First Citizens Bank Completes Operational Conversion of Palmetto Heritage Bank Division

First Citizens Bank announced that its Palmetto Heritage Bank division based in Pawleys Island, S.C., has completed its conversion to First Citizens’ operations and systems. This conversion puts both banks on the same operational and technical systems, and aligns customer accounts to First Citizens products and services.

“Now that this conversion is complete, these customers will enjoy our full range of products and services,” said Frank B. Holding Jr., chairman and CEO of First Citizens Bank. “We have an extensive and proud history in South Carolina, and we're excited about continuing to serve the people and businesses of these coastal communities and building on our strong foundation in the market.”

Customers can conduct banking services at any location in First Citizens’ 19-state branch network, through First Citizens Digital Banking (online and mobile), by ATM and by telephone. Information detailing the conversion and transition to First Citizens Bank was mailed to Palmetto Heritage customers in April.

The conversion includes all of the former Palmetto Heritage division accounts. The former Palmetto Heritage branches in Pawleys Island and Murrells Inlet now feature First Citizens Bank signage. As part of the conversion, the former Palmetto Heritage Mount Pleasant branch at 3102 Highway 17 North consolidated into the First Citizens branch located at 2676 Highway 17 North, and the First Citizens Pawleys Island branch at 11022 Ocean Highway consolidated into the former Palmetto Heritage branch across the street at 10919 Ocean Highway.

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank is one of the largest family-controlled banks in the U.S., with more than 550 offices in 19 states. First Citizens Bank is a wholly owned subsidiary of First Citizens BancShares, Inc. (Nasdaq: FCNCA), which has $35 billion in assets. For more information, call toll free 1.888.FC DIRECT (1.888.323.4732) or visit firstcitizens.com. First Citizens Bank. Forever First®.

Contact: Barbara ThompsonFirst Citizens Bank919.716.2716