Five9 President, Dan Burkland, to Present at Oracle Service Cloud Keynote During Oracle Modern Customer Experience

Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the enterprise contact center market, today announced Dan Burkland, Five9 President, will be presenting the Oracle Service Cloud keynote with a Five9 customer, Total Wine & More during the Oracle Modern Customer Experience conference April 10-12, 2018, in Chicago, Illinois. In addition, Five9 customers, Under Armour and Penn Foster, will also participate in speaking engagements. Five9 will be demonstrating the integration between Oracle and Five9 in booth #SER-03.

Speaking Engagements:

• Learn from technology experts, industry leaders, customers and Oracle partners, which includes Five9’s President, Dan Burkland, and Five9 customer, Total Wine & More, to hear the trends impacting service organizations.Title: Service for the Next Generation: Oracle Service Cloud for CXTime: 10:15am – 11:45am CTDate: Wednesday, April 11, 2018Location: W183abc – Level 1 West Building (McCormick Place)

• Five9 customers, Under Armour and Penn Foster, will share experiences using the joint Five9 and Oracle Service Cloud contact center solution.Title: Empowering Agents to Deliver Superior Customer ExperiencesTime: 3:30pm - 3:50pm CTDate: Wednesday, April 11, 2018Location: CX Showcase Theater B (Sales & Service)

In the Five9 booth (#SER-03):

• Learn about the Five9 intelligent engagement workflow which creates great personalized experiences
• Schedule your personalized booth tour and receive dedicated time with Five9 solutions consultants

About Five9

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

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Five9Gabrielle Targosz, [e-mail]