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100% of Clients Surveyed Rate CTG HealthCare Solutions as
'Best/One of Best'
As reported in KLAS Enterprises First Professional Services Report
CINCINNATI, Nov. 30 /PRNewswire/ -- CTG HealthCare Solutions, Inc. (CTGHS), a
leading information technology consulting firm focused exclusively on the
healthcare industry, has been rated one of the top two implementers in the area
of acute care clinical information technology systems in KLAS Enterprises
Professional Services Study*. 100% of CTGHS clients surveyed in the report
rated the company as their "Best/One of the Best" consulting experiences.
KLAS' first professional services study of acute care clinical and financial
implementations, released in October, 2004, reported performance data collected
from over 150 healthcare participants. The Professional Services report
analyzed sixteen firms providing professional implementation services,
including Capgemini, Cerner, Eclipsys, First Consulting, and Healthlink. The
study also found that CTGHS has implemented acute care clinical systems for a
wider range of industry software products than any other professional services
firm participating in the study.
"CTGHS has been privileged to collaborate with many great clients over the last
15 years, which in turn has enabled us to hone our implementation methodology
across all vendor products. We believe our success is grounded in the
integration of strong project management, clinical/business process redesign,
and product/technical expertise. We're delighted that KLAS has begun to
evaluate professional services firms; it gives us all valuable feedback for
enhancing our services to the industry," said Clair Detraz, Vice President for
Strategic Planning and Marketing.
The survey, which included both a comprehensive questionnaire and in-depth
interviews with respondents, further reflected high customer satisfaction in
CTGHS' highest ratings, earned in response to the questions, "Would you buy
services again?" and "Would you recommend to a friend/peer?"
CTGHS also received high marks for its well-trained and professional staff,
outscoring its competitors in the 'proactive staff" category and achieving top
scores in the categories of 'lived up to expectations,' and 'impact on
[client's] personal job performance.' According to the survey, healthcare
provider organizations most often reported selecting CTGHS to implement IT
systems based on its reputation for clinical expertise.
"We're honored and pleased to have received such high marks from our clients,"
commented Tom Niehaus, President, CTGHS. "We feel that our high ratings on the
KLAS survey validate our consistent focus on specialized software
implementation, close customer collaboration, and knowledge transfer from our
experts to client staff."
ABOUT CTGHS
CTGHS helps healthcare institutions and related organizations maximize the
potential of their information systems to achieve their financial and clinical
objectives. Its consulting, clinical, financial, advanced technology, and IT
management solutions resolve high-priority IT issues and provide significant
return on investment for clients. CTGHS is recognized for its ability to
mobilize healthcare and IT expertise, to use proven methodologies, and to draw
upon its corporate knowledge base in a client-responsive and cost-effective
manner. CTGHS is part of CTG, an international IT consulting and professional
services company.
More information is available on the web at http://www.ctg.com/healthcare.
*(C)2004 KLAS Enterprises, LLC. All rights reserved.
http://www.healthcomputing.com/
CONTACT:
N. Clair Detraz
Vice President, Strategic Planning and Marketing
CTG HealthCare Solutions
888-564-0910, extension 1781
DATASOURCE: CTG HealthCare Solutions, Inc.
CONTACT: N. Clair Detraz, Vice President, Strategic Planning and
Marketing, CTG HealthCare Solutions, +1-888-564-0910, extension 1781,
Web site: http://www.ctg.com/
http://www.ctg.com/healthcare
Company News On-Call: http://www.prnewswire.com/comp/198025.html