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| Share Name | Share Symbol | Market | Type | Share ISIN | Share Description |
|---|---|---|---|---|---|
| Cloudcall Group Plc | LSE:CALL | London | Ordinary Share | GB00B4XS5145 | ORD 20P |
| Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
|---|---|---|---|---|---|---|---|---|---|---|
| 0.00 | 0.00% | 79.50 | 0.00 | 01:00:00 |
| Industry Sector | Turnover | Profit | EPS - Basic | PE Ratio | Market Cap |
|---|---|---|---|---|---|
| 0 | 0 | N/A | 0 |
From Apr 2019 to Apr 2024
TIDMCALL
RNS Number : 7920Z
Cloudcall Group PLC
23 September 2020
23 September 2020
CloudCall Group plc
("CloudCall", the "Company" or the "Group")
Unaudited interim results for the six months to 30 June 2020
RESILIENT FIRST HALF GROWTH DESPITE IMPACT FROM COVID-19
CloudCall (AIM: CALL), a leading cloud-based software business that integrates communications technology into Customer Relationship Management (CRM) platforms, is pleased to announce its unaudited interim results for the six months to 30 June 2020.
Financial highlights:
-- Total H1 revenues up 11% to GBP5.8m (H1 2019: GBP5.2m) with recurring and repeating revenues representing 95% of total revenues*
-- Recurring revenues climb 20% to GBP5.1m (H1 2019: GBP4.3m)
o US revenues increased 25% year-on-year, now accounting for 42% of global recurring revenue
-- Total number of end-users up 19% to 43,815 (H1 2019: 36,936) -- R&D tax credit received during the period of GBP811k (H1 2019: GBPnil received)
-- Gross cash of GBP8.3m with a further GBP1.5m available via the Group's existing debt facility with Shawbrook Bank
-- Gross margin increased to 80% (H1 2019: 78%) -- Adjusted EBITDA** loss of GBP1.69m (H1 2019: loss of GBP1.24m)
Operational highlights:
-- New sales bookings recovering after initial COVID-19 impact with significant new opportunities arising from changes to working practices
-- Net new user growth of 1,528 in H1 despite COVID-19 related losses with user growth recovering to pre-COVID levels in August
-- A record 112 new customer sign-ups in Q2 with recruitment firms making up a significant portion
-- Average customer size up 5% to 32.1 users (H1 2019: 30.5) -- Phase one of Microsoft Teams integration now complete and released in beta form
-- Successful launch of CloudCall services in Australia, including a substantial new client win post period end
-- New partnerships and/or integrations announced with Vincere, Zoho CRM and Informunity
-- Net retention rate of 85% (H1 2019: 103%) impacted by COVID-19 losses and customer support schemes
-- Executive management team significantly strengthened to execute the Group's growth strategy
-- Resilient trading during the period has continued into H2, with performance since the end of the period in line with management expectations
* Recurring revenue is that related to contracted subscription-based products. Repeating revenue is related to pay-as-you-go telephony and SMS revenue which, whilst not directly contracted, has a high degree of visibility and predictability.
** Adjusted EBITDA represents earnings before interest, tax, depreciation, amortisation and share based payment expenses.
For further information, please contact:
CloudCall Group plc Tel: +44 (0)20 3587 7188 Simon Cleaver, Chief Executive Officer Paul Williams, Chief Financial Officer Canaccord Genuity Limited (Nomad Tel: +44 (0)20 7523 8000 and Broker) Simon Bridges Richard Andrews
The information contained within this announcement is deemed to constitute inside information as stipulated under the Market Abuse Regulation (EU) No 596/2014. Upon the publication of this announcement, this inside information is now considered to be in the public domain.
About CloudCall Group Plc
CloudCall is a software and unified communications business that has developed and provides a suite of cloud-based software and communications products and services. CloudCall's products and services are aimed at enabling organisations to leverage their customer data to enable more effective communications and improve performance.
The CloudCall suite of software products allows companies to fully integrate telephony, messaging and contact centre capabilities into their existing customer relationship management (CRM) software, enabling communications to be made, recorded, logged and categorised from within the CRM system with detailed activity reporting and powerful business intelligence capable of being easily generated.
At the end of June 2020, the Company had approximately 170 staff based predominantly in Leicester and London (UK), Boston (US), Minsk (BY) and Sydney (Australia) with approximately 44,000 end-users relying on CloudCall technology to power their daily communications.
Investor Meet Company webinar
The Company will be hosting a live investor presentation relating to the interim results via the Investor Meet Company platform on 23 September 2020 at 13:00 BST.
The Company is committed to ensuring that there are appropriate communication structures for all elements of its shareholder base so that its strategy, business model and performance are clearly understood.
-- The online presentation is open to all existing and potential shareholders.
-- Questions can be submitted pre-event via your IMC dashboard or any time during the live presentation via the "Ask a Question" function. Although the Company may not be in a position to answer every question it receives, it will address the most prominent within the confines of information already disclosed to the market. Responses to the Q&A from the live presentation will be published at the earliest opportunity on the Investor Meet Company platform.
-- Investor feedback can also be submitted directly to management post-event to ensure the Company can understand the views of all elements of its shareholder base.
Investors can sign up to Investor Meet Company for free and add to meet CloudCall Group Plc via: https://www.investormeetcompany.com/cloudcall-group-plc/register-investor
Investors who have already registered and added to meet the Company, will be automatically invited.
Chief Executive's review
Introduction and overview
The first half of 2020 has been a period of significant macroeconomic uncertainty and challenge, with the effects from the outbreak of COVID-19 and the resulting lockdown having a considerable impact on businesses operations and sales. In the face of these difficult circumstances, I have been hugely impressed by the resilience of both the Group and its customers and we are now witnessing a clear month-on-month recovery, particularly in the recruitment vertical, as many market participants look for strong communication solutions that help to improve remote worker productivity.
For the early part of H1 2020, trading was as expected but in April and May, with the onset of COVID-19 in the UK and the global lockdown, new customer signups and existing customer call and SMS volumes reduced significantly as businesses adjusted to the challenging economic conditions. Our account managers, onboarding and customer service teams did a superb job dealing with thousands of calls from customers seeking help with working from home, even though they were new to homeworking themselves.
Since May, as homeworking became more established, sales numbers have begun recovering and have steadily improved - largely driven by the recruitment sector. This upturn started with smaller businesses who tend to be more agile. Having managed to organise their staff's homeworking, many looked at their technology stack and realised they had limited tools available to train, assist or monitor the productivity of their newly disbursed workforces.
Whilst there are numerous communications platforms that facilitate remote working, CloudCall's platform is unique as it logs all activities within a company's CRM. It also has 'activity dashboards' that allow managers to visualise their staff's calls in real-time, seeing who's on the phone and to whom. Managers can simply click on any of these calls to listen in, or even 'whisper' training advice to the member of staff without the customer hearing.
This upturn in interest from smaller businesses, meant the Group signed a record 112 new customers in Q2.
By early June, the upturn had accelerated, and we began receiving enquiries from more sizeable organisations, including most of the large opportunities our sales teams were already working with before the pandemic started.
This decline and rebound is reflected in the communications traffic across the platform. In late-March, we saw the volume of call minutes and SMS dropping heavily in the UK as lockdown began, followed by the US in April. In May, metrics for both territories bottomed out and in June, we saw a strong recovery within both the UK and US with the US now back to pre-COVID-19 levels.
Whilst the broader impacts from COVID-19 for the rest of the year in the UK and US remain uncertain, the pandemic will undoubtedly have impacted this year's growth for CloudCall. However, I believe that the fundamentals remain very much intact, with modest growth still anticipated in FY20 despite these headwinds. As full or part-time homeworking becomes the norm, cloud-based communications will be a given and the integration of communications with CRM systems to provide more effective staff monitoring and to improve insight, productivity and the ability to train remote staff will increase exponentially in importance. Cloudcall's offering is already well ahead of many others in the market in terms of both the capabilities and services it can offer its customers and I believe the ongoing structural shifts in the way people work further plays to the Group's strengths.
Revenue, churn, net new users and retention rates
Total revenues for the six-month period were GBP5.8 million, an increase of 11% against H1 2019, with recurring revenue increasing by 20%, to GBP5.1m, when compared to the same period last year. The higher relative increase in recurring revenue compared to total revenue was due to lower non-recurring (NRR) and pay-as-you-go telephony revenues (call minutes and SMS) as a direct consequence of COVID-19 and the related global lockdowns. Both of which started to recover towards the end of the half.
In March and April 2020, as some customers began to furlough or lay-off staff, we received cancellations for some out of contract user accounts. We also received requests for financial relief from some customers who now had excess in contract user accounts. Each request was considered on its own merits and some customers were offered a short-term reduction in monthly fees for these unused accounts.
The reduction in new customer signups and their non-recurring set-up fees, combined with the above, meant that revenues did fall in April and May. However, revenue growth quickly recovered in June and has continued to gain momentum throughout July and August.
In a similar vein, contract cancellations and the reduction in new customer signups led to a fall in overall user numbers in April and May before net user growth recovered in June and July leading to an overall increase in user numbers for the period of 1,528. Since the period end, net new user number growth has accelerated with growth in August returning to pre-COVID levels.
Historically, net retention rates, expressed in recurring revenue terms, have run at over 100%. The temporary relief given to some customers has temporarily depressed this number to 85% for the period. However, net retention rates expressed in terms of the numbers of users - which in effect strips out the effects of the temporary relief schemes - stands at 96% and is probably a clearer and more accurate reflection of the actual renewal rate.
Cash
As a result of the successful fundraise in October 2019, the Group remains in a healthy financial position, with gross cash of GBP8.3m and a further GBP1.5m available to be drawn via the Group's existing debt facility with Shawbrook Bank.
As the COVID-19 events unfolded, the Group proactively sought to reduce its operating cash-burn through a series of actions including voluntary salary reductions. The management team will continue to monitor the situation throughout the remainder of the year, with a view to prudently increasing investment as the improving market conditions persist. However, should the macro environment worsen for any reason, the Group will be ready to take further cost actions as necessary.
Key developments:
Microsoft Teams (Teams) integration
In April this year, working with several customers, we started building an integration with Microsoft Teams. This integration allows customers to search, call and SMS their CRM contacts from within Teams and, as with all CloudCall's products, log all relevant activity within the CRM. Our 'Activity Dashboards' have also been replicated in Teams so managers can assist and monitor remote staff from within the Teams interface.
The recent shift in working practices means there are now over 75 million daily Teams users. Therefore, it's not surprising that most of our large prospects are already using Teams and are, encouragingly, very interested in our integration, to the point that a number are actively engaged in advising on the development and priority of specific features and functionality.
We believe, and Microsoft have confirmed, this approach to integrating Teams with CRMs platforms is unique. They are being supportive of our plans and have been assisting our development team, including holding a 3 day 'hackathon'. Phase one of the development is now complete and was released in beta form in late August to a select number of trial customers, ahead of an anticipated commercial launch in Q4 2020.
Additional CRMs
The Group's differentiation comes from its tight integrations with CRM platforms, and leads from partner CRMs have a higher close ratio. During the period, CloudCall has continued to increase its addressable market by partnering with additional CRMs.
Most recently, new partnerships or new integrations have been announced with Vincere, Zoho CRM and Informunity, a Bitrix24 Gold Partner, which provide access to customer bases with millions of users in diverse industries. These new partnerships, together with Microsoft Dynamics CRM and Salesforce.com provide ample opportunity for the company to scale outside of the staffing and recruitment sector. The Group will continue to develop further integrations in H2 2020 which will be announced as they go live.
Australia launch
In March this year, we announced the launch of our services in Australia, together with the opening of a regional sales office in Sydney. This office will provide a launchpad for the expansion of operations into the wider APAC region.
Being able to provide our services in the region significantly strengthens the Group's global footprint and leverages ongoing investment in its platform to service enterprise customers looking for a single global integrated communications provider. The Australian operation has already started to generate revenue for the Group with our first large contract win landing in August.
Market focus
The Group has accelerated its plans to add additional verticals, but the strategy is to open up more markets rather than to pivot away from the staffing and recruitment industry. Numerous commentators have been quick to write off staffing and recruitment as a sector which has been significantly impacted by COVID-19, however, this is not what we are seeing.
Staffing and recruitment firms are well known for being 'first in and first out of a recession' but the COVID-19 pandemic is not a classic recession. There are segments of the economy that are in trouble and are being forced to reduce their workforces, but there are also segments of the economy that are thriving and excited about the opportunity to recruit some of this newly available talent. High quality recruitment companies can thrive in this scenario.
Several recruitment CRM partners are reporting a similar shaped drop-off and recovery as CloudCall has seen. We have access to call volume data, but they have all the recruitment activity data including placements and new searches. The general view is the market was hit hard in the early part of the lockdown, particularly in UK permanent recruitment, but started to recover in May. Like the broader economy, there are winners and losers, but on balance, we believe that the market is back to about 80% of pre COVID-19 levels and continues to improve week-by-week.
They are also reporting that many recruitment agencies are using this time to refresh their technology stack, further illustrating CloudCall's strong opportunity and well-placed market positioning.
Internal strengthening
Since raising funds back in October 2019, the Group has invested significantly in building its' executive management team to bring the experience and skills necessary to execute the plans and fully capitalise on the opportunities for growth into the future. Since joining, James Maloney (CRO), Abigail Wilkinson (CPO) and Paul Clark (CTO) have hit the ground running, and despite having to work remotely from the offset, they have already made significant impacts and improvements to the Group's operations.
People
I would like to take this opportunity to thank our staff and partners for their hard work, during what has undoubtedly been a very challenging few months. I continue to be impressed by how our team have adapted to home working, and the continued high satisfaction ratings for our customer services teams proves that our customers also appreciate this.
Outlook
The Board believes COVID-19 will have long lasting effects on how businesses operate, where the staff are based and what they require from their communications provider. The influx of new customer sign-ups in June, July and August clearly signposts that location flexibility, productivity monitoring and improvement tools and data capture for improved decision making will become must-haves for technology stacks to support new ways of working.
CloudCall, with its call recordings, supervisor tools and expertise in syncing communications with third-party systems has a head start in this area. We're already well placed and have plans to further capitalise on this structural market shift which we look forward to detailing later this year.
The Group has already returned to monthly recurring revenue growth, and if market conditions continue to improve, the Board fully expects the Group to return to its previous levels of growth in due course. As a result of this, and assuming a continuation of the current trends, the Group is now confident that it can expect to deliver modest revenue growth for 2020, which will continue to build in 2021. However, with the continuing uncertainty surrounding the speed of any recovery and the possibility of a second wave of the virus, the Board feels it remains prudent to withhold guidance for 2021 at this stage.
Simon Cleaver
Chief Executive Officer
CloudCall Group plc
23 September 2020
Key performance indicators
Hot Features
Premium
Key Performance Indicators (KPIs)
KPI Link to strategic goals 6 months 6 months Growth
to 30 to 30 vs H1
Jun 2020 Jun 2019
2019
------------------------------------------- ----------- ----------- -------
Growth in revenues, and particularly
recurring revenues, demonstrates
effective and targeted new
customer acquisition and greater
upsell and retention within
existing customers. Quality
and focus within service delivery
and customer support, drives
more efficient implementation,
reduces churn and better customer
satisfaction, all of which
Revenue are revenue enhancing. GBP5.81m GBP5.25m 11%
------------------------------------------- ----------- ----------- -------
High gross margins within the
Group's operating units are
indicative of focus on multiple
drivers, including:
- delivering higher value implementation
services
- an effective mix of pre-paid
vs pay-as-you-go telephony
- effective partner management
- effective discount management
- additional chargeable features
and services and
- better procurement from upstream
Gross Margin telecoms partners. 80.2% 77.6% 3%
------------------------------------------- ----------- ----------- -------
Operating losses reduce as
Loss from revenue growth exceeds the
operating operating cost increases needed
activities to sustain that growth. However,
before depreciation, periods of high investment
amortisation can lead to increasing operating
and share-based losses as costs are incurred
payment charges in pursuit of growth. (GBP1.69m) (GBP1.24m) (37%)
------------------------------------------- ----------- ----------- -------
Losses and ultimately profits
are reflective of policies
focused on revenue growth,
cost of sales efficiencies
and operating expenditure containment.
Depreciation, amortisation,
financing costs, taxation and
other one-time non-operating
Net Loss costs will also impact bottom-line
after Tax profitability. (GBP2.14m) (GBP1.55m) (38%)
------------------------------------------- ----------- ----------- -------
KPIs (continued)
KPI Link to strategic goals 6 months 6 months Growth
to 30 to 30 vs H1
Jun 2020 Jun 2019
2019
-------------------------------------------- ----------- ----------- --------
In maturing pre-profit SaaS businesses,
cash outflows from operating activities,
(sometimes referred to as cash
burn) reduce as revenues outgrow
operating costs. SaaS companies
tend to see new customer acquisitions
increase cash burn in the short-term
as most customer acquisition costs
are incurred before a new customer
is implemented. Once implemented
and billing, a customer will generate
cash monthly, usually recovering
the initial outflow in a 7-10-month
period. Focus on maximising professional
services income, delivery efficiencies
and billing and credit management
tools helps to reduce operating
cash outflows and shorten working
capital cycles. It should be noted
Net Cash that periods of investment to
Absorbed facilitate further growth will
by Operating temporarily increase cash burn
Activities in the short term. (GBP1.33m) (GBP1.24m) (7%)
-------------------------------------------- ----------- ----------- --------
Cash and The Group needs to ensure that GBP8.32m GBP0.82m GBP7.5m
Cash Equivalents it has sufficient cash reserves
to support its operations through
to break-even at which point it
becomes cash generative and self-funding.
Cash balances need to be considered
in the context of any debt that
may mature during the fiscal period.
-------------------------------------------- ----------- ----------- --------
User counts are taken at the point
an order is signed, and growth
is indicative of both strong sales
activity into larger new clients,
as well as successful customer
No of End account management driving uplifts
Users from the current customer base. 43,815 36,936 19%
-------------------------------------------- ----------- ----------- --------
Strength in new product / feature
development and successful upselling
from within the existing customer
base and to new customers will
drive growth in RRPU, however,
this will be naturally diluted
as larger customers negotiate
better pricing arrangements, and
geographic expansion into the
US will also dilute as VOIP costs
per user are typically lower in
Monthly a more mature market. RRPU in
Recurring H1 2020 was adversely impacted
Revenue by the onset of COVID-19 as some
Per User customers were offered a short-term
(RRPU) reduction in monthly fees. GBP25.98 GBP27.40 (5%)
-------------------------------------------- ----------- ----------- --------
KPIs (continued)
KPI Link to strategic goals 6 months 6 months Growth
to 30 to 30 vs H1
Jun 2020 Jun 2019
2019
-------------------------------------------- ---------- --------- -------
Net new user growth provides an
indication of sales performance
from both new business and existing
customer accounts, plus reduced
user losses through better retention
and churn management. The onset
of COVID-19 significantly impacted
the Group's ability to obtain
new users in H1 2020 with user
numbers falling in April and May.
However, since May, net new user
Avg. New number growth has quickly recovered
Users per with growth in August returning
Month to pre-COVID levels. 255 932 (73%)
-------------------------------------------- ---------- --------- -------
Increasing average users per customer
shows clearly the impact of the
strategy to increase the average
size of our customers by actively
driving the growth of the customer
base towards larger companies,
offering greater economies of
scale and reduced churn, resulting
in enhanced margins and cost efficiencies
Avg. Users as well as greater opportunities
Per Customer for expansion of revenues. 32.1 30.5 5%
-------------------------------------------- ---------- --------- -------
Key Performance Indicators - Note
The board considers the key performance indicators (KPIs) identified above as key to understanding the performance of the business and reports these KPIs externally as part of its half yearly updates. When calculating its KPIs, the Group considers the receipt of a signed order for a minimum 12-month subscription as a "sale".
Financial review
Revenue
Revenues grew by 11% from GBP5.2m to GBP5.8m in H1 2020
Recurring revenues from subscription-based services grew 20% in H1 2020 compared to the same period last year. The higher relative increase in recurring revenue compared to total revenue was due to lower non-recurring revenue (NRR) and pay-as-you-go telephony revenues (call minutes and SMS) as a direct consequence of COVID-19 and the related global lockdowns. These revenue streams started to recover towards the end of the half with this recovery continuing into July and August. During the period US operations continued to grow strongly generating 42% of the Group's global recurring revenue.
Overall, recurring revenue per user ("RRPU") has reduced by 5% to GBP25.98 compared to the prior period. RRPU has been adversely impacted by the onset of COVID-19 as some customers were offered a short-term reduction in monthly fees. Prior to the onset of COVID-19, RRPU was averaging over GBP28 per month and thus is expected to rebound strongly as customer support is curtailed.
Over the full six-month period, monthly net user growth averaged 245, taking the total number of users to 43,815 (an increase of 19% against H1 2019). The onset of COVID-19 significantly impacted the Group's ability to obtain new users in H1 2020, however, since May, sales numbers have recovered with record new customer sign-ups in Q2. This recovery has been driven predominantly by smaller businesses, however, the group is now receiving enquiries from more sizeable organisations, including most of the large opportunities our sales teams were already working with before the pandemic started.
Gross margin
Gross margin increased from 77.6% for the corresponding period in 2019 to 80.2% in H1 2020
Gross margin increased in H1 2020 mainly due to the higher relative increase in recurring revenue compared to non-recurring revenue streams. Non-recurring revenue from hardware reselling continues to be highly competitive and thus attracts lower margins.
Operating costs (excluding depreciation, amortisation and share-based payments)
Operating costs grew from GBP5.3m in H1 2019 to GBP6.4m in H1 2020
Growth in operating costs of 20% compared to the same period last year is to be viewed in the context of increased investment in sales, marketing, product development and a bolstering of the executive management team. Whilst cost cutting measures were implemented in April as a direct result of COVID-19, the Group entered 2020 with a higher cost base and further planned investment took place in Q1 to support future growth. From the successful fundraise in late 2019, it was clearly signalled that fresh investment would lead to greater operating expenditure and hence widen losses in the short-term as this investment takes time to flow through to increased revenue.
Operating costs for the period can be further analysed as follows:
Six months ended Six months ended
30 June 2020 (GBP'000) 30 June 2019 (GBP'000)
Sales & marketing
expenses 1,754 1,509
------------------------ ------------------------
Administrative expenses 3,641 3,135
------------------------ ------------------------
Research & development
expenses* 957 668
------------------------ ------------------------
Total 6,352 5,312
------------------------ ------------------------
Whilst operating costs have increased during the period, it should be noted that planned spend has been offset by the receipt of COVID related government support within both the UK and US. The Group utilised the UK government furlough scheme with 11 employees furloughed in March and $431k of grant funding was received from the US treasury via the Paycheck Protection Program in May. This support funding has been offset against salary costs during the period. All furloughed employees have now returned to work.
*Research and development expenditure is shown in the financial statements net of the amount qualifying for re-classification to the balance sheet under IAS 38 (Capitalisation of Software Development Costs). In H1 2020 this amounted to GBP750k (H1 2019: GBP700k).
Losses from operating activities before depreciation, amortisation and share-based payments were (GBP1.69m), up 37% from (GBP1.24m) in H1 2019.
Research and development costs
Development costs capitalised in H1 2020 GBP0.75m (H1 2019: GBP0.7m)
The Group is committed to developing relevant new products, services and features to ensure that current and future customers can benefit from an exceptional value-adding experience. To that end, the Group continues to invest in product development and continued to adopt the accounting treatment set out in IAS 38 (Intangible Assets) for the ongoing capitalisation of research and development costs through H1 2020. Further to the adoption of IAS 38, the Group confirms that, as a result of new products coming into service since the adoption of the policy, IAS 38 related amortisation charged in H1 2020 was GBP240k (H1 2019: GBP95k).
Debt and financing expenses
The Group had outstanding debt as at 30 June 2020 of GBP3m (H1 2019: GBP1.6m) and a net financing expense of GBP114k (H1 2019: GBP112k).
The Group's credit facility with Shawbrook Bank was opened on 9 September 2019 with GBP1m of debt currently drawn down and a further GBP1.5m available. Interest is charged at 9% plus the higher of either LIBOR or 0.5% per annum.
Other borrowings constitute the Group's lease liabilities accounted for in accordance with IFRS 16. Lease additions during the period resulted in the recognition of a lease liability of GBP775k and a right of use asset of GBP835k.
Cash and working capital
The Group had GBP8.3m cash at the end of the period (H1 2019: GBP0.8m).
The Group's balance sheet includes an R&D tax credit receivable of GBP0.45m (H1 2019: GBP0.92m) with GBP0.81m received from HMRC during the period (H1 2019: GBPnil).
Share capital
Total issued share capital at the period-end comprised 38,768,429 ordinary shares of 20 pence each.
During the half year period, the Company received new capital amounting to GBP10k in relation to exercised share options, resulting in the issue of 12,590 ordinary shares.
Earnings per share and dividends
Loss per share for the half year period was 5.5 pence (H1 2019: 5.9 pence).
Going concern
Whilst the current trading environment is difficult to forecast given the continuing impact of COVID-19 and the uncertainty surrounding future lockdowns or restrictions, the Directors confirm that, based on current trading performance and projections, they have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Please see Note 2 on page 20 for further details.
By order of the board
Simon Cleaver Paul Williams
Chief Executive Officer Chief Financial Officer
Consolidated Statement of Comprehensive Income
For the 6 months ended 30 June 2020
Unaudited Unaudited Audited
Six months Six months Year ended
ended 30 ended 30 31 December
June 2020 June 2019 2019
Notes GBP000 GBP000 GBP000
Revenue 5,807 5,245 11,396
Cost of sales (1,149) (1,173) (2,406)
--------------- -------------- --------------------
Gross profit 4,658 4,072 8,990
Operating costs (6,352) (5,312) (11,146)
--------------- -------------- --------------------
Loss from operating activities
before depreciation, amortisation
and share-based payment
charges (1,694) (1,240) (2,156)
Depreciation and amortisation (671) (366) (930)
Share-based payment charges (161) (116) (171)
Exceptional items - - (145)
--------------- -------------- --------------------
Operating loss (2,526) (1,722) (3,402)
Financing expense (114) (112) (274)
--------------- -------------- --------------------
Loss before tax (2,640) (1,834) (3,676)
Taxation 3 497 280 731
--------------- -------------- --------------------
Loss for the year attributable
to owners of the parent (2,143) (1,554) (2,945)
Other comprehensive income
Exchange differences on
translation of foreign
operations (65) (5) (65)
Other comprehensive income (65) (5) (65)
Total comprehensive income
for the year attributable
to owners of the parent (2,208) (1,559) (2,880)
--------------- -------------- --------------------
Loss per share 5 Pence Pence Pence
Basic and fully diluted
loss per share (5.5) (5.9) (10.3)
------------------------------------ ------ --------------- -------------- --------------------
Consolidated Statement of Financial Position
At 30 June 2020
Unaudited Unaudited Audited
Six months Six months Year ended
ended 30 ended 31 December
June 2020 30 June 2019
2019
Notes GBP000 GBP000 GBP000
Non-current assets
Property, plant and equipment 2,776 1,959 1,854
Goodwill 4 339 339 339
Other intangible assets 4 3,502 2,502 2,992
----------- ----------- -------------
6,617 4,800 5,185
Current assets
Inventories - 5 -
Trade and other receivables 2,847 1,361 2,760
Research and development
tax
credit receivable 450 921 760
Cash and cash equivalents 8,319 823 11,101
----------- ----------- -------------
11,616 3,110 14,621
Total assets 18,233 7,910 19,806
----------- ----------- -------------
Current liabilities
Borrowings (642) (335) (517)
Trade and other payables (1,980) (1,119) (2,162)
----------- ----------- -------------
(2,622) (1,454) (2,679)
Non-current liabilities
Borrowings (2,383) (1,225) (1,862)
Total liabilities (5,005) (2,679) (4,541)
----------- ----------- -------------
Net assets 13,228 5,231 15,265
----------- ----------- -------------
Equity attributable to
shareholders
Share capital 7,754 5,326 7,751
Share premium 77,092 68,174 77,085
Translation reserve (27) (32) 38
Warrant reserve 29 29 29
Retained earnings (71,620) (68,266) (69,638)
Total equity attributable
to shareholders 13,228 5,231 15,265
----------- ----------- -------------
Consolidated Statement of Changes in Equity
For the six months ended 30 June 2020
Share Share Translation Warrant Retained Total equity
capital premium reserve reserve earnings attributable
account to shareholders
GBP000 GBP000 GBP000 GBP000 GBP000 GBP000
Balance at 1 January 2019 4,836 66,384 (27) 29 (66,828) 4,394
Loss for the period - - - - (1,554) (1,554)
Other comprehensive
income:
Exchange differences on
translation
of foreign operations - - (5) - - (5)
--------- --------- ------------- --------- ---------- -----------------
Total comprehensive income
for the
period - - (5) - (1,554) (1,559)
Transactions with owners
recognised
in equity:
Equity settled
share-based payments - - - - 116 116
Issue of equity shares 490 1,942 - - - 2,432
Issue costs of equity
shares - (152) - - - (152)
Total transactions with
owners recognised
in equity 490 1,790 - - 116 2,396
Balance at 30 June 2019 5,326 68,174 (32) 29 (68,266) 5,231
--------- --------- ------------- --------- ---------- -----------------
Share Share Translation Warrant Retained Total equity
capital premium reserve reserve earnings attributable
account to shareholders
GBP000 GBP000 GBP000 GBP000 GBP000 GBP000
Balance at 1 July 2019 5,326 68,174 (32) 29 (68,266) 5,231
Loss for the period - - - - (1,427) (1,427)
Other comprehensive
income:
Exchange differences on
translation
of foreign operations - - 70 - - 70
--------- --------- ------------ --------- ---------- -----------------
Total comprehensive income
for the
period - - 70 - (1,427) (1,357)
Transactions with owners
recognised
in equity:
Equity settled
share-based payments - - - - 55 55
Issue of equity shares 2,425 9,693 - - - 12,118
Issue costs of equity
shares - (782) - - - (782)
--------- --------- ------------ --------- ---------- -----------------
Total transactions with
owners recognised
in equity 2,425 8,911 - - 55 11,391
Balance at 31 December 2019 7,751 77,085 38 29 (69,638) 15,265
--------- --------- ------------ --------- ---------- -----------------
Share Share Translation Warrant Retained Total equity
capital premium reserve reserve earnings attributable
account to shareholders
GBP000 GBP000 GBP000 GBP000 GBP000 GBP000
Balance at 1 January 2020 7,751 77,085 38 29 (69,638) 15,265
Loss for the period - - - - (2,143) (2,143)
Other comprehensive
income:
Exchange differences on
translation
of foreign operations - - (65) - - (65)
--------- --------- ------------ --------- ---------- -----------------
Total comprehensive income
for the
period - - (65) - (2,143) (2,208)
Transactions with owners
recognised
in equity:
Equity settled
share-based payments - - - - 161 161
Issue of equity shares 3 7 - - - 10
Issue costs of equity
shares - - - - - -
Total transactions with
owners recognised
in equity 3 7 - - 161 171
Balance at 30 June 2020 7,754 77,092 (27) 29 (71,620) 13,228
--------- --------- ------------ --------- ---------- -----------------
Consolidated Cash Flow Statement
For the 6 months ended 30 June 2020
Unaudited Unaudited Audited
Six months Six months Year ended
ended 30 ended 30 31 December
June 2020 June 2019 2019
GBP000 GBP000 GBP000
Cash flows from operating
activities
Loss after tax for the period (2,143) (1,554) (2,945)
Adjustments for:
Depreciation and amortisation 671 366 930
Unrealised currency translation
(gains)/losses (191) (5) 92
Financial expenses 114 112 274
Equity settled share-based
payment expenses 161 116 171
Taxation (497) (280) (731)
Operating loss before changes
in working capital and provisions (1,885) (1,245) (2,209)
Decrease/(increase) in trade
and other receivables 41 496 (903)
Increase in inventory - (5) -
Increase/(decrease) in trade
and other payables (289) (482) 591
Cash absorbed by operations (2,133) (1,236) (2,521)
Tax received 807 - 611
Net cash absorbed by operating
activities (1,326) (1,236) (1,910)
Cash flows from investing
activities
Acquisition of property,
plant and equipment (474) (203) (449)
Development expenditure capitalised (750) (700) (1,433)
Net cash absorbed by investing
activities (1,224) (903) (1,882)
Cash flows from financing
activities
Repayment of lease liability (266) (198) (439)
Net interest paid (36) (47) (150)
Net proceeds from the issue
of share capital 10 2,280 13,616
Proceeds from new loans 109 - 1,500
Repayment of loans (80) - (527)
Net cash (absorbed by)/from
financing activities (263) 2,035 14,000
Net (decrease)/increase in
cash and cash equivalents (2,813) (104) 10,208
Cash and cash equivalents
at start of period 11,101 927 927
Effect of exchange rate fluctuations
on cash held 31 - (34)
Cash and cash equivalents
at end of period 8,319 823 11,101
----------- ----------- -------------
Consolidated Movement in Net Cash/(Debt)
For the 6 months ended 30 June 2020
Lease Exchange and
Interest on lease liabilities other non-cash At 30 June
At 1 January 2019 Cash flow liabilities taken out movements 2019
Group GBP'000 GBP'000 GBP'000 GBP'000 GBP'000 GBP'000
----------------- ----------------- --------- ----------------- ----------------- ---------------- ----------
Cash and cash
equivalents 927 (104) - - - 823
Bank loans - - - - - -
Lease liabilities (1,597) 198 (65) (124) 28 (1,560)
------------------ ----------------- --------- ----------------- ----------------- ---------------- ----------
Net (debt)/cash at
end of period (670) 94 (65) (124) 28 (737)
------------------ ----------------- --------- ----------------- ----------------- ---------------- ----------
Lease Exchange and
At 30 June Interest on lease liabilities other non-cash At 31 December
2019 Cash flow liabilities taken out movements 2019
Group GBP'000 GBP'000 GBP'000 GBP'000 GBP'000 GBP'000
----------------- ---------- --------- ----------------- ----------------- ---------------- -----------------
Cash and cash
equivalents 823 10,312 - - (34) 11,101
Bank loans - (973) - - - (973)
Lease liabilities (1,560) 241 (59) - (28) (1,406)
------------------ ---------- --------- ----------------- ----------------- ---------------- -----------------
Net cash/(debt) at
end of period (737) 9,580 (59) - (62) 8,722
------------------ ---------- --------- ----------------- ----------------- ---------------- -----------------
Lease Exchange and
Interest on lease liabilities other non-cash At 30 June
At 1 January 2020 Cash flow liabilities taken out movements 2020
Group GBP'000 GBP'000 GBP'000 GBP'000 GBP'000 GBP'000
----------------- ----------------- --------- ----------------- ----------------- ---------------- ----------
Cash and cash
equivalents 11,101 (2,813) - - 31 8,319
Bank loans (973) (30) - - - (1,003)
Lease liabilities (1,406) (509) (78) - (29) (2,022)
------------------ ----------------- --------- ----------------- ----------------- ---------------- ----------
Net cash/(debt) at
end of period 8,722 (3,352) (78) - 2 5,294
------------------ ----------------- --------- ----------------- ----------------- ---------------- ----------
Notes to the Financial Statement
1. Accounting policies and basis for preparation
The condensed consolidated interim financial information for the six months ended 30 June 2020 has been prepared in accordance with the presentation, recognition and measurement requirements of applicable International Financial Reporting Standards adopted by the European Union ('IFRS') except that the Group has not applied IAS 34, Interim Financial Reporting, which is not mandatory for UK Groups listed on AIM.
The financial information does not include all of the information required for full annual financial statements and should be read in conjunction with the financial statements of the Group for the year ended 31 December 2019 which are prepared in accordance with International Financial Reporting Standards and International Reporting Interpretations Committee pronouncements as adopted by the European Union.
The accounting policies applied in the condensed consolidated interim financial information for the six months ended 30 June 2020 are the same as those applied in the Group's consolidated financial statements as at and for the year ended 31 December 2019.
The Group's 2019 annual report provides full details of significant judgements and estimates used in the application of the Group's accounting policies. There have been no significant changes to these judgements and estimates during the period.
The financial information included in this document is unaudited and does not comprise statutory accounts within the meaning of section 434 of the Companies Act 2006. The comparative figures for the financial year ended 31 December 2019 are the Group's statutory accounts for that financial year. Those accounts have been reported on by the company's auditor and delivered to the registrar of companies. The report of the auditor was (i) unqualified, (ii) did not include a reference to matters to which the auditor drew attention by way of emphasis without qualifying their report, and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.
2. Going concern
The Group made a loss of GBP2,143k in the six months ended 30 June 2020 and, as at 30 June 2020, had cash reserves of GBP8,319k.
The effects of the coronavirus pandemic are being felt on a global scale with governments facing unprecedented challenges and taking the necessary counter measures to combat the spread of infection.
When the scale of the pandemic became clear, the Group implemented a number of cost cutting measures. Cost reductions were focused on both staff and non-staff costs with the Group making use of the UK government's furlough scheme and the US government's Payment Protection Program. These actions have extended the life of existing cash resources whilst still allowing the Group to maintain those investments that will enable it to resume its' strategic growth plans. The management team will continue to monitor the situation with a view to prudently increasing investment as the improving market conditions persist. However, should the macro environment worsen for any reason, the Group will be ready to take further cost actions.
The Directors have prepared detailed cashflow projections covering the period up to December 2022. Such forward looking projections are inevitably subjective and sensitive to changes in the underlying assumptions and the Directors have sensitised these projections accordingly, in particular to factor in a delay in the growth of revenue. These projections indicate that, based on the assumptions underlying the projections, sufficient resources will be available to settle liabilities as they fall due for a period of at least 12 months from the date of releasing this interim financial information.
Whilst acknowledging the uncertain economic environment caused by the ongoing COVID-19 pandemic, the Directors remain confident in their assertion that the current trajectory of the Group's recurring revenue streams, the nature of the product portfolio being conducive to home based working and the strong cash position of GBP8.3m are key factors in demonstrating that the Group has the necessary means to execute its strategy and meet its financial commitments. In addition, the Group will utilise the remaining GBP1.5m credit facility with Shawbrook Bank to bolster cash reserves in the short to medium-term.
For these reasons, the Directors have adopted the going concern basis in preparing the annual financial statements.
3. Taxation
Recognised in the Consolidated Statement of Comprehensive Income
Unaudited Unaudited Audited
Six months Six months Year ended
ended ended 31 December
30 June 30 June 2019
2020 2019 GBP000
GBP000 GBP000
Current income tax
Overseas income tax charge
for the current year (4) - (10)
Current year research and development
tax credit 450 299 760
Adjustments in respect of prior
periods 51 (19) (19)
----------- ----------- ------------
497 280 731
Total tax credit recognised
in the current period 497 280 731
----------- ----------- ------------
4. Intangible assets
Goodwill Patents Acquired Software Total
& trademarks IPR development
costs
GBP'000 GBP'000 GBP'000 GBP'000 GBP'000
Cost
Balance at 1 January
2019 339 12 1,448 2,208 4,007
Internally developed - - - 700 700
--------- -------------- --------- ------------- --------
Balance at 30
June 2019 339 12 1,448 2,908 4,707
Internally developed - - - 733 733
--------- -------------- --------- ------------- --------
Balance at 31
December 2019 339 12 1,448 3,641 5,440
Internally developed - - - 750 750
Balance at 30
June 2020 339 12 1,448 4,391 6,190
--------- -------------- --------- ------------- --------
Amortisation
Balance at 1 January
2019 - (12) (1,448) (311) (1,771)
Amortisation for
the period - - - (95) (95)
--------- -------------- --------- ------------- --------
Balance at 30
June 2019 - (12) (1,448) (406) (1,866)
Amortisation for
the period - - - (243) (243)
--------- -------------- --------- ------------- --------
Balance at 31
December 2019 - (12) (1,448) (649) (2,109)
Amortisation for
the period - - - (240) (240)
Balance at 30
June 2020 - (12) (1,448) (889) (2,349)
--------- -------------- --------- ------------- --------
Net Book Value
At 30 June 2019 339 - - 2,502 2,841
--------- -------------- --------- ------------- --------
At 31 December
2019 339 - - 2,992 3,331
--------- -------------- --------- ------------- --------
At 30 June 2020 339 - - 3,502 3,841
--------- -------------- --------- ------------- --------
5. Loss per share
Unaudited Unaudited Audited
Six months Six months Year ended
ended ended 31 December
30 June 30 June 2019
2020 2019
000's 000's 000's
Issued ordinary shares at start
of period 38,756 24,181 24,181
Shares issued for cash 12 1,951 4,451
Weighted average number of
ordinary shares 38,768 26,132 28,632
----------- ----------- ------------
GBP000 GBP000 GBP000
Loss attributable to ordinary
shareholders (GBP000) (2,143) (1,554) (2,945)
Pence Pence Pence
Loss per share
Basic and fully diluted loss
per share (5.5) (5.9) (10.3)
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