Award Recognizes PODS for Superior Customer
Service and Commitment to Excellence
CLEARWATER, Fla., May 14, 2024 /PRNewswire/ -- PODS
Enterprises, LLC, an industry leader that revolutionized the moving
and storage category through its portable container service
offerings, today announced it has been recognized as one of
America's Customer Service Champions 2024 by USA TODAY and Plant-A Insights Group. More
than 33,000 consumers were surveyed for the study.
"For over 25 years, PODS has consistently delivered to our
customers an innovative and smart approach to moving and storage
that gives them full control over their experience. Fast forward to
today, we have supported more than six million moves and continue
raising the bar," said Kathy
Marinello, President and CEO of PODS. "We are humbled and
honored to see our hard work and dedication recognized by our
customers, as well as USA Today
and Plant-A Insights."
America's Customer Service Champions 2024 highlights companies
that excel in delivering the best customer experience based on a
broad set of metrics and provides consumers with guidance they can
use as they select where they want to spend their time and
money.
Champions were chosen through a confidential online survey of
more than 33,000 U.S. consumers who provided over 519,000 company
reviews. They evaluated businesses and providers according to the
overall customer experience as well as the quality-of-service
delivery across seven key categories that are important to
consumers.
Respondents reviewed companies with whom they had personal
interactions within the past three years, ensuring the relevance of
the findings. The Plant-A analysis is also bolstered by the
integration of publicly available data, customer online reviews,
and various methods of validation. The recognized companies were
meticulously checked, including a review of the published press of
the past 24 months to identify potential issues.
Overall, America's Customer Service Champions 2024 is one of the
largest independent customer experience studies in the U.S.
About PODS Enterprises, LLC
A trusted moving and
storage leader for more than 25 years, PODS offers a simpler and
more flexible way to move. PODS pioneered portable moving
and storage in 1998 and has been giving customers control over
their moves by adapting to their pace, dates, and locations ever
since. Today, with over six million moves, PODS provides
residential and commercial moving and storage services in
the U.S., Canada, Australia, and the UK. Whether it's a
long-distance or international relocation, an across-town move, or
a renovation project, there is a PODS solution for any move. To
learn more, visit PODS.com.
Contact:
Trent Brock
PODS Enterprises, LLC
pressrequest@pods.com
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SOURCE PODS Enterprises, LLC