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Share Name | Share Symbol | Market | Type |
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Spok Holdings Inc | NASDAQ:SPOK | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.15 | 0.95% | 15.99 | 15.97 | 16.00 | 16.04 | 15.59 | 15.92 | 77,109 | 17:41:09 |
150+ healthcare industry professionals weigh in on the current state of healthcare communication, navigating through the latest innovations, challenges, and more
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a global leader in healthcare communications, released the results of its thirteenth annual survey on communications in healthcare. This year more than 150 executives, physicians, nurses, IT personnel, contact center representatives, and more from around the U.S. responded with eye-opening input about the state of communication at their respective organizations.
The survey is designed to assess how clinical communication is handled in U.S. healthcare organizations, as well as the trends, challenges, and predictions shaping this critical capability. The survey results unveiled three major takeaways: 1) Unified communication is essential for modern healthcare; 2) Addressing burnout is imperative and 3) Diversity in communication devices remains relevant.
“Despite the challenges hospitals and healthcare systems face, we realize that effective and efficient communication is crucial for improving patient safety and outcomes and mitigating the risk of clinician burnout,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “While budget and resource constraints remain the biggest challenge for healthcare leaders when considering new technology, the quality and safety of patient care remains paramount.” Key findings in the 2023 survey include insights into the evolution of mobile devices, the continued importance and usage of pagers, priorities for clinical communication and collaboration platforms, and clinician burnout and the role of communications.
Current communication challenges and devices
Clinician burnout and the role of communications
What’s next for healthcare organizations
The responses from the 2023 survey yield valuable information that can help the healthcare industry tackle their biggest communication challenges and guide planning efforts in the coming months and years. Having secure communication among care team members is paramount for clinical communication and collaboration (CC&C) platforms. Although the mix of communication devices continues to shift, the value of having a single platform to communicate with all devices is key. Pager use continues to rise, suggesting that a significant majority of hospitals and healthcare systems continue to implement them in their device mix.
If you’re interested in more survey results, you can download the report here.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.
View source version on businesswire.com: https://www.businesswire.com/news/home/20231011490436/en/
Jill Smith +1 (952) 451-1892 Jill.smith@spok.com
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