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RNS Number:3697K American Express Co 24 April 2003 Contacts: Molly Faust Michael J. O'Neill 212/640-0624 212/640-5951 molly.faust@aexp.com mike.o'neill@aexp.com AMERICAN EXPRESS REPORTS RECORD FIRST QUARTER NET INCOME OF $692 MILLION Results Reflect Solid Growth in Cardmember Spending and Lending as well as Strong Credit Quality -------------------------------------------------------------------------------- (Dollars in millions, except per share amounts) Quarters Ended Percentage March 31 INC/(DEC) ------------------------------ ----------- 2003 2002 ---- ---- Net Income $ 692 $ 618 12% Revenues $6,023 $5,759 5% Per Share Net Income Basic $ 0.53 $ 0.47 13% Diluted $ 0.53 $ 0.46 15% Average Common Shares Outstanding Basic 1,297 1,325 (2%) Diluted 1,305 1,335 (2%) Return on Average Equity* 20.7% 11.5% - ---------------------------------------------------------------------------------------------------------- *Computed on a trailing 12-month basis. NEW YORK - April 24, 2003 - American Express Company today reported record first quarter net income of $692 million, up 12 percent from $618 million a year ago. Diluted earnings per share (EPS) rose to $0.53, up 15 percent from $0.46 a year ago. The company's return on equity was 20.7 percent. Revenues on a GAAP basis totaled $6.0 billion, up five percent from $5.8 billion a year ago. A 10 percent rise in spending on American Express cards and a similar increase in cardmember lending balances more than offset the impact of weak financial markets on revenues at American Express Financial Advisors (AEFA). Consolidated expenses on a GAAP basis totaled $5.0 billion, up three percent from $4.9 billion a year ago. This increase reflects in part higher cardmember loyalty expenses and increased card marketing programs. The increase was partially offset by a lower provision for losses, reflecting further improvement in credit quality as well as the benefit of lower interest rates. "Despite a severe slowdown in the travel sector, continued pressure on corporate cardmember spending and weak financial markets, we generated our highest-ever first quarter earnings," said Kenneth I. Chenault, Chairman and CEO. "The results for the quarter illustrated some of the fundamental changes we've been making over the last two years to adapt our business to a more difficult economic environment. Key factors included: *Higher cardmember revenues from retail and everyday spending, which offset weakness in our traditional travel and entertainment sector. *Growth in the cardmember lending portfolio, which provided a strong complement to our traditional charge card business. *Expanded rewards programs, which helped to strengthen cardmember loyalty and distinguish our products from the competition. *Our strong risk management capability, which contributed to industry-leading credit indicators in the card business. *Re-engineering programs, which helped lower our expenses and gave us the flexibility to re-invest these savings in business-building initiatives. *The shift from the corporate to consumer market, which is producing stronger and more consistent results at American Express Bank (AEB). *An improved risk profile, stronger investment performance and tighter expense control, which are helping AEFA through prolonged market weakness and setting the foundation for a turnaround when conditions improve." Mr. Chenault added, "Despite some specific areas of weakness, we are seeing good overall momentum in our business. Fortunately, we entered 2003 with a business plan that took a cautious approach, with no expectation that economic conditions would significantly improve." The first quarter revenue growth reflected increases of seven percent at American Express Travel Related Services (TRS) and 11 percent at AEB, partially offset by a two percent decline at AEFA. More specifically, *Discount revenue from cardmember spending increased seven percent. *Net finance charge revenue increased 13 percent from strong growth in the cardmember lending portfolio. *Securitization income rose 27 percent, reflecting a higher level of securitized lending balances and improved spreads for this portfolio. *Investment income and insurance-related revenue rose at AEFA. These items were partially offset by: *A 13 percent decline in management and distribution fees reflecting a decrease in the assets managed for AEFA clients. The rise in first quarter expenses reflected an increase of three percent at TRS, four percent at AEFA, and six percent at AEB. More specifically, the overall increase reflected: *An 11 percent increase in other operating expenses, including an 11 percent increase at TRS. This increase was driven in part by higher loyalty program costs and the impact of technology and service-related outsourcing, which transferred certain costs that had previously been included in human resources expense. *A one percent increase in marketing and promotion expenses, including a seven percent increase at TRS. *A one percent increase in human resources expense, as increased costs related to employee benefits were partially offset by lower staffing levels and outsourcing. These items were partially offset by: *A 15 percent decline in interest expense, primarily reflecting the same percent decline in charge card interest expense at TRS. *A four percent decrease in total provision for losses. Credit quality remained very strong in TRS' charge and credit card portfolios as charge card provision declined 17 percent and lending provision declined four percent. Reserve coverage ratios remained strong. Travel Related Services (TRS) reported first quarter 2003 net income of $584 million, up 25 percent from $467 million a year ago. On a GAAP basis, TRS' results for both periods included net cardmember lending securitization gains. Gains for the 2003 quarter totaled $43 million ($28 million after-tax) compared with gains of $42 million ($27 million after-tax) a year ago. The following discussion of first quarter results presents TRS segment results on a "managed basis", as if there had been no cardmember lending securitization transactions. This is the basis used by management to evaluate operations and is consistent with industry practice. For further information about managed basis and reconciliation of GAAP and managed TRS information, see the "Managed Basis" section below. The AEFA, AEB and Corporate and Other sections below are presented on a GAAP basis. Total net revenues increased seven percent from the year-ago period, reflecting solid increases in spending and borrowing on American Express cards. Higher cardmember spending contributed to a seven percent rise in discount revenue. This was driven by strong growth in the retail and everyday spending categories. The increase also reflected growth in the number of American Express Cards, higher average cardmember spending and the continued benefit of rewards programs. Net finance charge revenue increased 10 percent, reflecting continued growth in loan balances. Net card fees also increased. Total expenses increased three percent. Marketing and promotion expenses rose eight percent from year-ago levels, reflecting the continued expansion of card- acquisition programs. Human resources expense increased two percent as increased costs related to employee benefits were partially offset by lower staffing levels and outsourcing. Other operating expenses increased due in part to higher cardmember loyalty program costs and the impact of technology and service-related outsourcing, which transferred certain costs that had previously been included in human resources expense. The total provision for losses declined seven percent, reflecting very strong overall credit quality in both the charge card and lending portfolios. Despite the strong credit quality, reserve coverage of lending receivables was strengthened in light of continued uncertainty within the economic environment. Charge card interest expense decreased 13 percent largely due to lower funding costs. American Express Financial Advisors (AEFA) reported first quarter 2003 net income of $133 million, down 27 percent from $182 million a year ago. Total revenues decreased two percent. Continued weakness in the equity markets along with outflows of managed assets contributed to lower levels of assets under management and management fees compared with year-ago levels. On a net basis during the first quarter, AEFA realized a gain of $5 million in its investment portfolio. Year-ago investment gains essentially offset losses. On a gross basis for the first quarter 2003, AEFA realized gains of $187 million versus $182 million of impairments and losses, the most significant of which were airline-related exposures. Total expenses increased four percent. Human resources expense decreased four percent, reflecting lower sales-related compensation and continued benefits of re-engineering and cost controls. Other operating expenses increased 17 percent. This reflected in part higher expenses resulting from fewer capitalized costs due to the ongoing impact of the comprehensive review of Deferred Acquisition Costs-related practices discussed in the third quarter of 2002. American Express Bank (AEB) reported net income for the first quarter of 2003 of $19 million up 55 percent from $13 million a year ago. AEB's results reflect higher foreign currency-related and other revenues, lower funding costs, and lower provisions for losses primarily due to the stabilization of write-offs in the consumer lending portfolio. These benefits were partially offset by higher technology and human resources expenses. Corporate and Other reported first quarter net expenses of $44 million in both 2003 and 2002. Results for 2002 include a preferred stock dividend of $46 million ($39 million after-tax) based on earnings from Lehman Brothers, which was offset by expenses related to business-building initiatives. As previously announced, the company began expensing options in 2003. The effect was not material. * * * Managed Basis - TRS Managed basis means the presentation assumes there have been no securitization transactions, i.e. all securitized cardmember loans and related income effects are reflected in the company's balance sheet and income statement, respectively. The company presents TRS information on a managed basis because that is the way the company's management views and manages the business. Management believes that a full picture of trends in the company's cardmember lending business can only be derived by evaluating the performance of both securitized and non- securitized cardmember loans. Asset securitization is just one of several ways for the company to fund cardmember loans. Use of a managed basis presentation, including non-securitized and securitized cardmember loans, presents a more accurate picture of the key dynamics of the cardmember lending business, avoiding distortions due to the mix of funding sources at any particular point in time. For example, irrespective of the funding mix, it is important for management and investors to see metrics, such as changes in delinquencies and write-off rates, for the entire cardmember lending portfolio because they are more representative of the economics of the aggregate cardmember relationships and ongoing business performance and trends over time. It is also important for investors to see the overall growth of cardmember loans and related revenue and changes in market share, which are all significant metrics in evaluating the company's performance and which can only be properly assessed when all non-securitized and securitized cardmember loans are viewed together on a managed basis. The Consolidated Section of this press release and attachments provide the GAAP presentation for items described on a managed basis. The following table reconciles the GAAP-basis TRS income statements to the managed basis information. Travel Related Services Selected Financial Information (Unaudited) Quarters Ended March 31, (Dollars in millions) Preliminary Securitization GAAP Basis Effect Managed Basis --------------------------------- ---------------- --------------------------- Percentage Percentage 2003 2002 Inc/(Dec) 2003 2002 2003 2002 Inc/(Dec) --------------------------------- ---------------- --------------------------- Net Revenues: Discount Revenue $ 1,976 $ 1,845 7.1% Net Card Fees 451 423 6.6 Lending: Finance Charge Revenue 587 532 10.4 $ 583 $ 567 $ 1,170 $ 1,099 6.5% Interest Expense 129 127 1.6 64 80 193 207 (6.9) -------- -------- ------- ------- -------- -------- Net Finance Charge Revenue 458 405 13.1 519 487 977 892 9.6 Travel Commissions and Fees 340 328 3.7 Travelers Cheque Investment Income 92 90 2.0 Securitization Income 486 383 26.9 (486) (383) - - - Other Revenues 683 725 (5.8) 231 149 914 874 4.6 -------- -------- ------- ------- -------- -------- Total Net Revenues 4,486 4,199 6.8 264 253 4,750 4,452 6.7 -------- -------- ------- ------- -------- -------- Expenses: Marketing and Promotion 350 326 7.2 (26) (25) 324 301 7.8 Provision for Losses and Claims: Charge Card 208 252 (17.2) Lending 331 346 (4.3) 307 298 638 644 (1.0) Other 31 48 (36.5) -------- -------- ------- ------- -------- -------- Total 570 646 (11.7) 307 298 877 944 (7.1) Charge Card Interest Expense 209 244 (14.6) - (3) 209 241 (13.5) Human Resources 916 901 1.7 Other Operating Expenses 1,583 1,429 10.7 (17) (17) 1,566 1,412 10.9 Restructuring Charges - (13) - -------- -------- ------- ------- -------- -------- Total Expenses 3,628 3,533 2.7 $ 264 $ 253 $ 3,892 $ 3,786 2.8 -------- -------- ------- ------- -------- -------- Pretax Income 858 666 28.9 Income Tax Provision 274 199 37.8 -------- -------- Net Income $ 584 $ 467 25.2 *** American Express Company, founded in 1850, is a global travel, financial and network services provider. *** Note: The 2003 First Quarter Earnings Supplement, as well as CFO Gary Crittenden's presentation from the investor conference call referred to below, will be available today on this web site. An investor conference call to discuss first quarter earnings results, operating performance and other topics that may be raised during the discussion will be held at 5:00 p.m. (ET) today. Live audio of the conference call will be accessible to the general public at http://ir.americanexpress.com. A replay of the conference call also will be available today at the same web site address. *** -------------------------------------------------------------------------------- This release includes forward-looking statements, which are subject to risks and uncertainties. The words "believe," "expect," "anticipate," "optimistic," "intend," "plan," "aim," "will," "should," "could," "likely," and similar expressions are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update or revise any forward-looking statements. Factors that could cause actual results to differ materially from these forward-looking statements include, but are not limited to: the company's ability to successfully implement a business model that allows for significant earnings growth based on revenue growth that is lower than historical levels, including the ability to improve its operating expense to revenue ratio both in the short- term and over time, which will depend in part on the effectiveness of reengineering and other cost control initiatives, as well as factors impacting the company's revenues; the company's ability to grow its business and meet or exceed its return on equity target by reinvesting approximately 35% of annually- generated capital, and returning approximately 65% of such capital to shareholders, over time, which will depend on the company's ability to manage its capital needs and the effect of business mix, acquisitions and rating agency requirements; the ability to increase investment spending, which will depend in part on the equity markets and other factors affecting revenues, and the ability to capitalize on such investments to improve business metrics; management of credit risk related to consumer debt, business loans, merchant bankruptcies and other credit exposures both in the U.S. and internationally; the accuracy of certain critical accounting estimates, including the provision for credit losses in the company's outstanding portfolio of loans and receivables, the fair value of the assets in the company's investment portfolio (including those investments that are not readily marketable) and the provision for the cost of Membership Rewards(R); fluctuation in the equity and fixed income markets, which can affect the amount and types of investment products sold by AEFA, the market value of its managed assets, management, distribution and other fees received based on the value of those assets, AEFA's ability to recover DAC, as well as the timing of such DAC amortization, in connection with the sale of annuity, insurance and certain mutual fund products, and the level of guaranteed minimum death benefits paid to clients; changes in assumptions relating to DAC, which could impact the amount of DAC amortization; potential deterioration in AEFA's high-yield and other investments, which could result in further losses in AEFA's investment portfolio; the ability of AEFA to sell certain high-yield investments at expected values and within anticipated timeframes and to maintain its high-yield portfolio at certain levels in the future; developments relating to AEFA's platform structure for financial advisors, including the ability to increase advisor productivity (including adding new clients), increase the growth of productive new advisors and create efficiencies in the infrastructure; AEFA's ability to roll out new and attractive products in a timely manner and effectively manage the economics in selling a growing volume of non-proprietary products; the ability to improve investment performance in AEFA's businesses, including attracting and retaining high-quality personnel; the success, timeliness and financial impact, including costs, cost savings and other benefits, of reengineering initiatives being implemented or considered by the company, including cost management, structural and strategic measures such as vendor, process, facilities and operations consolidation, outsourcing (including, among others, technologies operations), relocating certain functions to lower cost overseas locations, moving internal and external functions to the Internet to save costs, the scale-back of corporate lending in certain regions, and planned staff reductions relating to certain of such reengineering actions; the ability to control and manage operating, infrastructure, advertising and promotion and other expenses as business expands or changes, including balancing the need for longer-term investment spending; the impact on the company's businesses and uncertainty created by the September 11th terrorist attacks, and the potential negative effect on the company's businesses and infrastructure, including information technology systems, of terrorist attacks or disasters in the future; the impact on the company's businesses resulting from the recent war in Iraq and its aftermath and other geopolitical uncertainty; the company's ability to recover under its insurance policies for losses resulting from the September 11th terrorist attacks; the overall level of consumer confidence; consumer and business spending on the company's travel related services products, particularly credit and charge cards and growth in card lending balances, which depend in part on the ability to issue new and enhanced card products and increase revenues from such products, attract new Cardholders, capture a greater share of existing Cardholders' spending, sustain premium discount rates, increase merchant coverage, retain Cardmembers after low introductory lending rates have expired, and expand the global network services business; the impact of severe acute respiratory syndrome (SARS) on consumer and business spending on travel; the ability to execute the company's global corporate services strategy, including greater penetration of middle market companies, increasing capture of non-T&E spending through greater use of the company's purchasing card and other means, and further globalizing business capabilities; the ability to manage and expand Cardmember benefits, including Membership Rewards(R), in a cost effective manner; relationships with third- party providers of various computer systems and other services integral to the operations of the company's businesses; the triggering of obligations to make payments to certain co-brand partners, merchants, vendors and customers under contractual arrangements with such parties under certain circumstances; successfully expanding the company's on-line and off-line distribution channels and cross-selling financial, travel, card and other products and services to its customer base, both in the U.S. and internationally; effectively leveraging the company's assets, such as its brand, customers and international presence, in the Internet environment; investing in and competing at the leading edge of technology across all businesses; a downturn in the company's businesses and/or negative changes in the company's and its subsidiaries' credit ratings, which could result in contingent payments under contracts, decreased liquidity and higher borrowing costs; increasing competition in all of the company's major businesses; fluctuations in interest rates, which impact the company's borrowing costs, return on lending products and spreads in the investment and insurance businesses; credit trends and the rate of bankruptcies, which can affect spending on card products, debt payments by individual and corporate customers and businesses that accept the company's card products and returns on the company's investment portfolios; fluctuations in foreign currency exchange rates; political or economic instability in certain regions or countries, which could affect lending and other commercial activities, among other businesses, or restrictions on convertibility of certain currencies; changes in laws or government regulations, including tax laws affecting the company's businesses or that may affect the sales of the products and services that it offers, and regulatory activity in the areas of customer privacy, consumer protection, business continuity and data protection; the costs and integration of acquisitions; the adoption of recently issued accounting rules related to the consolidation of variable interest entities, including those involving collateralized debt obligations and secured loan trusts, mutual funds, hedge funds and limited partnerships that the company manages and/or invests in, which could affect both the company's balance sheet and results of operations; and outcomes and costs associated with litigation and compliance and regulatory matters. A further description of these and other risks and uncertainties can be found in the company's Annual Report on Form 10-K for the year ended December 31, 2002, and its other reports filed with the SEC. *** ALL INFORMATION IN THE FOLLOWING TABLES IS PRESENTED ON A GAAP BASIS, UNLESS OTHERWISE INDICATED. (PRELIMINARY) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED MARCH 31, -------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ----------------- ---------------- ----------------- REVENUES DISCOUNT REVENUE $ 1,976 $ 1,845 7.1 % INTEREST AND DIVIDENDS, NET 767 758 1.2 MANAGEMENT AND DISTRIBUTION FEES 520 597 (12.9) SECURITIZATION INCOME 486 383 26.9 NET CARD FEES 451 423 6.6 CARDMEMBER LENDING NET FINANCE CHARGE REVENUE 458 405 13.1 TRAVEL COMMISSIONS AND FEES 340 328 3.7 OTHER REVENUES 1,025 1,020 0.5 ----------------- ---------------- TOTAL REVENUES 6,023 5,759 4.6 EXPENSES HUMAN RESOURCES 1,490 1,478 0.8 PROVISION FOR LOSSES AND BENEFITS 1,110 1,159 (4.1) MARKETING AND PROMOTION 364 362 0.7 INTEREST 230 271 (14.9) OTHER OPERATING EXPENSES 1,833 1,644 11.4 RESTRUCTURING CHARGES - (13) - ----------------- ---------------- TOTAL EXPENSES 5,027 4,901 2.6 ----------------- ---------------- PRETAX INCOME 996 858 16.0 INCOME TAX PROVISION 304 240 26.4 ----------------- ---------------- NET INCOME $ 692 $ 618 12.0 % ================= ================ (PRELIMINARY) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (BILLIONS) MARCH 31, DECEMBER 31, 2003 2002 ----------------- ---------------- ASSETS CASH AND CASH EQUIVALENTS $ 8 $ 10 ACCOUNTS RECEIVABLE 28 29 INVESTMENTS 54 54 LOANS 27 28 SEPARATE ACCOUNT ASSETS 21 22 OTHER ASSETS 15 14 ----------------- ---------------- TOTAL ASSETS $ 153 $ 157 ================= ================ LIABILITIES AND SHAREHOLDERS' EQUITY SEPARATE ACCOUNT LIABILITIES $ 21 $ 22 SHORT-TERM DEBT 18 21 LONG-TERM DEBT 17 16 OTHER LIABILITIES 83 84 ----------------- ---------------- TOTAL LIABILITIES 139 143 ----------------- ---------------- SHAREHOLDERS' EQUITY 14 14 ----------------- ---------------- TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $ 153 $ 157 ================= ================ NOTE: CERTAIN PRIOR PERIOD AMOUNTS HAVE BEEN RESTATED TO CONFORM TO CURRENT YEAR PRESENTATION. (PRELIMINARY) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (UNAUDITED) (MILLIONS) QUARTERS ENDED MARCH 31, -------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ----------------- ---------------- ----------------- REVENUES (A) TRAVEL RELATED SERVICES $ 4,486 $ 4,199 7 % AMERICAN EXPRESS FINANCIAL ADVISORS 1,411 1,434 (2) AMERICAN EXPRESS BANK 197 178 11 ----------------- ---------------- 6,094 5,811 5 CORPORATE AND OTHER, INCLUDING ADJUSTMENTS AND ELIMINATIONS (71) (52) (38) ----------------- ---------------- CONSOLIDATED REVENUES $ 6,023 $ 5,759 5 % ================= ================ PRETAX INCOME (LOSS) TRAVEL RELATED SERVICES $ 858 $ 666 29 % AMERICAN EXPRESS FINANCIAL ADVISORS 178 252 (30) AMERICAN EXPRESS BANK 29 20 51 ----------------- ---------------- 1,065 938 14 CORPORATE AND OTHER (69) (80) 12 ----------------- ---------------- PRETAX INCOME $ 996 $ 858 16 % ================= ================ NET INCOME (LOSS) TRAVEL RELATED SERVICES $ 584 $ 467 25 % AMERICAN EXPRESS FINANCIAL ADVISORS 133 182 (27) AMERICAN EXPRESS BANK 19 13 55 ----------------- ---------------- 736 662 11 CORPORATE AND OTHER (44) (44) (3) ----------------- ---------------- NET INCOME $ 692 $ 618 12 % ================= ================ (A) MANAGED NET REVENUES ARE REPORTED NET OF AMERICAN EXPRESS FINANCIAL ADVISORS' PROVISION FOR LOSSES AND BENEFITS AND EXCLUDE THE EFFECT OF TRS' SECURITIZATION ACTIVITIES. THE FOLLOWING TABLE RECONCILES CONSOLIDATED GAAP REVENUES TO MANAGED BASIS NET REVENUES: GAAP REVENUES $ 6,023 $ 5,759 5 % EFFECT OF TRS SECURITIZATIONS 264 253 4 EFFECT OF AEFA PROVISIONS (506) (470) 8 ----------------- ---------------- MANAGED NET REVENUES $ 5,781 $ 5,542 4 % (PRELIMINARY) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (CONTINUED) (UNAUDITED) QUARTERS ENDED MARCH 31, -------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ----------------- ---------------- ----------------- EARNINGS PER SHARE BASIC EARNINGS PER COMMON SHARE $ 0.53 $ 0.47 13 % ================= ================ AVERAGE COMMON SHARES OUTSTANDING (MILLIONS) 1,297 1,325 (2)% ================= ================ DILUTED EARNINGS PER COMMON SHARE $ 0.53 $ 0.46 15 % ================= ================ AVERAGE COMMON SHARES OUTSTANDING (MILLIONS) 1,305 1,335 (2)% ================= ================ CASH DIVIDENDS DECLARED PER COMMON SHARE $ 0.08 $ 0.08 - ================= ================ SELECTED STATISTICAL INFORMATION (UNAUDITED) QUARTERS ENDED MARCH 31, -------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ----------------- ---------------- ----------------- RETURN ON AVERAGE EQUITY* 20.7% 11.5% - COMMON SHARES OUTSTANDING (MILLIONS) 1,298 1,329 (2)% BOOK VALUE PER COMMON SHARE: ACTUAL $ 10.84 $ 9.40 15 % EXCLUDING THE EFFECT ON SHAREHOLDERS' EQUITY OF SFAS NO. 115 AND SFAS NO. 133 $ 10.39 $ 9.46 10 % SHAREHOLDERS' EQUITY (BILLIONS) $ 14.1 $ 12.5 13 % * COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDERS' EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (PRELIMINARY) AMERICAN EXPRESS COMPANY CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED ---------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ---------- ---------- ---------- ---------- ---------- REVENUES DISCOUNT REVENUE $ 1,976 $ 2,122 $ 1,967 $ 1,997 $ 1,845 INTEREST AND DIVIDENDS, NET 767 816 759 658 758 MANAGEMENT AND DISTRIBUTION FEES 520 528 551 609 597 SECURITIZATION INCOME 486 518 500 540 383 NET CARD FEES 451 435 439 429 423 CARDMEMBER LENDING NET FINANCE CHARGE REVENUE 458 382 332 366 405 TRAVEL COMMISSIONS AND FEES 340 369 342 369 328 OTHER REVENUES 1,025 1,026 1,017 977 1,020 ---------- ---------- ---------- ---------- ---------- TOTAL REVENUES 6,023 6,196 5,907 5,945 5,759 EXPENSES HUMAN RESOURCES 1,490 1,379 1,414 1,454 1,478 PROVISION FOR LOSSES AND BENEFITS 1,110 1,250 1,073 1,104 1,159 MARKETING AND PROMOTION 364 397 403 386 362 INTEREST 230 270 264 277 271 OTHER OPERATING EXPENSES 1,833 1,937 1,796 1,776 1,644 RESTRUCTURING CHARGES - 14 (2) (6) (13) DISASTER RECOVERY CHARGE - - - (7) - ---------- ---------- ---------- ---------- ---------- TOTAL EXPENSES 5,027 5,247 4,948 4,984 4,901 ---------- ---------- ---------- ---------- ---------- PRETAX INCOME 996 949 959 961 858 INCOME TAX PROVISION 304 266 272 278 240 ---------- ---------- ---------- ---------- ---------- NET INCOME $ 692 $ 683 $ 687 $ 683 $ 618 ========== ========== ========== ========== ========== (PRELIMINARY) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (UNAUDITED) (MILLIONS) QUARTERS ENDED ---------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ---------- ---------- ---------- ---------- ---------- REVENUES (A) TRAVEL RELATED SERVICES $ 4,486 $ 4,665 $ 4,395 $ 4,462 $ 4,199 AMERICAN EXPRESS FINANCIAL ADVISORS 1,411 1,444 1,388 1,351 1,434 AMERICAN EXPRESS BANK 197 188 199 180 178 ---------- ---------- ---------- ---------- ---------- 6,094 6,297 5,982 5,993 5,811 CORPORATE AND OTHER, INCLUDING ADJUSTMENTS AND ELIMINATIONS (71) (101) (75) (48) (52) ---------- ---------- ---------- ---------- ---------- CONSOLIDATED REVENUES $ 6,023 $ 6,196 $ 5,907 $ 5,945 $ 5,759 ========== ========== ========== ========== ========== PRETAX INCOME (LOSS) TRAVEL RELATED SERVICES $ 858 $ 794 $ 798 $ 822 $ 666 AMERICAN EXPRESS FINANCIAL ADVISORS 178 206 205 202 252 AMERICAN EXPRESS BANK 29 36 38 27 20 ---------- ---------- ---------- ---------- ---------- 1,065 1,036 1,041 1,051 938 CORPORATE AND OTHER (69) (87) (82) (90) (80) ---------- ---------- ---------- ---------- ---------- PRETAX INCOME $ 996 $ 949 $ 959 $ 961 $ 858 ========== ========== ========== ========== ========== NET INCOME (LOSS) TRAVEL RELATED SERVICES $ 584 $ 550 $ 553 $ 565 $ 467 AMERICAN EXPRESS FINANCIAL ADVISORS 133 153 152 145 182 AMERICAN EXPRESS BANK 19 24 25 18 13 ---------- ----------- ---------- ---------- ---------- 736 727 730 728 662 CORPORATE AND OTHER (44) (44) (43) (45) (44) ---------- ----------- ---------- ---------- ---------- NET INCOME $ 692 $ 683 $ 687 $ 683 $ 618 ========== =========== ========== ========== ========== (A) MANAGED NET REVENUES ARE REPORTED NET OF AMERICAN EXPRESS FINANCIAL ADVISORS' PROVISION FOR LOSSES AND BENEFITS AND EXCLUDE THE EFFECT OF TRS' SECURITIZATION ACTIVITIES. THE FOLLOWING TABLE RECONCILES CONSOLIDATED GAAP REVENUES TO MANAGED BASIS NET REVENUES: GAAP REVENUES $ 6,023 $ 6,196 $ 5,907 $ 5,945 $ 5,759 EFFECT OF TRS SECURITIZATIONS 264 224 278 193 253 EFFECT OF AEFA PROVISIONS (506) (539) (487) (458) (470) ---------- ---------- ---------- ---------- ---------- MANAGED NET REVENUES $ 5,781 $ 5,881 $ 5,698 $ 5,680 $ 5,542 ========== ========== ========== ========== ========== (PRELIMINARY) AMERICAN EXPRESS COMPANY FINANCIAL SUMMARY (CONTINUED) (UNAUDITED) QUARTERS ENDED ---------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ---------- ---------- ---------- ---------- ---------- EARNINGS PER SHARE BASIC EARNINGS PER COMMON SHARE $ 0.53 $ 0.52 $ 0.52 $ 0.52 $ 0.47 ========== ========== ========== ========== ========== AVERAGE COMMON SHARES OUTSTANDING (MILLIONS) 1,297 1,309 1,323 1,325 1,325 ========== ========== ========== ========== ========== DILUTED EARNINGS PER COMMON SHARE $ 0.53 $ 0.52 $ 0.52 $ 0.51 $ 0.46 ========== ========== ========== ========== ========== AVERAGE COMMON SHARES OUTSTANDING (MILLIONS) 1,305 1,317 1,330 1,341 1,335 ========== ========== ========== ========== ========== CASH DIVIDENDS DECLARED PER COMMON SHARE $ 0.08 $ 0.08 $ 0.08 $ 0.08 $ 0.08 ========== ========== ========== ========== ========== SELECTED STATISTICAL INFORMATION (UNAUDITED) QUARTERS ENDED ---------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ---------- ---------- ---------- ---------- ---------- RETURN ON AVERAGE EQUITY* 20.7% 20.6% 18.1% 15.4% 11.5% COMMON SHARES OUTSTANDING (MILLIONS) 1,298 1,305 1,325 1,332 1,329 BOOK VALUE PER COMMON SHARE: ACTUAL $ 10.84 $ 10.63 $ 10.55 $ 9.98 $ 9.40 EXCLUDING THE EFFECT ON SHAREHOLDERS' EQUITY OF SFAS NO. 115 AND SFAS NO. 133 $ 10.39 $ 10.19 $ 10.00 $ 9.79 $ 9.46 SHAREHOLDERS' EQUITY (BILLIONS) $ 14.1 $ 13.9 $ 14.0 $ 13.3 $ 12.5 * COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDERS' EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." 19 (PRELIMINARY) TRAVEL RELATED SERVICES STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED MARCH 31, ------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ---------------- ----------------- ----------------- NET REVENUES: DISCOUNT REVENUE $ 1,976 $ 1,845 7.1% NET CARD FEES 451 423 6.6 LENDING: FINANCE CHARGE REVENUE 587 532 10.4 INTEREST EXPENSE 129 127 1.6 ---------------- ----------------- NET FINANCE CHARGE REVENUE 458 405 13.1 TRAVEL COMMISSIONS AND FEES 340 328 3.7 TRAVELERS CHEQUE INVESTMENT INCOME 92 90 2.0 SECURITIZATION INCOME 486 383 26.9 OTHER REVENUES 683 725 (5.8) ---------------- ----------------- TOTAL NET REVENUES 4,486 4,199 6.8 ---------------- ----------------- EXPENSES: MARKETING AND PROMOTION 350 326 7.2 PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD 208 252 (17.2) LENDING 331 346 (4.3) OTHER 31 48 (36.5) ---------------- ----------------- TOTAL 570 646 (11.7) CHARGE CARD INTEREST EXPENSE 209 244 (14.6) HUMAN RESOURCES 916 901 1.7 OTHER OPERATING EXPENSES 1,583 1,429 10.7 RESTRUCTURING CHARGES - (13) - ---------------- ----------------- TOTAL EXPENSES 3,628 3,533 2.7 ---------------- ----------------- PRETAX INCOME 858 666 28.9 INCOME TAX PROVISION 274 199 37.8 ---------------- ----------------- NET INCOME $ 584 $ 467 25.2% ================ ================= 20 (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED FINANCIAL INFORMATION (UNAUDITED) QUARTERS ENDED MARCH 31, (MILLIONS) GAAP BASIS SECURITIZATION EFFECT ----------------------------------- PERCENTAGE ----------------------------- 2003 2002 INC/(DEC) 2003 2002 ----------------- ---------------- ----------------- -------------- ------------- NET REVENUES: DISCOUNT REVENUE $ 1,976 $ 1,845 7.1 % NET CARD FEES 451 423 6.6 LENDING: FINANCE CHARGE REVENUE 587 532 10.4 $ 583 $ 567 INTEREST EXPENSE 129 127 1.6 64 80 ----------------- ---------------- -------------- ------------- NET FINANCE CHARGE REVENUE 458 405 13.1 519 487 TRAVEL COMMISSIONS AND FEES 340 328 3.7 TRAVELERS CHEQUE INVESTMENT INCOME 92 90 2.0 SECURITIZATION INCOME 486 383 26.9 (486) (383) OTHER REVENUES 683 725 (5.8) 231 149 ----------------- ---------------- -------------- ------------- TOTAL NET REVENUES 4,486 4,199 6.8 264 253 ----------------- ---------------- -------------- ------------- EXPENSES: MARKETING AND PROMOTION 350 326 7.2 (26) (25) PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD 208 252 (17.2) LENDING 331 346 (4.3) 307 298 OTHER 31 48 (36.5) ----------------- ---------------- -------------- ------------- TOTAL 570 646 (11.7) 307 298 CHARGE CARD INTEREST EXPENSE 209 244 (14.6) - (3) HUMAN RESOURCES 916 901 1.7 OTHER OPERATING EXPENSES 1,583 1,429 10.7 (17) (17) RESTRUCTURING CHARGES - (13) - ----------------- ---------------- -------------- ------------- TOTAL EXPENSES 3,628 3,533 2.7 $ 264 $ 253 ----------------- ---------------- -------------- ------------- PRETAX INCOME 858 666 28.9 INCOME TAX PROVISION 274 199 37.8 ----------------- ---------------- NET INCOME $ 584 $ 467 25.2 % ================= ================ MANAGED BASIS ------------------------------------ PERCENTAGE 2003 2002 INC/(DEC) ----------------- ----------------- ---------------- NET REVENUES: DISCOUNT REVENUE NET CARD FEES LENDING: FINANCE CHARGE REVENUE $ 1,170 $ 1,099 6.5 % INTEREST EXPENSE 193 207 (6.9) ----------------- ----------------- NET FINANCE CHARGE REVENUE 977 892 9.6 TRAVEL COMMISSIONS AND FEES TRAVELERS CHEQUE INVESTMENT INCOME SECURITIZATION INCOME - - - OTHER REVENUES 914 874 4.6 ----------------- ----------------- TOTAL NET REVENUES 4,750 4,452 6.7 ----------------- ----------------- EXPENSES: MARKETING AND PROMOTION 324 301 7.8 PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD LENDING 638 644 (1.0) OTHER ----------------- ----------------- TOTAL EXPENSES 877 944 (7.1) CHARGE CARD INTEREST EXPENSE 209 241 (13.5) HUMAN RESOURCES OTHER OPERATING EXPENSES 1,566 1,412 10.9 RESTRUCTURING CHARGES ----------------- ----------------- TOTAL EXPENSES $ 3,892 $ 3,786 2.8 ----------------- ----------------- MANAGEMENT VIEWS THE GAINS FROM SECURITIZATIONS AS DISCRETIONARY BENEFITS TO BE USED FOR CARD ACQUISITION EXPENSES, WHICH ARE REFLECTED IN MARKETING AND PROMOTION EXPENSE AND OTHER OPERATING EXPENSES. CONSEQUENTLY, THE ABOVE MANAGED SELECTED FINANCIAL INFORMATION FOR THE QUARTERS ENDED MARCH 31, 2003 AND 2002 ASSUME THAT GAINS OF $43 MILLION AND $42 MILLION, RESPECTIVELY, FROM LENDING SECURITIZATIONS WERE OFFSET BY HIGHER MARKETING AND PROMOTION EXPENSE OF $26 MILLION AND $25 MILLION, RESPECTIVELY, AND OTHER OPERATING EXPENSE OF $17 MILLION IN BOTH PERIODS. ACCORDINGLY, THE INCREMENTAL EXPENSES, AS WELL AS THE GAINS, HAVE BEEN ELIMINATED. (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED FINANCIAL INFORMATION (UNAUDITED) QUARTERS ENDED (MILLIONS) GAAP BASIS SECURITIZATION EFFECT ---------------------------------------- ---------------------------------------- DECEMBER 31, SEPTEMBER 30, JUNE 30, DECEMBER 31, SEPTEMBER 30, JUNE 30, 2002 2002 2002 2002 2002 2002 ---------- ---------- ---------- ---------- ---------- ---------- NET REVENUES: DISCOUNT REVENUE $ 2,122 $ 1,967 $ 1,997 NET CARD FEES 435 439 429 LENDING: FINANCE CHARGE REVENUE 514 456 493 $ 641 $ 678 $ 623 INTEREST EXPENSE 132 124 127 89 98 73 ---------- ---------- ---------- ---------- ---------- ---------- NET FINANCE CHARGE REVENUE 382 332 366 552 580 550 TRAVEL COMMISSIONS AND FEES 369 342 369 TRAVELERS CHEQUE INVESTMENT INCOME 94 96 95 SECURITIZATION INCOME 518 500 540 (518) (500) (540) OTHER REVENUES 745 719 666 190 198 183 ---------- ---------- ---------- ---------- ---------- ---------- TOTAL NET REVENUES 4,665 4,395 4,462 224 278 193 ---------- ---------- ---------- ---------- ---------- ---------- EXPENSES: MARKETING AND PROMOTION 371 394 365 - (5) (51) PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD 237 191 280 LENDING 414 319 290 227 291 282 OTHER 26 38 37 ---------- ---------- ---------- ---------- ---------- ---------- TOTAL 677 548 607 227 291 282 CHARGE CARD INTEREST EXPENSE 252 249 256 (3) (4) (4) HUMAN RESOURCES 852 871 879 OTHER OPERATING EXPENSES 1,704 1,535 1,539 - (4) (34) RESTRUCTURING CHARGES 15 - (6) ---------- ---------- ---------- ---------- ---------- ---------- TOTAL EXPENSES 3,871 3,597 3,640 $ 224 $ 278 $ 193 ---------- ---------- ---------- ---------- ---------- ---------- PRETAX INCOME 794 798 822 INCOME TAX PROVISION 244 245 257 ---------- ---------- ---------- NET INCOME $ 550 $ 553 $ 565 ========== ========== ========== MANAGED BASIS -------------------------------------------------- DECEMBER 31, SEPTEMBER 30, JUNE 30, 2002 2002 2002 -------------- --------------- -------------- NET REVENUES: DISCOUNT REVENUE NET CARD FEES LENDING: FINANCE CHARGE REVENUE $ 1,155 $ 1,134 $ 1,116 INTEREST EXPENSE 221 222 200 -------------- --------------- -------------- NET FINANCE CHARGE REVENUE 934 912 916 TRAVEL COMMISSIONS AND FEES TRAVELERS CHEQUE INVESTMENT INCOME SECURITIZATION INCOME - - - OTHER REVENUES 935 917 849 -------------- --------------- -------------- TOTAL NET REVENUES 4,889 4,673 4,655 -------------- --------------- -------------- EXPENSES: MARKETING AND PROMOTION 371 389 314 PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD LENDING 641 610 572 OTHER -------------- --------------- -------------- TOTAL 904 839 889 CHARGE CARD INTEREST EXPENSE 249 245 252 HUMAN RESOURCES OTHER OPERATING EXPENSES 1,704 1,531 1,505 RESTRUCTURING CHARGES -------------- --------------- -------------- TOTAL EXPENSES $ 4,095 $ 3,875 $ 3,833 -------------- --------------- -------------- MANAGEMENT VIEWS THE GAINS FROM SECURITIZATIONS AS DISCRETIONARY BENEFITS TO BE USED FOR CARD ACQUISITION EXPENSES, WHICH ARE REFLECTED IN MARKETING AND PROMOTION EXPENSE AND OTHER OPERATING EXPENSES. CONSEQUENTLY, THE ABOVE MANAGED SELECTED FINANCIAL INFORMATION FOR THE QUARTERS ENDED SEPTEMBER 30, 2002 AND JUNE 30, 2002 ASSUME THAT GAINS OF $9 MILLION AND $85 MILLION, RESPECTIVELY, FROM LENDING SECURITIZATIONS WERE OFFSET BY HIGHER MARKETING AND PROMOTION EXPENSE OF $5 MILLION AND $51 MILLION, RESPECTIVELY, AND OTHER OPERATING EXPENSE OF $4 MILLION AND $34 MILLION, RESPECTIVELY. ACCORDINGLY, THE INCREMENTAL EXPENSES, AS WELL AS THE GAINS, HAVE BEEN ELIMINATED. (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED STATISTICAL INFORMATION (UNAUDITED) (BILLIONS, EXCEPT PERCENTAGES AND WHERE INDICATED) QUARTERS ENDED MARCH 31, --------------------------------- PERCENTAGE 2003 2002 INC/(DEC) -------------- -------------- --------------- TOTAL CARDS-IN-FORCE (MILLIONS): UNITED STATES 35.4 34.8 1.7 % OUTSIDE THE UNITED STATES (A) 22.4 20.8 7.8 -------------- -------------- TOTAL 57.8 55.6 4.0 % ============== ============== BASIC CARDS-IN-FORCE (MILLIONS): UNITED STATES 27.1 26.9 0.9 % OUTSIDE THE UNITED STATES (A) 18.5 15.8 8.0 (A) -------------- -------------- TOTAL 45.6 42.7 3.7 %(A) ============== ============== CARD BILLED BUSINESS UNITED STATES $ 58.9 $ 54.3 8.4 % OUTSIDE THE UNITED STATES 19.9 17.3 15.2 -------------- -------------- TOTAL $ 78.8 $ 71.6 10.0 % ============== ============== AVERAGE DISCOUNT RATE (A) 2.60% 2.66% - AVERAGE BASIC CARDMEMBER SPENDING (DOLLARS) (A) $ 1,894 $ 1,825 7.2 %(A) AVERAGE FEE PER CARD - MANAGED (DOLLARS) (A) $ 35 $ 33 - NON-AMEX BRAND (B): CARDS-IN-FORCE (MILLIONS) 0.7 0.7 0.2 % BILLED BUSINESS $ 0.9 $ 0.9 (0.6)% TRAVEL SALES $ 3.7 $ 3.7 (1.3)% TRAVEL COMMISSIONS AND FEES/SALES (C) 9.3% 8.8% - TRAVELERS CHEQUE: SALES $ 4.1 $ 4.6 (9.8)% AVERAGE OUTSTANDING $ 6.5 $ 6.2 4.9 % AVERAGE INVESTMENTS $ 6.9 $ 6.6 4.1 % TAX EQUIVALENT YIELD 8.6% 8.8% - TOTAL DEBT $ 34.1 $ 34.5 (1.2)% SHAREHOLDER'S EQUITY $ 7.5 $ 7.0 8.0 % RETURN ON AVERAGE EQUITY (D) 30.8% 20.6% - RETURN ON AVERAGE ASSETS (E) 3.3% 2.1% - (A) CARDS-IN-FORCE INCLUDE PROPRIETARY CARDS AND CARDS ISSUED UNDER NETWORK PARTNERSHIP AGREEMENTS OUTSIDE THE U.S. AVERAGE DISCOUNT RATE, AVERAGE BASIC CARDMEMBER SPENDING AND AVERAGE FEE PER CARD ARE COMPUTED FROM PROPRIETARY CARD ACTIVITIES ONLY. AT SEPTEMBER 30, 2002, 1.5 MILLION OF CANADIAN LENDING CARDS WERE TRANSFERRED TO BASIC (THOUGH THESE TYPES OF CARDS WERE AVAILABLE UNDER A SUPPLEMENTAL CARD PROGRAM) AS THE SPECIFIC CARDS WERE ISSUED UNDER A STAND-ALONE OFFER. THE IMPACT OF THIS TRANSFER ON THE QUARTER ENDED MARCH 31, 2002 WOULD HAVE BEEN TO INCREASE BASIC CARDS-IN-FORCE OUTSIDE THE U.S. TO 17.1 MILLION AND DECREASE AVERAGE BASIC CARDMEMBER SPENDING TO $1,766. PERCENTAGES OF INCREASE ARE CALCULATED ASSUMING THE TRANSFER HAD OCCURRED AT THE TIME THE CARDS WERE ISSUED. (B) THIS DATA RELATES TO VISA AND EUROCARDS ISSUED IN CONNECTION WITH JOINT VENTURE ACTIVITIES. (C) COMPUTED FROM INFORMATION PROVIDED HEREIN. (D) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (E) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON TOTAL ASSETS OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES," TO THE EXTENT THAT THEY DIRECTLY AFFECT SHAREHOLDER'S EQUITY. (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED STATISTICAL INFORMATION (CONTINUED) (UNAUDITED) (BILLIONS, EXCEPT PERCENTAGES AND WHERE INDICATED) QUARTERS ENDED MARCH 31, ------------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ---------------- ---------------- --------------- CHARGE CARD RECEIVABLES: TOTAL RECEIVABLES $ 24.3 $ 24.2 0.6 % 90 DAYS PAST DUE AS A % OF TOTAL 2.4% 3.1% - LOSS RESERVES (MILLIONS) $ 923 $ 1,031 (10.5)% % OF RECEIVABLES 3.8% 4.3% - % OF 90 DAYS PAST DUE 159% 138% - NET LOSS RATIO 0.28% 0.39% - U.S. LENDING (OWNED BASIS): TOTAL LOANS $ 16.5 $ 15.6 5.7 % PAST DUE LOANS AS A % OF TOTAL: 30-89 DAYS 1.9% 2.2% - 90+ DAYS 1.2% 1.4% - LOSS RESERVES (MILLIONS): BEGINNING BALANCE $ 798 $ 668 19.5 % PROVISION 200 243 (17.6) NET CHARGE-OFFS/OTHER (208) (235) (11.5) ---------------- ---------------- ENDING BALANCE $ 790 $ 676 16.9 % ================ ================ % OF LOANS 4.8% 4.3% - % OF PAST DUE 155% 120% - AVERAGE LOANS $ 16.6 $ 16.2 2.5 % NET WRITE-OFF RATE 5.4% 6.7% - U.S. LENDING - MANAGED BASIS: TOTAL LOANS $ 34.6 $ 31.3 10.3 % PAST DUE LOANS AS A % OF TOTAL: 30-89 DAYS 1.9% 2.1% - 90+ DAYS 1.2% 1.3% - LOSS RESERVES (MILLIONS): BEGINNING BALANCE $ 1,297 $ 1,077 20.5 % PROVISION 507 541 (6.3) NET CHARGE-OFFS/OTHER (457) (474) (3.5) ---------------- ---------------- ENDING BALANCE $ 1,347 $ 1,144 17.7 % ================ ================ % OF LOANS 3.9% 3.7% - % OF PAST DUE 127% 107% - AVERAGE LOANS $ 34.2 $ 31.5 8.5 % NET WRITE-OFF RATE 5.5% 6.5% - NET INTEREST YIELD 9.4% 9.6% - (PRELIMINARY) TRAVEL RELATED SERVICES STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED -------------------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ---------------- ---------------- ---------------- ---------------- ---------------- NET REVENUES: DISCOUNT REVENUE $ 1,976 $ 2,122 $ 1,967 $ 1,997 $ 1,845 NET CARD FEES 451 435 439 429 423 LENDING: FINANCE CHARGE REVENUE 587 514 456 493 532 INTEREST EXPENSE 129 132 124 127 127 ---------------- ---------------- ---------------- ---------------- ---------------- NET FINANCE CHARGE REVENUE 458 382 332 366 405 TRAVEL COMMISSIONS AND FEES 340 369 342 369 328 TRAVELERS CHEQUE INVESTMENT INCOME 92 94 96 95 90 SECURITIZATION INCOME 486 518 500 540 383 OTHER REVENUES 683 745 719 666 725 ---------------- ---------------- ---------------- ---------------- ---------------- TOTAL NET REVENUES 4,486 4,665 4,395 4,462 4,199 ---------------- ---------------- ---------------- ---------------- ---------------- EXPENSES: MARKETING AND PROMOTION 350 371 394 365 326 PROVISION FOR LOSSES AND CLAIMS: CHARGE CARD 208 237 191 280 252 LENDING 331 414 319 290 346 OTHER 31 26 38 37 48 ---------------- ---------------- ---------------- ---------------- ---------------- TOTAL 570 677 548 607 646 CHARGE CARD INTEREST EXPENSE 209 252 249 256 244 HUMAN RESOURCES 916 852 871 879 901 OTHER OPERATING EXPENSES 1,583 1,704 1,535 1,539 1,429 RESTRUCTURING CHARGES - 15 - (6) (13) ---------------- ---------------- ---------------- ---------------- ---------------- TOTAL EXPENSES 3,628 3,871 3,597 3,640 3,533 ---------------- ---------------- ---------------- ---------------- ---------------- PRETAX INCOME 858 794 798 822 666 INCOME TAX PROVISION 274 244 245 257 199 ---------------- ---------------- ---------------- ---------------- ---------------- NET INCOME $ 584 $ 550 $ 553 $ 565 $ 467 ================ ================ ================ ================ ================ (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED MANAGED BASIS INFORMATION (UNAUDITED) (MILLIONS) QUARTERS ENDED ------------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- LENDING FINANCE CHARGE REVENUE $ 1,170 $ 1,155 $ 1,134 $ 1,116 $ 1,099 LENDING INTEREST EXPENSE 193 221 222 200 207 OTHER REVENUES 914 935 917 849 874 MARKETING AND PROMOTION 324 371 389 314 301 LENDING PROVISION 638 641 610 572 644 CHARGE CARD INTEREST EXPENSE 209 249 245 252 241 OTHER OPERATING EXPENSES 1,566 1,704 1,531 1,505 1,412 (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED STATISTICAL INFORMATION (UNAUDITED) (BILLIONS, EXCEPT PERCENTAGES AND WHERE INDICATED) QUARTERS ENDED --------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- TOTAL CARDS-IN-FORCE (MILLIONS): UNITED STATES 35.4 35.1 34.8 34.8 34.8 OUTSIDE THE UNITED STATES (A) 22.4 22.2 21.6 21.1 20.8 ------------- ------------- ------------- ------------- ------------- TOTAL 57.8 57.3 56.4 55.9 55.6 ============= ============= ============= ============= ============= BASIC CARDS-IN-FORCE (MILLIONS): UNITED STATES 27.1 26.9 26.7 26.7 26.9 OUTSIDE THE UNITED STATES (A) 18.5 18.3 17.8 16.1 15.8 ------------- ------------- ------------- ------------- ------------- TOTAL 45.6 45.2 44.5 42.8 42.7 ============= ============= ============= ============= ============= CARD BILLED BUSINESS UNITED STATES $ 58.9 $ 62.9 $ 58.2 $ 58.7 $ 54.3 OUTSIDE THE UNITED STATES 19.9 21.2 19.4 19.4 17.3 ------------- ------------- ------------- ------------- ------------- TOTAL $ 78.8 $ 84.1 $ 77.6 $ 78.1 $ 71.6 ============= ============= ============= ============= ============= AVERAGE DISCOUNT RATE (A) 2.60% 2.62% 2.63% 2.65% 2.66% AVERAGE BASIC CARDMEMBER SPENDING (DOLLARS) (A) $ 1,894 $ 2,050 $ 1,906 $ 1,993 $ 1,825 AVERAGE FEE PER CARD - MANAGED (DOLLARS) (A) $ 35 $ 34 $ 34 $ 34 $ 33 NON-AMEX BRAND (B): CARDS-IN-FORCE (MILLIONS) 0.7 0.7 0.7 0.7 0.7 BILLED BUSINESS $ 0.9 $ 1.0 $ 0.9 $ 0.9 $ 0.9 TRAVEL SALES $ 3.7 $ 3.8 $ 3.7 $ 4.3 $ 3.7 TRAVEL COMMISSIONS AND FEES/SALES (C) 9.3% 9.6% 9.3% 8.7% 8.8% TRAVELERS CHEQUE: SALES $ 4.1 $ 4.8 $ 6.9 $ 5.8 $ 4.6 AVERAGE OUTSTANDING $ 6.5 $ 6.5 $ 7.0 $ 6.4 $ 6.2 AVERAGE INVESTMENTS $ 6.9 $ 6.8 $ 7.3 $ 6.7 $ 6.6 TAX EQUIVALENT YIELD 8.6% 8.7% 8.4% 8.8% 8.8% TOTAL DEBT $ 34.1 $ 36.4 $ 33.2 $ 34.1 $ 34.5 SHAREHOLDER'S EQUITY $ 7.5 $ 7.3 $ 7.4 $ 6.8 $ 7.0 RETURN ON AVERAGE EQUITY (D) 30.8% 29.9% 25.2% 21.0% 20.6% RETURN ON AVERAGE ASSETS (E) 3.3% 3.2% 2.6% 2.2% 2.1% (A) CARDS-IN-FORCE INCLUDE PROPRIETARY CARDS AND CARDS ISSUED UNDER NETWORK PARTNERSHIP AGREEMENTS OUTSIDE THE U.S. AVERAGE DISCOUNT RATE, AVERAGE BASIC CARDMEMBER SPENDING AND AVERAGE FEE PER CARD ARE COMPUTED FROM PROPRIETARY CARD ACTIVITIES ONLY. AT SEPTEMBER 30, 2002, 1.5 MILLION OF CANADIAN LENDING CARDS WERE TRANSFERRED TO BASIC (THOUGH THESE TYPES OF CARDS WERE AVAILABLE UNDER A SUPPLEMENTAL CARD PROGRAM) AS THE SPECIFIC CARDS WERE ISSUED UNDER A STAND-ALONE OFFER. THE IMPACT OF THIS TRANSFER ON THE QUARTERS ENDED JUNE 30, 2002 AND MARCH 31, 2002 WOULD HAVE BEEN TO INCREASE BASIC CARDS-IN-FORCE OUTSIDE THE U.S. TO 17.4 MILLION AND 17.1 MILLION, RESPECTIVELY, AND DECREASE AVERAGE BASIC CARDMEMBER SPENDING TO $1,926 AND $1,766, RESPECTIVELY. PERCENTAGES OF INCREASE ARE CALCULATED ASSUMING THE TRANSFER HAD OCCURRED AT THE TIME THE CARDS WERE ISSUED. (B) THIS DATA RELATES TO VISA AND EUROCARDS ISSUED IN CONNECTION WITH JOINT VENTURE ACTIVITIES. (C) COMPUTED FROM INFORMATION PROVIDED HEREIN. (D) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (E) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON TOTAL ASSETS OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES," TO THE EXTENT THAT THEY DIRECTLY AFFECT SHAREHOLDER'S EQUITY. (PRELIMINARY) TRAVEL RELATED SERVICES SELECTED STATISTICAL INFORMATION (CONTINUED) (UNAUDITED) (BILLIONS, EXCEPT PERCENTAGES AND WHERE INDICATED) QUARTERS ENDED ----------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- CHARGE CARD RECEIVABLES: TOTAL RECEIVABLES $ 24.3 $ 26.3 $ 24.1 $ 24.6 $ 24.2 90 DAYS PAST DUE AS A % OF TOTAL 2.4% 2.2% 2.4% 2.6% 3.1% LOSS RESERVES (MILLIONS) $ 923 $ 930 $ 934 (A) $ 1,039 $ 1,031 % OF RECEIVABLES 3.8% 3.5% 3.9% 4.2% 4.3% % OF 90 DAYS PAST DUE 159% 162% 161% 164% 138% NET LOSS RATIO 0.28% 0.32% 0.40% 0.40% 0.39% U.S. LENDING (OWNED BASIS): TOTAL LOANS $ 16.5 $ 17.1 $ 14.9 $ 14.1 $ 15.6 PAST DUE LOANS AS A % OF TOTAL: 30-89 DAYS 1.9% 2.0% 2.0% 1.9% 2.2% 90+ DAYS 1.2% 1.3% 1.2% 1.2% 1.4% LOSS RESERVES (MILLIONS): BEGINNING BALANCE $ 798 $ 669 $ 627 $ 676 $ 668 PROVISION 200 318 217 176 243 NET CHARGE-OFFS/OTHER (208) (189) (175) (225) (235) ------------- ------------- ------------- ------------- ------------- ENDING BALANCE $ 790 $ 798 $ 669 $ 627 $ 676 ============= ============= ============= ============= ============= % OF LOANS 4.8% 4.7% 4.5% 4.4% 4.3% % OF PAST DUE 155% 143% 139% 140% 120% AVERAGE LOANS $ 16.6 $ 15.7 $ 14.2 $ 14.7 $ 16.2 NET WRITE-OFF RATE 5.4% 5.2% 5.5% 6.3% 6.7% U.S. LENDING - MANAGED BASIS: TOTAL LOANS $ 34.6 $ 34.3 $ 32.2 $ 31.6 $ 31.3 PAST DUE LOANS AS A % OF TOTAL: 30-89 DAYS 1.9% 1.9% 2.0% 1.9% 2.1% 90+ DAYS 1.2% 1.2% 1.2% 1.2% 1.3% LOSS RESERVES (MILLIONS): BEGINNING BALANCE $ 1,297 $ 1,193 $ 1,121 $ 1,144 $ 1,077 PROVISION 507 547 507 458 541 NET CHARGE-OFFS/OTHER (457) (443) (435)(A) (481) (474) ------------- ------------- ------------- ------------- ------------- ENDING BALANCE $ 1,347 $ 1,297 $ 1,193 (A) $ 1,121 $ 1,144 ============= ============= ============= ============= ============= % OF LOANS 3.9% 3.8% 3.7% 3.5% 3.7% % OF PAST DUE 127% 120% 118%(A) 115% 107% AVERAGE LOANS $ 34.2 $ 32.9 $ 32.2 $ 31.8 $ 31.5 NET WRITE-OFF RATE 5.5% 5.5% 5.7%(A) 6.2% 6.5% NET INTEREST YIELD 9.4% 9.8% 9.7% 9.8% 9.6% (A) REVISED AS PER THE 8-K FILED WITH THE SEC ON DECEMBER 16, 2002. (PRELIMINARY) AMERICAN EXPRESS FINANCIAL ADVISORS STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED MARCH 31, ------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ------------- ------------- ------------- REVENUES: INVESTMENT INCOME $ 558 $ 529 5.4 % MANAGEMENT AND DISTRIBUTION FEES 522 597 (12.6) OTHER REVENUES 331 308 7.8 ------------- ------------- TOTAL REVENUES 1,411 1,434 (1.6) ------------- ------------- EXPENSES: PROVISION FOR LOSSES AND BENEFITS: ANNUITIES 273 247 10.4 INSURANCE 192 171 12.0 INVESTMENT CERTIFICATES 41 52 (20.6) ------------- ------------- TOTAL 506 470 7.5 HUMAN RESOURCES 479 499 (3.8) OTHER OPERATING EXPENSES 248 213 16.8 ------------- ------------- TOTAL EXPENSES 1,233 1,182 4.4 ------------- ------------- PRETAX INCOME 178 252 (29.5) INCOME TAX PROVISION 45 70 (36.8) ------------- ------------- NET INCOME $ 133 $ 182 (26.7)% ============= ============= (PRELIMINARY) AMERICAN EXPRESS FINANCIAL ADVISORS SELECTED STATISTICAL INFORMATION (UNAUDITED) (MILLIONS, EXCEPT WHERE INDICATED) QUARTERS ENDED MARCH 31, ------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ------------- ------------- ------------- INVESTMENTS (BILLIONS)* $ 40.3 $ 33.1 21.7 % CLIENT CONTRACT RESERVES (BILLIONS) $ 38.6 $ 32.9 17.2 % SHAREHOLDER'S EQUITY (BILLIONS) $ 6.3 $ 5.3 18.5 % RETURN ON AVERAGE EQUITY ** 10.6% 3.6% - LIFE INSURANCE INFORCE (BILLIONS) $ 121.4 $ 110.9 9.4 % ASSETS OWNED, MANAGED OR ADMINISTERED (BILLIONS): ASSETS MANAGED FOR INSTITUTIONS $ 41.4 $ 49.2 (15.9)% ASSETS OWNED, MANAGED OR ADMINISTERED FOR INDIVIDUALS: OWNED ASSETS: SEPARATE ACCOUNT ASSETS 21.3 27.2 (21.9)% OTHER OWNED ASSETS 51.5 42.8 20.6 ------------- ------------- TOTAL OWNED ASSETS 72.8 70.0 4.1 MANAGED ASSETS 79.9 98.6 (19.0) ADMINISTERED ASSETS 34.0 36.4 (6.6) ------------- ------------- TOTAL $ 228.1 $ 254.2 (10.3)% ============= ============= MARKET APPRECIATION (DEPRECIATION) DURING THE PERIOD: OWNED ASSETS: SEPARATE ACCOUNT ASSETS $ (471) $ (279) (68.8)% OTHER OWNED ASSETS $ 20 $ (278) # MANAGED ASSETS $ (1,145) $ 14 # CASH SALES: MUTUAL FUNDS $ 6,800 $ 8,749 (22.3)% ANNUITIES 2,205 1,548 42.4 INVESTMENT CERTIFICATES 1,067 643 65.8 LIFE AND OTHER INSURANCE PRODUCTS 162 184 (11.8) INSTITUTIONAL 1,036 1,815 (42.9) OTHER 1,683 1,028 63.9 ------------- ------------- TOTAL CASH SALES $ 12,953 $ 13,967 (7.3)% ============= ============= NUMBER OF FINANCIAL ADVISORS 11,606 11,502 0.9 % FEES FROM FINANCIAL PLANS AND ADVICE SERVICES $ 31.7 $ 29.7 6.8 % PERCENTAGE OF TOTAL SALES FROM FINANCIAL PLANS AND ADVICE SERVICES 75.6% 73.2% - # - DENOTES A VARIANCE OF MORE THAN 100%. * EXCLUDES CASH, DERIVATIVES, SHORT-TERM AND OTHER INVESTMENTS. ** COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (PRELIMINARY) AMERICAN EXPRESS FINANCIAL ADVISORS STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED --------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- REVENUES: INVESTMENT INCOME $ 558 $ 577 $ 517 $ 435 $ 529 MANAGEMENT AND DISTRIBUTION FEES 522 535 551 609 597 OTHER REVENUES 331 332 320 307 308 ------------- ------------- ------------- ------------- ------------- TOTAL REVENUES 1,411 1,444 1,388 1,351 1,434 ------------- ------------- ------------- ------------- ------------- EXPENSES: PROVISION FOR LOSSES AND BENEFITS: ANNUITIES 273 283 259 245 247 INSURANCE 192 203 182 181 171 INVESTMENT CERTIFICATES 41 53 46 32 52 ------------- ------------- ------------- ------------- ------------- TOTAL 506 539 487 458 470 HUMAN RESOURCES 479 449 457 493 499 OTHER OPERATING EXPENSES 248 250 239 205 213 DISASTER RECOVERY CHARGE - - - (7) - ------------- ------------- ------------- ------------- ------------- TOTAL EXPENSES 1,233 1,238 1,183 1,149 1,182 ------------- ------------- ------------- ------------- ------------- PRETAX INCOME 178 206 205 202 252 INCOME TAX PROVISION 45 53 53 57 70 ------------- ------------- ------------- ------------- ------------- NET INCOME $ 133 $ 153 $ 152 $ 145 $ 182 ============= ============= ============= ============= ============= (PRELIMINARY) AMERICAN EXPRESS FINANCIAL ADVISORS SELECTED STATISTICAL INFORMATION (UNAUDITED) (MILLIONS) QUARTERS ENDED --------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- INVESTMENTS (BILLIONS)* $ 40.3 $ 38.2 $ 35.8 $ 33.9 $ 33.1 CLIENT CONTRACT RESERVES (BILLIONS) $ 38.6 $ 37.3 $ 36.1 $ 34.0 $ 32.9 SHAREHOLDER'S EQUITY (BILLIONS) $ 6.3 $ 6.3 $ 6.2 $ 5.7 $ 5.3 RETURN ON AVERAGE EQUITY ** 10.6% 11.6% 11.9% 12.1% 3.6% LIFE INSURANCE INFORCE (BILLIONS) $ 121.4 $ 119.0 $ 116.3 $ 114.2 $ 110.9 ASSETS OWNED, MANAGED OR ADMINISTERED (BILLIONS): ASSETS MANAGED FOR INSTITUTIONS $ 41.4 $ 42.3 $ 43.3 $ 46.5 $ 49.2 ASSETS OWNED, MANAGED OR ADMINISTERED FOR INDIVIDUALS: OWNED ASSETS: SEPARATE ACCOUNT ASSETS 21.3 22.0 21.1 24.6 27.2 OTHER OWNED ASSETS 51.5 51.7 47.8 44.4 42.8 ------------- ------------- ------------- ------------- ------------- TOTAL OWNED ASSETS 72.8 73.7 68.9 69.0 70.0 MANAGED ASSETS 79.9 81.6 79.4 89.7 98.6 ADMINISTERED ASSETS 34.0 33.0 29.9 32.9 36.4 ------------- ------------- ------------- ------------- ------------- TOTAL $ 228.1 $ 230.6 $ 221.5 $ 238.1 $ 254.2 ============= ============= ============= ============= ============= MARKET APPRECIATION (DEPRECIATION) DURING THE PERIOD: OWNED ASSETS: SEPARATE ACCOUNT ASSETS $ (471) $ 1,040 $ (3,143) $ (2,675) $ (279) OTHER OWNED ASSETS $ 20 $ 23 $ 637 $ 516 $ (278) MANAGED ASSETS $ (1,145) $ 3,334 $ (11,013) $ (9,123) $ 14 CASH SALES: MUTUAL FUNDS $ 6,800 $ 6,563 $ 7,693 $ 8,940 $ 8,749 ANNUITIES 2,205 2,284 2,656 2,054 1,548 INVESTMENT CERTIFICATES 1,067 959 1,299 1,186 643 LIFE AND OTHER INSURANCE PRODUCTS 162 182 170 175 184 INSTITUTIONAL 1,036 756 781 376 1,815 OTHER 1,683 1,269 1,399 1,504 1,028 ------------- ------------- ------------- ------------- ------------- TOTAL CASH SALES $ 12,953 $ 12,013 $ 13,998 $ 14,235 $ 13,967 ============= ============= ============= ============= ============= NUMBER OF FINANCIAL ADVISORS 11,606 11,689 11,353 11,360 11,502 FEES FROM FINANCIAL PLANS AND ADVICE SERVICES $ 31.7 $ 26.8 $ 27.4 $ 30.0 $ 29.7 PERCENTAGE OF TOTAL SALES FROM FINANCIAL PLANS AND ADVICE SERVICES 75.6% 74.4% 73.0% 72.7% 73.2% * EXCLUDES CASH, DERIVATIVES, SHORT-TERM AND OTHER INVESTMENTS. ** COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (PRELIMINARY) AMERICAN EXPRESS BANK STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED MARCH 31, ------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ------------- ------------- ------------- NET REVENUES: INTEREST INCOME $ 149 $ 143 4.6 % INTEREST EXPENSE 60 58 3.6 ------------- ------------- NET INTEREST INCOME 89 85 5.2 COMMISSIONS AND FEES 55 50 8.5 FOREIGN EXCHANGE INCOME & OTHER REVENUES 53 43 24.2 ------------- ------------- TOTAL NET REVENUES 197 178 10.7 ------------- ------------- EXPENSES: HUMAN RESOURCES 61 55 9.1 OTHER OPERATING EXPENSES 73 62 18.0 PROVISION FOR LOSSES 34 41 (17.0) ------------- ------------- TOTAL EXPENSES 168 158 5.8 ------------- ------------- PRETAX INCOME 29 20 50.7 INCOME TAX PROVISION 10 7 43.4 ------------- ------------- NET INCOME $ 19 $ 13 54.9 % ============= ============= (PRELIMINARY) AMERICAN EXPRESS BANK SELECTED STATISTICAL INFORMATION (UNAUDITED) (BILLIONS, EXCEPT WHERE INDICATED) QUARTERS ENDED MARCH 31, ------------------------------- PERCENTAGE 2003 2002 INC/(DEC) ------------- ------------- ------------- TOTAL SHAREHOLDER'S EQUITY (MILLIONS) $ 918 $ 767 19.7 % RETURN ON AVERAGE COMMON EQUITY (A) 12.1% (1.4)% - RETURN ON AVERAGE ASSETS (B) 0.71% (0.08)% - TOTAL LOANS $ 5.7 $ 5.3 8.9 % TOTAL NON-PERFORMING LOANS (MILLIONS) (C) $ 106 $ 128 (17.1)% OTHER NON-PERFORMING ASSETS (MILLIONS) $ 15 $ 2 # RESERVE FOR CREDIT LOSSES (MILLIONS) (D) $ 155 $ 160 (3.6)% LOAN LOSS RESERVES AS A % OF TOTAL LOANS 2.5% 2.9% - TOTAL PERSONAL FINANCIAL SERVICES (PFS) LOANS $ 1.5 $ 1.7 (10.4)% 30+ DAYS PAST DUE PFS LOANS AS A % OF TOTAL 5.0% 4.5% - DEPOSITS $ 9.5 $ 8.2 15.6 % ASSETS MANAGED (E) / ADMINISTERED $ 13.1 $ 11.8 11.3 % ASSETS OF NON-CONSOLIDATED JOINT VENTURES $ 1.7 $ 1.9 (7.4)% RISK-BASED CAPITAL RATIOS: TIER 1 10.8% 10.7% - TOTAL 11.0% 11.0% - LEVERAGE RATIO 5.5% 5.2% - # DENOTES A VARIANCE OF MORE THAN 100%. (A) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (B) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON TOTAL ASSETS OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES," TO THE EXTENT THAT THEY DIRECTLY AFFECT SHAREHOLDER'S EQUITY. (C) AEB DEFINES NON-PERFORMING LOANS AS LOANS (OTHER THAN CERTAIN SMALLER-BALANCE CONSUMER LOANS) ON WHICH THE ACCRUAL OF INTEREST IS DISCONTINUED BECAUSE THE CONTRACTUAL PAYMENT OF PRINCIPAL OR INTEREST HAS BECOME 90 DAYS PAST DUE OR IF, IN MANAGEMENT'S OPINION, THE BORROWER IS UNLIKELY TO MEET ITS CONTRACTUAL OBLIGATIONS. FOR SMALLER-BALANCE CONSUMER LOANS, MANAGEMENT ESTABLISHES RESERVES IT BELIEVES TO BE ADEQUATE TO ABSORB CREDIT LOSSES INHERENT IN THE PORTFOLIO. GENERALLY, THESE LOANS ARE WRITTEN OFF IN FULL WHEN AN IMPAIRMENT IS DETERMINED OR WHEN THE LOAN BECOMES 120 OR 180 DAYS PAST DUE, DEPENDING ON LOAN TYPE. (D) ALLOCATION (MILLIONS): LOANS $ 145 $ 154 OTHER ASSETS, PRIMARILY FOREIGN EXCHANGE AND DERIVATIVES 5 5 UNFUNDED CONTINGENTS 5 1 ------------- ------------- TOTAL RESERVE FOR CREDIT LOSSES $ 155 $ 160 ============= ============= (E) INCLUDES ASSETS MANAGED BY AMERICAN EXPRESS FINANCIAL ADVISORS. (PRELIMINARY) AMERICAN EXPRESS BANK STATEMENTS OF INCOME (UNAUDITED) (MILLIONS) QUARTERS ENDED --------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- NET REVENUES: INTEREST INCOME $ 149 $ 156 $ 158 $ 149 $ 143 INTEREST EXPENSE 60 65 63 60 58 ------------- ------------- ------------- ------------- ------------- NET INTEREST INCOME 89 91 95 89 85 COMMISSIONS AND FEES 55 58 54 53 50 FOREIGN EXCHANGE INCOME & OTHER REVENUES 53 39 50 38 43 ------------- ------------- ------------- ------------- ------------- TOTAL NET REVENUES 197 188 199 180 178 ------------- ------------- ------------- ------------- ------------- EXPENSES: HUMAN RESOURCES 61 59 62 60 55 OTHER OPERATING EXPENSES 73 63 64 55 62 PROVISION FOR LOSSES 34 31 37 38 41 RESTRUCTURING CHARGES* - (1) (2) - - ------------- ------------- ------------- ------------- ------------- TOTAL EXPENSES 168 152 161 153 158 ------------- ------------- ------------- ------------- ------------- PRETAX INCOME 29 36 38 27 20 INCOME TAX PROVISION 10 12 13 9 7 ------------- ------------- ------------- ------------- ------------- NET INCOME $ 19 $ 24 $ 25 $ 18 $ 13 ============= ============= ============= ============= ============= * THE FOURTH AND THIRD QUARTER 2002 RESTRUCTURING CHARGE AMOUNTS REPRESENT REVERSALS OF 2001 CHARGES OF $2.5 MILLION ($1.6 MILLION AFTER-TAX) AND $5.9 MILLION ($3.8 MILLION AFTER-TAX), RESPECTIVELY. THESE AMOUNTS WERE PARTIALLY OFFSET BY FOURTH AND THIRD QUARTER 2002 RESTRUCTURING CHARGES OF $1.5 MILLION ($0.7 MILLION AFTER-TAX) AND $3.9 MILLION ($2.4 MILLION AFTER-TAX), RESPECTIVELY. THE FOURTH QUARTER RESTRUCTURING CHARGE WAS COMPRISED OF PRIMARILY SEVERANCE COSTS. THE THIRD QUARTER RESTRUCTURING CHARGE WAS COMPRISED OF $2.0 MILLION PRETAX OF SEVERANCE COSTS AND $1.9 MILLION PRETAX OF OTHER CHARGES. (PRELIMINARY) AMERICAN EXPRESS BANK SELECTED STATISTICAL INFORMATION (UNAUDITED) (BILLIONS, EXCEPT WHERE INDICATED) QUARTERS ENDED --------------------------------------------------------------------------------- MARCH 31, DECEMBER 31, SEPTEMBER 30, JUNE 30, MARCH 31, 2003 2002 2002 2002 2002 ------------- ------------- ------------- ------------- ------------- TOTAL SHAREHOLDER'S EQUITY (MILLIONS)$ 918 $ 947 $ 899 $ 812 $ 767 RETURN ON AVERAGE COMMON EQUITY (A) 12.1% 11.5% 9.8% (0.4)% (1.4)% RETURN ON AVERAGE ASSETS (B) 0.71% 0.67% 0.55% (0.02)% (0.08)% TOTAL LOANS $ 5.7 $ 5.6 $ 5.5 $ 5.6 $ 5.3 TOTAL NON-PERFORMING LOANS (MILLIONS) (C) $ 106 $ 119 $ 120 $ 121 $ 128 OTHER NON-PERFORMING ASSETS (MILLIONS) $ 15 $ 15 $ 17 $ 2 $ 2 RESERVE FOR CREDIT LOSSES (MILLIONS) (D) $ 155 $ 158 $ 166 $ 160 $ 160 LOAN LOSS RESERVES AS A % OF TOTAL LOANS 2.5% 2.7% 2.8% 2.8% 2.9% TOTAL PERSONAL FINANCIAL SERVICES (PFS) LOANS $ 1.5 $ 1.6 $ 1.6 $ 1.8 $ 1.7 30+ DAYS PAST DUE PFS LOANS AS A % OF TOTAL 5.0% 5.4% 4.9% 4.6% 4.5% DEPOSITS $ 9.5 $ 9.5 $ 8.6 $ 8.7 $ 8.2 ASSETS MANAGED (E) / ADMINISTERED $ 13.1 $ 12.5 $ 12.2 $ 12.4 $ 11.8 ASSETS OF NON-CONSOLIDATED JOINT VENTURES $ 1.7 $ 1.8 $ 1.8 $ 1.9 $ 1.9 RISK-BASED CAPITAL RATIOS: TIER 1 10.8% 10.9% 10.2% 10.1% 10.7% TOTAL 11.0% 11.4% 10.9% 10.6% 11.0% LEVERAGE RATIO 5.5% 5.3% 5.3% 5.2% 5.2% (A) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON SHAREHOLDER'S EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." (B) COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON TOTAL ASSETS OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, "ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES," TO THE EXTENT THAT THEY DIRECTLY AFFECT SHAREHOLDER'S EQUITY. (C) AEB DEFINES NON-PERFORMING LOANS AS LOANS (OTHER THAN CERTAIN SMALLER-BALANCE CONSUMER LOANS) ON WHICH THE ACCRUAL OF INTEREST IS DISCONTINUED BECAUSE THE CONTRACTUAL PAYMENT OF PRINCIPAL OR INTEREST HAS BECOME 90 DAYS PAST DUE OR IF, IN MANAGEMENT'S OPINION, THE BORROWER IS UNLIKELY TO MEET ITS CONTRACTUAL OBLIGATIONS. FOR SMALLER-BALANCE CONSUMER LOANS, MANAGEMENT ESTABLISHES RESERVES IT BELIEVES TO BE ADEQUATE TO ABSORB CREDIT LOSSES INHERENT IN THE PORTFOLIO. GENERALLY, THESE LOANS ARE WRITTEN OFF IN FULL WHEN AN IMPAIRMENT IS DETERMINED OR WHEN THE LOAN BECOMES 120 OR 180 DAYS PAST DUE, DEPENDING ON LOAN TYPE. (D) ALLOCATION (MILLIONS): LOANS $ 145 $ 151 $ 156 $ 153 $ 154 OTHER ASSETS, PRIMARILY FOREIGN EXCHANGE AND DERIVATIVES 5 6 9 6 5 UNFUNDED CONTINGENTS 5 1 1 1 1 ------------- ------------- ------------- ------------- ------------- TOTAL RESERVE FOR CREDIT LOSSES $ 155 $ 158 $ 166 $ 160 $ 160 ============= ============= ============= ============= ============= (E) INCLUDES ASSETS MANAGED BY AMERICAN EXPRESS FINANCIAL ADVISORS. This information is provided by RNS The company news service from the London Stock Exchange END QRFILFSTSDISFIV
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