SAN
FRANCISCO, April 30, 2024 /PRNewswire/ -- Sojern, a
provider of AI-driven guest experience solutions, announced its
integration with HotelKey today, a leading next-generation
hospitality platform. This collaboration connects Sojern's
Guest Experience Platform with HotelKey's Property Management
System (PMS), empowering hoteliers to increase profitability and
enhance the guest experience.
"We are excited to partner with HotelKey, a leading next
generation hospitality platform," said Baskar Manivannan, Vice President, Guest
Engagement Platform, at Sojern. "With our fully integrated Sojern
Guest Experience Platform and HotelKey PMS, hoteliers can now drive
profitability with an AI automated and personalized guest
experience, increase guest satisfaction scores, generate ancillary
revenue, and promote direct bookings. Together, we are
revolutionizing the hospitality industry with a fully integrated
and user-friendly platform."
Properties are leveraging the collaboration between HotelKey and
Sojern to enhance their capabilities across multiple facets of
their business.
"We are thrilled with the seamless integration of HotelKey and
Sojern's Guest Experience Solution. The Sojern AI Concierge and
Reputation Manager have truly elevated our guest services," said
Chuck Valentino, VP of Operations,
Vista Investments. "The teams are collaborative and are fine-tuning
the AI to cater to our specific requirements, ensuring a
personalized and exceptional guest experience."
Sojern offers comprehensive solutions to hospitality challenges,
requiring only essential data to deliver exceptional results. From
streamlining housekeeping and maintenance to optimizing labor
management, Sojern's solutions empower hotels to elevate their
operations and provide exceptional guest experiences.
HotelKey stands out with its innovative solutions, focusing on
streamlining day-to-day operations and enhancing guest
satisfaction.
"By integrating HotelKey's PMS and Sojern's Guest Experience
Solution, hotel owners can focus on personalizing the guest
experience," said Aditya Thyagarajan, Co-Founder and President,
HotelKey. "Our partnership with Sojern not only simplifies
operations but empowers hotels to deliver unparalleled satisfaction
to guests."
About HotelKey
HotelKey was founded in 2015 and counts
seven large enterprise chains among its clients, including Hilton,
G6 Hospitality, Extended Stay America, Sonder, Red Roof Inn, and
InTown Suites. HotelKey's client portfolio includes more than
400,000 rooms live on their products and over 12,500 hotels under
contract, including more than 600 independent hotels. In addition
to its industry-leading PMS solution, HotelKey offers an
enterprise-grade central reservations system, a point-of-sale
system, event and activity management, and other products and
services specifically designed for the hospitality industry.
For more information, visit hotelkeyapp.com, and connect with
HotelKey on LinkedIn, Instagram, Facebook, and Twitter.
About Sojern
Sojern is a leading travel marketing
platform designed to boost growth and profitability for the travel
industry. The Sojern Travel Marketing Platform is a set of
easy-to-use software and services that delivers unrivaled traveler
insight, intelligent audiences, multichannel activation and
optimization, and a connected guest experience—all in one place.
More than 10,000 travel marketers rely on our platform annually to
find, attract, convert and engage travelers. Founded in 2007,
Sojern is headquartered in San Francisco,
California with teams in the Americas, Europe, Middle
East and Africa, and
Asia Pacific.
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SOURCE Sojern
