Mexican Firms Tap AWS Partners for Cloud Transformation

AWS plays growing role in enterprise strategies for operational efficiency, application modernization, AI adoption, ISG Provider Lens™ report says

Demand for AWS services is growing in Mexico as enterprises in many industries move workloads to the cloud to take advantage of AI and cloud-native applications, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for Mexico finds more companies in Mexico are using cloud solutions, often on AWS infrastructure, to improve their agility, operational efficiency and competitiveness. This is expanding the need for consulting, cloud migration assistance, managed services and other offerings from the growing AWS provider ecosystem in Mexico.

“Digital transformation is a growing trend in Mexico as companies strategically use data and the cloud to become more innovative,” said Anay Nawathe, ISG cloud delivery lead for the Americas. “Service providers are often the key to making these initiatives possible.”

Mexican enterprises are increasingly pursuing application modernization and cloud-native development, which allow them to develop scalable, resilient applications and take advantage of innovations such as AI, and big data. This is driving up demand for professional services in containerization, microservices and other technologies, the report says.

Many enterprises in Mexico are choosing AWS as their cloud infrastructure provider, making it a leading player in the country, ISG says. Most Mexican organizations still consolidate all their services in a single cloud to avoid the complexity of managing multiple platforms. The multicloud strategies commonly used in other markets have not been widely embraced in Mexico, but it is likely Mexican companies will begin to consider hybrid and multicloud approaches to take advantage of each platform’s specific benefits.

Data governance is a high priority for Mexican enterprises, and AWS managed service providers are helping clients modernize their data foundations for transparency, advanced analytics and compliance with local regulations, the report says. Enterprises are also embracing FinOps solutions to make their cloud costs more controlled and predictable.

As more organizations in Mexico use data analytics to optimize processes and generate strategic insights for better decision-making, AI and ML adoption is growing quickly, the report says. The market is still at a moderate stage of maturity in this area, but GenAI is attracting attention from more enterprises. AWS ecosystem providers are expanding their technical skills to conduct GenAI proofs of concept in areas such as improving operational efficiency and customer experience.

“Mexican enterprises want to create trusted data environments to support a wide range of AI and ML initiatives,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Leading AWS partners are helping to ensure clients’ data is reliable and accessible.”

The report also examines other trends in the Mexican AWS market, including companies’ accelerated efforts to secure their data and the growing demand for migrating SAP workloads to AWS infrastructure.

For more insights into the cloud-related challenges faced by Mexican enterprises, see the ISG Provider Lens™ Focal Points briefing here.

The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for Mexico evaluates the capabilities of 32 providers across four quadrants: AWS Professional Services, AWS Managed Services, AWS Data Analytics, AI and ML, and AWS SAP Workloads.

The report names Accenture and Rackspace Technology as Leaders in all four quadrants. It names NTT DATA, Telmex and XaIDigital as Leaders in three quadrants each. Compucloud, EPAM Systems, Escala 24x7 and Itera are named as Leaders in two quadrants each. EPI-USE, Seidor and T-Systems are named as Leaders in one quadrant each.

In addition, Clouxter, Escala 24x7 and Tesselar are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

A customized version of the report is available from Escala 24x7.

In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2024 among AWS ecosystem providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for Mexico is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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