Qualfon, a leading global business services provider, is pleased
to announce the inauguration of its new CX center in Cagayan de
Oro, Philippines. Qualfon's new
location enhances the company's 20-year CX leadership presence in
the Philippines and harmonizes
well with existing bases in Cebu, Dumaguete and Manila.
HIGHLAND
PARK, Mich., May 16, 2024
/PRNewswire-PRWeb/ -- Qualfon, a leading global business services
provider, is pleased to announce the inauguration of its new CX
center in Cagayan de Oro, Philippines. Qualfon's new location enhances
the company's 20-year CX leadership presence in the Philippines and harmonizes well with
existing bases in Cebu, Dumaguete and Manila.
Scheduled to open on May 22, 2024,
the Cagayan de Oro location is expected to employ more than 2,000
individuals in 2025. This expansion represents an exciting
development for Qualfon as it continues its mission to deliver
exceptional customer experiences while creating a never-ending
number of employment opportunities in key regions of the
country.
Doug Wells, Chief Operating
Officer, Customer Engagement Services, expressed anticipation for
the upcoming launch, stating, "As we prepare to cut the ribbons for
our newest site in Cagayan de Oro, we're thrilled to bring
Qualfon's commitment to excellence to southern Philippines. From Manila in the north to Cebu and Dumaguete in
the central region and now Cagayan de Oro in the south, our reach
across the country is expanding. We're excited to welcome members
of the Cagayan de Oro community into the Qualfon family."
Qualfon's expansion into Cagayan de Oro underscores its
dedication to providing comprehensive customer lifecycle management
services, including customer service, technical support, retention
and sales. The new site will contribute to the economic growth of
the region by offering employment opportunities, investment in our
personnel and their families and support for community development
initiatives.
About Qualfon
Qualfon is a global business services company providing
multichannel customer engagement, lead generation, end-to-end
integrated marketing, print and fulfillment solutions. Qualfon
helps companies reduce costs and deliver superior customer
experiences. Qualfon's approximately 16,000 employees serve
international brands across many industries, and the company's
intelligent outsourcing locations span the United States, the Philippines, Guyana, Colombia, Mexico, Costa
Rica, Canada and
India. Qualfon practices its
mission to "be the best and make each person's life better" by
investing holistically in clients, their customers, our employees,
their families and the local communities in which we operate.
Media Contact
Chelsea Roehr, Qualfon, 1
877-261-0804, chelsea.roehr@qualfon.com, www.qualfon.com
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SOURCE Qualfon