TravelCenters of America Once Again Dominates Driver Satisfaction Survey on Truck Stop Services for Tenth Consecutive Year TA...

TravelCenters of America LLC (TravelCenters), operator of TA® and Petro Stopping Centers®, today announced the results of the tenth annual “Voted Best” survey. The TA and Petro survey of professional truck drivers independently conducted during October, 2016 garnered professional driver feedback on truck stop services and amenities.

Area

Category

Driver Preferencefor TA and Petro vs.Next Closest TruckStop Brand

        
      
      
        
          Overall
        
        
           
        
        
           
        
        
           
        
        
          Best Truck Stop Experience
        
        
           
        
        
           
        
        
           
        
        
          5 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Most Comprehensive Driver Services

          

Most Trustworthy Brand

        
        
           
        
        
           
        
        
           
        
        
          5 to 1

          

3 to 1

        
      
      
        
          Employees
        
        
        
        
        
        
        
        
          Best Employees

          

Most Respectful to Drivers

        
        
        
        
        
        
        
        
          2 to 1

          

3 to 1

Best Employee Understanding of Truckers

Friendliest Maintenance Write-up Staff

        
        
        
        
        
        
        
        
          3 to 1

          

3 to 1

        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Friendliest Restaurant Staff

          

Most Trusted to Perform Job Right: Maintenance Staff

Best Customer Service

        
        
           
        
        
           
        
        
           
        
        
          5 to 1

          

6 to 1

3 to 1

        
      
      
        
          Fuel
        
        
        
        
        
        
        
        
          Quickest Fueling Time
        
        
        
        
        
        
        
        
          2 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Easiest to Maneuver Fueling Lanes

          

Best Winterized Fuel

        
        
           
        
        
           
        
        
           
        
        
          4 to 1

          

3 to 1

        
      
      
        
          Parking Lots
        
        
        
        
        
        
        
        
          Largest
        
        
        
        
        
        
        
        
          7 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Easiest to Maneuver
        
        
           
        
        
           
        
        
           
        
        
          6 to 1
        
      
    
    
      
        
           
        
        
           
        
        
           
        
        
           
        
        
           
        
        
           
        
      
      
        
          

Area

Category

Driver Preferencefor TA and Petro vs.Next Closest TruckStop Brand

        
      
      
        
          Showers &
        
        
           
        
        
           
        
        
           
        
        
          Cleanest Showers
        
        
           
        
        
           
        
        
           
        
        
          2 to 1
        
      
      
        
          Restrooms
        
        
        
        
        
        
        
        
          Best Shower Amenities
        
        
        
        
        
        
        
        
          3 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Cleanest Restrooms
        
        
           
        
        
           
        
        
           
        
        
          2 to 1
        
      
      
        
          Restaurants
        
        
        
        
        
        
        
        
          Best Overall Experience
        
        
        
        
        
        
        
        
          5 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Overall Food
        
        
        
        
        
        
        
        
          6 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Healthiest Menus
        
        
        
        
        
        
        
        
          5 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Coffee
        
        
        
        
        
        
        
        
          2 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Breakfast
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Best Buffets
        
        
           
        
        
           
        
        
           
        
        
          11 to 1
        
      
      
        
          Stores
        
        
        
        
        
        
        
        
          Best Travel Stores
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Trucker Merchandise
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Best Electronic Merchandise
        
        
           
        
        
           
        
        
           
        
        
          3 to 1
        
      
      
        
          Truck Repair &
        
        
        
        
        
        
        
        
          Best Overall Maintenance Shops
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
          Maintenance
        
        
        
        
        
        
        
        
          Most Complete Services

          

Most Competent Technicians

        
        
        
        
        
        
        
        
          7 to 1

          

5 to 1

        
      
      
        
        
        
        
        
        
        
        
        
          Best Roadside Assistance
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Warranty
        
        
        
        
        
        
        
        
          8 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Widest Selection of Parts Inventory
        
        
        
        
        
        
        
        
          9 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          

Most Skilled and Best Equipped for New Truck Technologies

        
        
           
        
        
           
        
        
           
        
        
          6 to 1
        
      
      
        
          Driver Comforts
        
        
        
        
        
        
        
        
          Best Fitness Facilities
        
        
        
        
        
        
        
        
          8 to 1
        
      
      
        
        
        
        
        
        
        
        
        
          Best Laundry Facilities
        
        
        
        
        
        
        
        
          4 to 1
        
      
      
        
           
        
        
           
        
        
           
        
        
           
        
        
          Best Driver Lounges/Movie Rooms
        
        
           
        
        
           
        
        
           
        
        
          3 to 1
        
      
      
        
          Community Outreach
        
        
           
        
        
           
        
        
           
        
        
          Best in Giving Back to Trucking
        
        
           
        
        
           
        
        
           
        
        
          3 to 1
        
      
    
    

"We look forward to conducting this survey every year because it provides us with measurable feedback from professional drivers on how we are doing in all facets of our business," said Tom O'Brien, President and CEO of TravelCenters. "Our goal as a business is focused purely on fulfilling customer needs and ensuring that their visit is positive and satisfying. Like last year, the 2016 survey results show a clear and growing preference by drivers for our services and amenities,” he added.

About TravelCenters of America LLCTravelCenters of America LLC (TravelCenters), headquartered in Westlake, Ohio, conducts business in 43 states and Canada, principally under the TA® and Petro Stopping Centers® travel center brands and the Minit Mart® convenience store brand. For more information on TravelCenters, TA, and Petro Stopping Centers, please visit www.ta-petro.com. For more information on Minit Mart, please visit www.minitmart.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20161209005617/en/

TravelCenters of AmericaTom Liutkus, [e-mail]