Five9 Honors Outstanding Partner Performance with Global Partner Awards

Awards celebrate 25 partners for excellence in customer experience, digital transformation, and technological innovation

Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the winners of its 2024 Global Partner Awards, recognizing the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs).

In 2024, Five9 partners continue to play a pivotal role in the company’s growth, with partner-influenced business now accounting for over 80% of total new bookings in the past year. The expansive partner ecosystem has grown to include more than 1,400 partners globally, featuring many of the most impactful advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders. By focusing on the industry’s most effective routes to market and empowering partners to enhance their practices, Five9 and its partners are driving the CX industry to unprecedented levels of innovation and success.

“We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP Global Partner Organization, Five9. “Together, we empower enterprises to deliver outstanding CX by embracing innovation and a shared vision for success. Our collaborative approach accelerates cloud transformations, ensures seamless deployments, and provides deeper insights for our customers. It’s an honor to celebrate our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences.”

The 2024 Five9 Global Partner Award recipients for outstanding achievement, innovation, and collaboration with Five9 include:

Regional Partner Awards: These awards honor the top revenue-generating partners in specific regions, each setting the gold standard for excellence in partnership, innovation, and results.

• Global Partner of the Year: Deloitte
• U.S. Partner of the Year: NWN Corporation
• Canada Partner of the Year: Deloitte Canada
• EMEA Partner of the Year: OPUS Technology
• DACH Partner of the Year: WTG
• Iberoamerica Partner of the Year: Inference Labs9

Partner Category Awards: These awards celebrate partners who have excelled in specific areas of collaboration, innovation, and growth.

• Advisory Partner of the Year: Upstack Honors a partner who has provided exceptional strategic guidance, insights, and counsel, helping clients navigate challenges and achieve their business goals.
• Breakthrough Partner of the Year: Calabrio and Zerviz Celebrates partners who have achieved extraordinary progress by significantly advancing their practices and driving impactful growth in 2024.
• Genius AI Partner of the Year: Presidio Recognizes a partner who has demonstrated outstanding expertise in leveraging Five9 Genius AI to deliver transformative solutions, driving business growth and enhancing customer experiences.
• ISV Partner of the Year: Pindrop Celebrates a partner that has demonstrated exceptional innovation, collaboration, and impact through their software solutions, seamlessly integrating with our platform to drive value for customers.
• Partner Marketing Excellence: OPUS Technology Honors a partner who has demonstrated exceptional creativity, strategy, and execution in their marketing efforts, showcasing innovation and impact in driving demand, elevating brand presence, and generating measurable business results.
• Partner Success Partner of the Year: Babble Recognizes a partner that has gone above and beyond in ensuring the success and satisfaction of customers, fostering long-term, sustainable relationships.
• Technology Alliance Partner of the Year: Verint Honors a partner that has demonstrated exceptional collaboration in driving technological innovation, delivering seamless integrations, and enhancing customer experiences as a pioneer and leader in AI-powered CX automation.
• Technology Solutions Distributor of the Year: Intelisys Awarded to the distributor who has delivered exceptional value through their technology solutions, driving innovation and enabling partner success.
• Transformational Partner of the Year: BT and ServiceNow Recognizes partners that have driven significant change and innovation, creating a profound impact on customers, their own organization, and the partnership.

Partner Excellence Awards: Celebrates unwavering commitment to excellence in every facet of partnership. These partners excel across various areas, from generating demand to delivering exceptional value throughout the customer lifecycle.

• Connect Managed Services
• ICQ24
• PanTerra Networks

High Performance Partner of the Year: Honors those who consistently operate at an exceptional level within their region or area of expertise, demonstrating outstanding results and setting benchmarks for success.

• AVANT
• Movigoo
• Onecom
• TELUS Digital
• Waterfield

To learn more about the 2024 Five9 Partner Award winners, visit: https://www.five9.com/partners/awards/global-partner-awards

About Five9

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. For more information, visit www.five9.com

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Hannah Blackington Corporate Communications Director [e-mail]