AT&T Wins $21 Million Contract From ServiceMaster

AT&T Wins $21 Million Contract From ServiceMaster 


CHICAGO, April 12  /PRNewswire/ -- AT&T announced today that it has won a $21
million integrated networking contract from The ServiceMaster Co. (NYSE: SVM),
the nation's largest provider of residential and commercial outsourcing
services. The three-year agreement renews and expands a longstanding
relationship between the two companies.

ServiceMaster provides a range of services to clean, fix, protect and enhance
10.5 million homes and businesses each year. The company delivers lawn care and
landscape maintenance, termite and pest control, plumbing, heating and air
conditioning maintenance and repair, cleaning and disaster restoration,
furniture repair and home warranties.

By terms of the contract, AT&T will continue providing an Internet Protocol
Virtual Private Network (IP VPN) solution, which makes it possible for
ServiceMaster to efficiently and cost-effectively communicate with its network
of over 5,400 company-owned and franchised service centers and business units,
as well as with business partners and suppliers.

"Our customers depend on ServiceMaster for help with real day-to-day problems
and they need quick access to the best service professionals in the industry. 
Our voice and data network is the foundation for all we do," said Jim Goetz,
ServiceMaster's chief information officer. "AT&T provides the advanced
capabilities we need to handle customer calls, Web access, and field
operations, including robust IP-based voice and data offerings. We are counting
on the AT&T network to help ServiceMaster connect the customer to the service
professionals they need."

Additionally, ServiceMaster can monitor the performance of its network and
applications through the secure AT&T customer portal, AT&T BusinessDirecta,
which provides operational efficiencies including around-the-clock online
access to real-time reports on network performance and direct connection to
trouble management systems.

About ServiceMaster

ServiceMaster currently provides outsourcing services for more than 10.5
million residential and commercial customers. As America's Service Brands for
Home and Business, the core service capabilities of the Company include lawn
care and landscape maintenance, termite and pest control, plumbing, heating and
air conditioning services (HVAC), cleaning and disaster restoration, furniture
repair and home warranty. These services are provided through a network of over
5,400 company-owned and franchised service centers and business units operating
under leading brands which include Terminix, TruGreen ChemLawn, TruGreen
LandCare, American Residential Services, Rescue Rooter, American Mechanical
Services, ServiceMaster Clean, American Home Shield, AmeriSpec, Merry Maids and
Furniture Medic.

About AT&T

For more than 125 years, AT&T (NYSE:TNYSE:http://www.att.com) has been known
for unparalleled quality and reliability in communications.  Backed by the
research and development capabilities of AT&T Labs, the company is a global
leader in local, long distance, Internet and transaction-based voice and data
services. 

DATASOURCE: AT&T



CONTACT:  Dan Keeney, [phone], , for AT&T



Web site:  http://www.att.com/ 

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