Amdocs Enters into a Managed Services Agreement with T-Mobile USA to Drive Growth in Subscription Services

Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announces a multi-year agreement to extend managed services in support of T-Mobile’s Metro pre-paid business.  In addition, T-Mobile USA selected a new subscription monetization solution based on Amdocs MarketONE that will help T-Mobile deliver new digital subscription offerings with a seamless customer experience.

The increasing popularity of direct-to-consumer digital services is creating new challenges. Leading service providers such as T-Mobile are re-imagining the customer experience by leveraging their smart systems to enhance customer journeys across all touch points. With Amdocs Media’s MarketONE, T-Mobile looks to gain speed, agility and competitive advantage as it onboards partners more efficiently and drives penetration of digital services.

“Amdocs has been a trusted partner for over 20 years and expanding our relationship via this type of collaboration reflects our confidence and trust in them, as well as their ability to innovate and deliver,” said Cody Sanford, EVP and CIO at T-Mobile.

“T-Mobile continues to deliver on the high expectations of American consumers,” said Anthony Goonetilleke, group president of Media, Network and Technology at Amdocs. “By leveraging our SaaS-based Amdocs MarketONE platform, we look forward to helping T-Mobile deliver popular digital subscription services to their customers in a seamless, integrated manner.”

Supporting Resources

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About Amdocs

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at www.amdocs.com.

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2018 filed on December 10, 2018 and our quarterly 6-K form furnished on February 19, May 28, August 19 and November 12, 2019.

Media Contact:Linda HoriuchiAmdocs Public RelationsTel: [phone]E-mail: [e-mail] Holt PAN Communications for Amdocs Email: [e-mail]

Amdocs1390 Timberlake Manor ParkwayChesterfield, MO 63017USAwww.amdocs.com

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