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Share Name | Share Symbol | Market | Type |
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Amdocs Ltd | NASDAQ:DOX | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.26 | 0.31% | 83.90 | 78.34 | 93.16 | 84.58 | 83.53 | 83.95 | 660,338 | 05:00:07 |
Cloud enabled portfolio enables service providers to capture the world of digital immediacy with industry-first solutions such as Amdocs CES Packaged Offering for Multi-Play that enables the launch of best-practice Greenfield multi-play operations in under a year1
At Mobile World Congress, Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today unveiled Amdocs CES 10, the company’s latest product portfolio release designed to speed service providers’ digital transformation and outpace the industry2. Amdocs also announced today enhanced digital services portfolio to support and accelerate service providers’ transition from traditional to digital business models.
This major release enables service providers to meet the industry’s disruptive trends of changing customer and business behaviors, leveraging customer data, digital interactions and new engagement channels to capture the world of digital immediacy and rise to a new level of customer experience. Service providers will be able to win customer affinity, drive long-term, trust-based customer relationships and compete more effectively against non-traditional players.
Amdocs CES 10 introduces industry-first solutions including Amdocs CES Packaged Offering for Multi-Play - a new implementation framework with pre-packaged BSS/OSS, big-data capabilities and business processes which have been specifically designed to launch best-practice Greenfield multi-play operations in under a year1. The Amdocs CES 10 release offers a rich set of digital capabilities in a cloud-enabled portfolio that allows service providers to address the four business imperatives for digital success:
1. Delivering personalized, omni-channel customer experiences across digital dimensions, including retail and eCommerce.
2. Creating a diversified business to capture new revenue streams from the business sector (from home offices to small and medium businesses and enterprises), and the Internet of things (IOT), as well as from multi-play and entertainment offerings.
3. Becoming data empowered to anticipate needs and to make customer, business and operational decisions based on insights and predictive analytics.
4. Achieving service agility to shorten the time to market of multi-play offerings to mere hours, and use network functions virtualization (NFV) to accelerate the fast rollout of new technologies and hybrid network services.
“Service providers are increasingly realizing how much progress they need to make to compete as digital service providers,” said Andy Hicks, Research Director, Telecoms and Networking, EMEA at IDC. “Not only do they have to bring products to market much more quickly, they need to integrate their technology and business stacks, and unify their different channels to the customer. The new capabilities that Amdocs is announcing speak to this set of new and expanded priorities
Amdocs CES 10 new and enhanced capabilities include:
“Our industry is at an historical intersection, driven by digital immediacy and evolving customer experience expectations. Service providers must be able to offer customers experiences that will be valuable to them as individuals on any digital dimension, even non-telecom-traditional ones,” said Chris Williams, head of global marketing at Amdocs. “They must diversify to be able to offer new types of services to new types of customers, leverage data to improve service quality, and establish the agility to introduce new promotions within hours and instantiate them within seconds. Amdocs CES 10 is specifically designed to help them do that and win customer attention time after time, in ways they couldn’t before, developing stronger customer affinity to better compete.”
1 According to internal Amdocs benchmarks of customer pilot deployments. Customer results may vary.
2 According to recent IDC research, 50 percent of global C-level and senior service provider decision makers predict it will take their companies more than five years to transform. Research was commissioned by Amdocs and published February 2016 - http://www.amdocs.com/news/pages/digital-transformation-in-communications-industry-not-happening-fast-enough.aspx
Supporting Resources
About Amdocs
Amdocs is the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional and managed services, have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience.
The Amdocs portfolio enables service providers to capture the world of digital immediacy by operating across digital dimensions to engage customers with personalized, omni-channel experiences; creating a diversified business to capture new revenue streams; becoming data empowered to make business and operational decisions based on insight-based and predictive analytics; and achieving service agility to accelerate the fast rollout of new technologies and hybrid network services.
Amdocs and its more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2015 filed on December 10, 2015 and our quarterly 6-K form furnished on February 16, 2016.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160222005685/en/
onechocolate communications for Amdocs UKDaniel Couzens / Stacey Jones / Susanna WoodTel: +44 (0) 207 437 0227E-Mail: Amdocs@onechocolatecomms.co.uk
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