JABRA(R) Enhances Customer Support to Assist Growing Number of Customers Worldwide

JABRA(R) Enhances Customer Support to Assist Growing Number of
Customers Worldwide
Expansion of Customer Support Centers Help Users Get the Most Out of Their
JABRA Bluetooth(R) Headsets 


CHICAGO, Sept. 16  /PRNewswire/ -- JABRA, the leading brand of hands-free
communication products for the mobile consumer market, has enhanced its global
customer support operations to provide assistance to the growing number of
customers worldwide.  The expansion enables JABRA to provide improved support
to retailers and distributors, and directly to end-users who have questions
about JABRA products, including its industry-leading wireless Bluetooth
products and corded headsets.

The newly centralized and streamlined customer support centers provide
assistance to customers across Europe, the Middle East and Africa (EMEA), Asia
Pacific and North America.  The contact center for customers across EMEA is
located at JABRA's headquarters in Copenhagen, Denmark.  A customer support
center in Xiamen offers assistance to customers in the Asia Pacific region, and
the customer support operation in North America supports customers in the
United States and Canada, and is based in Nashua, New Jersey through GN
Netcom's Hello Direct.

All of the customer support centers offer support via telephone and e-mail, and
specialists in each region provide support in English and local languages.  In
addition to end-user support, the customer support operation allows JABRA to
better equip its global network of retail and channel partners with the
information necessary to better understand how to use JABRA products, and
provide a means to obtain answers to questions easily and efficiently.

"The expansion of JABRA's customer support operation is part of our continued
effort to help customers get the most out of JABRA products, including our
widely popular Bluetooth product line," says David Hogan, vice president, Sales
and Marketing, JABRA.  "JABRA's Bluetooth products are very easy-to-use,
however customers may require additional support in order to take advantage of
the product's full potential.  For example, customers may require assistance
when pairing devices or accessing advanced features offered by the hands-free
profile," adds Hogan.

JABRA Bluetooth headsets support current headset and hands-free Bluetooth
profiles, ensuring compatibility with a wide variety of Bluetooth mobile
phones, PDAs and smart phones.  The enhanced features offered by the hands-free
profile allows users to utilize additional features such as call waiting,
putting a call on hold, last number redial and rejecting an incoming call
directly from the headset.

The North American (Unites States & Canada) toll-free number and email are as
follows:

  Direct toll-free:     1-800-327-2230
  Direct e-mail:        

  About JABRA


JABRA is the foremost brand in innovative hands-free communication products for
the mobile consumer market.  JABRA products are available at more than 70,000
retailers worldwide, including key national GSM operators, key consumer
electronic chains and mobile phone specialists.  JABRA is part of GN Netcom. 
More information can be found on the website at http://www.jabra.com/.

About GN Netcom

GN Netcom is a world leader in hands-free communication technologies.  The
company develops, manufactures and markets a broad portfolio of corded as well
as wireless headsets and related products through its two market focused
divisions: Contact Center & Office Division and Mobile Division.  The Contact
Center & Office Division, under the GN Netcom brand, provides solutions
covering the hands-free communication needs of professionals working in contact
centers and offices.  The Mobile Division provides innovative hands-free
solutions under the JABRA brand for users of mobile devices.  For information
about products please visit http://www.gnnetcom.com/.

GN Netcom is part of GN Store Nord, a global market leader in personal
communications.  GN Store Nord is traded on the Copenhagen Stock Exchange
(Reuters: GN.CO; OTC: GGNDF).  For more information, please visit
http://www.gn.com/.

JABRA(R) is a registered trademark of GN Netcom.  All other trademarks included
herein are the property of their respective owners.  The Bluetooth(R) word mark
and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by GN
Netcom is under license. 

DATASOURCE: JABRA



CONTACT:  Company, Heidi Adams of JABRA, [phone],

; or Agency, Jamey Long of BERKMAN Communications,

[phone], or cell, [phone], , for JABRA



Web site:  http://www.gn.com/ 

Web site:  http://www.gnnetcom.com/ 

Web site:  http://www.jabra.com/ 

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