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Share Name | Share Symbol | Market | Type | Share ISIN | Share Description |
---|---|---|---|---|---|
Burberry Group Plc | LSE:BRBY | London | Ordinary Share | GB0031743007 | ORD 0.05P |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
7.50 | 0.66% | 1,152.00 | 1,157.50 | 1,158.00 | 1,174.00 | 1,143.00 | 1,156.50 | 1,240,060 | 16:35:25 |
Industry Sector | Turnover | Profit | EPS - Basic | PE Ratio | Market Cap |
---|---|---|---|---|---|
Misc Apparel,accesory Stores | 3.09B | 490M | 1.3394 | 8.64 | 4.23B |
TIDMBRBY
RNS Number : 4825Q
Burberry Group PLC
06 June 2018
6 June 2018
Annual Financial Report
Pursuant to Listing Rule 9.6.1, Burberry Group plc (the "Group") has submitted the following documents to the National Storage Mechanism and they will shortly be available for inspection at www.morningstar.co.uk/uk/NSM:
1. Annual Report and Accounts for the year ended 31 March 2018;
2. Notice of 2018 Annual General Meeting; and
3. Form of Proxy for the 2018 Annual General meeting.
The Annual Report and Notice of 2018 Annual General Meeting are also available on the Burberry Group plc website at www.burberryplc.com. The Annual Report will be delivered to the Registrar of Companies in due course.
The Annual General Meeting ("AGM") will take place on Thursday, 12 July 2018 at Conrad London St. James, 22-28 Broadway, London, SW1H 0BH. The total of the votes cast by shareholders for or against or withheld on each resolution to be put to the meeting will be published on www.burberryplc.com as soon as possible after the meeting.
In compliance with The Disclosure Guidance and Transparency Rules (DTR) 6.3.5, the information in the Appendix below is extracted from Burberry Group plc's Annual Report and Accounts for the financial year ended 31 March 2018 (the "2017/18 Annual Report and Accounts") and should be read in conjunction with Burberry Group plc's Preliminary Announcement issued on 16 May 2018, both of which can be viewed at www.burberryplc.com. Together these constitute the material required by DTR 6.3.5 to be communicated to the media in unedited full text through a Regulatory Information Service. This material is not a substitute for reading the 2017/18 Annual Report and Accounts in full and page numbers and cross-references in the extracted information below refer to page numbers and cross-references in the 2017/18 Annual Report and Accounts.
Enquiries
Investors and analysts 020 3367 3234 Charlotte VP, Investor charlotte.cowley@burberry.com Cowley Relations Media 020 3367 3764 Andrew Roberts VP, Corporate andrew.roberts@burberry.com Relations
APPIX: ADDITIONAL INFORMATION REQUIRED BY DTR 6.3.5
AUDIT REPORTS
The Preliminary Announcement includes a condensed set of financial statements. Audited financial statements for the financial year ended 31 March 2018 are contained in the 2017/18 Annual Report and Accounts. The Independent Auditors' Report on the Group financial statements and the parent company financial statements is set out in full on pages 129 to 136 of the 2017/18 Annual Report and Accounts. The audit report is unqualified and does not contain any statements under section 498(2) or section 498(3) of the Companies Act 2006.
STATEMENT OF DIRECTORS' RESPONSIBILITIES
The following information is extracted from page 128 of the 2017/18 Annual Report and Accounts.
The directors consider that the Annual Report, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group and the Company's position and performance, business model and strategy.
Each of the directors, whose names and functions are listed on pages 72 to 73 confirm that, to the best of their knowledge:
- the Company financial statements, which have been prepared in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 'Reduced Disclosure Framework', and applicable law), give a true and fair view of the assets, liabilities, financial position and profit of the Company;
- the Group financial statements, which have been prepared in accordance with IFRSs as adopted by the European Union, give a true and fair view of the assets, liabilities, financial position and profit of the Group; and
- the Strategic Report includes a fair review of the development and performance of the business and the position of the Group and the Company, together with a description of the principal risks and uncertainties that it faces.
PRINCIPAL RISKS
The following information is extracted from pages 54 to 65 of the 2017/18 Annual Report and Accounts.
OUR APPROACH TO RISK
Our strategy takes into account risks, as well as opportunities, which need to be actively managed. Effective risk management is essential to executing our strategies, achieving sustainable shareholder value, protecting the brand and ensuring good governance.
The Board is ultimately responsible for determining the nature and extent of the principal risks it is willing to take in achieving our strategic objectives (the Board's risk appetite), and challenging management's implementation of effective systems of risk identification, assessment and mitigation.
The Audit Committee has been delegated the responsibility for reviewing the effectiveness of the Group's internal controls and risk management arrangements. Ongoing review of these controls is provided through internal governance processes and the work of the Group functions is overseen by executive management, particularly the work of our Group Risk and Assurance Team and the Management Risk Committee.
Our risk management process is an integral part of our business, which is coordinated by our Group Risk and Assurance Team, reporting to our Chief Operating and Financial Officer. Risk management activities include identifying risks, undertaking risk assessments and determining mitigating actions. These activities are reviewed by Internal Audit and other control functions, which provide assurance to our Management Risk Committee, and ultimately to our Board of Directors and Board Committees, as shown in the diagram below.
Board of Directors and Board Committees ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsible for Monitors risks Audit Committee regular oversight through Board reviews effectiveness of risk management, processes (Strategy of risk management for annual strategic Review, Audit process with support risk review and Committee), management from Internal setting the Group's reports and deep Audit risk appetite dives of selected risk areas ------------------------------------------------------------ ------------------------------------------------------- ------------------------------------------------------------ Management Risk Committee (Chaired by Chief Operating & Financial Officer) ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Reviews external Meets at least Identifies changes and internal three times per to significant environment for year and reports risks and the emerging risks key findings effectiveness Performs deep to the Audit and adequacy of dive reviews Committee mitigating actions of principal Cross-functional to achieve agreed risks attendees, encompassing risk tolerance Reviews risk senior management levels register updates from IT, Finance, from risk owners Legal, HR, Supply Chain and Retail ------------------------------------------------------------ ------------------------------------------------------- ------------------------------------------------------------ Group Risk & Functions and Internal Audit Assurance Team Business Risk and Compliance owners Functions ------------------------------------------------------------ ------------------------------------------------------- ------------------------------------------------------------
* Establishes risk management framework * Carry out day-to-day risk management activities * Review risk management process periodically * Facilitates updates to risk registers * Identify and assess risk and implement action to * Functions provide independent assurance to management mitigate risk within their area and Board on risk status (Health & Safety, Legal, Brand Protection, Quality, Asset and Profit * Provides resources and training to support process Protection, Responsibility) * Assign owners to risks to update risk registers * Prepares Board and Management Risk Committee updates ------------------------------------------------------------ ------------------------------------------------------- ------------------------------------------------------------
Risk Appetite
This year, we have strengthened our definition of risk appetite and integrated this into our wider risk management framework to support better decision making. This exercise was reviewed and validated by the Board and, going forward, will be performed on an annual basis.
We will pursue growth and are prepared to accept a certain level of risk to firmly establish our position in luxury fashion and inspire our customers with our unique British attitude. We operate in a competitive, dynamic sector with long--term growth potential. Within categories of risk our tolerance for risk may vary.
Complying with applicable laws and doing the right thing is part of our culture and underpins our strategic ambition. In exploring risks and opportunities, we prioritise the interests and safety of our customers and employees and we seek to protect the long-term value and reputation of the brand, maximising commercial benefits to support responsible and sustained growth, and in doing so minimise risk.
OUR PRINCIPAL RISKS
Our risk management process has identified a broad range of risks and uncertainties, which we believe could adversely impact the profitability or prospects of the Group. Our principal risks are defined as those that we regard as the most relevant to our business. These are the risks that we see as most material to our performance and could threaten our business model or the future long-term performance, solvency or liquidity of Burberry.
Our risk management framework is structured along the following categories of risk: Strategic and Financial, Operational, Compliance and External. Each principal risk is linked to one of these categories and may impact one or more of our strategic pillars.
We have updated the descriptions and mitigating actions of several of our principal risks to reflect the new strategic priorities that have been announced. We have also reviewed whether the level of risk associated with each of the principal risks is increasing or decreasing compared to last year and noted new risks which do not have a comparison.
STRATEGIC AND FINANCIAL RISKS
EXECUTION OF STRATEGIC PLAN
Focused execution of the strategy through our six Strategic Pillars: Product, Communication, Distribution, Digital, Operational Excellence and Inspired People is key to sustainable shareholder value. Success depends on the value and relevance of our brand to global luxury consumers around the world and our ability to innovate. Failure to execute these strategies successfully could result in under--delivery of the expected growth, productivity and efficiency targets. This could have a significant impact on the value of the business and market confidence that we can deliver the strategy. We operate in the global luxury market, where competition is intensifying. Today's luxury customers demand creativity, curation, excitement, innovation and personalisation at every turn. Our ability to make the right strategic investment decisions in response to these changes is vital to our success. Change from FY 2016/17: During the year we have focused on building the team to develop and deliver our strategy and detailed plans. -------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ---------------------------------- -------------------------------------------------------------- All strategic pillars. ---------------------------------- -------------------------------------------------------------- Risk tolerance ---------------------------------- We will pursue growth and accept a certain level of risk to ignite brand heat and firmly establish our position in luxury fashion. We approve capital investment in strategic projects and accept moderate to high earnings volatility in pursuit of innovation and profitable growth, balancing a reasonable return on capital with a reasonable level of commercial risk within the approved capital allocation framework. ---------------------------------- Examples of risks ---------------------------------- Firmly positioning the brand * Throughout the year we have focused on building the in luxury is dependent on capabilities to develop and deliver our strategy. The creating new and innovative Executive Team is accountable for the conduct of luxury products that excite these programmes and delivery of outcomes in our global customers. If accordance with our Board-approved plan. we are unable to innovate effectively and introduce these new products to the * A Transformation Management Office coordinates market with speed, our sales delivery of the programme, monitoring risks of each or margins could be adversely of the major programmes and tracking progress and affected. benefits. Our development and deployment of content through communication channels does not create * During FY 2017/18 we introduced a new assortment of sufficient brand heat globally. products and full looks to inspire the new fashion We do not achieve the required consumer, launched our new line of leather goods and organisational alignment appointed a new Chief Creative Officer. and enhance our capabilities and culture to compete and grow effectively at the pace * We have increased our focus on digital and social required to deliver the targets. channels. We started our content revolution in 2017 Failure to sufficiently transform and re-launched our website, burberry.com, in early operational processes undermines 2018. our ability to deliver the required cost savings and margin improvements. * Our Inspired People initiative includes targeted Failure to deliver the technology programmes to inform and engage employees about the innovation required to empower strategy, develop leadership capabilities and drive changes in the Group's business the right behaviours. model and to deliver the anticipated benefits from key investment strategies * Our Operational Excellence programme is in progress in Digital, Retail and Group as demonstrated by the successful opening of Burberry operations. Business Services in Leeds. * There is a clear IT strategy prepared by the Chief Information Officer and IT Leadership Team comprised of a portfolio of IT projects linked to the Company's strategic objectives. ---------------------------------- --------------------------------------------------------------
FOREIGN EXCHANGE
Volatility in foreign exchange rates could have a significant impact on the Group's reported results. Burberry is exposed to uncertainty through foreign exchange movements. Change from FY 2016/17: No change ----------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ----------------------------- -------------------------------------------------------------- Volatility in foreign exchange rates may impact our overall financial performance. ----------------------------- -------------------------------------------------------------- Risk TOLERANCE ----------------------------- The Group does not currently seek to manage structural foreign exchange risk relating to intercompany transactions with its overseas retail operations. ----------------------------- Examples of risks ----------------------------- The Group operates on a global basis and earns revenues, incurs costs and makes investments in a number of currencies. The * The Group seeks to hedge anticipated foreign currency Group's financial transactional cash flows using financial instruments. results are reported These are mainly in the Group's centralised supply in Sterling. Most chain and wholesale business. The Group does not reported revenues hedge intra-group foreign currency transactions at are earned in non-Sterling present. currencies, with a significant proportion of costs in Sterling. * The Group monitors the desirability of hedging the
Therefore, changes net assets of non-Sterling subsidiaries when in exchange rates translated into Sterling for reporting purposes; we which are driven by have only entered into modest transactions for this several factors, such purpose in the current and previous year. as global economic trends, Brexit or other developments, * The Group monitors the overall impact of unhedged can impact the Group's exchange movements and provides guidance to revenues, margins, shareholders of the effect of exchange rate movements profits and cash flows. on a quarterly basis. ----------------------------- --------------------------------------------------------------
OPERATIONAL RISKS
LOSS OF DATA OR CYBER ATTACK
A cyber attack results in a system outage, impacting core operations and/or results in a major data loss leading to reputational damage and financial loss. The Group's technology environment is critical to success. A robust control environment helps decrease the risks to core business operations and/or major data loss. Change from FY 2016/17: No change ------------------------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ----------------------------------------------- ---------------------------------------------------------------- Having a resilient technology landscape is integral to delivering our Operational Excellence and Digital strategic pillars. ----------------------------------------------- -------------------------------------------------------------- Risk TOLERANCE ----------------------------------------------- Protecting the brand and its reputation globally is at the heart of everything we do. We have a low tolerance and take a risk averse approach, adopting a strategy to avoid or mitigate any reputational/brand risk. ----------------------------------------------- Examples of risks ----------------------------------------------- Denial of service * Established a cross--functional Cyber Security resulting in disruption Steering Group with Executive membership and of business activities. sponsorship. An external hacker exploits a security vulnerability resulting * Continued investment in the cyber security programme in a loss of system and completion of independent risk assessments to control and/or major validate the strategy and identify capabilities data loss. required to achieve the appropriate levels of A malicious insider security. abuses privileged access to gain entry to sensitive information * Cyber security status reporting through monthly and/or conduct unauthorised scorecards reported to Executive and IT Management. activities. Malware results in a loss of system control * Security Monitoring, which provides monitoring of the causing business disruption network and computers 24/7, 365 days a year, and/or major data supported by robust security incident response loss. processes. Fines due to failure to prepare for the General Data Protection * Creation of an Information Security Advisory function Regulations (GDPR). to embed security in new projects and initiatives. * Development of a Security Training and Awareness campaign rolled out to employees. * GDPR and Social Media Privacy Steering Group, a cross--functional group that meets monthly to review data controls around existing systems as well as assess the potential data risks (from both a legal and reputational perspective) associated with new IT, Marketing, Retail and Digital initiatives across the Group. * Creation of the Data Protection office to monitor internal processes and ensure policies are adhered to in respect of the collection, security, storage, retention and privacy of data. ----------------------------------------------- ---------------------------------------------------------------- Inability to attract, motivate, develop and retain our people to perform to the best of their ability in order to meet our strategic objectives. Change from FY 2016/17: No change ----------------------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ----------------------------------------------- -------------------------------------------------------------- Delivery of our strategy relies on our ability to ensure our people continue to be driven and inspired to deliver outstanding results for the Group. This is done through fostering a dynamic and inclusive culture where all employees feel engaged; empowering and equipping our leaders; strengthening capabilities and expanding our talent plans; simplifying how we work; and driving positive change and a more sustainable future across every part of our Group's footprint. ----------------------------------------------- -------------------------------------------------------------- Risk tolerance ----------------------------------------------- We recognise the value and importance of successfully delivering our Inspired People strategy and therefore have a low tolerance for risk in this area. ----------------------------------------------- Examples of risks ----------------------------------------------- Failure to engage * Our Board and Audit Committee regularly review key or equip our teams talent and resource risks. to deliver our strategy, or address key capability gaps. * Global campaign, run by our leaders, to inform and Failure to build the engage our people around the strategy and behaviours. right capabilities and behaviours in our leadership population. * Codification and roll-out of aligned Burberry Loss of critical talent/knowledge/unmanageable Behaviours, embedded in performance management and levels of attrition incorporated into strategy campaign. due to ongoing transition period/change fatigue. The long-term impact * A global employee engagement survey was carried out of Brexit on the Group's this year with specific action plans now in progress EU workforce is still to address the results. Focus on visible engagement unknown. moments including Burberry Disrupted pilot and global CEO Town Hall for strategy launch. * Creation of, and execution against, capability maps including new hires to address immediate priority gaps. * Introduction of simplified, more effective new performance management process across the business. * Roll out of Powerful Conversations training to upskill line manager coaching capability and drive performance. * A new leadership development programme has been built around Burberry Behaviours, to engage and equip leaders - first intervention Summer 2018. * Our Executive Team ensures there is a competitive total reward offering, both financial and non-financial, to retain our people and to attract new hires. ----------------------------------------------- --------------------------------------------------------------
IT OPERATIONS
IT Operations fail to support critical processes across the Company including Retail, Digital and Group functions such as Supply Chain and Finance. Change from FY 2016/17: No change ---------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ---------------------------- -------------------------------------------------------------- All strategic pillars. ---------------------------- -------------------------------------------------------------- Risk TOLERANCE ---------------------------- In operating our business and managing the possible disruption to our IT operations, we have a low tolerance for risk. ---------------------------- Examples of risks ---------------------------- Failure to provide * A strengthened team across the IT function has been technology platforms put in place with clearer alignment of the IT teams that meet customer to the strategy, the business functions and demands and support operations. innovation can result in failure to deliver the strategy and loss * Controls to maintain the continuity of the Group's IT of revenue. systems are in place, including business continuity Failure to provide and IT recovery plans which would be implemented in stable and resilient the event of a major failure. technology platforms that meet business demands can result * A tested Group incident management framework is in in failure to deliver place to review, report and close high-impact events. the strategy and negatively impact operations due to poor system * Programmes that will improve IT's ability to support performance and/or operations are in place with a clear portfolio of IT system outages. projects linked to the Company's strategic objectives. Delivery of these projects is overseen by our IT Portfolio Forum which regularly monitors progress. ---------------------------- --------------------------------------------------------------
SUSTAINABILITY AND CLIMATE CHANGE
The success of our business over the long term will depend on the social and environmental sustainability of our operations, the resilience of our supply chain and our ability to manage any potential climate change impacts. To address long-term sustainability challenges and understand potential impacts of climate change on our business, in both operational and financial terms, an exercise is in progress, facilitated by a third party, to explore future trends and climate change scenarios and consider how they could affect our business model. This exercise will inform the development of cross-functional action plans to help mitigate long-term risks and future-proof our business. Change from FY 2016/17: New -------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ---------------------------- ------------------------------------------------------------------ Our commitment to being an industry leader in responsible, sustainable luxury is embedded in our Product and Inspired People strategic pillars. This underpins and supports our strategic focus to establish ourselves firmly in luxury fashion and deliver sustainable, long-term value. ---------------------------- ------------------------------------------------------------------ Risk TOLERANCE ---------------------------- We have a low tolerance for risk when protecting the human and environmental resources we depend on. However, given the long-term nature of some sustainability risks and the significant level of uncertainty associated with their occurrence and potential impact, we accept that some risks are inevitable. We are therefore focused on helping to minimise global risks while building resilience in our operations and supply chain. ---------------------------- Examples of risks ---------------------------- Resource scarcity, * Our Chief People, Strategy and Corporate Affairs coupled with increasing Officer is responsible for ethical trading, community demand, could affect investment and environmental sustainability matters production, availability, and regularly reports on these topics to the quality and cost of Management Risk Committee and the Board. raw materials. Increased frequency of extreme weather * A new responsibility strategy was launched in June events, from floods 2017, setting ambitious five-year goals: to drive to droughts, could positive change through all products, to become cause disruption in carbon neutral, to revalue waste, and to positively our supply chain and impact one million people by 2022. impact the sourcing of raw materials, as well as the production * Long-standing responsibility programmes are and distribution of continuously reviewed and improved. Our Ethical finished goods. Trading Programme focuses on ensuring labour and Increased regulation human rights standards are met, while our new and more stringent strategy takes us beyond compliance to enhance worker environmental standards wellbeing and livelihoods in our supply chain. Our could impact our business Energy & Water Reduction Programme continues to drive by affecting production resource efficiency in our direct and indirect costs and flexibility operations, while our new strategy includes a of operations. commitment to switch to 100% renewable energy by Our industry is sustained 2022. by many agricultural and manufacturing communities around * Alternative, high quality and sustainable materials the world. Failure are being continuously explored and used in our to support them in product range. A new Burberry Foundation partnership preserving key skills with the Royal College of Art focuses on driving and building more innovation and creating more sustainable materials sustainable livelihoods and processes for our industry. could cause social, economic and operational challenges, ranging * As part of our new responsibility strategy for 2022, from community tensions we aim to positively impact one million people in the and disruption to communities sustaining our industry. To achieve this, production, to a reduced we have supported the Burberry Foundation in setting talent pool. up long-term community programmes with leading organisations, focused on enhancing youth employability, community cohesion and sustainable farming. ---------------------------- ------------------------------------------------------------------
BUSINESS INTERRUPTION
A major incident at one of the Group's main locations, at its suppliers or affecting key products, which significantly interrupts the business. This could be caused by a wide range of events including natural catastrophe, fire, terrorism, or quality control failures. Change from FY 2016/17: This risk has increased due to the expansion at the Group's largest distribution centre. -------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ---------------------------- ------------------------------------------------------------------ Our Product and Distribution strategies enable us to operate effectively and efficiently, delivering Operational Excellence through continuity of supply of compliant products and services of the highest quality to our customers. Ensuring our ability to continually operate key sites and factories to develop, manufacture, distribute and sell our products is a key strategic priority. ---------------------------- ------------------------------------------------------------------ Risk TOLERANCE ---------------------------- We have a low tolerance for risk in this area, particularly in respect of product safety and quality. ---------------------------- Examples of risks ---------------------------- Burberry operates * We have policies and procedures designed to ensure two owned factories the health and safety of our employees and products and a global network and to deal with major incidents, including business of storage and distribution continuity and disaster recovery. hubs. These face typical property risks, such as fires, floods and * The Group continues to evolve its supply chain terrorism. organisational design to develop its manufacturing Burberry works with base, reducing dependence on key sites and vendors. several suppliers
of luxury goods who would be difficult * A Group incident management framework is in place to to replace quickly. ensure that incidents are reported and managed Their loss could interrupt effectively. Across the Group, our Incident core products or a Management Teams managed 34 incidents in the year. seasonal range. Ten of these related to severe weather warnings, A serious product including Hurricanes Harvey and Irma in the USA. Nine quality issue could related to potential terrorist incidents in cities result in a product where we have stores or employees and we moved recall. quickly to ensure our customers, employees and assets remained safe and secure. The remainder covered a range of more minor issues including loss of utilities. In addition, our Group Incident Management Team took part in training and incident management exercises involving large parts of the Group, our customers, shareholders and media relations function. Our plans as tested during the year were found to be effective. * Our product suppliers and vendors are subject to a quality control programme which includes regular site inspections and independent product testing. * Robust security arrangements are in place across our store network to protect people and products in case of security incidents. * Full business continuity plans are in place for our ten main sites including the three major distribution centres and our two factories. Business continuity plans have been established and tested at Burberry Business Services in Leeds. The Group's key IT systems are protected to prevent and minimise any potential interruption. This includes resilient design and the provision of disaster recovery services to continue operating within pre-agreed times in case of a major incident. Our plans as tested during the year were found to be effective. * Management regularly review and manage business continuity and disaster recovery risks recognising that these plans cannot always ensure the uninterrupted operation of the business, particularly in the short term. * A comprehensive insurance programme is in place to offset the financial consequences of insured events, including fire, flood, natural catastrophes and product liabilities. ---------------------------- ------------------------------------------------------------------
COMPLIANCE RISKS
REGULATORY RISK & ETHICAL/ENVIRONMENTAL STANDARDS
The Group's operations are subject to a broad spectrum of national and regional laws and regulations in the various jurisdictions in which we operate. These include product safety, trademarks, competition, employee and customer health & safety, data, corporate governance, employment and tax. Changes to laws and regulations or a major compliance breach could have a material impact on the business. Change from FY 2016/17: This risk has increased due to the increasing regulatory requirements in the year, e.g. General Data Protection Regulations (GDPR). ------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management --------------------------- ------------------------------------------------------------------ Compliance with applicable laws and regulations and doing the right thing underlie all our strategic pillars. --------------------------- ------------------------------------------------------------------ Risk TOLERANCE --------------------------- In complying with laws and regulations, including customer, employee safety and bribery and corruption, we have a low tolerance for risk. --------------------------- Examples of risks --------------------------- Regulatory non-compliance. * The Group monitors and seeks to continuously improve Failure by the Group processes to gain assurance that its licensees, or associated third suppliers, franchisees, distributors and agents parties to act in comply with the Group's contractual terms and an ethical manner conditions, its ethical and business policies and consistent with our relevant legislation. code of conduct and our responsibility strategy, for example * Specialist teams at corporate and regional level, with regard to model supported by third-party specialists where required, wellbeing. are responsible for ensuring employees are aware of Non-compliance with regulations relevant to their roles. labour, human rights and environmental standards across our * Assurance processes are in place to monitor own operations and compliance in a number of key risk areas, with extended supply chain results being reported to our Ethics Committee, would go against our Management Risk Committee and Audit Committee. Responsible Business Principles and could result in financial * We have an established framework of policies that aim penalties, disruption to drive best practice across our direct and indirect in production and operations, including our Responsible Business reputational damage Principles and Global Environmental Policy. Policies to our business. are available at www.burberryplc.com, are owned by Failure to prepare senior leadership, issued to all supply chain for the GDPR. partners and implementation monitored on a regular Tax is a complex area basis. where laws and their interpretations are changing regularly * We have established a GDPR Steering Committee to leading to the risk oversee compliance with GDPR legislation. of unexpected tax and financial loss exposures. * International tax reform is a key focus of attention. * Roll out of annual mandatory training to all employees and to targeted functions to ensure awareness and compliance with our policies governing anti-bribery and anti-corruption (ABAC), insider dealing, annual conflict declarations, including, anti-bribery and anti-corruption training, insider dealing, annual conflict declarations, criminal finances, anti-money laundering and privacy. * Our culture and policies encourage employees to speak up and report any issues without fear of retribution. A global confidential employee helpline is in place in substantially all countries where we have retail and corporate locations, and where it is legally permitted. All calls and emails are logged and independently reviewed and followed up. During the year 110 cases were received and the results and themes are reviewed at the Ethics Committee. No significant issues were identified from these cases during the year. * In accordance with our ABAC policy, annual training is required to be performed. This year the annual e-learning module was rolled out to all corporate
staff and manufacturing and retail employees of manager level and above, a total of 2,978 employees. The training reached a 99% completion rate. Any incidents or potential areas of concern are investigated by highly experienced investigators in our Asset Profit and Protection team and ABAC risks are covered as part of the scope of Internal Audit reviews. During the year there were no material ABAC related issues. --------------------------- ------------------------------------------------------------------
INTELLECTUAL PROPERTY
Sustained breaches of Burberry's intellectual property (IP) rights or allegations of infringement by Burberry. Counterfeiting, copyright, trademark and design infringement in the marketplace can reduce the demand for genuine Burberry merchandise. Change from FY 2016/17: No change ------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management --------------------------- ------------------------------------------------------------------ Protecting the integrity of the brand, safeguarding and elevating its luxury position, complying with applicable laws and regulations, and doing the right thing underlie all our strategic pillars. --------------------------- ------------------------------------------------------------------ Risk tolerance --------------------------- We have a low tolerance for risk in protecting the integrity of the brand, asserting our IP rights and minimising parallel trade while ensuring due respect is given to the IP rights of others. --------------------------- Examples of risks --------------------------- Counterfeiting, parallel * The Group's global Brand Protection team is trade, copyright, responsible for the Group's brand protection efforts trademark and design globally, including in the digital environment. Where infringement in the infringements are identified these are addressed marketplace can reduce through a mixture of criminal and civil legal action the demand for genuine and negotiated settlements. Burberry merchandise and impact on revenues. Unauthorised use of * IP rights are driven largely by national laws which trademarks and other afford varying degrees of protection and enforcement IP, as well as the priorities depending on the country. unauthorised sale of Burberry products and distribution of * Trademark registrations globally across all counterfeit products, appropriate categories. damages the Burberry brand image and profits. Allegations from third * The Brand Protection team partners closely with the parties of IP infringement design and merchandising teams to ensure that our by Burberry could products do not infringe the rights of third parties. result in significant damages claims, financial loss through withdrawing * Exploring new and emerging threats and ways to combat infringing products threats. and negatively impact Burberry's reputation. * Inspiring Burberry associates and partners to engage with us in protecting our brand. * Partnering with enforcement agencies and our digital partners to minimise the visibility of counterfeit and parallel trade products both online and offline. * Disrupting the flow of counterfeit products by enforcing to source level. --------------------------- ------------------------------------------------------------------
EXTERNAL RISKS
MACRO--ECONOMIC AND POLITICAL INSTABILITY
The Group operates in a wide range of markets and is exposed to changing economic, regulatory, social and political developments that may impact consumer demand, disrupt operations and impact profitability. Adverse macro--economic conditions or country-specific changes to the operating or regulatory environment or civil unrest may impact spending habits of key consumer groups such as the Chinese consumer and cause increased operational costs. Change from FY 2016/17: No change ------------------------------------------------------------------------------------------------- Link to strategy Actions taken by management ---------------------------- ----------------------------------------------------------------- Volatility in the external environment may impact our overall financial performance and operations. ---------------------------- ----------------------------------------------------------------- Risk tolerance ---------------------------- We have a low to moderate tolerance for risk in this area but recognise external factors are difficult to mitigate as they are often outside our control. ---------------------------- Examples of risks ---------------------------- The strategy does not address the changes created by macro--economic trends and uncertainty * Our global reach helps to mitigate reliance on in the outlook for particular consumer groups. We continue to focus on the luxury sector engaging with the Chinese luxury consumer, both in globally or within China and while travelling abroad. In addition, our significant consumer brand has wide appeal across multiple consumer groups, e.g. Chinese segments, including a broad set of ages and consumers. preferences. Increased political instability and tension caused by the situation * The risk associated with North Korea is outside our in North Korea may control. Korea is a key region for the overall cause increased operational business and the situation is being monitored by the costs. Group Incident Management Team. ---------------------------- -----------------------------------------------------------------
BREXIT
Various Brexit scenarios could impact the Group's financial position, supply chain and people. Change from FY 2016/17: New ---------------------------------------------------------------------------------------------- Link to strategy Actions taken by management -------------------------- ---------------------------------------------------------------- Volatility caused by Brexit uncertainty may impact our overall financial performance. -------------------------- ---------------------------------------------------------------- Risk tolerance -------------------------- Although we have a low tolerance for risk caused by Brexit there is still uncertainty about the long--term impact. -------------------------- Examples of risks -------------------------- Additional customs duty from the cessation of existing free trade * A transitional arrangement potentially offers some agreements and VAT temporary relief to December 2020 and, assuming cash flow costs at agreement, should provide 18 months' more time for the new UK trade border. mitigation planning and implementation. Impact on some current business roadmaps. Extended supply lead * Our Brexit Steering Committee continually monitors times increasing working the evolving impact of Brexit and oversees our capital. response. Uncertainty over the rights of EU nationals which has increased * AEO accreditation would mitigate supply chain risks the risk of losing and continues to be pursued. talent. Exchange and interest rate volatility impacting Group revenues, * Engagement with UK government departments to ensure margins, profits and they are fully informed of our circumstances and cash flow. concerns, through appropriate representation. -------------------------- ----------------------------------------------------------------
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