Meridea Financial Software Turns to Bowne Global Solutions for Quality Documentation and Flexible Services

Meridea Financial Software Turns to Bowne Global Solutions for
Quality Documentation and Flexible Services 


NEW YORK, May 24  /PRNewswire-FirstCall/ -- Bowne Global Solutions (BGS), a
leading provider of translation and technical publication services, announced
today that it has completed the documentation for Meridea Product Suite (MPS),
which enables retail financial institutions to offer streamlined and accessible
banking services to customers through service and self-service channels.

BGS was responsible for designing and tailoring Meridea's customer
documentation process and producing the documentation.  To help streamline the
project, BGS integrated its recommended documentation process into Meridea's
product development cycle.  The documentation, which BGS produced in English,
is based on Meridea's technical specifications and face-to-face interviews with
subject matter experts.  It is the first time Meridea has worked with a
provider of technical publication services to produce its documentation.

"BGS listened to what we wanted and suggested a solution based on our
requirements," said Harri Mantynen, Senior Vice President of Engineering &
Services at Meridea.  "It included a well-defined process that allowed us to
analyze various stages of the project and the resources that needed to be
allocated to it at each stage.  The solution worked well and BGS was able to
adjust to changes in the configuration and size of the team on very short
notice.  The quality of the end result is excellent."

"When the BGS's technical publication team started working with Meridea, there
was not a lot of prior documentation or processes that we could refer to," said
Mikko Hakkarainen, Country Manager for BGS in Finland.  "Basically what we did
was familiarize ourselves with the product development cycle at Meridea.  We
then developed a client documentation process that best fit Meridea's unique
needs.  Today Meridea's documentation process is integrated into its product
development and is a natural part of the development cycle."

All off the technical publication projects for Meridea have had a BGS project
manager located at the BGS office who took care of managing resources and
billing, as well as an onsite BGS project coordinator who planned, supervised
and implemented the authoring work with the technical writers. The team
reported to Meridea on a weekly basis.

About Meridea

Meridea enables retail financial institutions to offer streamlined and uniquely
accessible banking services to customers. Its Meridea Product Suite (MPS) is a
complete software package for customer interaction management. The solution
enables quick and cost-effective improvement of customer interaction by
managing multiple channels in a way that provides a single view to customers as
well as maximized revenues and unrivalled business flexibility to financial
institutions. The first true mobile banking solution, Meridea's Smart Client
(part of MPS) gives banks the freedom to accommodate their customers at any
time or place, even when they are not connected to the wireless network.
Meridea is owned by Accenture, Nokia, the financial group Sampo, the venture
capital companies 3i and Nordic Venture Partners. Meridea employs 100 people
and is headquartered in Helsinki, Finland.  Its homepage is
http://www.meridea.com/.

About Bowne Global Solutions

Bowne Global Solutions (BGS) is one of the world's leading providers of
multilingual solutions for Products & Documents, Marketing & Communications,
Regulatory Compliance, Training & e-Learning, and Globalization Strategy. With
employees in 24 countries, BGS is ideally positioned to help companies adapt
their products and communications to reflect the unique linguistic and cultural
characteristics of their target markets worldwide.  Supported by proven project
management methods and innovative technologies, including the Elcano(TM)
translation portal, clients have come to rely on the BGS team for all of their
translation, localization, technical publication and interpretation needs.  For
more information, visit http://www.bowneglobal.com/.

Bowne Global Solutions is a business unit of Bowne & Co., Inc. (NYSE: BNE), a
global leader in providing high-value solutions that empower our clients'
communications. In addition to BGS, Bowne & Co.'s diversified business units
include Bowne Financial Print, the world's largest financial printer; Bowne
Enterprise Solutions, a leading provider of digital printing and electronic
delivery of personalized communications; and Bowne Business Solutions, the
leader in delivering a full array of business process outsourcing services to
the legal and financial services industries.  For more information visit
http://www.bowne.com/. 

DATASOURCE: Bowne Global Solutions



CONTACT:  Pam McKinlay, Director of Marketing Communications of Bowne

Global Solutions, [phone], ; or Iris

Heinonen, Vice President, Marketing of Meridea Financial Software, Ltd.,

mobile, [phone], 



Web site:  http://www.bowne.com/

http://www.bowneglobal.com/

http://www.meridea.com/ 

Copyright