McDATA Enhances Service Business with Servigistics Implementation

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Mcdata	NASDAQ:MCDT	NASDAQ	Common Stock

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McDATA Enhances Service Business with Servigistics Implementation

12/09/2006 6:24pm

PR Newswire (US)

Mcdata (NASDAQ:MCDT)
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From Jun 2019 to Jun 2024

Data access solutions provider opts to bring service parts management in-house BROOMFIELD, Colo. and ATLANTA, Sept. 12 /PRNewswire/ -- Servigistics, the leading strategic service management solution provider announced today that McDATA Corp. (Nasdaq: MCDTA; MCDT), the leading provider of data access solutions, will implement the Servigistics solution across its global service parts network. (Logo: http://www.newscom.com/cgi-bin/prnh/20060124/CLTU013LOGO-b ) With more than $36 million in global service parts inventory, McDATA will use the Servigistics solution to improve service part forecast accuracy and performance analysis, enabling the company to enhance customer service levels while reducing inventory costs. McDATA chose to expand its use of Servigistics across its entire service operation instead of outsourcing in order to achieve global visibility and maximize performance. "After seeing the results we achieved with the Servigistics solution, it was clear that McDATA would benefit from implementing the solution across our entire service network," said Rob Beyer, Senior VP, Customer Support. "With Servigistics, our goal is to improve our already-high service levels, while containing costs and eliminating inefficiencies." "McDATA recognizes the strategic importance of service to their continued success and we are committed to helping them achieve their goals," said Eric Hinkle, Servigistics CEO. "We are pleased they have chosen Servigistics as a core component of their service business infrastructure." About McDATA McDATA (Nasdaq: MCDTA; MCDT) is the leading provider of data access solutions, helping customers build, globally connect, optimize and centrally manage data infrastructures across SAN, MAN and WAN environments. With nearly 25 years experience developing SAN products, services and solutions, McDATA is the trusted partner in the world's largest data centers, connecting more than two-thirds of all networked data. About Servigistics Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a 100% referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at or at http://www.servigistics.com/. http://www.newscom.com/cgi-bin/prnh/20060124/CLTU013LOGO-b http://photoarchive.ap.org/ DATASOURCE: Servigistics CONTACT: Valerie Meadows of Servigistics, +1-404-933-9296, or Web site: http://www.servigistics.com/

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