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Share Name | Share Symbol | Market | Type |
---|---|---|---|
8x8 Inc | NASDAQ:EGHT | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.4106 | 17.55% | 2.7506 | 2.75 | 2.76 | 2.88 | 2.42 | 2.42 | 2,175,974 | 18:06:11 |
Intelligent Insights to Include AI-generated Video Transcriptions, Summaries and Action Items Improve Productivity and Efficiency
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the addition of AI-powered video meeting capabilities to the 8x8 XCaaS platform, enabling users to access real-time AI transcriptions, smart summaries, and follow up action items for enhanced collaboration during and after meetings. The new features highlight 8x8’s continued focus on platform innovation and delivering AI-driven contact center and unified communications solutions to improve productivity and efficiency.
“Almost 90% of companies participating in our research see the value in deploying Generative AI meeting assistants,” says Irwin Lazar, President and Principal Analyst, Metrigy. “By bringing its 8x8 XCaaS platform AI capabilities to video meetings, 8x8 can now also help organizations improve productivity by reducing time spent in post-meeting activities such as following up on action items and summarizing key discussion points.”
Extending AI capabilities across the 8x8 XCaaS Platform empowers organizations and their employees with:
“Our continued AI-led innovations are motivated by our desire to provide organizations with the technology and solutions that make their customer engagement, communication and collaboration efforts more effective and efficient,” said Hunter Middleton, Chief Product Officer at 8x8, Inc. “These continuing AI enhancements to the 8x8 XCaaS platform underpin exactly what we’re striving to achieve – superior employee and customer experiences – and we are deeply committed to bringing to market features that add value to our customers.”
The 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform includes cloud contact center, business phone, video meetings, team chat, and SMS capabilities. 8x8 XCaaS is a resilient, secure, and compliant platform, offering the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading software as a service provider of 8x8 XCaaS™ (Experience Communications as a Service™), an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between unified communications as a service (UCaaS) and contact center as a service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
8x8®, 8x8 XCaaS™, Experience Communications as a Service™ are trademarks of 8x8, Inc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240118978983/en/
Media: PR@8x8.com Investor Relations: Investor.Relations@8x8.com
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