defi SOLUTIONS Launches Thorough Infrastructure Intrusion Investigation and Refutes Confidential Information Hacking Claims
29 April 2024 - 6:02PM
Business Wire
Hacking group demands ransom, threatens
reputational harm armed with public-facing information
defi SOLUTIONS, the leading provider of originations, servicing,
and managed servicing software and services, is announcing today an
unsuccessful hacking and extortion attempt by a known cybercriminal
group.
The group, which according to the Cybersecurity Advisory (CSA)
has targeted organizations in multiple U.S. critical infrastructure
sectors since June 2022, contacted defi through emails and phone
numbers from the company’s public-facing website and threatened to
inform defi partners (also published on the company’s public-facing
website), regulators, and others of the intrusion and to
disseminate what they referred to as confidential information.
Over a month prior to the group’s contact, during a
contemporaneous review of access logs, defi had discovered
unauthorized access to legacy infrastructure that was in the
process of being decommissioned and completely network segmented
from all other defi commercial systems. That access resulted in the
retrieval of certain legacy product documentation and possibly some
other dated internal defi documents. defi took immediate steps to
cut off the unauthorized access and to further isolate the
compromised infrastructure. No sensitive defi information, client
information, or consumer information was accessed. Given the
limited nature of the accessed information, defi did not provide
public notice of this intrusion.
The hackers have since followed through on threats and have
begun contacting certain organizations, falsely claiming to have
confidential information.
“This is nothing more than a bluff,” said Robert Olen, VP,
Information Security, defi SOLUTIONS. “From what we see, there is
no threat to defi, its employees, customers, partners or any
consumers.”
About defi SOLUTIONS
defi SOLUTIONS partners with captives, banks, credit unions and
finance companies and has been a proven partner and solution
provider of choice for the top automotive lenders in North
America. defi has decades of expertise and
successful, long-term partnerships with captive lenders
and other organizations involved in auto and consumer
lending. These relationships have resulted in solutions that
are continuing to revolutionize the industry and are truly the most
configurable, scalable, stable, and compliant. defi SOLUTIONS has
the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
For more information, visit www.defisolutions.com.
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Charlie Lewis Dir, Communication (682) 717-8481
clewis@defisolutions.com