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U.K. Banks Launch Joint Notification Service on Customer Deaths

13/06/2018 3:54pm

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By Adam Clark


The U.K.'s largest banks have launched a Death Notification Service to make it easier to inform them of a customer's death.

Industry body U.K. Finance said Wednesday that the free online service will allow anyone to notify one or several banks of a customer's death without having to go through the process multiple times. The notifier will then be contacted by the respective banks within 10 calendar days.

The organizations launching the joint service are Lloyds Banking Group PLC (LLOY.LN), Royal Bank of Scotland Group PLC (RBS.LN), HSBC Holdings PLC (HSBA.LN), Barclays PLC (BARC.LN), the U.K. arm of Banco Santander SA (SAN.MC), and Nationwide Building Society.

"Following the death of a friend or family member, it can be hard to repeat the same conversation with several organizations. The launch of this new service is an important milestone in the industry's commitment to do all it can to provide greater help and support to people during difficult circumstances," said Stephen Jones, chief executive of U.K. Finance.


Write to Adam Clark at; @AdamDowJones


(END) Dow Jones Newswires

June 13, 2018 10:39 ET (14:39 GMT)

Copyright (c) 2018 Dow Jones & Company, Inc.

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