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Share Name | Share Symbol | Market | Type |
---|---|---|---|
Zscaler Inc | NASDAQ:ZS | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.00 | 0.00% | 177.11 | 177.80 | 179.78 | 0 | 09:01:23 |
“The number of user-reported quality issues has increased as more hybrid workers rely on Zoom to stay connected and productive. This has put additional strain on Operations Teams including NetworkOps, ITOps, and Service Desk teams, who are expected to respond in real-time,” said Dhawal Sharma, Vice President and General Manager at Zscaler. “The new integrations with Zoom augment our existing integrations with Zoom APIs to provide IT and helpdesk teams with granular and real-time insights based on device, network, and application performance that quickly expose the root cause of user experience and reduces Mean Time to Resolution for user-reported issues.”
Zscaler’s expanded integration with QSS provides access to detailed telemetry data that allows teams to make real-time decisions that ensure the best Zoom experience. Based on event notifications, QSS enables IT teams to gather insights from an unlimited number of hosts, users, and participants. The new capabilities that will be available through Zscaler ZDX also give IT operations and helpdesk teams access to additional benefits, including:
“As more organizations provide the necessary tools to support a growing and thriving remote workforce, it's incredibly valuable to have near real-time, precise metrics and understanding of Zoom quality performance,” said Velchamy Sankarlingam, President of Product, and Engineering at Zoom. “We’re excited about the ZDX and QSS integration and are looking forward to helping our customers ensure seamless collaboration through flawless Zoom experiences.”
“The integration work Zscaler and Zoom have executed on over the last year helps ensure that device-to-application connectivity issues can be quickly and effortlessly identified and resolved before they cause work and communications disruptions,” said Christopher Rodriguez, Research Director at IDC. “Expanding Zscaler’s monitoring and troubleshooting capabilities with comprehensive, near real-time metrics and actionable insights can provide IT and helpdesk teams a holistic approach to unified communications services for hybrid working employees.”
Zscaler will demonstrate the new integrations and ZDX capabilities at the 2022 Zoomtopia User Conference, taking place November 8-9 in Booth 6.
About ZscalerZscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across more than 150 data centers globally, the SSE-based Zero Trust Exchange is the world’s largest inline cloud security platform.
Zscaler™ and the other trademarks listed at https://www.zscaler.com/legal/trademarks are either (i) registered trademarks or service marks or (ii) trademarks or service marks of Zscaler, Inc. in the United States and/or other countries. Any other trademarks are the properties of their respective owners.
Media Contact:Natalia Wodeckipress@zscaler.com
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