TELUS Digital comments on recent trading in its shares

TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) (the Company), is issuing this press release to comment on trading activity in its subordinate voting shares this week.

TELUS Digital is aware of the media coverage widely circulating following the announcement, on January 7, 2025, by a leading social media company modifying its third-party fact-checking practice in the U.S. and the discussion it has generated related to content moderation priorities and practices. TELUS Digital does not provide third-party fact-checking services in the U.S. to the company that made this announcement.

As part of its overall Trust, Safety & Security portfolio, TELUS Digital does provide a broad spectrum of content moderation services for a number of clients, primarily in Europe, for Europe-based content where specific laws govern moderation. These services include channel and community management, user safety, Know Your Client and identification verification, and fraud detection. More specifically, TELUS Digital moderates content that encompasses criminal activity, fraud, deception, abuse, hate, bullying, graphic content, violence, terrorism, and other potentially harmful or illegal content.

In addition to Trust, Safety & Security, TELUS Digital offers a diversified set of services that includes Digital Customer Experience (CX), Artificial Intelligence (AI) Data Solutions and Enterprise Digital & Technology Services. For a more comprehensive description of the scope and mix of TELUS Digital’s services please visit telusdigital.com/solutions.

TELUS Digital will report its fourth quarter and full-year 2024 results in February, with a scheduling notice announcing the date to be issued publicly in due course.

About TELUS Digital

TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iXTM is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds.

Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: telusdigital.com

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TELUS Digital Investor Relations Olena Lobach [phone] [e-mail]

TELUS Digital Media Relations Ali Wilson [e-mail]