Colt Telecom (LSE:COLT)
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COLT Telecom Selects CoManage TrueSource to Manage OSS Data Integrity, Improve
Operations Productivity
Fidelity-Backed Pan-European Carrier Taps TrueSource to Enhance Network
Utilization, Contain Operation Expenses, Boost Service Management
PITTSBURGH, Nov. 17 /PRNewswire/ -- CoManage Corporation, the first supplier of
Network-Driven(TM) Data Integrity solutions for telecom carriers, today
announced that COLT Telecom has chosen CoManage TrueSource to improve the data
integrity of its Operations Support Systems (OSS) and resource management
processes.
COLT, a leading pan-European provider of business communication services,
selected TrueSource to enhance network visibility and increase the accuracy of
service management processes, producing a better overall service experience for
COLT's customers.
TrueSource is the industry's first Data Integrity Management software solution
for improving the quality of resource data in telecommunications carriers' OSS
databases. The system enables carriers to achieve detailed understanding and
more granular control over customer services and the resources that support
them.
"CoManage's TrueSource solution supports our mission of becoming the most
responsive and customer-focused telecoms provider in Europe," said Ken Starkey,
Chief Operations Officer of COLT. "TrueSource provides a foundation of highly
accurate data to drive our critical service management processes and ensure
network utilization is at its most efficient. COLT is recognized across the
industry for delivering some of COLT customers with even faster service turn up,
more rapid response to repair requests and an enhanced experience."
COLT, which has network presence in 32 cities across 13 European countries, and
is backed by Fidelity Investments, will use TrueSource as the core of a data
integrity improvement project that will focus on reconciling the carrier's
extensive transport network with its inventory management databases. This
project will enable the carrier to base its service fulfilment and assurance
processes on highly accurate data, promoting operational efficiency and higher
network utilisation.
"Forward-thinking carriers like COLT understand the importance of improving OSS
data integrity and know how to use operational efficiency as a competitive
advantage," said Stephen Davids, Regional Managing Director, Europe, CoManage UK
Ltd. "TrueSource will help COLT achieve its business goals by enabling the
carrier to make the most efficient use of resources while maintaining the
highest standards of service quality and customer service."
TrueSource combines the industry's most advanced discovery engine with the most
flexible reconciliation engine for continually updating a carrier's inventory
management systems and other OSS databases with highly accurate information.
With TrueSource, carriers can: contain operations expenses caused by
provisioning fall out and rework; reduce unnecessary truck rolls; accelerate
repairs and trouble management; recapture stranded assets and capacity; prevent
revenue leakage; and cut unneeded capital expenditures.
About CoManage
CoManage (http://www.comanage.net/) is the first supplier of Network-Driven Data
Integrity Systems, helping carriers improve the accuracy of data in their
existing operations support systems (OSSs) for more profitable service delivery.
CoManage TrueSource is the first system providing network and service
auto-discovery, discrepancy management and reconciliation. The system recovers
lost network equipment, prevents revenue leakage and improves the success rate
of operations processes, including provisioning.
CoManage's industry-leading solutions have captured numerous awards, including
the top prizes in new telecom management software in the SUPERQuest awards
competition and the OSS Excellence awards competition. CoManage's global
headquarters is in Pittsburgh, Pennsylvania, USA. Its European headquarters is
CoManage UK Ltd, London. More information on CoManage and its products is
available at http://www.comanage.net/, or by calling +44 1252 851 871.
About COLT Telecom
COLT Telecom Group plc is a leading pan-European provider of business
communications services. COLT has over 17,000 network services and Data Centre
Solutions customers. The company owns an integrated 20,000 kilometre network
that directly connects over 9,000 buildings in 32 major cities in 13 countries
augmented with points of presence in every business centre in Europe and across
the globe. COLT supplies customers across the full spectrum of the finance,
industry, service and government sectors with unrivalled end-to-end network
security, reliability and service.
COLT Telecom Group plc is listed on the London Stock Exchange (CTM.L) and NASDAQ
(COLT). Information about COLT and its products and services can be found on the
web at http://www.colt.net/.
Network-Driven is a trademark of CoManage Corporation.
Contacts:
CoManage Corporation:
CoManage UK Limited
+44 1252 851 871
http://www.comanage.net/
COLT:
Media
Ben Starkie
Weber Shandwick for COLT Telecom
Email:
COLT Press Office: + 44 (0)7 017 100 100
Analysts and Investors
John Doherty
Director of Corporate Communications
COLT Telecom Group
Email:
DDI: +44 (0)20 7390 3681
DATASOURCE: CoManage Corporation
CONTACT: CoManage UK Limited, +44-1252-851-871, ;
Media, Ben Starkie, Weber Shandwick for COLT Telecom,
, COLT Press Office, +44-7-017-100-100, Analysts
and Investors, John Doherty, Director of Corporate Communications, COLT
Telecom Group, , DDI, +44-20-7390-3681
Web site: http://www.comanage.net/
http://www.colt.net/