American Water Recognized as One of the Forbes 2025 Most Trusted Companies in America

American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., today announced it has been recognized on Forbes’ inaugural list of the Most Trusted Companies in America 2025.

“American Water is honored to be recognized again by Forbes as one of the most trusted companies in America,” said M. Susan Hardwick, Chief Executive Officer, American Water. “Our inclusion on its Most Trusted Companies in America 2025 list is confirmation of our commitment to those we serve – our customers, our colleagues and our shareholders. We hold tight to that commitment in everything we do, and we do so with integrity and transparency. We believe that consistently prioritizing the expectations of all of our stakeholders leads to long-term success.”

Public companies based in the U.S. with more than 1,000 employees were eligible for consideration. Out of 2,000 companies, the top 300 were selected for the list. The rankings are based on measurements across:

• Employee Trust: Employees’ rating of Glassdoor categories such as an employee’s opportunities for advancement, assessment of company outlook and whether they would recommend their workplace to a friend.
• Customer Trust: Survey ratings from research company HundredX that assess consumer sentiment regarding companies’ brands and products, social stances, treatment of employees and community support.
• Investor Trust: Nothing directly indicates trust in a company’s future more than Wall Street betting on its future. Each company’s one- and five-year stock performance, revenue growth, and net-income growth were analyzed.
• Media Sentiment: Research company SignalAI assessed the volume of positive, negative and neutral coverage of company and product quality, executive leadership, financial strength and more.

View the full list of Forbes’ Most Trusted Companies in America 2025 here.

American Water also ranked first in the utilities industry category on Forbes America’s Best Large Employers List for 2024 and ranked number 11 on the Forbes America’s Best Employers for Diversity 2024.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable, and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram

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Media Contact Alicia Barbieri Director, Communications and External Affairs American Water [phone] [e-mail]

Investor Contact: Janelle McNally Director, Sustainability American Water [phone] [e-mail]