New partnership enhances guest experiences and
operational efficiency across attraction venues
AUSTIN, Texas, May 3, 2024 /PRNewswire/ -- In an effort to
improve the guest experience and streamline operations for
attractions venues, ROLLER, a global leader in leisure and
attractions technology, has joined forces with Amusement Connect, a
recognized leader in cashless card operations. This strategic
partnership delivers an integration that aims to streamline the
arcade experience for operators and guests alike, providing a more
efficient way for entertainment venues to operate.
Through this integration, ROLLER and Amusement Connect enable
the sale, top-up, and balance checks of cashless cards directly
from ROLLER's point-of-sale devices, simplifying the management of
pay-to-play attractions. This move is expected to enhance
operational efficiency and improve guest satisfaction by making
sales smoother and more convenient. The integration also simplifies
reporting by automatically recording every purchase of a cashless
card, saving venue operators time and ensuring accurate tracking of
purchases.
Both companies leverage cloud-based technology to ensure that
venues can operate without the need for expensive servers, with the
promise of continuous updates to keep the systems equipped with the
latest features and improvements. This integration also introduces
the option for guests to purchase game cards online through
ROLLER's online checkout, a feature designed to make the check-in
process more efficient and increase average transaction values.
"Amusement Connect and ROLLER have a shared commitment to
helping attractions businesses deliver exceptional guest
experiences. So, we're thrilled to partner with Amusement Connect
on this integration – a trailblazing company known for great
customer support and providing innovative tech. This isn't just
about upgrading our technology—it's delivering on our promise to
make every guest experience smoother and every operator's day a bit
easier," explained Luke Finn, CEO
and Founder of ROLLER.
"As we continue to innovate and collaborate with industry
leaders like ROLLER, we're thrilled to see the tangible benefits
our integration brings to our customers. Together, we're not just
transforming transactions; we're elevating experiences and driving
profitability with every interaction," commented Frank Licausi, Co-Owner of Amusement
Connect.
This partnership between ROLLER and Amusement Connect represents
a significant step towards more streamlined operations in the
amusement industry. It offers a blend of efficiency and convenience
aimed at improving the way entertainment venues operate and
enhancing the overall guest experience. For more information on
this integration and how it can benefit your venue, contact
ROLLER or Amusement Connect directly.
About ROLLER
ROLLER is the cloud-based venue management platform for the
modern attraction, purpose-built to remove friction from the guest
experience at every touchpoint. Their all-in-one platform
simplifies its customers' business processes, improving efficiency
and maximizing revenue. ROLLER's comprehensive solution includes:
Online Checkout & Ticketing, Point-of-Sale, Integrated
Payments, Memberships, Gift Cards, Waivers, Self-Serve Kiosks,
Cashless Wallets, the Guest Experience Score®, and more. To learn
more, visit roller.software.
About Amusement Connect
Founded by Frank Licausi and
John Tarpley in 2017, our
comprehensive game card system, accompanied by a variety of
products, provides a complete overview on games and attractions in
settings like bars, arcades, FEC's, and multi-location
entertainment centers. As operators and industry experts, we bring
innovation, value, and the best possible experiences to
entertainment venues with our award-winning game card system.
Bringing you more at amusementconnect.com.
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