RNS Number:6352I
Vocalis Group PLC
12 March 2003


Vocalis Group plc ("Vocalis" or the "Group")


Trading update

Vocalis, the leading provider of voice driven solutions to UK contact centres,
issues the following trading statement.

As reported in November 2002 at the time of the interim results, Vocalis
continues to build on the strategic decisions made during 2002. Many leading
companies within the financial services and utilities sectors have recognised
the potential cost saving and customer service benefits of implementing natural
voice solutions as part of their contact centre strategy. Whilst the number of
organisations in discussion with Vocalis has dramatically increased and
considerable interest has been generated in the Group's products, it has taken
longer than planned to convert these sales opportunities into firm orders in the
current market.  As a result, the Group has not achieved the increase in revenue
forecast for the second half of the financial year. Accordingly, it is expected
that revenues in the six months to 31 March 2003, whilst significantly in excess
of those in the corresponding period in 2002, will be at a similar level to
those reported for the six months to 30 September 2002.

The results for the year will also include exceptional restructuring costs
amounting to approximately # 0.5 million following a review of the property,
stock and staffing requirements resulting from the repositioning of the business
in the past 12 months.

The Directors expect to report that net cash balances at the year end will be
approximately #1.8 million.

Looking ahead, Vocalis will continue to implement the strategy set out in 2002
for the UK contact centre market, in order to convert the customer pipeline into
firm orders, and in so doing, generate a solid financial return for the Group.



For further information contact:
    
Vocalis Group plc
Paul Wright, Chief Executive         020 7588 4000 (on Wednesday, 12 March 2003)
                                                         01223 846177 thereafter


Weber Shandwick Square Mile
Nick Oborne                                                        020 7067 0000


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