Micromuse (NASDAQ:MUSE)
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Micromuse Inc. (Nasdaq: MUSE), the leading provider of
ultra-scalable, realtime business and service assurance software,
today announced that Mr. Peter Hascher, Head of CIO NMS at BT Global
Services, will deliver keynote presentations at Micromuse's Netcool
Users Conferences in Japan, Singapore, and China in November 2005. Mr.
Hascher will deliver a case study presentation at each event
showcasing how UK-based BT Global Services is achieving substantial
operational efficiencies, cost savings and additional revenue with
Netcool solutions.
"I am pleased to share the success of BT Global Services with
Netcool users in the Asia Pacific region," said Peter Hascher, Head of
CIO NMS, BT Global Services. "Netcool solutions have saved BT Global
Services a total of GBP 736,000 per annum; largely due to the
increased operational efficiency generated by cross-platform alarm
correlation, alarm enrichment, and semi-automatic trouble ticket
creation."
Mr. Hascher's presentation will address how Netcool solutions
enable the organization to reduce the numbers of raw network alarms
that are presented to operators from 17.5 million per month to just
7,000 on one particular network alone. "Efficiencies such as these are
supplemented by an additional saving of GBP 171,000 per annum in
reduced support and maintenance costs across software, licenses and
hardware," said Mr. Hascher. "Perhaps most importantly, BT Global
Services' world class networks and service delivery enables BT to win
significant new business. Based on the relevance of the Netcool
solutions, we determine that the Netcool solution has contributed GBP
190,000 per annum in additional profit."
BT is one of the world's leading providers of communications
solutions serving customers in Europe, the Americas, and Asia Pacific.
Its principal activities include networked IT services, local,
national and international telecommunications services and
higher-value broadband and internet products and services. BT Global
Services, one of the three main lines of business of BT, provides
networked IT services to meet the needs of multi-site organizations
globally. BT Global Services operates in more than 130 countries and
also offers international carrier services.
Mr. Hascher will join senior Micromuse executives to speak at
Micromuse's Netcool Users Conferences to be held in Tokyo, Japan on
November 7th; in Singapore on November 9th and in Hainan, China on
November 11th. Registration for the Netcool Users Conferences is
available here: http://www.micromuse.com/events/user_conf
About BT
BT is one of the world's leading providers of communications
solutions serving customers in Europe, the Americas, and Asia Pacific.
Its principal activities include networked IT services, local,
national and international telecommunications services, and
higher-value broadband and internet products and services.
BT Group plc is listed on stock exchanges in London and New York.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT
Group and encompasses virtually all businesses and assets of the BT
Group. For more information, visit www.bt.com/aboutbt
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of
ultra-scalable, realtime business and service assurance software
solutions. The Netcool(R) software suite provides organizations with
the assurance that their IT systems are supporting and driving profits
24 hours a day. Unlike traditional infrastructure management systems,
Netcool solutions provide realtime end-to-end visibility and accurate
troubleshooting from a business perspective. Such business
intelligence allows organizations to respond to problems quickly,
streamline workflow processes and improve business uptime. Micromuse
customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink,
ITC DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters
are located at 650 Townsend Street, San Francisco, Calif. 94103; (415)
568-9800. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd.
All other trademarks and registered trademarks in this document are
the properties of their respective owners. Any statements contained in
this press release that do not describe historical facts may
constitute forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Any forward-looking
statements contained herein are based on current expectations, but are
subject to a number of risks and uncertainties.
The factors that could cause actual future results to differ
materially from the forward-looking statements include the following:
fluctuations in customer demand, the Company's ability to manage its
growth (including the ability to hire sufficient sales and technical
personnel), the risks associated with the expansion of the Company's
distribution channels, the risk of new product introductions and
customer acceptance of new products; the rapid technological change
which characterizes the Company's markets, the risks associated with
competition, the risks associated with international sales as the
Company expands its markets, and the ability of the Company to compete
successfully in the future, as well as other risks identified in the
Company's Securities and Exchange Commission Filings, including but
not limited to those appearing under the caption "Risk Factors" in the
Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K
on file with the Securities and Exchange Commission and available on
the Company's Web site.