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American Express Reports Record Results for 2003 and Fourth Quarter NEW YORK, Jan. 26 -- American Express Company today reported record earnings for 2003. Growth in Cardmember Spending and Borrowing, Excellent Credit Quality and Higher Client Assets Reflect Strong Momentum in Key Businesses (Dollars in millions, except per share amounts) Quarters Ended Percentage Years Ended Percentage December 31 Inc/(Dec) December 31 Inc/(Dec) 2003 2002 2003 2002 Revenues $7,068 $6,196 14% $25,866 $23,807 9% Income Before Accounting Change $776 $683 14% $3,000 $2,671 12% Net Income $763* $683 12% $2,987* $2,671 12% Earnings Per Common Share - Basic: Income Before Accounting Change $0.61 $0.52 17% $2.34 $2.02 16% Net income $0.60* $0.52 15% $2.33* $2.02 15% Earnings Per Common Share - Diluted: Income Before Accounting Change $0.60 $0.52 15% $2.31 $2.01 15% Net income $0.59* $0.52 13% $2.30* $2.01 14% Average Common Shares Outstanding Basic 1,277 1,309 (2)% 1,284 1,320 (3)% Diluted 1,299 1,317 (1)% 1,298 1,330 (2)% Return on Average Total Shareholders' Equity** 20.6% 20.2% - 20.6% 20.2% - * Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or $0.01 on both a basic and diluted per share basis, relating to the December 31, 2003 adoption of Financial Accounting Standards Board (FASB) Interpretation No. 46, "Consolidation of Variable Interest Entities" (FIN 46), revised December 2003. ** Computed on a trailing 12-month basis using total Shareholders' Equity as included in the Consolidated Financial Statements prepared in accordance with accounting principles generally accepted in the United States (GAAP). Diluted earnings per share (EPS) before accounting change rose to $2.31, up 15 percent from $2.01 a year ago. EPS after accounting change was $2.30, up 14 percent. Income before accounting change was $3.0 billion, up 12 percent from $2.67 billion. Net income was $2.99 billion, also up 12 percent. On December 31, 2003, the company adopted Financial Accounting Standards Board's (FASB) accounting rule FIN 46 (as revised) and recognized a fourth quarter $20 million non-cash pre-tax charge ($13 million after-tax) at American Express Financial Advisors (AEFA). The company's 2003 return on equity was 20.6 percent. Revenues totaled $25.9 billion, up 9 percent from $23.8 billion a year ago. This growth reflects a strong rise in cardmember spending, lending balances and cards-in-force. It also reflects increased revenue from higher asset levels at AEFA. Consolidated expenses totaled $21.6 billion, up 8 percent from $20.1 billion a year ago. This increase primarily reflects higher expenses for marketing, promotion, rewards and cardmember services, human resources and other operating costs. For the fourth quarter, American Express reported EPS before accounting change of $0.60, up 15 percent from $0.52 a year ago. EPS after accounting change was $0.59, up 13 percent. Income before accounting change was $776 million, up 14 percent from $683 million. Net income was $763 million, up 12 percent. "We delivered record results for the full year as well as the fourth quarter and are in an excellent position to capitalize on an improving economy as we enter 2004," said Kenneth I. Chenault, Chairman and CEO. "Higher investment spending over the past year or so has substantially improved our competitive position and is generating strong growth in cardmember spending and loan volumes. Credit quality continues to be outstanding. We are also benefiting from stronger equity markets as well as an improvement in the travel sector. "During the latter part of 2003 our momentum was even better than we originally expected and produced results that exceeded our earlier forecast." In October, the company said that it believed 2003 EPS before accounting change would be at the high end of its previous guidance of $2.26 to $2.29. As noted earlier, EPS for 2003 before accounting change was $2.31. 2003 Results The overall increase in 2003 revenues reflected 8 percent growth at Travel Related Services (TRS), 10 percent growth at AEFA and 7 percent growth at American Express Bank (AEB). More specifically, * Discount revenue rose 11 percent, reflecting a 13 percent increase in cardmember spending. * Net finance charge revenue increased 12 percent, reflecting continued strong growth in the cardmember lending portfolio. * Management and distribution fees rose 7 percent, reflecting in part higher asset levels at AEFA. * Insurance and annuity-related revenues rose 12 percent. The overall rise in expenses for 2003 reflected increases of 7 percent at TRS, 12 percent at AEFA and 4 percent at AEB. More specifically, the overall increase reflected: * A 25 percent increase in marketing, promotion, rewards and cardmember services expenses, driven by a 26 percent increase at TRS. * An 11 percent increase in human resources expense, driven by merit increases, employee benefits and management incentives, reflecting in part the decision to expense stock options in 2003. * An 8 percent increase in other operating expenses, including an 8 percent increase at TRS. These items were partially offset by a 16 percent decline in interest expense, reflecting a 22 percent decline in charge card interest expense at TRS, and a 3 percent decrease in provision for losses, including an 11 percent decline at TRS. Travel Related Services (TRS) reported record 2003 net income of $2.43 billion, up 14 percent from $2.14 billion a year ago. The following discussion of full-year results presents TRS segment results on a "managed basis," as if there had been no cardmember lending securitization transactions. This is the basis used by management to evaluate operations and is consistent with industry practice. For further information about managed basis and reconciliation of GAAP and managed TRS information, see the "Managed Basis" section below. The AEFA, AEB and Corporate and Other sections below are presented on a GAAP basis. Total net revenues rose 8 percent to a record $20.1 billion, reflecting strong growth in spending and borrowing on American Express Cards. The 2003 results reflected higher average cardmember spending, the continued benefit of rewards programs and the addition of 3.5 million cards- in-force. The higher business volumes were driven by strong growth in retail and everyday spending categories, and by a notable improvement in the travel and entertainment sector particularly during the fourth quarter. Net finance charge revenue increased 8 percent, reflecting 13 percent growth in average loan balances partially offset by a lower net interest yield. Net card fees increased 6 percent primarily as a result of a higher number of cards-in-force. Travel commissions and fees grew 7 percent driven by improving travel sales and the acquisition of Rosenbluth International in the fourth quarter. Total expenses increased 6 percent reflecting greater expenses for marketing, promotion, rewards and cardmember services, human resources and other operating costs. These increases were partially offset by lower interest costs, reduced provisions for losses and cost-control initiatives. Marketing, promotion, rewards and cardmember services expenses increased 27 percent, primarily reflecting the previously announced plans to expand card-acquisition and cardmember loyalty programs. Human resources expense increased 9 percent largely due to merit increases, higher employee benefits and management incentives. Other operating expenses increased 8 percent. Credit quality remained very strong in both the charge and credit card portfolios. The total provision for losses declined 9 percent, reflecting a decline of 7 percent in the lending provision and a decline of 11 percent in the charge card provision. Reserve coverage ratios remained at historically strong levels despite higher loan and receivable balances. Charge card interest expense decreased 20 percent largely due to lower funding costs. This decrease was partially offset by higher average receivable balances. TRS reported fourth quarter 2003 net income of $606 million, up 10 percent from $550 million a year ago. On both a GAAP and managed basis, the increase reflected improved business volumes, as well as a decrease in provision for losses and lower funding costs. These factors were partially offset by an increase in marketing, promotion, rewards and cardmember services expenses. American Express Financial Advisors (AEFA) reported 2003 income before accounting change of $682 million, up 8 percent from $632 million a year ago. Net income rose to $669 million, up 6 percent. Total revenues increased 10 percent. Investment income rose 11 percent, reflecting a higher level of owned investments and lower investment losses, which were partially offset by lower yields. Owned assets increased due to the cumulative benefit of sales during the past two years of annuities, insurance and certificate products. Management and distribution fees as well as assets under management increased from year-ago levels. This improvement reflected the Threadneedle acquisition and higher brokerage revenue. Other revenues rose from last year reflecting strong performance in the property-casualty and life insurance businesses. Human resources and other operating expenses rose a combined 14 percent from year-ago levels, reflecting merit increases, higher employee benefits, management incentive costs and the Threadneedle acquisition. The after-tax results reflect a tax benefit related to the tax treatment of dividend income. AEFA reported fourth quarter income before accounting change of $195 million, up 28 percent from $153 million a year ago. Net income rose to $182 million, up 19 percent. This increase primarily reflected improved equity market conditions. American Express Bank (AEB) reported net income for 2003 of $102 million, up 27 percent from $80 million a year ago. AEB's results reflect lower provision for losses primarily due to the continued stabilization of write-offs in the consumer-lending portfolio. The results also reflected higher fee-related, foreign exchange and other revenues in Private Banking and the Financial Institutions Group. These benefits were partially offset by lower net interest income and higher operating expenses. AEB reported fourth quarter 2003 net income of $29 million, up 22 percent from $24 million a year ago. Corporate and Other reported 2003 net expenses of $214 million compared with $176 million in 2002. Included in results for 2002 were the final preferred stock dividends from Lehman Brothers, totaling $69 million ($59 million after-tax). These dividends were offset by expenses related to business-building initiatives. Corporate and Other reported fourth quarter 2003 net expenses of $54 million, compared with $44 million a year ago. Other Items The company adopted a new accounting rule on December 31, 2003: FASB Interpretation No. 46, "Consolidation of Variable Interest Entities" (FIN 46), as revised. FIN 46 requires the consolidation of certain structured investments that AEFA either owns or manages for third parties. The company recognized a below-the-line, non-cash charge of $13 million after-tax relating to this accounting change. The charge is lower than the company's preliminary estimate provided in July 2003 due to subsequent revised FASB guidance related to the rules and market factors as of December 31, 2003. Managed Basis - TRS Managed basis means the presentation assumes there have been no securitization transactions, i.e. all securitized cardmember loans and related income effects are reflected as if they were in the company's balance sheet and income statements, respectively. The company presents TRS information on a managed basis because that is the way the company's management views and manages the business. Management believes that a full picture of trends in the company's cardmember lending business can only be derived by evaluating the performance of both securitized and non-securitized cardmember loans. Asset securitization is just one of several ways for the company to fund cardmember loans. Use of a managed basis presentation, including non- securitized and securitized cardmember loans, presents a more accurate picture of the key dynamics of the cardmember lending business, avoiding distortions due to the mix of funding sources at any particular point in time. For example, irrespective of the funding mix, it is important for management and investors to see metrics, such as changes in delinquencies and write-off rates, for the entire cardmember lending portfolio because they are more representative of the economics of the aggregate cardmember relationships and ongoing business performance and trends over time. It is also important for investors to see the overall growth of cardmember loans and related revenue and changes in market share, which are all significant metrics in evaluating the company's performance and which can only be properly assessed when all non-securitized and securitized cardmember loans are viewed together on a managed basis. The Consolidated Section of this press release and attachments provide the GAAP presentation for items described on a managed basis. The following table reconciles the GAAP-basis TRS income statements to the managed-basis information. Travel Related Services Selected Financial Information (Unaudited) Years Ended December 31, (millions) Preliminary GAAP Basis --------------------------------- Percentage 2003 2002 Inc/(Dec) --------------------------------- Net revenues: Discount revenue $8,781 $7,931 10.7% Net card fees 1,835 1,726 6.3 Lending: Finance charge revenue 2,525 2,338 8.0 Interest expense 483 510 (5.2) -------- -------- Net finance charge revenue 2,042 1,828 11.7 Travel commissions and fees 1,507 1,408 7.0 Other commissions and fees 1,901 1,833 3.7 Travelers Cheque investment income 367 375 (2.2) Securitization income, net 1,150 1,049 9.7 Other revenues 1,606 1,571 2.3 -------- -------- Total net revenues 19,189 17,721 8.3 -------- -------- Expenses: Marketing, promotion, rewards and cardmember services 3,814 3,027 26.0 Provision for losses and claims: Charge card 853 960 (11.1) Lending 1,218 1,369 (11.0) Other 127 149 (14.1) -------- -------- Total 2,198 2,478 (11.3) Charge card interest expense 786 1,001 (21.6) Human resources 3,822 3,503 9.1 Other operating expenses 4,998 4,636 7.8 Restructuring charges - (4) - -------- -------- Total expenses 15,618 14,641 6.7 -------- -------- Pretax income 3,571 3,080 15.9 Income tax provision 1,141 945 20.7 -------- -------- Net income $2,430 $2,135 13.8 ======== ======== Travel Related Services Selected Financial Information (Unaudited) Years Ended December 31, (millions) Preliminary Securitization Effect Managed Basis ---------------- -------------------------- Percentage 2003 2002 2003 2002 Inc/(Dec) ---------------- -------------------------- Net revenues: Discount revenue Net card fees Lending: Finance charge revenue $2,172 $2,166 $4,697 $4,504 4.3% Interest expense 272 340 755 850 (11.1) ------- ------- ------- ------- Net finance charge revenue 1,900 1,826 3,942 3,654 7.9 Travel commissions and fees Other commissions and fees 193 185 2,094 2,018 3.8 Travelers Cheque investment income Securitization income, net (1,150) (1,049) - - - Other revenues - (14) 1,606 1,557 3.2 ------- ------- ------- ------- Total net revenues 943 948 20,132 18,669 7.8 ------- ------- ------- ------- Expenses: Marketing, promotion, rewards and cardmember services (74) (81) 3,740 2,946 27.0 Provision for losses and claims: Charge card Lending 1,067 1,098 2,285 2,467 (7.4) Other ------- ------- ------- ------- Total 1,067 1,098 3,265 3,576 (8.7) Charge card interest expense - (14) 786 987 (20.4) Human resources Other operating expenses (50) (55) 4,948 4,581 8.0 Restructuring charges ------- ------- ------- ------- Total expenses $943 $948 $16,561 $15,589 6.2 ------- ------- ------- ------- Travel Related Services Selected Financial Information (Unaudited) Quarters Ended December 31, (millions) Preliminary GAAP Basis --------------------------------- Percentage 2003 2002 Inc/(Dec) --------------------------------- Net revenues: Discount revenue $2,432 $2,122 14.6% Net card fees 467 435 7.1 Lending: Finance charge revenue 654 602 8.7 Interest expense 123 132 (6.0) -------- -------- Net finance charge revenue 531 470 12.9 Travel commissions and fees 445 369 20.9 Other commissions and fees 515 476 8.2 Travelers Cheque investment income 93 94 (1.2) Securitization income, net 293 284 3.2 Other revenues 435 415 5.2 -------- -------- Total net revenues 5,211 4,665 11.7 -------- -------- Expenses: Marketing, promotion, rewards and cardmember services 1,141 796 43.3 Provision for losses and claims: Charge card 227 237 (3.8) Lending 330 414 (20.2) Other 28 26 11.1 -------- -------- Total 585 677 (13.3) Charge card interest expense 187 252 (26.0) Human resources 1,003 852 17.7 Other operating expenses 1,411 1,279 10.3 Restructuring charges - 15 - -------- -------- Total expenses 4,327 3,871 11.8 -------- -------- Pretax income 884 794 11.3 Income tax provision 278 244 13.9 -------- -------- Net income $606 $550 10.2 ======== ======== Travel Related Services Selected Financial Information (Unaudited) Quarters Ended December 31, (millions) Preliminary Securitization Effect Managed Basis ---------------- -------------------------- Percentage 2003 2002 2003 2002 Inc/(Dec) ---------------- -------------------------- Net revenues: Discount revenue Net card fees Lending: Finance charge revenue $532 $553 $1,186 $1,155 2.8% Interest expense 84 89 207 221 (5.1) ------- ------- ------- ------- Net finance charge revenue 448 464 979 934 4.6 Travel commissions and fees Other commissions and fees 53 48 568 524 8.5 Travelers Cheque investment income Securitization income, net (293) (284) - - - Other revenues - (4) 435 411 6.1 ------- ------- ------- ------- Total net revenues 208 224 5,419 4,889 10.8 ------- ------- ------- ------- Expenses: Marketing, promotion, rewards and cardmember services Provision for losses and claims: Charge card Lending 208 227 538 641 (16.3) Other ------- ------- ------- ------- Total 208 227 793 904 (12.3) Charge card interest expense - (3) 187 249 (24.9) Human resources Other operating expenses Restructuring charges ------- ------- ------- ------- Total expenses $208 $224 $4,535 $4,095 10.7 ------- ------- ------- ------- American Express Company (www.americanexpress.com), founded in 1850, is a global travel, financial and network services provider. Note: The 2003 Fourth Quarter/Full Year Earnings Supplement, as well as CFO Gary Crittenden's presentation from the investor conference call referred to below, will be available today on the American Express web site at http://ir.americanexpress.com. An investor conference call to discuss fourth quarter earnings results, operating performance and other topics that may be raised during the discussion will be held at 5:00 p.m. (ET) today. Live audio of the conference call will be accessible to the general public on the American Express web site at http://ir.americanexpress.com. A replay of the conference call also will be available today at the same web site address. This release includes forward-looking statements, which are subject to risks and uncertainties. The words "believe," "expect," "anticipate," "optimistic," "intend," "plan," "aim," "will," "may," "should," "could," "would," "likely," and similar expressions are intended to identify forward- looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update or revise any forward- looking statements. Factors that could cause actual results to differ materially from these forward-looking statements include, but are not limited to: the company's ability to successfully implement a business model that allows for significant earnings growth based on revenue growth that is lower than historical levels, including the ability to improve its operating expense to revenue ratio both in the short-term and over time, which will depend in part on the effectiveness of re-engineering and other cost-control initiatives, as well as factors impacting the company's revenues; the company's ability to moderate the quarterly growth rate of its marketing, promotion, rewards and cardmember services expenses to levels below the fourth quarter of 2003; the company's ability to grow its business and meet or exceed its return on shareholders' equity target by reinvesting approximately 35% of annually-generated capital, and returning approximately 65% of such capital to shareholders, over time, which will depend on the company's ability to manage its capital needs and the effect of business mix, acquisitions and rating agency requirements; the ability of the company to generate sufficient revenues for expanded investment spending and to actually spend such funds to the extent available, and the ability to capitalize on such investments to improve business metrics; credit risk related to consumer debt, business loans, merchant bankruptcies and other credit exposures both in the U.S. and internationally; fluctuation in the equity and fixed income markets, which can affect the amount and types of investment products sold by AEFA, the market value of its managed assets, and management, distribution and other fees received based on the value of those assets; AEFA's ability to recover Deferred Acquisition Costs (DAC), as well as the timing of such DAC amortization, in connection with the sale of annuity, insurance and certain mutual fund products; changes in assumptions relating to DAC, which could impact the amount of DAC amortization; the ability to improve investment performance in AEFA's businesses, including attracting and retaining high- quality personnel; the success, timeliness and financial impact, including costs, cost savings and other benefits including increased revenues, of re- engineering initiatives being implemented or considered by the company, including cost management, structural and strategic measures such as vendor, process, facilities and operations consolidation, outsourcing (including, among others, technologies operations), relocating certain functions to lower- cost overseas locations, moving internal and external functions to the Internet to save costs, and planned staff reductions relating to certain of such re-engineering actions; the ability to control and manage operating, infrastructure, advertising and promotion and other expenses as business expands or changes, including balancing the need for longer-term investment spending; the potential negative effect on the company's businesses and infrastructure, including information technology systems, terrorist attacks, disasters or other catastrophic events in the future; the impact on the company's businesses resulting from continuing geopolitical uncertainty; the overall level of consumer confidence; consumer and business spending on the company's travel related services products, particularly credit and charge cards and growth in card lending balances, which depend in part on the ability to issue new and enhanced card products and increase revenues from such products, attract new cardholders, capture a greater share of existing cardholders' spending, sustain premium discount rates, increase merchant coverage, retain cardmembers after low introductory lending rates have expired, and expand the global network services business; the ability to manage and expand cardmember benefits, including Membership Rewards(R), in a cost effective manner and to accurately estimate the provision for the cost of the Membership Rewards program; the triggering of obligations to make payments to certain co-brand partners, merchants, vendors and customers under contractual arrangements with such parties under certain circumstances; successfully cross-selling financial, travel, card and other products and services to the company's customer base, both in the United States and internationally; a downturn in the company's businesses and/or negative changes in the company's and its subsidiaries' credit ratings, which could result in contingent payments under contracts, decreased liquidity and higher borrowing costs; fluctuations in interest rates, which impact the company's borrowing costs, return on lending products and spreads in the investment and insurance businesses; credit trends and the rate of bankruptcies, which can affect spending on card products, debt payments by individual and corporate customers and businesses that accept the company's card products and returns on the company's investment portfolios; fluctuations in foreign currency exchange rates; political or economic instability in certain regions or countries, which could affect lending and other commercial activities, among other businesses, or restrictions on convertibility of certain currencies; changes in laws or government regulations; the costs and integration of acquisitions; and outcomes and costs associated with litigation and compliance and regulatory matters. A further description of these and other risks and uncertainties can be found in the company's Annual Report on Form 10-K for the year ended December 31, 2002, and its other reports filed with the SEC. All information in the following tables is presented on a basis prepared in accordance with accounting principles generally accepted in the United States (GAAP), unless otherwise indicated. (Preliminary) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited) (Millions) Quarters Ended December 31, ------------------ Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- Revenues Discount revenue $2,432 $2,122 14.6 % Net investment income 786 816 (3.7) Management and distribution fees 758 528 43.4 Cardmember lending net finance charge revenue 531 470 12.9 Net card fees 467 435 7.1 Travel commissions and fees 445 369 20.9 Other commissions and fees 487 505 (3.8) Insurance and annuity revenues 366 317 15.7 Securitization income, net 293 284 3.2 Other 503 350 44.4 ------ ------ Total revenues 7,068 6,196 14.1 Expenses Human resources 1,708 1,379 23.8 Provision for losses and benefits 1,164 1,250 (6.9) Marketing, promotion, rewards and cardmember services 1,166 822 41.9 Interest 205 270 (24.0) Other operating expenses 1,735 1,512 14.8 Restructuring charges - 14 - Disaster recovery charge - - - ------ ------ Total expenses 5,978 5,247 13.9 ------ ------ Pretax income before accounting change 1,090 949 14.8 Income tax provision 314 266 17.5 ------ ------ Income before accounting change 776 683 13.7 Cumulative effect of accounting change, net of tax (A) (13) - - ------ ------ Net income $763 $683 11.8 % ====== ====== Note: Certain prior period amounts have been reclassified to conform to current year presentation. (A) Reflects a $20 million non-cash pre-tax charge ($13 million after-tax) related to the December 31, 2003 adoption of FIN 46, as revised. (Preliminary) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited) (Millions) Years Ended December 31, ------------------ Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- Revenues Discount revenue $8,781 $7,931 10.7 % Net investment income 3,063 2,991 2.4 Management and distribution fees 2,450 2,285 7.2 Cardmember lending net finance charge revenue 2,042 1,828 11.7 Net card fees 1,835 1,726 6.3 Travel commissions and fees 1,507 1,408 7.0 Other commissions and fees 1,977 1,928 2.5 Insurance and annuity revenues 1,366 1,218 12.2 Securitization income, net 1,150 1,049 9.7 Other 1,695 1,443 17.5 ------ ------ Total revenues 25,866 23,807 8.7 Expenses Human resources 6,333 5,725 10.6 Provision for losses and benefits 4,429 4,586 (3.4) Marketing, promotion, rewards and cardmember services 3,901 3,119 25.1 Interest 905 1,082 (16.4) Other operating expenses 6,053 5,582 8.5 Restructuring charges (2) (7) (75.8) Disaster recovery charge - (7) - ------ ------ Total expenses 21,619 20,080 7.7 ------ ------ Pretax income before accounting change 4,247 3,727 13.9 Income tax provision 1,247 1,056 18.0 ------ ------ Income before accounting change 3,000 2,671 12.3 Cumulative effect of accounting change, net of tax (A) (13) - - ------ ------ Net income $2,987 $2,671 11.8 % ====== ====== Note: Certain prior period amounts have been reclassified to conform to current year presentation. (A) Reflects a $20 million non-cash pre-tax charge ($13 million after-tax) related to the December 31, 2003 adoption of FIN 46, as revised. (Preliminary) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (Billions) December 31, December 31, 2003 2002 ------------ ------------ Assets Cash and cash equivalents $ 6 $ 10 Accounts receivable 31 29 Investments 57 54 Loans 32 28 Separate account assets 31 22 Other assets 18 14 ------------ ------------ Total assets $ 175 $ 157 ============ ============ Liabilities and Shareholders' Equity Separate account liabilities $ 31 $ 22 Short-term debt 19 21 Long-term debt 21 16 Other liabilities 89 84 ------------ ------------ Total liabilities 160 143 ------------ ------------ Shareholders' Equity 15 14 ------------ ------------ Total liabilities and shareholders' equity $ 175 $ 157 ============ ============ Note: Certain prior period amounts have been reclassified to conform to current year presentation. (Preliminary) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (Unaudited) (Millions) Quarters Ended December 31, ------------------ Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- REVENUES (A) Travel Related Services $ 5,211 $ 4,665 12 % American Express Financial Advisors 1,740 1,444 20 American Express Bank 205 188 9 ------ ------ 7,156 6,297 14 Corporate and other, including adjustments and eliminations (88) (101) 13 ------ ------ CONSOLIDATED REVENUES $ 7,068 $ 6,196 14 % ====== ====== PRETAX INCOME (LOSS) BEFORE ACCOUNTING CHANGE Travel Related Services $ 884 $ 794 11 % American Express Financial Advisors 248 206 20 American Express Bank 42 36 16 ------ ------ 1,174 1,036 13 Corporate and other (84) (87) 3 ------ ------ PRETAX INCOME BEFORE ACCOUNTING CHANGE $ 1,090 $ 949 15 % ====== ====== NET INCOME (LOSS) Travel Related Services $ 606 $ 550 10 % American Express Financial Advisors 182(B) 153 19 American Express Bank 29 24 22 ------ ------ 817 727 12 Corporate and other (54) (44) (23) ------ ------ NET INCOME $ 763(B) $ 683 12 % ====== ====== (A) Managed net revenues are reported net of American Express Financial Advisors' provision for losses and benefits and exclude the effect of TRS' securitization activities. The following table reconciles consolidated GAAP revenues to Managed Basis net revenues: GAAP revenues $ 7,068 $ 6,196 14 % Effect of TRS securitizations 208 224 Effect of AEFA provisions (555) (539) ------ ------ Managed net revenues $ 6,721 $ 5,881 14 % ====== ====== (B) Reflects a $20 million non-cash pre-tax charge ($13 million after- tax) related to the December 31, 2003 adoption of FIN 46, as revised. (Preliminary) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (Unaudited) (Millions) Years Ended December 31, ------------------ Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- REVENUES (A) Travel Related Services $19,189 $17,721 8 % American Express Financial Advisors 6,172 5,617 10 American Express Bank 801 745 7 ------ ------ 26,162 24,083 9 Corporate and other, including adjustments and eliminations (296) (276) (7) ------ ------ CONSOLIDATED REVENUES $25,866 $23,807 9 % ====== ====== PRETAX INCOME (LOSS) BEFORE ACCOUNTING CHANGE Travel Related Services $ 3,571 $ 3,080 16 % American Express Financial Advisors 859 865 (1) American Express Bank 151 121 24 ------ ------ 4,581 4,066 13 Corporate and other (334) (339) 2 ------ ------ PRETAX INCOME BEFORE ACCOUNTING CHANGE $ 4,247 $ 3,727 14 % ====== ====== NET INCOME (LOSS) Travel Related Services $ 2,430 $ 2,135 14 % American Express Financial Advisors 669(B) 632 6 American Express Bank 102 80 27 ------ ------ 3,201 2,847 12 Corporate and other (214) (176) (21) ------ ------ NET INCOME $ 2,987(B) $ 2,671 12 % ====== ====== (A) Managed net revenues are reported net of American Express Financial Advisors' provision for losses and benefits and exclude the effect of TRS' securitization activities. The following table reconciles consolidated GAAP revenues to Managed Basis net revenues: GAAP revenues $25,866 $23,807 9 % Effect of TRS securitizations 943 948 Effect of AEFA provisions (2,122) (1,954) ------ ------ Managed net revenues $24,687 $22,801 8 % ====== ====== (B) Reflects a $20 million non-cash pre-tax charge ($13 million after- tax) related to the December 31, 2003 adoption of FIN 46, as revised. (Preliminary) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (CONTINUED) (UNAUDITED) Quarters Ended December 31, ---------------- Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- EARNINGS PER SHARE BASIC Income before accounting change $ 0.61 $ 0.52 17 % Net income $ 0.60(A) $ 0.52 15 % ====== ====== Average common shares outstanding (millions) 1,277 1,309 (2)% ====== ====== DILUTED Income before accounting change $ 0.60 $ 0.52 15 % Net income $ 0.59(A) $ 0.52 13 % ====== ====== Average common shares outstanding (millions) 1,299 1,317 (1)% ====== ====== Cash dividends declared per common share $ 0.10 $ 0.08 25 % ====== ====== SELECTED STATISTICAL INFORMATION (Unaudited) Quarters Ended December 31, ---------------- Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- Return on average total shareholders' equity (B) 20.6 % 20.2 % - Common shares outstanding (millions) 1,284 1,305 (2)% Book value per common share $ 11.93 $ 10.63 12 % Shareholders' equity (billions) $ 15.3 $ 13.9 11 % (A) Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or $0.01 per share on both a basic and diluted basis, related to the December 31, 2003 adoption of FIN 46, as revised. (B) Computed on a trailing 12-month basis using total shareholders' equity as included in the Consolidated Financial Statements prepared in accordance with GAAP. (Preliminary) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (CONTINUED) (UNAUDITED) Years Ended December 31, ----------------- Percentage 2003 2002 Inc/(Dec) ------ ------ ---------- EARNINGS PER SHARE BASIC Income before accounting change $ 2.34 $ 2.02 16 % Net income $ 2.33(A) $ 2.02 15 % ====== ====== Average common shares outstanding (millions) 1,284 1,320 (3)% ====== ====== DILUTED Income before accounting change $ 2.31 $ 2.01 15 % Net income $ 2.30(A) $ 2.01 14 % ====== ====== Average common shares outstanding (millions) 1,298 1,330 (2)% ====== ====== Cash dividends declared per common share $ 0.38 $ 0.32 19 % ====== ====== SELECTED STATISTICAL INFORMATION (Unaudited) Years Ended December 31, ----------------- Percentage 2003 2002 Inc/(Dec) ------ ------ ----------- Return on average total shareholders' equity (B) 20.6 % 20.2 % - Common shares outstanding (millions) 1,284 1,305 (2)% Book value per common share $ 11.93 $ 10.63 12 % Shareholders' equity (billions) $ 15.3 $ 13.9 11 % (A) Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or $0.01 per share on both a basic and diluted basis, related to the December 31, 2003 adoption of FIN 46, as revised. (B) Computed on a trailing 12-month basis using total shareholders' equity as included in the Consolidated Financial Statements prepared in accordance with GAAP. To view additional business segment financials go to: http://ir.americanexpress.com SOURCE American Express Company -0- 01/26/2004 /CONTACT: Molly Faust, +1-212-640-0624, molly.faust@aexp.com, or Michael J. O'Neill, +1-212-640-5951, mike.o'neill@aexp.com, both of American Express Company/ /FCMN Contact: alexandra.a.martinez@aexp.com / /Web site: http://www.americanexpress.com / (AXP) -end- nnnn END
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