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Share Name | Share Symbol | Market | Type |
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Upwork Inc | NASDAQ:UPWK | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
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0.00 | 0.00% | 11.43 | 11.33 | 11.73 | 109 | 13:39:32 |
While business leaders are investing heavily in AI, the study shows that most organizations are currently failing to unlock the full productivity value of the technology. Despite 96% of C-suite leaders expressing high expectations that AI will enhance productivity, 77% of employees using AI say these tools have added to their workload, and nearly half (47%) of employees using AI report they do not know how to achieve the expected productivity gains.
“Our research shows that introducing new technologies into outdated work models and systems is failing to unlock the full expected productivity value of AI,” said Kelly Monahan, managing director of The Upwork Research Institute. “While it's certainly possible for AI to simultaneously boost productivity and improve employee well-being, this outcome will require a fundamental shift in how we organize talent and work.”
Key findings from the report include:
“In order to reap the full productivity value of AI, leaders need to create an AI-enhanced work model,” Monahan continued. “This includes leveraging alternative talent pools that are AI-ready, co-creating measures of productivity with their workforces, and developing a deep understanding of and proficiency in implementing a skills-based approach to hiring and talent development. Only then will leaders be able to avoid the risk of losing critical workers and advance their innovation agenda.”
For full study findings and insights, visit: https://www.upwork.com/research/ai-enhanced-work-models.
For more research from The Upwork Research Institute, visit: https://www.upwork.com/research.
About the Survey
Research findings are based on a survey conducted by Walr, on behalf of Upwork and Workplace Intelligence, between April 16 and May 5, 2024. The survey targeted respondents in the U.S., UK, Australia, and Canada. In total, 2,500 global workers completed the survey, including 1,250 C-suite executives, 625 full-time, salaried employees, and 625 freelancers. The survey sampled a mix of male and female respondents, as well as a mix of respondents from different generations (Gen Z, Millennials, Gen X, and Baby Boomers). All respondents were between the ages of 18-78, were required to have at least a high school diploma, and were required to use a laptop or computer for their work at least “sometimes.”
About Upwork
Upwork is the world’s work marketplace that connects businesses with independent talent from across the globe. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Our talent community earned over $3.8 billion on Upwork in 2023 across more than 10,000 skills in categories including website & app development, creative & design, data science & analytics, customer support, finance & accounting, consulting, and operations.
Learn more at upwork.com and join us on LinkedIn, Facebook, Instagram, TikTok and X.
Contact:Christine Kimpress@upwork.com
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