Mercury Insurance to Assist Victims of California Wildfires

Insurer ready to assist homeowners and families who suffered property damage from weekend wildfires 


LOS ANGELES, Nov. 17  /PRNewswire/ -- The claims team at Mercury Insurance is standing by to assist homeowners who were forced to evacuate their homes and suffered property damage from wind-whipped wildfires that ravaged Southern California this past weekend.  Claims can be reported 24 hours a day, seven days a week to Mercury's Claims Hotline by calling [phone].

"The Mercury claims team is here for our customers in the event they need to make a claim during this difficult time," said Joanna Moore, Mercury's chief claims officer.  "Events such as these fires can be devastating and we will do everything we can to help our policyholders get back to normal as quickly as possible."

Mercury Claims Hotline: [phone]

To help speed the claims process, Mercury suggests claimants consider the following tips when filing a claim:

  When filing a claim
  -- Contact Mercury immediately to report your loss.
  -- Do not remove debris or damaged property that may be related to your
     claim.


  Steps after filing a claim
  -- Prepare a detailed inventory of destroyed or damaged property.
  -- Offer photos or videotapes of your home and possessions to your
     adjuster, if these are available.
  -- Keep copies of communications between you and your adjuster.
  -- Keep records and receipts for additional living expenses that were
     incurred if you were forced to leave your home, and provide copies to
     your adjuster.
  -- Cover damaged walls, doors, windows and roofs with plastic sheeting or
     plywood.


  About Mercury Insurance


Founded in 1962, Mercury Insurance (MCY) is a multiple-line insurance organization offering predominantly personal automobile and homeowners insurance through a network of independent agents and brokers in California, Florida, New Jersey, Texas, Arizona, New York, Georgia, Oklahoma, Illinois, Michigan, Nevada, Virginia and Pennsylvania.

   Contacts:  Kathleen Flood     Melissa Spraul     Erik Thompson
              MWW Group          MWW Group          Mercury Insurance Group
              [phone],    [phone],    [phone]
              ext. 318           ext. 313


DATASOURCE: Mercury Insurance Group



CONTACT:  Kathleen Flood, [phone], ext. 318, or Melissa Spraul,

[phone], ext. 313, both of MWW Group, for Mercury Insurance; or Erik

Thompson of Mercury Insurance Group, [phone]



Web site:  http://www.mercuryinsurance.com/ 

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