Genetec Inc. (“Genetec”), a leading technology provider of unified
security, public safety, operations, and business intelligence
solutions, today announced that Heathrow Airport’s multi-year
investment in Genetec solutions is enabling them to continuously
innovate and transform operations. The joint effort provides
Heathrow with a unified view across large-scale airport operations
to secure people and assets, bringing efficiency and enhancing the
passenger experience while ensuring data privacy and cybersecurity
compliance.
London Heathrow is Europe’s busiest airport, handling
approximately 80 million passengers and 14 million tons of goods
annually. Over 76,000 employees work around the clock to ensure the
airport’s smooth operations across its 1,227-hectare site,
including maintaining passenger flow, securing the premises, and
managing over 1,300 daily take-offs and landings for 89 different
airlines.
Heathrow initially deployed Genetec Security Center to bring all
of its IP security systems onto one unified platform. What began as
a 2,000-camera deployment in 2016 has since more than quadrupled in
size, incorporating everything from video and access control to
LIDAR, analytics, automatic license plate recognition (ALPR), and
more. Today, Genetec solutions are used to go far beyond security.
For example, Genetec solutions are used to monitor over 150 km (93
miles) of baggage belts and facilitate the daily entry and exit of
over 150,000 vehicles.
“We’re essentially running a small city operation that happens
to be called Heathrow,” explains Danny Long, IT Product Owner for
physical security products at Heathrow. “Alongside the traditional
airport security functions, we’re responsible for the monitoring of
roads, retail space, three train stations, a bus terminal, offices,
a church, fuel stores, a high voltage electrical network, and all
the other associated infrastructure that maintains passenger
flow.”
Genetec Security Center now supports 90 different stakeholder
groups working across 110 distinct control rooms, all of whom have
different needs and access rights. Customized dashboards enable
individual teams and third parties, such as police, government
agencies, airlines, and retailers, to focus on their specific
tasks.
For example, some operational staff are given the tools to
monitor passenger flow and are automatically notified when security
lines grow too long. Meanwhile, colleagues in IT don’t see camera
feeds. Instead, they have access to system health dashboards that
notify them of devices that have fallen offline or require
software/firmware updates.
“The joy of working with London Heathrow is that the team is
constantly striving to put our system through its paces and
identify new areas where it can add value,” states Simon Barnes,
Director of Business Development, Genetec, Inc. “While our software
is configured to their requirements at the time, once in the field,
new requirements emerge, and we have to adjust to their
reality."
“My job is to translate business requirements into workable
solutions and Genetec provides me with the valuable tools to
achieve that,” concludes Long. “Our experience with Genetec has
been very positive. We’re only looking to expand in terms of the
size and usage of the system.”
To read the full customer story, visit:
https://www.genetec.com/customer-stories/heathrow-aiport
About Genetec
Genetec Inc. is a global technology company that has been
transforming the physical security industry for over 25 years. The
company’s portfolio of solutions enables enterprises, governments,
and communities around the world to secure people and assets while
respecting individual privacy and the demand for operational
efficiency.
Based on an open architecture, and built with cybersecurity at
their core, Genetec solutions can be implemented on-premises, in
the cloud, or in hybrid deployments. The company’s flagship
products, Genetec Security Center and Genetec Security Center SaaS,
unify core physical security functions, such as access control,
video surveillance, automatic license plate recognition (ALPR),
intrusion detection, communications, and analytics. Headquartered
in Montreal, Canada, Genetec serves its customers via an extensive
network of certified channel partners and consultants in over 159
countries.
For more information about Genetec, visit:
https://www.genetec.com
© Genetec Inc., 2024. GenetecTM, and the Genetec logo are
trademarks of Genetec Inc. and may be registered or pending
registration in several jurisdictions. Other trademarks used in
this document may be trademarks of the manufacturers or vendors of
the respective product.
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/ef62d391-8e12-468e-8db5-8aa0f2287ede
Press Contact
Veronique Froment
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603-537-9248