5%) 
                         -------  -------  ----------  --------- 
 Organic gross profit      10.7     10.7       0.0         0% 
                         -------  -------  ----------  --------- 
 Organic gross profit 
  %                       42.7%    43.8%    (1.1ppts) 
                         -------  -------  ----------  --------- 
 

The International division remains a key growth area for the Group, delivering revenue growth of 58% to GBP40.3m in HY21 (HY20: GBP25.5m) as a result of the acquisition of RCD, which has performed strongly. The organic performance in the division was 3% growth on prior year reflecting mixed results across different geographies.

France, Italy and Poland are all showing revenue growth as a result of investments in new partner hires and, as expected, there is a degree of short term margin dilution as a result. Germany, after the slimming down of Cologne, is building new capabilities in Dusseldorf and will have a diluted margin as the new hires develop their practices. The recently rationalised Dubai office is performing well and is now delivering a sustainable gross profit contribution. Australia is undergoing a degree of consolidation after a period of heavy investment, with the current year focus being on ensuring resource levels are appropriate for the work in hand and are reflective of the pipeline given the pandemic impacts in different locations.

Cost savings implemented in late FY20 and HY21 are gradually being reflected, however gross profit margin of 40.9% was slightly down (HY20: 42.2%). It is expected that as the cost savings already executed continue to be delivered the full year margin will further improve. The closures of Brussels and Singapore have also removed loss-making operations allowing a deeper management focus on the remaining key locations.

International continues to present opportunities for growth and carries latent capacity due to the level of partner and fee-earner investment made in recent periods. As and when the COVID-19 impacts around the world reduce as restrictions ease it is expected that the investments made to date will begin to generate an improving return.

Connected Services

 
 Measure GBPm             HY21    HY20    Variance   Variance 
 Revenue                  12.8    10.8      2.1        19% 
                         ------  ------  ---------  --------- 
 Direct cost              (7.3)   (6.8)    (0.5)       (8%) 
                         ------  ------  ---------  --------- 
 Reported gross profit     5.5     4.0      1.6        39% 
                         ------  ------  ---------  --------- 
 Reported gross margin 
  %                       43.1%   36.9%   6.2ppts 
                         ------  ------  ---------  --------- 
 

The Group's Connected Services division has had a strong first half of the year with revenue growth of 19% (to GBP12.8m) compared to prior year, all organic. Whilst the underlying gross margin development of the Connected Services businesses was delayed towards the end of the last financial year due to COVID-19, there has been a marked improvement in HY21 with gross profit margin increasing to 43%. This is a result of divisional operational improvements (including the closure of our DWF Resource business and a number of team restructures) together with increasing awareness of divisional capabilities driving more opportunities from new and existing clients and through internal referrals.

It has been a particularly strong start to the financial year for our businesses that have been providing clients with a unified approach to COVID-19 related business interruption claims. Our integrated solution to managing such claims has resulted in our Claims Management and Adjusting colleagues working closely with our Forensic Accountancy team (and legal colleagues) to support the quantification and challenge of business interruption losses in the UK. As a result, the UK Claims Management and Adjusting business, and the Forensic Accounting team, have had particularly strong performances. Overall, our Claims Management and Adjusting business (with presence in Australia, Canada, France, Ireland, Italy, UK and USA) has grown by 22%.

The Regulatory Consulting business, launched in FY20, has been successful in converting a strong FY20 year-end pipeline to client wins delivering H1 revenue in excess of GBP0.5m. Despite the unprecedented disruption to the court service, revenue in the Advocacy team (DWF's alternative solution to the external Bar and traditional chambers) has grown with increased efficiencies arising from the transition to virtual hearings. The demand for services within the DWF 360 software development business has improved (following a number of large projects being put on hold at the start of COVID-19) with revenue ahead of target at the end of H1.

Management are confident with the outlook for the second half of the year with strong pipeline activity across all businesses and a focus on exploring more innovative ways to meet client needs.

Administrative expenses

Reported administrative expenses increased from GBP63.4m in HY20 to GBP92.1m in HY21. However, as described in note 2, there are four factors impacting comparability:

-- The inclusion of GBP12.5m of non-underlying items in HY21, compared to just GBP1.1m in HY20. These predominantly relate to the acquisition accounting for RCD and Mindcrest.

-- An amortisation and impairment charge of GBP2.5m in HY21 (HY20 GBP0.2m) which also relates to recent acquisitions.

-- An increase in Share Based Payment expenses in FY21, with a charge of GBP9.5m versus GBP4.4m in the prior year. This increase primarily relates to the acquisition accounting for RCD.

-- A GBP2.8m gain on bargain purchase included as a credit in the FY20 figures relating to the acquisition in Poland.

The items above are excluded as they are all either one-off, non-cash or non-trading related expenses.

On an underlying basis, administrative expenses increased 11.7% to GBP67.6m (HY20: GBP60.5m). The majority of this increase relates to the administrative expenses of RCD and Mindcrest. On an organic basis, previously announced cost savings have prevented any underlying increase to overheads and the Group continues to see ongoing savings from actions already taken as well as a temporary benefit from COVID-19 affected expense categories such as travel and business development.

The Group has improved its cost to income ratio to 40.4% (HY20: 41.7%) reflecting the Group's stated strategy of delivering operational gearing by using its platform more effectively.

Interest

Interest expense comprises GBP1.0m of interest payable on leases (HY20 GBP1.0m) and net finance expense of GBP1.1m (HY20 GBP0.8m) which represents bank charges, loan interest and interest on the drawn element of the main Group GBP80m RCF facility. The increase in the net finance expense compared to HY20 is a result of a higher net debt position for HY21 as the business gradually deleverages after incurring the acquisition outflows for RCD and Mindcrest.

IFRS 16-related interest payable on leases of GBP1.0m is recognised separately on the face of the income statement to allow for greater understanding of the composition of finance costs by the Group.

Profit before tax

Reported profit before tax for HY21 is a loss of GBP11.0m compared to a profit of GBP8.0m in HY20. This reported position is impacted by the non-underlying items referenced in the Administrative Expenses section. Adjusted PBT is GBP13.4m compared to the prior year position of GBP10.9m, an increase of GBP2.5m or 23%. This improvement in adjusted profitability reflects the FY21 impact of acquisitions, the improving activity levels in the business and the control of costs at both direct cost and administrative cost level.

Taxation

The Group is subject to corporation tax and payments on account of GBP0.4m (HY20 GBP3.0m) have been made in the first half with a tax charge to the Income statement of GBP0.5m (HY20 GBP1.4m).

Dividend

The Group's capital allocation policy is to retain sufficient capital to fund ongoing operating requirements and to invest in the Group's long-term growth, while also paying attractive dividends. The Group has a target dividend pay-out ratio of up to 70% of DWF Group plc's Adjusted Profit After Tax.

The Group paid a final dividend in relation to FY20 of 0.75p per share, taking total dividend in relation to FY20 to 3.25p. The Board has approved an interim dividend for FY21 of 1.50 pence per share which is payable on 5 March 2021 to shareholders on the register as at 29 January 2021. The Board has given careful consideration to the quantum of the interim dividend to ensure that it is progressive but retains flexibility whilst there remains a degree of uncertainty as to the trading environment for the remainder of the financial year.

Capital expenditure

The Group has incurred cash outflows on tangible fixed assets of GBP2.9m in HY21 (HY20: GBP1.6m) with the majority of the increase due to the fit-out of the new office in Pune, India, to accommodate anticipated growth in Mindcrest (Managed Services).

In addition, the Group incurred GBP1.2m of expenditure on intangibles in HY21 (HY20: GBP0.9m) primarily relating to the ongoing build of the Managed Services platform.

Conclusion

The Group has delivered an improving performance in HY21 against the backdrop of an uncertain macro environment, with activity levels, revenue, cash generation and profitability all showing improvement. Demand for services, and capacity to deliver those services, has steadily improved over the course of H1. The Group has a strong pipeline of work coming into the second half of the financial year and expects increasingly to see the benefits from its previously announced GBP15m cost reduction programme as it continues to target improvement in its net profit margin in the medium term.

Statement of Directors' responsibilities

The Directors confirm to the best of their knowledge that the interim information has been prepared in accordance with International Accounting Standard 34 Interim Financial Reporting as adopted by the European Union. The Interim Management Report includes a fair review of the Interim Information and, as required by DTR 4.2 TR and DTR 4.2 8R, the following information:

-- an indication of important events that have occurred during the first six months of the financial year, and their impact on the condensed set of financial statements, and a description of the principal risks and uncertainties for the remaining six months of the financial year; and

-- disclosure of material related party transactions that have taken place in the first six months of the current financial year and of any material changes in the related party transactions described in the last Annual Report and Financial Statements.

This responsibility statement was approved by the board of Directors on 9 December 2020 and is signed on its behalf by:

Chris Stefani

Chief Financial Officer

OFFICERS

Directors:

Jonathan Bloomer

Chairman

Chris Sullivan

Deputy Chairman and Senior Independent Director

Sir Nigel Knowles

Chief Executive Officer

Chris Stefani

Chief Financial Officer

Matthew Doughty

Chief Operating Officer

Teresa Colaianni

Independent Non-Executive Director

Vinodka Murria OBE

Independent Non-Executive Director

Luke Savage

Independent Non-Executive Director

Samantha Tymms

Independent Non-Executive Director

Michele Cicchetti

Partner Director

Seema Bains

Partner Director

Company Secretary:

Mollie Stoker

Registered office:

20 Fenchurch Street

London

EC3M 3AG

United Kingdom

Tel: +44 333 320 2220

dwfgroup.com

Company registration number: 11561594

FINANCIAL STATEMENTS

Unaudited Consolidated Income Statement

 
                                                      Re-presented 
                                                        (note 1.6) 
                                                        Six months     Six months 
                                                          ended 31       ended 31     Year ended 
                                                           October        October       30 April 
                                                              2020           2019           2020 
                                            Notes          GBP'000        GBP'000        GBP'000 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                                  Revenue                  195,950        172,521        356,612 
-----------------------------------------          ---------------  -------------  ------------- 
                     Recoverable expenses                 (28,387)       (27,313)       (59,381) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                              Net revenue     3            167,563        145,208        297,231 
-----------------------------------------          ---------------  -------------  ------------- 
                             Direct costs                 (84,441)       (71,996)      (154,997) 
                             Gross profit     3             83,122         73,212        142,234 
-----------------------------------------                                          ------------- 
                  Administrative expenses                 (92,052)       (63,358)      (120,084) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                  Operating (loss)/profit                  (8,930)          9,854         22,150 
-----------------------------------------  ------  ---------------  -------------  ------------- 
 
                Adjusted operating profit                   24,669         21,069         36,915 
-----------------------------------------          ---------------  -------------  ------------- 
           Depreciation and amortisation, 
              impairment, gain on bargain 
           purchase, non-underlying items 
          and share-based payment expense    2,4          (33,599)       (11,215)       (14,765) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
 
                      Net finance expense     5            (1,132)          (787)        (1,905) 
-----------------------------------------          ---------------  -------------  ------------- 
               Interest payable on leases     5              (982)        (1,030)        (2,047) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                 (Loss)/profit before tax                 (11,044)          8,037         18,198 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                                 Taxation     6              (531)        (1,362)        (3,629) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
            (Loss)/profit from continuing 
                               operations                 (11,575)          6,675         14,569 
-----------------------------------------  ------  ---------------  -------------  ------------- 
        Loss from discontinued operations    10                  -          (924)        (4,301) 
-----------------------------------------  ------  ---------------  -------------  ------------- 
             (Loss)/profit for the period                 (11,575)          5,751         10,268 
-----------------------------------------  ------  ---------------  -------------  ------------- 
 
        (Losses)/earnings from continuing 
        operations per share attributable 
             to the owners of the parent: 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                                Basic (p)     8              (4.3)            2.5            5.4 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                              Diluted (p)     8              (4.2)            2.4            5.3 
-----------------------------------------  ------  ---------------  -------------  ------------- 
    (Losses)/earnings from all operations 
            per share attributable to the 
                    owners of the parent: 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                                Basic (p)     8              (4.3)            2.1            3.8 
-----------------------------------------  ------  ---------------  -------------  ------------- 
                              Diluted (p)     8              (4.2)            2.0            3.7 
-----------------------------------------  ------  ---------------  -------------  ------------- 
 
 

Notes 1 to 24 are an integral part of these consolidated financial statements.

Unaudited Consolidated Statement of Comprehensive Income

 
 
                                                                  Re- presented 
                                                                     (note 1.6) 
                                                   Six months        Six months 
                                                     ended 31          ended 31     Year ended 
                                                      October           October       30 April 
                                                         2020              2019           2020 
                                                      GBP'000           GBP'000        GBP'000 
----------------------------------------------  -------------  ----------------  ------------- 
                  (Loss)/profit for the period       (11,575)             5,751         10,268 
----------------------------------------------  -------------  ----------------  ------------- 
 
 Items that are or may be reclassified 
  subsequently to the income statement: 
----------------------------------------------  -------------  ---------------- 
      Foreign currency translation differences 
                          - foreign operations            433             (129)        (1,435) 
----------------------------------------------  -------------  ----------------  ------------- 
    Total other comprehensive income/(expense) 
             for the period, net of income tax            433             (129)        (1,435) 
----------------------------------------------  -------------  ----------------  ------------- 
          Total comprehensive (expense)/income 
                                for the period       (11,142)             5,622          8,833 
----------------------------------------------  -------------  ----------------  ------------- 
 
 

Items in the above statements are disclosed net of tax. Notes 1 to 24 are an integral part of these consolidated financial statements.

Unaudited Consolidated Statement of Financial Position

 
                                                                    Re-presented 
                                                                      (note 1.6) 
                                                     31 October       31 October     30 April 
                                                           2020             2019         2020 
                                             Notes      GBP'000          GBP'000      GBP'000 
------------------------------------------  ------  -----------  ---------------  ----------- 
                        Non-current assets 
------------------------------------------  ------               ---------------  ----------- 
            Intangible assets and goodwill    11         48,632            7,831       50,654 
------------------------------------------  ------               ---------------  ----------- 
             Property, plant and equipment    12         78,481           80,214       83,775 
------------------------------------------  ------               ---------------  ----------- 
                               Investments                  277              254          254 
------------------------------------------  ------               ---------------  ----------- 
               Trade and other receivables    13          7,841              152       11,329 
------------------------------------------  ------               ---------------  ----------- 
                        Deferred tax asset                3,659            1,197        3,294 
------------------------------------------  ------  -----------  ---------------  ----------- 
                  Total non-current assets              138,890           89,648      149,306 
------------------------------------------  ------  -----------  ---------------  ----------- 
                            Current assets 
------------------------------------------  ------               ---------------  ----------- 
                         Current tax asset                    -              976          228 
------------------------------------------  ------               ---------------  ----------- 
               Trade and other receivables    13        203,543          169,954      207,707 
------------------------------------------  ------               ---------------  ----------- 
                  Cash at bank and in hand    14         32,355           19,805       31,212 
------------------------------------------  ------  -----------  ---------------  ----------- 
                      Total current assets              235,898          190,735      239,147 
------------------------------------------  ------  -----------  ---------------  ----------- 
                              Total assets              374,788          280,383      388,453 
------------------------------------------  ------  -----------  ---------------  ----------- 
                       Current liabilities 
------------------------------------------  ------               ---------------  ----------- 
                  Trade and other payables    15         81,763           43,967       79,833 
------------------------------------------  ------               ---------------  ----------- 
                   Current tax liabilities                3,119                -        2,139 
------------------------------------------  ------               ---------------  ----------- 
                    Deferred consideration                3,505            2,512        8,982 
------------------------------------------  ------               ---------------  ----------- 
                         Lease liabilities    16         12,648            9,655       12,981 
------------------------------------------  ------               ---------------  ----------- 
              Other interest-bearing loans 
                            and borrowings    17          3,062            3,687        7,259 
------------------------------------------  ------               ---------------  ----------- 
                                Provisions                1,252            1,252        1,252 
------------------------------------------  ------               ---------------  ----------- 
    Amounts due to Members of partnerships 
                              in the Group    22         41,453           35,729       35,852 
------------------------------------------  ------  -----------  ---------------  ----------- 
                 Total current liabilities              146,802           96,802      148,298 
------------------------------------------  ------  -----------  ---------------  ----------- 
                   Non-current liabilities 
------------------------------------------  ------               ---------------  ----------- 
                    Deferred tax liability                8,708              588        8,884 
------------------------------------------  ------               ---------------  ----------- 
                    Deferred consideration                    -              610            - 
------------------------------------------  ------               ---------------  ----------- 
                         Lease liabilities    16         65,768           72,487       71,697 
------------------------------------------  ------               ---------------  ----------- 
              Other interest-bearing loans 
                            and borrowings    17         87,747           65,667       88,815 
------------------------------------------  ------               ---------------  ----------- 
                                Provisions                1,825            1,446        1,562 
------------------------------------------  ------  -----------  ---------------  ----------- 
             Total non-current liabilities              164,048          140,798      170,958 
------------------------------------------  ------  -----------  ---------------  ----------- 
                         Total liabilities              310,850          237,600      319,256 
------------------------------------------  ------  -----------  ---------------  ----------- 
                                Net assets               63,938           42,783       69,197 
------------------------------------------  ------  -----------  ---------------  ----------- 
                                    Equity 
------------------------------------------  ------               ---------------  ----------- 
                             Share capital    19          3,246            3,000        3,246 
------------------------------------------  ------               ---------------  ----------- 
                             Share premium    19         88,610           63,167       88,610 
------------------------------------------  ------               ---------------  ----------- 
                           Treasury shares    19           (20)                -         (20) 
------------------------------------------  ------               ---------------  ----------- 
                            Other reserves               10,949            2,372        5,861 
------------------------------------------  ------               ---------------  ----------- 
                        Accumulated losses             (38,847)         (25,756)     (28,500) 
------------------------------------------  ------  -----------  ---------------  ----------- 
                              Total equity               63,938           42,783       69,197 
------------------------------------------  ------  -----------  ---------------  ----------- 
 

Notes 1 to 24 are an integral part of these consolidated financial statements.

Unaudited Consolidated Statement of Changes in Equity

 
                                                                                                                        Share- 
                                                                          Treasury                Merger        based payments           Translation           Accumulated      Total 
                         Share capital         Share premium                shares               reserve               reserve               reserve                losses     equity 
                               GBP'000               GBP'000               GBP'000               GBP'000               GBP'000               GBP'000               GBP'000    GBP'000 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
   At 1 May 2019                 3,000                63,167                     -               (2,385)                 1,053                     9              (23,046)     41,798 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
      Adjustment 
        from the 
        adoption 
      of IFRS 16                     -                     -                     -                     -                     -                     -               (5,715)    (5,715) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
   Restated at 1 
        May 2019                 3,000                63,167                     -               (2,385)                 1,053                     9              (28,761)     36,083 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
  Profit for the 
          period                     -                     -                     -                     -                     -                     -                 5,751      5,751 
----------------  --------------------                        --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
   Exchange rate 
     differences                     -                     -                     -                     -                     -                 (129)                     -      (129) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
           Total 
   comprehensive 
          income                     -                     -                     -                     -                     -                 (129)                 5,751      5,622 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
  Dividends paid                     -                     -                     -                     -                     -                     -               (2,746)    (2,746) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
     Share-based 
        payments                     -                     -                     -                     -                 3,824                     -                     -      3,824 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
   At 31 October 
            2019                 3,000                63,167                     -               (2,385)                 4,877                 (120)              (25,756)     42,783 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
  Profit for the 
          period                     -                     -                     -                     -                     -                     -                 4,517      4,517 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
   Exchange rate 
     differences                     -                     -                     -                     -                     -               (1,306)                     -    (1,306) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
           Total 
   comprehensive 
          income                     -                     -                     -                     -                     -               (1,306)                 4,517      3,211 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
        Treasury 
          shares                     -                     -                  (20)                     -                     -                     -                     -       (20) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
  Issue of share 
         capital                   246                25,443                     -                     -                     -                     -                     -     25,689 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
  Dividends paid                     -                     -                     -                     -                     -                     -               (7,065)    (7,065) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
     Share-based 
        payments                     -                     -                     -                     -                 4,795                     -                     -      4,795 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
          Tax on 
     share-based 
        payments                     -                     -                     -                     -                     -                     -                 (196)      (196) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
     At 30 April 
            2020                 3,246                88,610                  (20)               (2,385)                 9,672               (1,426)              (28,500)     69,197 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------- 
 

Unaudited Consolidated Statement of Changes in Equity (continued)

 
                                                                                                                        Share- 
                                                                          Treasury                Merger        based payments           Translation    Accumulated       Total 
                         Share capital         Share premium                shares               reserve               reserve               reserve         losses      equity 
                               GBP'000               GBP'000               GBP'000               GBP'000               GBP'000               GBP'000        GBP'000     GBP'000 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
   At 1 May 2020                 3,246                88,610                  (20)               (2,385)                 9,672               (1,426)       (28,500)      69,197 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
    Loss for the 
          period                     -                     -                     -                     -                     -                     -       (11,575)    (11,575) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
   Exchange rate 
     differences                     -                     -                     -                     -                     -                   433              -         433 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
           Total 
   comprehensive 
         expense                     -                     -                     -                     -                     -                   433       (11,575)    (11,142) 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
     Share-based 
        payments                     -                     -                     -                     -                 4,655                     -          1,135       5,790 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
          Tax on 
     share-based 
        payments                     -                     -                     -                     -                     -                     -             93          93 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
   At 31 October 
            2020                 3,246                88,610                  (20)               (2,385)                14,327                 (993)       (38,847)      63,938 
----------------  --------------------  --------------------  --------------------  --------------------  --------------------  --------------------  -------------  ---------- 
 

Notes 1 to 24 are an integral part of these consolidated financial statements.

Unaudited Consolidated Statement of Cash Flows

 
                                                                        Re-presented 
                                                                          (note 1.6) 
                                                         Six months       Six months 
                                                           ended 31         ended 31     Year ended 
                                                            October          October       30 April 
                                                               2020             2019           2020 
                                                Note        GBP'000          GBP'000        GBP'000 
---------------------------------------------  -----  -------------  ---------------  ------------- 
         Cash flows from operating activities 
---------------------------------------------         -------------  ---------------  ------------- 
               Cash generated from operations 
                       before adjusting items   21a          32,938            4,100         24,158 
---------------------------------------------         -------------  ---------------  ------------- 
           Cash used to settle non-underlying 
                                        items               (8,026)          (1,614)       (10,501) 
---------------------------------------------  -----  -------------  ---------------  ------------- 
               Cash generated from operations                24,912            2,486         13,657 
---------------------------------------------         -------------  ---------------  ------------- 
                                Interest paid               (2,241)          (2,097)        (4,192) 
---------------------------------------------         -------------  ---------------  ------------- 
                                     Tax paid                 (417)          (3,020)        (4,309) 
---------------------------------------------  -----  -------------  ---------------  ------------- 
        Net cash used in operating activities                22,254          (2,631)          5,156 
---------------------------------------------  -----  -------------  ---------------  ------------- 
         Cash flows from investing activities 
---------------------------------------------         -------------  ---------------  ------------- 
               Acquisition of subsidiary, net 
                             of cash acquired                     -              323        (3,853) 
---------------------------------------------         -------------  ---------------  ------------- 
          Acquisition of subsidiary, deferred 
                                consideration               (5,467)            (799)        (2,859) 
---------------------------------------------         -------------  ---------------  ------------- 
              Purchase of property, plant and 
                                    equipment               (2,872)          (1,611)        (3,520) 
---------------------------------------------         -------------  ---------------  ------------- 
          Purchase of other intangible assets               (1,158)            (859)        (4,116) 
---------------------------------------------         -------------  ---------------  ------------- 
             Net cash flows used in investing 
                                   activities               (9,497)          (2,946)       (14,348) 
---------------------------------------------  -----  -------------  ---------------  ------------- 
         Cash flows from financing activities 
---------------------------------------------         -------------  ---------------  ------------- 
             Issue of ordinary shares, net of 
                                  issue costs                     -                -           (57) 
---------------------------------------------         -------------  ---------------  ------------- 
                               Dividends paid                     -          (2,746)        (9,811) 
---------------------------------------------         -------------  ---------------  ------------- 
                         Loan arrangement fee                 (128)                -              - 
---------------------------------------------         -------------  ---------------  ------------- 
                     Proceeds from borrowings                 4,173           39,000         73,535 
---------------------------------------------         -------------  ---------------  ------------- 
                      Repayment of borrowings               (9,294)         (16,483)       (24,913) 
---------------------------------------------         -------------  ---------------  ------------- 
               Repayment of lease liabilities               (6,618)          (6,060)       (12,654) 
---------------------------------------------         -------------  ---------------  ------------- 
       Movement in supplier payments facility                 (146)          (1,821)        (1,973) 
---------------------------------------------         -------------  ---------------  ------------- 
                            Interest received                   127              310            456 
---------------------------------------------         -------------  ---------------  ------------- 
             Capital contributions by Members                 2,640              617          5,938 
---------------------------------------------         -------------  ---------------  ------------- 
                 Repayments to former Members               (2,625)            (808)        (3,386) 
---------------------------------------------  -----  -------------  ---------------  ------------- 
     Net cash flows from financing activities              (11,871)           12,009         27,135 
---------------------------------------------  -----  -------------  ---------------  ------------- 
 
    Net increase in cash and cash equivalents                   886            6,432         17,943 
---------------------------------------------  -----  -------------  ---------------  ------------- 
 
             Cash and cash equivalents at the 
                          beginning of period                28,727           10,822         10,822 
---------------------------------------------  -----  -------------  ---------------  ------------- 
             Effects of foreign exchange rate 
         changes on cash and cash equivalents                   133              146           (38) 
---------------------------------------------  -----  -------------  ---------------  ------------- 
             Cash and cash equivalents at the 
                                end of period    14          29,746           17,400         28,727 
---------------------------------------------  -----  -------------  ---------------  ------------- 
 

Notes 1 to 24 are an integral part of these consolidated financial statements.

Notes to the Financial Statements

   1              Accounting policies 
   1.1        General information 

DWF Group plc (the 'Company'), is a public limited company incorporated on 10 September 2018, domiciled in the United Kingdom under the Companies Act 2006, and registered in England. The registered office is 20 Fenchurch Street, London, EC3M 3AG, United Kingdom.

The principal activities of the Company and its subsidiary undertakings (together referred to as the 'Group') and the nature of the Group's operations are set out in the latest Annual Report and Financial Statements for the year ended 30 April 2020. The entire issued share capital of the Company was admitted to the premium listing segment of the official list of the Financial Conduct Authority and to trading on the Main Market of the London Stock Exchange on 15 March 2019.

The functional currency of the Group is considered to be British pounds sterling which reflects the currency of the primary economic environment in which the Group operates. The Group financial statements are also presented in British pounds sterling.

   1.2        Basis of preparation 

This condensed consolidated interim financial information ('Interim Information') was approved for issue by the Board of Directors on 9 December 2020.

The Interim Information is neither reviewed nor audited and does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. Statutory accounts for the year ended 30 April 2020 were approved by the Board of Directors on 7 September 2020 and subsequently filed with the Registrar. The report of the auditor on those accounts was unqualified, did not contain an emphasis of matter paragraph and did not contain any statement under Section 498 of the Companies Act 2006.

This Interim Information for the six months ended 31 October 2020 is prepared in accordance with the Disclosure and Transparency Rules of the Financial Conduct Authority and in accordance with IAS 34: Interim Financial Reporting as adopted by the European Union ('IAS 34'). The accounting policies, methods of computation and presentation are consistent with those presented in the most recent Annual Report and Financial Statements. The Interim Information should be read in conjunction with the Annual Report and Financial Statements for the year ended 30 April 2020 which have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union ('IFRS'), and are available on the Group's website: www.dwfgroup. com.

No changes have been made to the Group's accounting policies in the period ended 31 October 2020.

The Group's forecast and projections, taking account of reasonably possible changes in trading performance, show that the Group will be able to operate within the level of its current banking facilities. The Directors have therefore adopted a going concern basis in preparing the Interim Information.

   1.3        Non-underlying items 

Non-underlying items are non-trading, non-cash or one-off items disclosed separately in the Consolidated Income Statement where management consider the quantum, nature or volatility of such items would distort the view of the underlying performance of the Group. The following are included by the Group in its assessment of non-underlying items:

   --    Transaction expenses associated with acquisitions; 
   --    Purchase price relating to acquisitions treated as remuneration; 
   --    Expenses directly associated with COVID-19; 
   --    IPO-related expenses; 

-- Expenses and impairment charges associated with office closures or scale-back of operations; and

   --    Costs associated with the change of CEO. 
   1.4        New or amended International Financial Reporting Standards and Interpretations adopted 

The following IFRS have been issued and adopted by the Group in these consolidated financial statements. Their adoption did not have a material effect on the financial information unless otherwise indicated:

   --    Amendment to IFRS 3, Business combinations 
   --    Amendments to IFRS 9, IAS 39 and IFRS 7 - Interest rate benchmark reform 
   --    Amendments to IFRS 16 Leases Covid 19 - Related rent concessions 
   1.5        Accounting estimates and judgement 

The preparation of the financial statements under IFRSs requires management to make judgements, estimates and assumptions which affect the financial information. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant and are reviewed on an ongoing basis.

The key areas of judgements, estimates and assumptions relate to the fair value of unbilled revenue, impairment of trade receivables, professional indemnity provisions and control over ABS and non-ABS Groups.

Critical judgements in applying the Group's accounting policies

Control over the ABS and non-ABS Groups

Regulations in certain jurisdictions in which the Group is represented allow Alternative Business Structures (ABS) where legal firms can be owned by non-lawyers. This is not the case in other jurisdictions (non-ABS). As a result, DWF LLP, the head of the non-ABS Group, is not directly owned by any entity within the ABS Group (which includes the ultimate parent DWF Group plc). Consolidation of DWF LLP and the other non-ABS entities depends on the assessment of whether a member of the ABS Group is exposed, or has rights, to variable returns from its involvement with such entity and has the ability to affect those returns through its power over such entity. DWF LLP and the other non-ABS entities are consolidated in these financial statements on the basis of the Governance Deed adopted by the Group.

Professional indemnity insurance claims

There is significant judgement in the recognition and quantification of the liability associated with claims and regulatory proceedings. Recognition is based on the assessed likelihood of an individual claim's success. When the outflow is both probable and can be estimated reliably, a liability is recognised for the best estimate of the gross liability with a separate asset recognised for any portion that the Group will recover from its insurers. Where the payment is not probable or cannot be estimated reliably no liability is recognised. Gross liability is recognised in other payables and the related asset is recognised in other receivables in the consolidated statement of financial position.

Key sources of estimation uncertainty

The key assumptions concerning the future, and other key sources of estimation uncertainty at the reporting period that may have a significant risk of causing material adjustment of the carrying amounts of assets and liabilities within the next financial year, are discussed below.

Unbilled revenue

The valuation of unbilled revenue is based on an estimate of the amount expected to be recoverable from clients on unbilled matters based on the time spent at a rate which is defined by factors including time spent, the expertise and skills provided, and expenses incurred. Provision is made for such factors as historical recoverability rates, contingencies, the outcomes of previous matters and agreements with clients. Respective amounts are provided in note 13.

   1.5        Accounting estimates and judgement (continued) 

Trade receivables provision

The valuation of amounts recoverable and not recoverable on trade receivables involves significant estimation. The estimation of provisions is established based on interactions between finance, the fee earner and clients, mindful of the specific circumstances of clients and individual matters and invoices and guided by calculation rules applied to the aged population of all trade receivables (excluding those already addressed by more specific provisions). Bad debt provision amounting to GBP16,030,000 was provided at 31 October 2020 (31 October 2019: GBP8,012,000; 30 April 2020: GBP11,871,000).

IFRS 9: Financial instruments requires the expected credit losses to be measured using an unbiased and probability-weighted amount that is determined by evaluating a range of possible outcomes, the time value of money and reasonable and supportable information that is available without undue cost or effort at the reporting date about past events, current conditions and forecasts of future economic conditions. IFRS 9 allows practical expedients to be used when measuring credit losses. The Group has elected to use a provision matrix based on the ageing profile of debts and the historical credit loss rates adjusted by a forward-looking estimate that includes the probability of a worsening global economic environment and specific conditions to a particular client over the coming quarters.

   1.6        Representation of prior period 

The prior period results have been represented as follows:

Acquisition of K&L Gates Jamka sp.k - Poland

The provisionally recognised fair values disclosed in the October 2019 Interim Report were subsequently amended and finalised in April 2020. The principal adjustment was to increase the acquired non-current intangible assets resulting in a corresponding increase to gain on bargain purchase. The comparative half-year period is represented to reflect the finalised fair values recorded in April 2020.

Discontinuation of Cologne

On 30 April 2020, the Group disposed of the business of the Cologne office in Germany and the results of that business were reported in the FY20 full year as a discontinued operation. The comparative half-year period is represented to reflect this disposal.

The impact on the half-year comparative Consolidated Income Statement and Balance Sheet is as follows:

 
                                         As previously 
                                              reported                                    Re-presented 
                                            six months                                      six months 
                                              ended 31                    Discontinue         ended 31 
                                               October         Poland         Cologne          October 
                                                  2019      Amendment       (note 10)             2019 
                                               GBP'000        GBP'000         GBP'000          GBP'000 
------------------------------------  ----------------  -------------  --------------  --------------- 
                         Net revenue           146,793              -         (1,585)          145,208 
------------------------------------  ----------------  -------------  --------------  --------------- 
                        Direct costs          (73,088)              -           1,092         (71,996) 
                        Gross profit            73,705              -           (493)           73,212 
             Administrative expenses          (67,194)          2,419           1,417         (63,358) 
------------------------------------  ----------------  -------------  --------------  --------------- 
                    Operating profit             6,511          2,419             924            9,854 
------------------------------------  ----------------  -------------  --------------  --------------- 
          Interest payable on leases           (1,030)              -               -          (1,030) 
------------------------------------  ----------------  -------------  --------------  --------------- 
                 Net finance expense             (787)              -               -            (787) 
------------------------------------  ----------------  -------------  --------------  --------------- 
                   Profit before tax             4,694          2,419             924            8,037 
------------------------------------  ----------------  -------------  --------------  --------------- 
                            Taxation           (1,362)              -               -          (1,362) 
------------------------------------  ----------------  -------------  --------------  --------------- 
    Profit after tax from continuing 
                          operations             3,332          2,419             924            6,675 
------------------------------------  ----------------  -------------  --------------  --------------- 
          Loss from the discontinued 
                          operations                 -              -           (924)            (924) 
------------------------------------  ----------------  -------------  --------------  --------------- 
               Profit for the period             3,332          2,419               -            5,751 
------------------------------------  ----------------  -------------  --------------  --------------- 
 
   1.6        Representation of prior period 
 
                                        As previously 
                                             reported                    Discontinue       Re-presented 
                                        at 31 October         Poland         Cologne      at 31 October 
                                                 2019      Amendment       (note 10)               2019 
                                              GBP'000        GBP'000         GBP'000            GBP'000 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                Non-current assets 
----------------------------------  -----------------  -------------  --------------  ----------------- 
    Intangible assets and goodwill              4,892          2,939               -              7,831 
----------------------------------                     -------------  --------------  ----------------- 
     Property, plant and equipment             80,214              -               -             80,214 
----------------------------------                     -------------  --------------  ----------------- 
                       Investments                254              -               -                254 
----------------------------------                     -------------  --------------  ----------------- 
       Trade and other receivables                152              -               -                152 
----------------------------------                     -------------  --------------  ----------------- 
                Deferred tax asset              1,197              -               -              1,197 
----------------------------------  -----------------  -------------  --------------  ----------------- 
          Total non-current assets             86,709          2,939               -             89,648 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                    Current assets 
----------------------------------                     -------------  --------------  ----------------- 
                 Current tax asset                976              -               -                976 
----------------------------------                     -------------  --------------  ----------------- 
       Trade and other receivables            170,025           (71)               -            169,954 
----------------------------------                     -------------  --------------  ----------------- 
          Cash at bank and in hand             19,805              -               -             19,805 
----------------------------------  -----------------  -------------  --------------  ----------------- 
              Total current assets            190,806           (71)               -            190,735 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                      Total assets            277,515          2,868               -            280,383 
----------------------------------  -----------------  -------------  --------------  ----------------- 
               Current liabilities 
----------------------------------                     -------------  --------------  ----------------- 
          Trade and other payables             44,108          (141)               -             43,967 
----------------------------------                     -------------  --------------  ----------------- 
            Deferred consideration              2,512              -               -              2,512 
----------------------------------                     -------------  --------------  ----------------- 
                 Lease liabilities              9,655              -               -              9,655 
----------------------------------                     -------------  --------------  ----------------- 
      Other interest-bearing loans 
                    and borrowings              3,687              -               -              3,687 
----------------------------------                     -------------  --------------  ----------------- 
                        Provisions              1,252              -               -              1,252 
----------------------------------                     -------------  --------------  ----------------- 
         Amounts due to Members of 
         partnerships in the Group             35,729              -               -             35,729 
----------------------------------  -----------------  -------------  --------------  ----------------- 
         Total current liabilities             96,943          (141)               -             96,802 
----------------------------------  -----------------  -------------  --------------  ----------------- 
           Non-current liabilities 
----------------------------------                     -------------  --------------  ----------------- 
            Deferred tax liability                  -            588               -                588 
----------------------------------                     -------------  --------------  ----------------- 
            Deferred consideration                608              2               -                610 
----------------------------------                     -------------  --------------  ----------------- 
                 Lease liabilities             72,487              -               -             72,487 
----------------------------------                     -------------  --------------  ----------------- 
      Other interest-bearing loans 
                    and borrowings             65,667              -               -             65,667 
----------------------------------                     -------------  --------------  ----------------- 
                        Provisions              1,446              -               -              1,446 
----------------------------------  -----------------  -------------  --------------  ----------------- 
     Total non-current liabilities            140,208            590               -            140,798 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                 Total liabilities            237,151            449               -            237,600 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                        Net assets             40,364          2,419               -             42,783 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                            Equity 
----------------------------------                     -------------  --------------  ----------------- 
                     Share capital              3,000              -               -              3,000 
----------------------------------                     -------------  --------------  ----------------- 
                     Share premium             63,167              -               -             63,167 
----------------------------------                     -------------  --------------  ----------------- 
                    Other reserves              2,372              -               -              2,372 
----------------------------------                     -------------  --------------  ----------------- 
                Accumulated losses           (28,175)          2,419               -           (25,756) 
----------------------------------  -----------------  -------------  --------------  ----------------- 
                      Total equity             40,364          2,419               -             42,783 
----------------------------------  -----------------  -------------  --------------  ----------------- 
 

Representation of Reporting Segments disclosure

In the six months to October 2020, the Group made changes to the operating segments reported to the CODM. In accordance with IFRS 8 Operating Segments, prior-period segment disclosure is represented in this report. This is described further in note 3.

   2              Alternative performance measures 

Alternative performance measures ('APM') are not intended to supplant IFRS measures. In line with investor feedback and to provide readers of the financial statements with additional understanding of the trading performance of the Group, adjusted earnings before interest, tax, depreciation and amortisation ('EBITDA') is calculated as profit before tax after adding back:

   --    impairment; 
   --    amortisation of intangible assets - acquired; 
   --    non-underlying items; 
   --    share-based payments expense; 
   --    gain on bargain purchase; 
   --    interest payable on leases; 
   --    net finance expense; and 
   --    other depreciation and amortisation. 

Adjusted profit before tax, adjusted EBITDA and underlying adjusted EBITDA reconcile to profit on continuing activities before tax as follows:

 
                                                             Re-presented 
                                                               (note 1.6) 
                                              Six months       Six months 
                                                ended 31         ended 31     Year ended 
                                                 October          October       30 April 
                                                    2020             2019           2020 
                                                 GBP'000          GBP'000        GBP'000 
-----------------------------------------  -------------  ---------------  ------------- 
                        Profit before tax       (11,044)            8,037         18,198 
                                                          ---------------  ------------- 
        Amortisation of intangible assets 
                               - acquired          2,101              156          1,510 
                                                          ---------------  ------------- 
                               Impairment            369                -            382 
                                                          ---------------  ------------- 
                 Gain on bargain purchase              -          (2,772)       (25,084) 
                                                          ---------------  ------------- 
                     Non-underlying items         12,457            1,050          7,632 
             Share-based payments expense          9,482            4,392         12,570 
-----------------------------------------  -------------  ---------------  ------------- 
    Adjusted profit before tax ('Adjusted 
                                    PBT')         13,365           10,863         15,208 
-----------------------------------------                 ---------------  ------------- 
       Depreciation of right-of-use asset          5,967            5,456         11,580 
-----------------------------------------                 ---------------  ------------- 
      Other depreciation and amortisation          3,223            2,933          6,175 
-----------------------------------------                 ---------------  ------------- 
               Interest payable on leases            982            1,030          2,047 
-----------------------------------------                 ---------------  ------------- 
                      Net finance expense          1,132              787          1,905 
-----------------------------------------  -------------  ---------------  ------------- 
     Adjusted operating profit ('Adjusted 
                                 EBITDA')         24,669           21,069         36,915 
-----------------------------------------  -------------  ---------------  ------------- 
 
   2              Alternative performance measures (continued) 

The cost-to-income ratio is used to assess the levels of operational gearing in the Group. The cost-to-income ratio is defined as administrative expenses less non-underlying items, impairment, amortisation of acquired intangible assets, gain on bargain purchase, and share-based payment expense and divided by net revenue.

The cost-to-income ratio is calculated as follows:

 
                                                         Re-presented 
                                                           (note 1.6) 
                                          Six months       Six months 
                                            ended 31         ended 31     Year ended 
                                             October          October       30 April 
                                                2020             2019           2020 
                                             GBP'000          GBP'000        GBP'000 
-------------------------------------  -------------  ---------------  ------------- 
                          Net revenue        167,563          145,208        297,231 
                                                      ---------------  ------------- 
              Administrative expenses         92,052           63,358        120,084 
-------------------------------------                 ---------------  ------------- 
    Amortisation of intangible assets 
                           - acquired        (2,101)            (156)        (1,510) 
-------------------------------------                 ---------------  ------------- 
                           Impairment          (369)                -          (382) 
-------------------------------------                 ---------------  ------------- 
             Gain on bargain purchase              -            2,772         25,084 
-------------------------------------                 ---------------  ------------- 
                 Non-underlying items       (12,457)          (1,050)        (7,632) 
-------------------------------------                 ---------------  ------------- 
         Share-based payment expenses        (9,482)          (4,392)       (12,570) 
-------------------------------------                 ---------------  ------------- 
     Adjusted administrative expenses         67,643           60,532        123,074 
-------------------------------------  -------------  ---------------  ------------- 
                 Cost-to-income ratio          40.4%            41.7%          41.4% 
-------------------------------------  -------------  ---------------  ------------- 
 

The cost-to-income ratio as reported in the October 2019 Interim Report was 43.0%. The comparative in this report is represented to remove the impact of Cologne in line with note 1.6. The impact of IFRS 16 is now fully reflected in all periods.

   3              Reporting segments 

In accordance with IFRS 8: Operating Segments ('IFRS 8'), the Group's operating segments are based on the operating results reviewed by the Board, who represent the chief operating decision maker ('CODM'). The Group has the following five strategic divisions, which are its reportable segments. These divisions offer different services and are reported separately because of different specialisms from the teams in the business Group.

   3              Reporting segments (continued) 

The following summary describes the operations of each reportable segment:

 
Reportable segment   Operations 
 
Commercial Services  Provides commercial legal services, encompassing 
                      our Corporate Services, Litigation and 
                      Real Estate practice groups. 
Insurance Services   Provides insurance legal services, encompassing 
                      our Professional Indemnity & Commercial, 
                      Catastrophic Personal Injury & Occupational 
                      Health, and Motor, Fraud & Claimant practice 
                      groups. 
International*       A division focused on supporting clients 
                      on a global scale, with a sector-focused 
                      approach to grow a client-orientated 
                      practice. 
Connected Services   Encompasses various independent businesses 
                      that work alongside, support and deliver 
                      products and services to our legal teams 
                      and clients. 
Managed Services**   Delivers outsourcing and process led 
                      transformation of legal portfolios providing 
                      a fully integrated, end-to-end outsourced 
                      solution. 
 

*During May 2020, the Northern Ireland and Republic of Ireland practice groups were transferred from International to Commercial Services and Insurance Services. The prior-period comparators have been represented to reflect this.

**From FY21 onwards, Managed Services is being reported and monitored as a separate division. This division encompasses the Mindcrest acquisition revenues and an element of revenue transferred from Commercial Services.

The revenue and operating profit are attributable to the principal activities of the Group.

For period ended 31 October 2020 - Reported

 
                    Commercial    Insurance                     Connected      Managed 
                      Services     Services    International     Services     Services       Total 
                       GBP'000      GBP'000          GBP'000      GBP'000      GBP'000     GBP'000 
----------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
     Segment net 
         revenue        55,799       51,470           40,251       12,840        7,203     167,563 
----------------                -----------  ---------------  -----------  -----------  ---------- 
    Direct costs      (24,347)     (25,896)         (23,808)      (7,307)      (3,083)    (84,441) 
----------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
    Gross profit        31,452       25,574           16,443        5,533        4,120      83,122 
----------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
    Gross margin 
               %         56.4%        49.7%            40.9%        43.1%        57.2%       49.6% 
----------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
                                                               Administrative expenses    (92,052) 
--------------------------------------------------------------------------------------  ---------- 
                                                                      Operating profit     (8,930) 
--------------------------------------------------------------------------------------  ---------- 
                                                            Interest payable on leases       (982) 
--------------------------------------------------------------------------------------  ---------- 
                                                                   Net finance expense     (1,132) 
--------------------------------------------------------------------------------------  ---------- 
                                                                     Profit before tax    (11,044) 
--------------------------------------------------------------------------------------  ---------- 
                                                                              Taxation       (531) 
--------------------------------------------------------------------------------------  ---------- 
                                                     Profit from continuing operations    (11,575) 
--------------------------------------------------------------------------------------  ---------- 
 
   3              Reporting segments (continued) 

For period ended 31 October 2019 - Represented (note 1.6)

 
                   Commercial    Insurance                     Connected      Managed 
                     Services     Services    International     Services     Services       Total 
                      GBP'000      GBP'000          GBP'000      GBP'000      GBP'000     GBP'000 
---------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
    Segment net 
        revenue        57,754       50,198           25,511       10,763          982     145,208 
---------------                -----------  ---------------  -----------  -----------  ---------- 
   Direct costs      (24,361)     (25,598)         (14,741)      (6,796)        (500)    (71,996) 
---------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
   Gross profit        33,393       24,600           10,771        3,967          482      73,212 
---------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
   Gross margin 
              %         57.8%        49.0%            42.2%        36.9%        49.1%       50.4% 
---------------  ------------  -----------  ---------------  -----------  -----------  ---------- 
                                                              Administrative expenses    (63,358) 
-------------------------------------------------------------------------------------  ---------- 
                                                                     Operating profit       9,854 
-------------------------------------------------------------------------------------  ---------- 
                                                           Interest payable on leases     (1,030) 
-------------------------------------------------------------------------------------  ---------- 
                                                                  Net finance expense       (787) 
-------------------------------------------------------------------------------------  ---------- 
                                                                    Profit before tax       8,037 
-------------------------------------------------------------------------------------  ---------- 
                                                                             Taxation     (1,362) 
-------------------------------------------------------------------------------------  ---------- 
                                                    Profit from continuing operations       6,675 
-------------------------------------------------------------------------------------  ---------- 
 

For year ended 30 April 2020 - Represented (note 1.6)

 
                   Commercial    Insurance                     Connected      Managed 
                     Services     Services    International     Services     Services        Total 
                      GBP'000      GBP'000          GBP'000      GBP'000      GBP'000      GBP'000 
---------------  ------------  -----------  ---------------  -----------  -----------  ----------- 
    Segment net 
        revenue       107,515      100,575           64,323       20,861        3,957      297,231 
---------------                -----------  ---------------  -----------  -----------  ----------- 
   Direct costs      (48,246)     (52,345)         (38,641)     (14,123)      (1,642)    (154,997) 
---------------  ------------  -----------  ---------------  -----------  -----------  ----------- 
   Gross profit        59,269       48,230           25,682        6,738        2,315      142,234 
---------------  ------------  -----------  ---------------  -----------  -----------  ----------- 
   Gross margin 
              %         55.1%        48.0%            39.9%        32.3%        58.5%        47.9% 
---------------  ------------  -----------  ---------------  -----------  -----------  ----------- 
                                                              Administrative expenses    (120,084) 
-------------------------------------------------------------------------------------  ----------- 
                                                                     Operating profit       22,150 
-------------------------------------------------------------------------------------  ----------- 
                                                                  Net finance expense      (3,952) 
-------------------------------------------------------------------------------------  ----------- 
                                                                    Profit before tax       18,198 
-------------------------------------------------------------------------------------  ----------- 
                                                                             Taxation      (3,629) 
-------------------------------------------------------------------------------------  ----------- 
                                                    Profit from continuing operations       14,569 
-------------------------------------------------------------------------------------  ----------- 
 

There are no intra-segmental revenues which are material for disclosure. Administrative expenses represent non direct costs that are not specifically allocated to segments.

   3              Reporting segments (continued) 

Revenue by Region

The UK is the Group's country of domicile and the Group generates the majority of its revenue from external clients in the UK, albeit this continues to reduce over time as the Group geographically expands. The geographical analysis of revenue is on the basis of the country of origin in which the client is invoiced:

 
                                                         Represented 
                                                          (note 1.6) 
                                          Six months      Six months 
                                            ended 31        ended 31     Year ended 
                                             October         October       30 April 
                                                2020            2019           2020 
                                             GBP'000         GBP'000        GBP'000 
-------------------------------------  -------------  --------------  ------------- 
                                   UK        114,772         112,928        218,562 
-------------------------------------                 --------------  ------------- 
    Europe and Middle East (excluding 
                                  UK)         35,965          19,741         52,607 
-------------------------------------                 --------------  ------------- 
                        Rest of World         16,826          12,539         26,062 
-------------------------------------  -------------  --------------  ------------- 
                          Net revenue        167,563         145,208        297,231 
-------------------------------------  -------------  --------------  ------------- 
 

Total assets and liabilities for each reportable segment are not presented as this information is not provided to the CODM.

   4              Non-underlying items 

The following items have been charged to the Income Statement during the period but are considered to be non-underlying in nature (note 1.3) so are shown separately:

 
                                                          Represented 
                                                           (note 1.6) 
                                           Six months      Six months 
                                             ended 31        ended 31     Year ended 
                                              October         October       30 April 
                                                 2020            2019           2020 
                                              GBP'000         GBP'000        GBP'000 
----------------------------------------  -----------  --------------  ------------- 
       Acquisition-related advisory fees 
                            - successful           31           1,050          2,639 
----------------------------------------  -----------  --------------  ------------- 
       Acquisition-related advisory fees 
                               - aborted            -               -          1,542 
----------------------------------------  -----------  --------------  ------------- 
        Acquisition-related remuneration 
                                 expense        5,010               -          2,876 
----------------------------------------  -----------  --------------  ------------- 
                  COVID-19-related costs        1,011               -            230 
----------------------------------------  -----------  --------------  ------------- 
    Closure and scale-back of operations        5,394               -              - 
----------------------------------------  -----------  --------------  ------------- 
        Costs associated with the change        1,011               -              - 
                                  of CEO 
----------------------------------------  -----------  --------------  ------------- 
               IPO-related advisory fees            -               -            345 
----------------------------------------  -----------  --------------  ------------- 
              Total non-underlying items       12,457           1,050          7,632 
----------------------------------------  -----------  --------------  ------------- 
 

COVID-19 related costs include, inter-alia, specialist cleaning and additional IT support costs that are non-recurring.

Closure and scale-back of operations relate to the board decision in July 2020 to close the Singapore and Brussels offices and to scale-back the operations in Dubai. These costs comprise of people and supplier exit expenses and the impairment of assets that are deemed irrecoverable as a result of the decision taken. Management do not consider the underlying financial performance of Singapore or Brussels to constitute a major separate line of operations. This is due to their relative size by reference to revenue and gross profit of the Group and so neither meets the definition of a discontinued operation.

Legal advisory fees of GBP0.3m are included in costs associated with the change of CEO.

   5              Net finance expense and interest payable on leases 
 
                                            Six months     Six months 
                                              ended 31       ended 31     Year ended 
                                               October        October       30 April 
                                                  2020           2019           2020 
                                               GBP'000        GBP'000        GBP'000 
---------------------------------------  -------------  -------------  ------------- 
                         Finance income 
---------------------------------------  -------------  -------------  ------------- 
                    Interest receivable            127            310            456 
---------------------------------------  -------------  -------------  ------------- 
                                                   127            310            456 
---------------------------------------  -------------  -------------  ------------- 
                Finance expense - other 
---------------------------------------  -------------  -------------  ------------- 
    Interest payable on bank borrowings            925            654          1,655 
---------------------------------------  -------------  -------------  ------------- 
                 Other interest payable             25            159            165 
---------------------------------------  -------------  -------------  ------------- 
                 Bank and other charges            309            284            541 
---------------------------------------  -------------  -------------  ------------- 
                                                 1,259          1,097          2,361 
---------------------------------------  -------------  -------------  ------------- 
                    Net finance expense          1,132            787          1,905 
---------------------------------------  -------------  -------------  ------------- 
               Finance expense - leases 
---------------------------------------  -------------  -------------  ------------- 
             Interest payable on leases            982          1,030          2,047 
---------------------------------------  -------------  -------------  ------------- 
                                                   982          1,030          2,047 
---------------------------------------  -------------  -------------  ------------- 
 
   6              Taxation 
 
                                                                  Six months 
                                                   Six months       ended 31     Year ended 
                                                     ended 31        October       30 April 
                                                 October 2020           2019           2020 
                                                      GBP'000        GBP'000        GBP'000 
-------------------------------------------  ----------------  -------------  ------------- 
               UK corporation tax on profit               275          1,421          4,746 
-------------------------------------------                    -------------  ------------- 
                      Foreign tax on profit               443              4          1,347 
-------------------------------------------                    -------------  ------------- 
    Adjustments in respect of prior periods                 -            201             97 
-------------------------------------------  ----------------  -------------  ------------- 
                        Current tax expense               718          1,626          6,190 
-------------------------------------------  ----------------  -------------  ------------- 
                        Deferred tax credit             (187)          (264)        (2,587) 
-------------------------------------------                    -------------  ------------- 
    Adjustments in respect of prior periods                 -              -             26 
-------------------------------------------  ----------------  -------------  ------------- 
                        Deferred tax credit             (187)          (264)        (2,561) 
-------------------------------------------  ----------------  -------------  ------------- 
                                   Taxation               531          1,362          3,629 
-------------------------------------------  ----------------  -------------  ------------- 
 
   7              Dividends 

Distributions to owners of the parent in the period:

 
                                                      Six months     Six months 
                                                        ended 31       ended 31     Year ended 
                                                         October        October       30 April 
                                                            2020           2019           2020 
                                                       pence per      pence per      pence per 
                                                           share          share          share 
-------------------------------------------------  -------------  -------------  ------------- 
      Final dividends recognised as distributions 
                                      in the year              -           1.00           1.00 
-------------------------------------------------  -------------  -------------  ------------- 
    Interim dividends recognised as distributions 
                                      in the year              -              -           1.25 
-------------------------------------------------  -------------  -------------  ------------- 
    Interim dividends recognised as distributions 
                                      in the year              -              -           1.25 
-------------------------------------------------  -------------  -------------  ------------- 
               Total dividends paid in the period              -           1.00           3.50 
-------------------------------------------------  -------------  -------------  ------------- 
              Interim and final dividend proposed           1.50           1.25           0.75 
-------------------------------------------------  -------------  -------------  ------------- 
 
 
                                                      Six months     Six months 
                                                        ended 31       ended 31     Year ended 
                                                         October        October       30 April 
                                                            2020           2019           2020 
                                                         GBP'000        GBP'000        GBP'000 
-------------------------------------------------  -------------  -------------  ------------- 
      Final dividends recognised as distributions 
                                      in the year              -          2,746          2,746 
-------------------------------------------------  -------------  -------------  ------------- 
    Interim dividends recognised as distributions 
                                      in the year              -              -          3,428 
-------------------------------------------------  -------------  -------------  ------------- 
    Interim dividends recognised as distributions 
                                      in the year              -              -          3,637 
-------------------------------------------------  -------------  -------------  ------------- 
               Total dividends paid in the period              -          2,746          9,811 
-------------------------------------------------  -------------  -------------  ------------- 
              Interim and final dividend proposed          4,868          3,428          2,434 
-------------------------------------------------  -------------  -------------  ------------- 
 

On 7 September 2020, the Board approved a final dividend for the year ended 30 April 2020 of 0.75 pence per share. The dividend was paid on 5 November 2020 to all shareholders on the Register of Members on 25 September 2020. The payment of this dividend did not have any tax consequences for the Group. The difference between the amount proposed in September (GBP2,434,000) and the amount actually paid in November (GBP2,162,000) is due to dividends waived.

An interim dividend for the year ending 30 April 2021 of 1.50 pence was approved by the board on 9 December 2020. The dividend will be paid on 5 March 2021 to all shareholders on the Register of Members on 29 January 2021.

   8              Earnings per share 

The calculation of the basic and diluted earnings per share is based on the following data:

 
                                                    Six months      Six months 
                                                      ended 31        ended 31      Year ended 
                                                       October         October        30 April 
                                                          2020            2019            2020 
                                                       GBP'000         GBP'000         GBP'000 
----------------------------------------------  --------------  --------------  -------------- 
           Earnings from continuing operations 
             for the purpose of basic earnings 
                                     per share        (11,575)           6,675          14,569 
----------------------------------------------  --------------  --------------  -------------- 
          Earnings from all operations for the 
           purpose of basic earnings per share        (11,575)           5,751          10,268 
----------------------------------------------  --------------  --------------  -------------- 
 
                                                        Number          Number          Number 
----------------------------------------------  --------------  --------------  -------------- 
           Weighted average number of ordinary 
     shares for the purposes of basic earnings 
                                     per share     268,916,483     269,309,091     271,406,294 
----------------------------------------------                  --------------  -------------- 
         Effect of dilutive potential ordinary 
                                       shares: 
           Future exercise of share awards and 
                                       options       4,384,890      13,990,578       5,087,543 
----------------------------------------------  --------------  --------------  -------------- 
           Weighted average number of ordinary 
            shares for the purposes of diluted 
                            earnings per share     273,301,373     283,299,669     276,493,837 
----------------------------------------------  --------------  --------------  -------------- 
           Earnings from continuing operations 
          per share attributable to the owners 
                                of the parent: 
----------------------------------------------  --------------  --------------  -------------- 
                  Basic earnings per share (p)           (4.3)             2.5             5.4 
----------------------------------------------  --------------  --------------  -------------- 
                Diluted earnings per share (p)           (4.2)             2.4             5.3 
----------------------------------------------  --------------  --------------  -------------- 
        Earnings from all operations per share 
             attributable to the owners of the 
                                       parent: 
----------------------------------------------  --------------  --------------  -------------- 
                  Basic earnings per share (p)           (4.3)             2.1             3.8 
----------------------------------------------  --------------  --------------  -------------- 
                Diluted earnings per share (p)           (4.2)             2.0             3.7 
----------------------------------------------  --------------  --------------  -------------- 
 

Adjusted earnings per share is included as an 'APM'. Adjusted earnings per share is not presented in accordance with IAS 33: Earnings per share. Adjusted earnings per share is calculated using adjusted earnings calculated as profit after taxation but before:

   --    non-underlying items; 
   --    share-based payments expense; 
   --    gain on bargain purchase; 
   --    amortisation of acquired intangible assets; 
   --    impairment; and 
   --    the tax effect of the above items. 
   8            Earnings per share (continued) 

The calculation of adjusted basic and adjusted diluted earnings per share is based on:

 
                                                              Re-presented 
                                                                (note 1.6) 
                                               Six months       Six months 
                                                 ended 31         ended 31      Year ended 
                                                  October          October        30 April 
                                                     2020             2019            2020 
                                                  GBP'000          GBP'000         GBP'000 
-----------------------------------------  --------------  ---------------  -------------- 
      Earnings from continuing operations 
     for the purpose of adjusted earnings 
                                per share        (11,575)            6,675          14,569 
-----------------------------------------                  ---------------  -------------- 
                            Add/(remove): 
                               Impairment             369                -             382 
                                                           --------------- 
        Amortisation of intangible assets 
                               - acquired           2,101              156           1,510 
                                                           ---------------  -------------- 
                 Gain on bargain purchase               -          (2,772)        (25,084) 
                                                           ---------------  -------------- 
                     Non-underlying items          12,457            1,050           7,632 
                                                           ---------------  -------------- 
             Share-based payments expense           9,482            4,392          12,570 
                                                           ---------------  -------------- 
          Tax effect of adjustments above         (1,851)            (747)         (2,394) 
                                                           ---------------  -------------- 
       Adjusted earnings for the purposes 
           of adjusted earnings per share          10,983            8,754           9,185 
-----------------------------------------  --------------  ---------------  -------------- 
 
                                                   Number           Number          Number 
-----------------------------------------  --------------  ---------------  -------------- 
      Weighted average number of ordinary 
      shares for the purposes of adjusted 
                       earnings per share     268,916,483      269,309,091     271,406,294 
-----------------------------------------                  ---------------  -------------- 
                                     Add: 
                                                           ---------------  -------------- 
          Additional shares held in trust      34,592,625       16,700,331      31,400,161 
-----------------------------------------  --------------  ---------------  -------------- 
      Weighted average number of ordinary 
      shares for the purposes of adjusted 
                 basic earnings per share     303,509,108      286,009,422     302,806,455 
-----------------------------------------  --------------  ---------------  -------------- 
    Effect of dilutive potential ordinary 
                                  shares: 
      Future exercise of share awards and 
                                  options       4,384,890       13,990,578       5,087,543 
-----------------------------------------  --------------  ---------------  -------------- 
      Weighted average number of ordinary 
      shares for the purposes of adjusted 
               diluted earnings per share     307,893,998      300,000,000     307,893,998 
-----------------------------------------  --------------  ---------------  -------------- 
        Adjusted basic earnings per share 
                                      (p)             3.6              3.1             3.0 
-----------------------------------------  --------------  ---------------  -------------- 
      Adjusted diluted earnings per share 
                                      (p)             3.6              2.9             3.0 
-----------------------------------------  --------------  ---------------  -------------- 
 

Tax adjustments of GBP1,851,000 (31 October 2019: GBP747,000; 30 April 2020: GBP2,394,000) have been made in arriving at the adjusted earnings per share. The tax charge is largely driven by the UK corporation tax rate of 19% adjusted upwards to take into account the effect of non-deductible expenses and higher overseas tax rates in certain territories.

Shares held in trust are i) issued shares that are owned by the EBT and RST and are recognised, on consolidation, as treasury shares; less ii) the future exercise of share awards and options.

   9              Acquisitions of subsidiaries 

Acquisitions in the six months to 31 October 2020

There were no acquisitions during the period.

   10           Discontinued operations 

On 30 April 2020, the Group disposed of the business of the Cologne office in Germany and the results of that business were reported in the year ended 30 April 2020 as a discontinued operation. Financial information relating to the discontinued operations for the comparative periods is set out below.

 
                                                    Six months     Six months 
                                                      ended 31       ended 31     Year ended 
                                                       October        October       30 April 
                                                          2020           2019           2020 
                                        Notes          GBP'000        GBP'000        GBP'000 
-------------------------------------  -------  --------------  -------------  ------------- 
                                   Net revenue               -          1,585          3,171 
----------------------------------------------   -------------  -------------  ------------- 
                                  Direct costs               -        (1,092)        (2,184) 
----------------------------------------------   -------------  -------------  ------------- 
                                  Gross profit               -            493            987 
----------------------------------------------   -------------  -------------  ------------- 
                       Administrative expenses               -        (1,417)        (5,288) 
----------------------------------------------   -------------  -------------  ------------- 
                                Operating loss               -          (924)        (4,301) 
----------------------------------------------   -------------  -------------  ------------- 
           Interest payable on leases                        -              -              - 
-------------------------------------           --------------  -------------  ------------- 
                  Net finance expense                        -              -              - 
-------------------------------------  -------  --------------  -------------  ------------- 
                               Loss before tax               -          (924)        (4,301) 
----------------------------------------------   -------------  -------------  ------------- 
                             Taxation                        -              -              - 
-------------------------------------  -------  --------------  -------------  ------------- 
             Loss from discontinued operations               -          (924)        (4,301) 
----------------------------------------------   -------------  -------------  ------------- 
 
   11           Intangible assets and goodwill 
 
                                                 Acquired 
                                       --------------------------- 
                                                                                   Capitalised 
                                               Customer               Software     development 
                             Goodwill     relationships      Brand       costs           costs      Total 
        Represented (note     GBP'000           GBP'000    GBP'000     GBP'000         GBP'000    GBP'000 
                     1.6) 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
                     Cost 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 1 May 2019       2,589                 -          -       1,580           3,260      7,429 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
        Additions through 
             acquisitions           -             3,095          -           -               -      3,095 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - internally 
                developed           -                 -          -           -             729        729 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - externally 
                purchased           -                 -          -         130               -        130 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange        (26)                 -          -           -               -       (26) 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 31 October 
                     2019       2,563             3,095          -       1,710           3,989     11,357 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
             Amortisation 
           and impairment 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 1 May 2019         319                 -          -         538           2,031      2,888 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
             Amortisation 
           for the period           -               156          -         222             261        639 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange         (1)                 -          -           -               -        (1) 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 31 October 
                     2019         318               156          -         760           2,292      3,526 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
           Net book value 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 31 October 
                     2019       2,245             2,939          -         950           1,697      7,831 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 1 May 2019       2,270                 -          -       1,042           1,229      4,541 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
 
   11           Intangible assets and goodwill (continued) 
 
                                                 Acquired 
                                       --------------------------- 
                                                                                   Capitalised 
                                               Customer               Software     development 
                             Goodwill     relationships      Brand       costs           costs      Total 
                              GBP'000           GBP'000    GBP'000     GBP'000         GBP'000    GBP'000 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
                     Cost 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 31 October 
                     2019       2,563             3,095          -       1,710           3,989     11,357 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
        Additions through 
             acquisitions       9,126            32,315      1,685          35               -     43,161 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - internally 
                developed           -                 -          -           -           3,094      3,094 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - externally 
                purchased           -                 -          -         163               -        163 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange           2             (199)          -          15               -      (182) 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
         At 30 April 2020      11,691            35,211      1,685       1,923           7,083     57,593 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
             Amortisation 
           and impairment 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 31 October 
                     2019         318               156          -         760           2,292      3,526 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
             Amortisation 
           for the period           -             1,195        159         247             774      2,375 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
               Impairment       1,036                 -          -           -               -      1,036 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange           2                 -          -           -               -          2 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
         At 30 April 2020       1,356             1,351        159       1,007           3,066      6,939 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
           Net book value 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
         At 30 April 2020      10,335            33,860      1,526         916           4,017     50,654 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 31 October 
                     2019       2,245             2,939          -         950           1,697      7,831 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
 
 
                                                 Acquired 
                                       --------------------------- 
                                                                                   Capitalised 
                                               Customer               Software     development 
                             Goodwill     relationships      Brand       costs           costs      Total 
                              GBP'000           GBP'000    GBP'000     GBP'000         GBP'000    GBP'000 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
                     Cost 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 1 May 2020      11,691            35,211      1,685       1,923           7,083     57,593 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - internally 
                developed           -                 -          -           -             785        785 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
   Additions - externally 
                purchased           -                 -          -         373               -        373 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange           -                 -          -        (13)               -       (13) 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 31 October 
                     2020      11,691            35,211      1,685       2,283           7,868     58,738 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
             Amortisation 
           and impairment 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 1 May 2020       1,356             1,351        159       1,007           3,066      6,939 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
             Amortisation 
           for the period           -             1,784        317         281             779      3,161 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
               Impairment           -                 -          -           2               -          2 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
      Effect of movements 
      in foreign exchange           -                 -          -           4               -          4 
-------------------------  ----------                    ---------  ----------  --------------  --------- 
            At 31 October 
                     2020       1,356             3,135        476       1,294           3,845     10,106 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
           Net book value 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 31 October 
                     2020      10,335            32,076      1,209         989           4,023     48,632 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
            At 1 May 2020      10,335            33,860      1,526         916           4,017     50,654 
-------------------------  ----------  ----------------  ---------  ----------  --------------  --------- 
 
   12           Property, plant and equipment 
 
                                                                             Office 
                                                                          equipment 
                                     Right-of-use        Leasehold     and fixtures      Computer 
                                            asset     improvements     and fittings     equipment      Total 
                                          GBP'000          GBP'000          GBP'000       GBP'000    GBP'000 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                             Cost 
---------------------------------                  ---------------  ---------------  ------------  --------- 
                    At 1 May 2019               -           16,230           10,944        36,971     64,145 
---------------------------------                  ---------------  ---------------  ------------  --------- 
         Adjustment on transition 
                       to IFRS 16          70,342                -                -             -     70,342 
---------------------------------                  ---------------  ---------------  ------------  --------- 
   Additions through acquisitions               -                -              300             1        301 
---------------------------------                  ---------------  ---------------  ------------  --------- 
                        Additions           1,877               34              274         1,303      3,488 
---------------------------------                  ---------------  ---------------  ------------  --------- 
           Effect of movements in 
                 foreign exchange            (67)               18               15             -       (34) 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
               At 31 October 2019          72,152           16,282           11,533        38,275    138,242 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
         Accumulated depreciation 
---------------------------------                  ---------------  ---------------  ------------  --------- 
                    At 1 May 2019               -           11,665            6,051        32,397     50,113 
---------------------------------                  ---------------  ---------------  ------------  --------- 
            Charge for the period           5,456              529              613         1,308      7,906 
---------------------------------                  ---------------  ---------------  ------------  --------- 
           Effect of movements in 
                 foreign exchange               -                2                2             5          9 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
               At 31 October 2019           5,456           12,196            6,666        33,710     58,028 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                   Net book value 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
               At 31 October 2019          66,696            4,086            4,867         4,565     80,214 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                    At 1 May 2019               -            4,565            4,893         4,574     14,032 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
 
 
                                                                             Office 
                                                                          equipment 
                                     Right-of-use        Leasehold     and fixtures      Computer 
                                            asset     improvements     and fittings     equipment      Total 
                                          GBP'000          GBP'000          GBP'000       GBP'000    GBP'000 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                             Cost 
---------------------------------                  ---------------  ---------------  ------------  --------- 
               At 31 October 2019          72,152           16,282           11,533        38,275    138,242 
---------------------------------                  ---------------  ---------------  ------------  --------- 
   Additions through acquisitions           6,246              324              292           232      7,094 
---------------------------------                  ---------------  ---------------  ------------  --------- 
                        Additions           2,772              151              477         1,281      4,681 
---------------------------------                  ---------------  ---------------  ------------  --------- 
           Effect of movements in 
                 foreign exchange              67               25             (20)            50        122 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                 At 30 April 2020          81,237           16,782           12,282        39,838    150,139 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
         Accumulated depreciation 
---------------------------------                  ---------------  ---------------  ------------  --------- 
               At 31 October 2019           5,456           12,196            6,666        33,710     58,028 
---------------------------------                  ---------------  ---------------  ------------  --------- 
            Charge for the period           6,124              542              524         1,155      8,345 
---------------------------------                  ---------------  ---------------  ------------  --------- 
           Effect of movements in 
                 foreign exchange               -              (2)              (2)           (5)        (9) 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                 At 30 April 2020          11,580           12,736            7,188        34,860     66,364 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                   Net book value 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
                 At 30 April 2020          69,657            4,046            5,094         4,978     83,775 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
               At 31 October 2019          66,696            4,086            4,867         4,565     80,214 
---------------------------------  --------------  ---------------  ---------------  ------------  --------- 
 
   12           Property, plant and equipment (continued) 
 
                                                                        Office 
                                                                     equipment 
                                Right-of-use        Leasehold     and fixtures      Computer 
                                       asset     improvements     and fittings     equipment      Total 
                                     GBP'000          GBP'000          GBP'000       GBP'000    GBP'000 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
                       Cost 
---------------------------                   ---------------  ---------------  ------------  --------- 
              At 1 May 2020           81,237           16,782           12,282        39,838    150,139 
---------------------------                   ---------------  ---------------  ------------  --------- 
                  Additions               13            1,621              144         1,094      2,872 
---------------------------                   ---------------  ---------------  ------------  --------- 
     Effect of movements in 
           foreign exchange              331                -                -             -        331 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
         At 31 October 2020           81,581           18,403           12,426        40,932    153,342 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
   Accumulated depreciation 
---------------------------                   ---------------  ---------------  ------------  --------- 
              At 1 May 2020           11,580           12,736            7,188        34,860     66,364 
---------------------------                   ---------------  ---------------  ------------  --------- 
      Charge for the period            5,967              518              460         1,185      8,130 
---------------------------                   ---------------  ---------------  ------------  --------- 
                 Impairment                -                -              239           128        367 
---------------------------                   ---------------  ---------------  ------------  --------- 
         At 31 October 2020           17,547           13,254            7,887        36,173     74,861 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
             Net book value 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
         At 31 October 2020           64,034            5,149            4,539         4,759     78,481 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
              At 1 May 2020           69,657            4,046            5,094         4,978     83,775 
---------------------------  ---------------  ---------------  ---------------  ------------  --------- 
 
   13           Trade and other receivables 
 
 
                                          31 October     31 October     30 April 
                                                2020           2019         2020 
                                             GBP'000        GBP'000      GBP'000 
---------------------------------------  -----------  -------------  ----------- 
    Trade receivables (net of allowance 
              for doubtful receivables)       93,334         80,013      108,727 
---------------------------------------               -------------  ----------- 
                      Other receivables        2,741          3,645        4,950 
---------------------------------------               -------------  ----------- 
    Amounts recoverable from clients in 
            respect of unbilled revenue       76,301         69,706       64,379 
---------------------------------------               -------------  ----------- 
                 Unbilled disbursements        9,077          6,273        8,501 
---------------------------------------               -------------  ----------- 
         Prepayments and accrued income       21,238          9,465       20,298 
---------------------------------------               -------------  ----------- 
    Reimbursement asset attributable to 
                     the FOIL provision          852            852          852 
---------------------------------------  -----------  -------------  ----------- 
                                             203,543        169,954      207,707 
---------------------------------------  -----------  -------------  ----------- 
                            Non-current 
                      Other receivables          152            152          152 
---------------------------------------               ------------- 
         Prepayments and accrued income        7,689              -       11,177 
---------------------------------------               -------------  ----------- 
                                               7,841            152       11,329 
---------------------------------------  -----------  -------------  ----------- 
 

Current prepayments and accrued income include GBP9,891,000 (31 October 2019: GBPnil; 30 April 2020: GBP10,293,000) and non-current prepayments and accrued income include GBP7,689,000 (31 October 2019: GBPnil; 30 April 2020: GBP11,177,000) both relating to acquisition-related remuneration expense.

   14           Cash and cash equivalents 
 
 
                                                31 October      31 October     30 April 
                                                      2020            2019         2020 
                                                   GBP'000         GBP'000      GBP'000 
-------------------------------------------  -------------  --------------  ----------- 
                   Cash at bank and in hand         32,355          19,805       31,212 
                  Bank overdrafts (note 17)        (2,609)         (2,405)      (2,485) 
-------------------------------------------  -------------  --------------  ----------- 
    Cash and cash equivalents per Statement 
                              of Cash Flows         29,746          17,400       28,727 
-------------------------------------------  -------------  --------------  ----------- 
 
   15           Trade and other payables 
 
                                                         Re-presented 
                                                           (note 1.6) 
                                          31 October       31 October     30 April 
                                                2020             2019         2020 
                                             GBP'000          GBP'000      GBP'000 
---------------------------------------  -----------  ---------------  ----------- 
                         Trade payables       26,514           22,988       26,779 
---------------------------------------  -----------  ---------------  ----------- 
     Other taxation and social security       25,275           10,428       26,224 
---------------------------------------  -----------  ---------------  ----------- 
    Accruals, deferred income and other 
                               payables       29,974           10,551       26,830 
---------------------------------------  -----------  ---------------  ----------- 
                                              81,763           43,967       79,833 
---------------------------------------  -----------  ---------------  ----------- 
 

Accruals and deferred income include GBP1,662,000 (31 October 2019: GBPnil; 30 April 2020: GBP1,758,000) relating to acquisition-related remuneration expense.

   16           Lease liabilities 
 
                                                      31 October     31 October     30 April 
                                                            2020           2019         2020 
                                                         GBP'000        GBP'000      GBP'000 
-------------------------------------------------  -------------  -------------  ----------- 
                                       1 May 2020         84,678         86,389       87,302 
-------------------------------------------------                 -------------  ----------- 
                                        Additions             13          1,877        9,832 
-------------------------------------------------                 -------------  ----------- 
    Interest expense related to lease liabilities            982          1,030        2,047 
            Net foreign currency translation loss            343           (64)          198 
        Repayment of lease liabilities (including 
                                        interest)        (7,600)        (7,090)     (14,701) 
-------------------------------------------------  -------------  -------------  ----------- 
                                  31 October 2020         78,416         82,142       84,678 
-------------------------------------------------  -------------  -------------  ----------- 
 
 
        Current lease liabilities     12,648      9,655     12,981 
---------------------------------  ---------             --------- 
    Non-current lease liabilities     65,768     72,487     71,697 
---------------------------------  ---------  ---------  --------- 
                                      78,416     82,142     84,678 
---------------------------------  ---------  ---------  --------- 
 
   16           Lease liabilities (continued) 

The maturity of lease liabilities at 31 October 2020 were as follows:

 
                                               31 October     31 October     30 April 
                                                     2020           2019         2020 
                            Lease payments        GBP'000        GBP'000      GBP'000 
                   Period to 30 April 2020              -          6,913            - 
------------------------------------------  -------------  -------------  ----------- 
                   Period to 30 April 2021          7,396         12,593       14,842 
------------------------------------------ 
                     Year to 30 April 2022         13,851         11,668       13,753 
------------------------------------------ 
                     Year to 30 April 2023         13,086         10,945       13,004 
------------------------------------------ 
                     Year to 30 April 2024         11,342          9,611       11,286 
------------------------------------------ 
                     Year to 30 April 2025          9,884              -            - 
------------------------------------------ 
                               Later years         29,898         38,873       39,702 
------------------------------------------  -------------  -------------  ----------- 
                                                   85,457         90,603       92,587 
------------------------------------------  -------------  -------------  ----------- 
                     Effect of discounting        (6,952)        (8,479)      (7,930) 
    Effect of movement in foreign currency 
                         translation rates           (89)             18           21 
------------------------------------------  -------------  -------------  ----------- 
                   Closing lease liability         78,416         82,142       84,678 
------------------------------------------  -------------  -------------  ----------- 
 
   17           Other interest-bearing loans and borrowings 

Obligations under interest-bearing loans and borrowings

 
 
                                          31 October      31 October     30 April 
                                                2020            2019         2020 
                                             GBP'000         GBP'000      GBP'000 
-------------------------------------  -------------  --------------  ----------- 
                  Current liabilities 
-------------------------------------                 --------------  ----------- 
                           Bank loans            289             820        4,464 
-------------------------------------                 --------------  ----------- 
           Supplier payments facility            164             462          310 
                                                      --------------  ----------- 
                      Bank overdrafts          2,609           2,405        2,485 
-------------------------------------  -------------  --------------  ----------- 
                                               3,062           3,687        7,259 
-------------------------------------  -------------  --------------  ----------- 
              Non-current liabilities 
-------------------------------------                 --------------  ----------- 
                           Bank loans         88,120          66,154       89,194 
-------------------------------------  -------------  --------------  ----------- 
    Capitalised loan arrangement fees          (373)           (487)        (379) 
-------------------------------------  -------------  --------------  ----------- 
                                              87,747          65,667       88,815 
-------------------------------------  -------------  --------------  ----------- 
                                              90,809          69,354       96,074 
-------------------------------------  -------------  --------------  ----------- 
 
   17           Other interest-bearing loans and borrowings (continued) 

Analysis of cash and cash equivalents and other interest-bearing loans and borrowings:

 
                                                                Exchange      Non-cash     31 October 
                                  1 May 2020     Cash flow      movement      movement           2020 
                                     GBP'000       GBP'000       GBP'000       GBP'000        GBP'000 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
    Cash and cash equivalents         28,727           886           133             -         29,746 
-----------------------------                 ------------  ------------  ------------  ------------- 
                   Bank loans       (93,279)         5,249             -           (6)       (88,036) 
-----------------------------                 ------------  ------------  ------------  ------------- 
            Supplier payments 
                     facility          (310)           146             -             -          (164) 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
    Total net debt (excluding 
                     IFRS 16)       (64,862)         6,281           133           (6)       (58,454) 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
 
 
                                                                Exchange      Non-cash     31 October 
                                  1 May 2019     Cash flow      movement      movement           2019 
                                     GBP'000       GBP'000       GBP'000       GBP'000        GBP'000 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
    Cash and cash equivalents         10,822         6,432           146             -         17,400 
-----------------------------                 ------------  ------------  ------------  ------------- 
                   Bank loans       (43,851)      (22,517)          (11)         (108)       (66,487) 
-----------------------------                 ------------  ------------  ------------  ------------- 
            Supplier payments 
                     facility        (2,283)         1,821             -             -          (462) 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
    Total net debt (excluding 
                     IFRS 16)       (35,312)      (14,264)           135         (108)       (49,549) 
-----------------------------  -------------  ------------  ------------  ------------  ------------- 
 
 
                                                                Exchange      Non-cash     30 April 
                                  1 May 2019     Cash flow      movement      movement         2020 
                                     GBP'000       GBP'000       GBP'000       GBP'000      GBP'000 
-----------------------------  -------------  ------------  ------------  ------------  ----------- 
    Cash and cash equivalents         10,822        17,943          (38)             -       28,727 
-----------------------------                 ------------  ------------  ------------  ----------- 
                   Bank loans       (43,851)      (48,622)             -         (806)     (93,279) 
-----------------------------                 ------------  ------------  ------------  ----------- 
            Supplier payments 
                     facility        (2,283)         1,973             -             -        (310) 
-----------------------------  -------------  ------------  ------------  ------------  ----------- 
    Total net debt (excluding 
                     IFRS 16)       (35,312)      (28,706)          (38)         (806)     (64,862) 
-----------------------------  -------------  ------------  ------------  ------------  ----------- 
 
   18           Financial instruments 

Financial risk management

The Directors have overall responsibility for the oversight of the Group's risk management framework. Further explanation on management of risk factors is provided in the risk section of the Annual Report and Financial Statements for the year ended 30 April 2020.

The Group's principal financial instruments comprise trade and other receivables, unbilled revenue, cash and cash equivalents, trade and other payables, bank borrowings and capital contributions from members.

Credit risk

Credit risk is the risk of financial loss to the Group if a client or counterparty to a financial instrument fails to meet its contractual obligations and arises principally from the Group's receivables. Credit checks are performed for most new clients and ongoing monitoring takes place for existing clients.

Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group maintains sufficient cash or working capital facilities to meet the cash requirements of the Group in order to mitigate this risk.

   18           Financial instruments (continued) 

The Group is financed through a combination of partners' capital (repayable on retirement of the Member), undistributed profits, cash and bank borrowing facilities.

Banking facilities, which in addition to a contingency facility of GBP15m and various ancillary facilities, include a rolling credit facility of GBP80m that matures in January 2022 (with an additional one year extension available to the Company to January 2023) are considered to be sufficient for the Group's purposes based on current projections. It is assumed that these facilities will be renewed successfully in 2021. The Group expects to operate within the banking covenant parameters for the forecast period.

The directors consider going concern in the twice-yearly reporting cycle and short-term cash flows are monitored on a monthly basis. All results and forecasts confirm full covenant compliance and sufficient resources to settle liabilities as they fall due. Base case budget and forecast assumptions for FY21, and medium-term modelling assumptions for FY22 and beyond, reflect that the Group will operate in compliance with covenants and with sufficient cash and access to banking facilities to meet all obligations as they fall due.

The timing of the HY21 interim results announcement has given the Directors visibility of trading performance and cash flows for November and both profit and cash generation have continued to improve in this month alongside the trend in the half year.

The Directors are of the view that the strong trading performance in recent months and the availability of additional cash and cost mitigations in the event of further headwinds give confidence in the ongoing viability of the Group. Mitigations available to the Group include further cost cutting measures including bonus payments, deferral of certain outflows, and review of the dividend policy and reassessment of capital expenditure.

Market risk

Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect the Group's income. The Group's exposure to market risk predominantly relates to interest and currency risk.

Interest rate risk

The Group's bank borrowings incur both fixed and variable interest charges. The variable rates are linked to LIBOR or EURIBOR plus a margin.

Foreign currency risk

The Group has overseas operations in Europe, Middle East, Asia, Australia, Canada and North America and is therefore exposed to changes in the respective currencies in these territories. The Group maintains bank balances in local currency. Cash positions are monitored and any imbalances are dealt with by purchasing currency at the spot rate.

   19           Share capital 
 
 
                                                  Ordinary                         Treasury 
                                       Number       shares     Share premium         shares       Total 
                                   of 1p each      GBP'000           GBP'000        GBP'000     GBP'000 
-----------------------------  --------------  -----------  ----------------  -------------  ---------- 
             Issued and fully 
         paid ordinary shares 
-----------------------------  --------------  -----------  ----------------                 ---------- 
           At 31 October 2019     300,000,000        3,000            63,167              -      66,167 
-----------------------------  --------------  -----------  ----------------  -------------  ---------- 
             Shares issued in 
       acquisition of Rousaud 
         Costas Duran S.L.P.U      19,525,927          195            19,037           (20)      19,212 
-----------------------------  --------------  -----------  ----------------                 ---------- 
             Shares issued in 
     acquisition of Mindcrest 
                         Inc.       5,028,726           51             6,406              -       6,457 
-----------------------------  --------------  -----------  ----------------  -------------  ---------- 
             At 30 April 2020     324,554,653        3,246            88,610           (20)      91,836 
-----------------------------  --------------  -----------  ----------------  -------------  ---------- 
           At 31 October 2020     324,554,653        3,246            88,610           (20)      91,836 
-----------------------------  --------------  -----------  ----------------  -------------  ---------- 
 
   20           Related parties and ultimate controlling party 

By virtue of being on the Executive Boards of DWF Law LLP and DWF LLP, Jason Ford is a related party of the Company. In July 2017, July 2018, July 2019 and July 2020, loan agreements (the "July 2017 Loan Agreement", "July 2018 Loan Agreement", "July 2019 Loan Agreement" and "July 2020 Loan Agreement", respectively) were made between DWF LLP (in 2017 and 2018) and DWF Law LLP (in 2019 and 2020) and six former directors of Triton Global Limited, including Jason Ford (who at the time of the agreements was a member of DWF LLP (and DWF Law LLP from March 2019)) (together, the "Borrowers"). As at 31 October 2020, the total aggregate outstanding loan amount owed by the Borrowers to DWF LLP under the July 2017 Loan Agreement and July 2018 Loan Agreement and to DWF Law LLP under the July 2019 Loan Agreement and July 2020 Loan Agreement was GBP985,000 (31 October 2019: GBP692,000; 30 April 2020: GBP692,000). The Borrowers are jointly and severally liable under those loan agreements.

In March 2017, DWF LLP and Jason Ford entered into a loan agreement, pursuant to which DWF LLP provided a loan of GBP100,000 to Jason Ford, for the purpose of repayment by Jason Ford of a professional corporate investment loan made available by Barclays Bank plc to Jason Ford in December 2015 to fund a shareholder loan to Triton Global Limited. The outstanding loan amount owed by Jason Ford to DWF LLP as at 31 October 2020 was GBP100,000 (31 October 2019: GBP100,000; 30 April 2020: GBP100,000).

In September 2020, DWF Group plc granted a restricted share award of 1,903,928 ordinary shares (the "Growth Shares") to Jason Ford subject to a Restricted Share Agreement (31 October 2019: no shares; 30 April 2020: no shares). Pursuant to the restricted share agreement under which the award was granted, the Growth Shares will be held in trust until either the Group's share price hits a predetermined value or five years passes (whichever is sooner) at which point the shares will be sold to the market and used to settle Jason Ford's liabilities due to the Group.

In the opinion of the Directors, there is no controlling party of DWF Group plc.

   21           Cash generated from operations 

a) Cash used in operations before adjusting items

 
                                                              Re- presented 
                                               Six months        Six months 
                                                 ended 31          ended 31     Year ended 
                                                  October           October       30 April 
                                                     2020              2019           2020 
                                                  GBP'000           GBP'000        GBP'000 
------------------------------------------  -------------  ----------------  ------------- 
      Cash flows from operating activities 
------------------------------------------                 ----------------  ------------- 
                  (Loss)/profit before tax       (11,044)             7,113         13,897 
------------------------------------------                 ----------------  ------------- 
                          Adjustments for: 
------------------------------------------                 ----------------  ------------- 
                                Impairment            369                 -          1,036 
------------------------------------------                 ----------------  ------------- 
       Amortisation of acquired intangible 
                                    assets          2,101               156          1,510 
------------------------------------------                 ----------------  ------------- 
        Depreciation of right-of-use asset          5,967             5,456         11,580 
------------------------------------------                 ----------------  ------------- 
       Other depreciation and amortisation          3,223             2,933          6,175 
------------------------------------------                 ----------------  ------------- 
             Fair value gain on investment           (23)                 -              - 
------------------------------------------                 ----------------  ------------- 
                  Gain on bargain purchase              -           (2,772)       (25,084) 
------------------------------------------                 ----------------  ------------- 
                      Non-underlying items         12,457             1,050          7,632 
------------------------------------------                 ----------------  ------------- 
              Share-based payments expense          9,482             4,392         11,599 
------------------------------------------                 ----------------  ------------- 
                Interest payable on leases            982             1,030          2,047 
------------------------------------------                 ----------------  ------------- 
                       Net finance expense          1,132               787          1,905 
------------------------------------------  -------------  ----------------  ------------- 
     Operating cash flows before movements 
                        in working capital         24,646            20,145         32,297 
------------------------------------------                 ----------------  ------------- 
    Decrease/(increase) in trade and other 
                               receivables          3,390           (4,950)       (18,726) 
------------------------------------------                 ----------------  ------------- 
    (Decrease)/increase in trade and other 
                                  payables        (1,356)           (9,061)         15,125 
------------------------------------------                 ----------------  ------------- 
                    Increase in provisions            263               117            233 
------------------------------------------                 ----------------  ------------- 
        Increase/(decrease) in amounts due 
         to Members of partnerships in the 
                                     Group          5,995           (2,151)        (4,771) 
------------------------------------------                 ----------------  ------------- 
       Cash generated by operations before 
                           adjusting items         32,938             4,100         24,158 
------------------------------------------  -------------  ----------------  ------------- 
 
   21           Cash generated from operations (continued) 

b) Free cash flows

 
                                                                 Re-presented 
                                                  Six months       Six months 
                                                    ended 31         ended 31     Year ended 
                                                     October          October       30 April 
                                                        2020             2019           2020 
                                                     GBP'000          GBP'000        GBP'000 
---------------------------------------------  -------------  ---------------  ------------- 
                              Free cash flows 
---------------------------------------------                 ---------------  ------------- 
        Operating cash flows before movements 
                           in working capital         24,646           20,145         32,297 
---------------------------------------------                 ---------------  ------------- 
                 Net working capital movement          2,297         (13,894)        (3,368) 
---------------------------------------------                 ---------------  ------------- 
       Amounts due to Members of partnerships 
                                 in the Group          5,995          (2,151)        (4,771) 
---------------------------------------------  -------------  ---------------  ------------- 
        Cash generated from operations before 
                              adjusting items         32,938            4,100         24,158 
---------------------------------------------  -------------  ---------------  ------------- 
               Repayment of lease liabilities        (6,618)          (6,060)       (12,654) 
---------------------------------------------                 ---------------  ------------- 
                            Net interest paid        (2,241)          (1,787)        (4,192) 
---------------------------------------------                 ---------------  ------------- 
                                     Tax paid          (417)          (3,020)        (4,309) 
---------------------------------------------                 ---------------  ------------- 
    Purchase of property, plant and equipment        (2,872)          (1,611)        (3,520) 
---------------------------------------------                 ---------------  ------------- 
          Purchase of other intangible assets        (1,158)            (859)        (4,116) 
---------------------------------------------                 ---------------  ------------- 
                              Free cash flows         19,632          (9,237)        (4,633) 
---------------------------------------------  -------------  ---------------  ------------- 
 
   21           Cash generated from operations (continued) 

c) Working capital measures

 
 
                                            31 October     31 October     30 April 
                                                  2020           2019         2020 
                                               GBP'000        GBP'000      GBP'000 
---------------------------------------  -------------  -------------  ----------- 
                               WIP days 
                                                        -------------  ----------- 
    Amounts recoverable from clients in 
            respect of unbilled revenue         76,301         69,706       64,379 
                 Unbilled disbursements          9,077          6,273        8,501 
---------------------------------------  -------------  -------------  ----------- 
                              Total WIP         85,378         75,979       72,880 
---------------------------------------  -------------  -------------  ----------- 
                 Annualised net revenue        337,277        289,736      330,340 
---------------------------------------  -------------  -------------  ----------- 
                               WIP days             92             96           81 
---------------------------------------  -------------  -------------  ----------- 
 
                            Debtor days 
                                                        -------------  ----------- 
    Trade receivables (net of allowance 
              for doubtful receivables)         93,334         80,013      108,727 
                      Other receivables          2,741          3,645        4,950 
---------------------------------------  -------------  -------------  ----------- 
                          Total debtors         96,075         83,658      113,677 
---------------------------------------  -------------  -------------  ----------- 
                 Annualised net revenue        337,277        289,736      330,340 
---------------------------------------  -------------  -------------  ----------- 
                            Debtor days            104            105          125 
---------------------------------------  -------------  -------------  ----------- 
 
                     Gross lock-up days 
                                                        -------------  ----------- 
                              Total WIP         85,378         75,979       72,880 
                          Total debtors         96,075         83,659      113,677 
---------------------------------------  -------------  -------------  ----------- 
                    Total gross lock-up        181,453        159,638      186,557 
---------------------------------------  -------------  -------------  ----------- 
                 Annualised net revenue        337,277        289,736      330,340 
---------------------------------------  -------------  -------------  ----------- 
                     Gross lock-up days            196            201          206 
---------------------------------------  -------------  -------------  ----------- 
 

Annualised net revenue reflects the total net revenue for the previous 12-month period inclusive of pro-forma adjustments for acquisitions and discontinuations

   22           Amounts due to Members of partnerships in the Group 

Amounts due to Members of partnerships in the Group comprise unallocated reserves within equity, Members' capital and other amounts due to Members classified as liabilities as follows:

 
                                                                                 Total amounts 
                                                                                due to Members 
                                               Members'      Other amounts     of partnerships 
                                                capital     due to Members        in the Group 
                                                GBP'000            GBP'000             GBP'000 
-------------------------------------------  ----------  -----------------  ------------------ 
                              At 1 May 2020      13,231             22,621              35,852 
-------------------------------------------  ----------  -----------------  ------------------ 
        Members' remuneration charged as an 
                                    expense           -             20,727              20,727 
-------------------------------------------  ----------  -----------------  ------------------ 
    Unrealised foreign exchange translation 
                                differences         (1)              (408)               (409) 
-------------------------------------------  ----------  -----------------  ------------------ 
              Capital introduced by Members       2,640                  -               2,640 
-------------------------------------------  ----------  -----------------  ------------------ 
                      Repayments of capital     (2,625)                  -             (2,625) 
-------------------------------------------  ----------  -----------------  ------------------ 
                                   Drawings           -           (14,732)            (14,732) 
-------------------------------------------  ----------  -----------------  ------------------ 
                         At 31 October 2020      13,245             28,208              41,453 
-------------------------------------------  ----------  -----------------  ------------------ 
 
 
                                                                             Total amounts 
                                                                            due to Members 
                                           Members'      Other amounts     of partnerships 
                                            capital     due to Members        in the Group 
                                            GBP'000            GBP'000             GBP'000 
---------------------------------------  ----------  -----------------  ------------------ 
                          At 1 May 2019      10,679             27,392              38,071 
---------------------------------------  ----------  -----------------  ------------------ 
    Members' remuneration charged as an 
                                expense           -             19,009              19,009 
---------------------------------------  ----------  -----------------  ------------------ 
          Capital introduced by Members         617                  -                 617 
---------------------------------------  ----------  -----------------  ------------------ 
                  Repayments of capital       (808)                  -               (808) 
---------------------------------------  ----------  -----------------  ------------------ 
                               Drawings           -           (21,160)            (21,160) 
---------------------------------------  ----------  -----------------  ------------------ 
                     At 31 October 2019      10,488             25,241              35,729 
---------------------------------------  ----------  -----------------  ------------------ 
 
 
                                                                             Total amounts 
                                                                            due to Members 
                                           Members'      Other amounts     of partnerships 
                                            capital     due to Members        in the Group 
                                            GBP'000            GBP'000             GBP'000 
---------------------------------------  ----------  -----------------  ------------------ 
                          At 1 May 2019      10,679             27,392              38,071 
---------------------------------------  ----------  -----------------  ------------------ 
    Members' remuneration charged as an 
                                expense           -             38,808              38,808 
---------------------------------------  ----------  -----------------  ------------------ 
          Capital introduced by Members       5,938                  -               5,938 
---------------------------------------  ----------  -----------------  ------------------ 
                  Repayments of capital     (3,386)                  -             (3,386) 
---------------------------------------  ----------  -----------------  ------------------ 
                               Drawings           -           (43,579)            (43,579) 
---------------------------------------  ----------  -----------------  ------------------ 
                       At 30 April 2020      13,231             22,621              35,852 
---------------------------------------  ----------  -----------------  ------------------ 
 
   22           Amounts due to Members of partnerships in the Group (continued) 

The average number of Members during the period was as follows:

 
                                                                 Re-presented 
                                                  31 October       31 October     30 April 
                                                        2020             2019         2020 
 
    Average number of Members of partnerships 
          held by the Group during the period            382              335          366 
---------------------------------------------  -------------  ---------------  ----------- 
 
 
   23           Seasonality 

Historically, the Group generates one to two percentage points more revenue in the second half of the year when compared to the first. This is due to the number of working days, the timing of annual leave, the timing of resource investments and new client wins.

   24           Events after the reporting period 

There have been no events after the reporting period.

Appendix 1 - Reconciliation of represented information

Reconciliation of six month period ended 31 October 2019

 
                                                                            Realign          Realign 
                      As reported                                       the Managed           NI and       Represented 
                           in the         Poland            Cologne        Services     ROI practice         total per 
                       prior year     amendments    discontinuation        division           groups     HY21 accounts 
                          GBP'000        GBP'000            GBP'000         GBP'000          GBP'000           GBP'000 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Segment net 
           revenue 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services         55,183              -                  -           (982)            3,553            57,754 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services         47,830              -                  -               -            2,368            50,198 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International         33,017              -            (1,585)               -          (5,921)            25,511 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services         10,763              -                  -               -                -            10,763 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -             982                -               982 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Net revenue        146,793              -            (1,585)               -                -           145,208 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
    Segment direct 
              cost 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services       (22,897)              -                  -             500          (1,964)          (24,361) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services       (24,289)              -                  -               -          (1,309)          (25,598) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International       (19,106)              -              1,092               -            3,274          (14,741) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services        (6,796)              -                  -               -                -           (6,796) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -           (500)                -             (500) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
       Direct cost       (73,088)              -              1,092               -                -          (71,996) 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
     Segment gross 
            profit 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services         32,286              -                  -           (482)            1,589            33,393 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services         23,541              -                  -               -            1,059            24,600 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International         13,911              -              (493)               -          (2,648)            10,771 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services          3,967              -                  -               -                -             3,967 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -             482                -               482 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
      Gross profit         73,705              -              (493)               -                -            73,212 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
    Administrative 
          expenses       (67,194)          2,419              1,417               -                -          (63,358) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Operating profit          6,511          2,419                924               -                -             9,854 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Net finance 
           expense          (787)              -                  -               -                -             (787) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Interest payable 
         on leases        (1,030)              -                  -               -                -           (1,030) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     Profit before 
               tax          4,694          2,419                924               -                -             8,037 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
          Taxation        (1,362)              -                  -               -                -           (1,362) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
      Profit after 
               tax          3,332          2,419                924               -                -             6,675 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
 

Reconciliation of year ended 30 April 2020

 
                                                                            Realign          Realign 
                      As reported                                       the Managed           NI and       Represented 
                           in the         Poland            Cologne        Services     ROI practice         total per 
                       prior year     amendments    discontinuation        division           groups     HY21 accounts 
                          GBP'000        GBP'000            GBP'000         GBP'000          GBP'000           GBP'000 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Segment net 
           revenue 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services        104,367              -                  -         (3,957)            7,105           107,515 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services         95,838              -                  -               -            4,737           100,575 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International         76,165              -                  -               -         (11,842)            64,323 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services         20,861              -                  -               -                -            20,861 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -           3,957                -             3,957 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Net revenue        297,231              -                  -               -                -           297,231 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
    Segment direct 
              cost 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services       (45,960)              -                  -           1,642          (3,928)          (48,246) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services       (49,726)              -                  -               -          (2,619)          (52,345) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International       (45,188)              -                  -               -            6,547          (38,641) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services       (14,123)              -                  -               -                -          (14,123) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -         (1,642)                -           (1,642) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
       Direct cost      (154,997)              -                  -               -                -         (154,997) 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
     Segment gross 
            profit 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
        Commercial 
          Services         58,407              -                  -         (2,315)            3,177            59,269 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Insurance 
          Services         46,112              -                  -               -            2,118            48,230 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     International         30,977              -                  -               -          (5,295)            25,682 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
         Connected 
          Services          6,738              -                  -               -                -             6,738 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Managed Services              -              -                  -           2,315                -             2,315 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
      Gross profit        142,234              -                  -               -                -           142,234 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
    Administrative 
          expenses      (120,084)              -                  -               -                -         (120,084) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Operating profit         22,150              -                  -               -                -            22,150 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
       Net finance 
           expense        (1,905)              -                  -               -                -           (1,905) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
  Interest payable 
         on leases        (2,047)              -                  -               -                -           (2,047) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
     Profit before 
               tax         18,198              -                  -               -                -            18,198 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
          Taxation        (3,629)              -                  -               -                -           (3,629) 
------------------  -------------                 -----------------  --------------  ---------------  ---------------- 
      Profit after 
               tax         14,569              -                  -               -                -            14,569 
------------------  -------------  -------------  -----------------  --------------  ---------------  ---------------- 
 

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