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Share Name | Share Symbol | Market | Type | Share ISIN | Share Description |
---|---|---|---|---|---|
Cmo Group Plc | LSE:CMO | London | Ordinary Share | GB00BMB5Y385 | ORD 1P |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.00 | 0.00% | 14.50 | 14.00 | 15.00 | 14.50 | 14.50 | 14.50 | 1,428 | 08:00:00 |
Industry Sector | Turnover | Profit | EPS - Basic | PE Ratio | Market Cap |
---|---|---|---|---|---|
Catalog, Mail-order Houses | 71.5M | -1.84M | -0.0255 | -5.69 | 10.44M |
RNS No 1790x COMINO PLC 26 April 1999 COMINO PLC: CONTRACT GAIN ISE Subsidiary wins #750,000 Swale Housing Association Contract Comino plc, the supplier of software based business solutions for the social housing, local authority and pensions sectors, announces that its ISE subsidiary has won a contract worth over #750,000 from Swale Housing Association ("Swale"), in which it will work in partnership to create the infrastructure for a responsive, customer focused service. ISE, based in Leeds, will provide Swale with a comprehensive package including telecommunications systems, workflow software, a new IT environment, mobile voice and data communications, a state of the art customer service centre and electronic document storage and management. The new arrangements will enable agents working at the Customer Service Centre to resolve 75% of queries on initial contact. Freed up from paperwork and incoming calls, empowered, experienced staff will be able to spend more time making face-to-face contact with customers. The Customer Service Centre will go live using a combination of the latest telephony and computer technologies - state of the art Microsoft technology from ISE, ensuring future expansion can be easily accommodated. While enabling the optimum service to Swale's existing customers, the arrangements provide the infrastructure to extend the scope of service provision to outside organisations. Stephen Howlett, Chief Executive of Swale Housing Association, comments: "This investment follows lengthy and detailed customer research. Enabling technology means we can free up staff to spend more time face-to-face with our customers, and that is what our customers want." For further information contact: Garth Selvey, Chief Executive, Comino plc Tel: 01628 525 433 Editor's notes: 1. ISE specialises in providing processed business solutions to pension schemes, social housing and local government. 2. ISE's origins lie in electronic document management, in which it has installed many high performance, volume systems. Its recent success is attributable to 'Workflow' software which allows organisations to define businesses processes and systematically ensure their timely completion - in short, to deliver the right service at the right time to customers. END CNTGLGZDLFKLLMM
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