Bolt Data and Gerent showcased how asset data can transform
manufacturing operations and processes in an exclusive live
demo.
CHICAGO, June 19,
2024 /PRNewswire-PRWeb/ -- Bolt Data, a leading
Salesforce consulting and software company, and Gerent, a
Salesforce implementation partner, came together to showcase how
connected assets and AI can revolutionize manufacturing processes
in a live demo at a CRM technology conference in Chicago, IL on May
22-23, 2024.
This year's conference focused on artificial intelligence (AI)
and how it's reinventing data-driven marketing, commerce, and the
customer experience.
As Salesforce partners, Bolt Data and Gerent combined their
specialized experiences and proven track records to conduct a live
demo of what's possible for manufacturers.
During the live sessions, Bolt Data and Gerent showcased:
- How connected assets stream real-time asset performance
data.
- Automation of service responses, including case creation, work
order management, technician dispatch, and remote asset
control.
- Optimized sales processes, including servitization models and
AI-powered sales opportunities.
- Contract profitability analysis enhanced with asset data to
identify and capitalize on upselling customers.
The companies' partnership and collaboration were on display as
Bolt Data used its field service expertise and independent software
vendor (ISV) solution, Bolt Data Connect, which monitors asset data
in real-time on Salesforce, and Gerent presented its manufacturing
expertise to integrate the data, creating a seamless connected
asset experience.
Additionally, throughout the demo, both partners showed
attendees automation and prediction capabilities using AI, to
summarize work orders and automate service responses, such as
remotely pushing software updates to assets.
"As a selected IoT vendor, we're grateful to have the
opportunity to live demo Bolt Data Connect and showcase the
benefits in real-time with attendees," said Karen Mehal, Senior Vice President of Customer
Success at Bolt Data. "We're looking forward to building on this
momentum and strengthening our relationship with Gerent to continue
helping manufacturers grow profitably with the resources they
already have."
Bolt Data is supporting these connected service innovations by
supplying real-time asset data that includes but isn't limited
to:
- Connected Twin of the Asset
- Asset Performance Monitoring
- Event Orchestration Framework
Gerent's team showcased their Salesforce solutioning expertise
by building a response process that uses Bolt Data-provided IoT
data and AI to identify issues and orchestrate appropriate
resolution in real time. This capability has several potential use
cases for manufacturers, including triggering support for specific
fault codes or flagging overheating equipment before it incurs
damage.
"Bolt Data made it really easy to integrate IoT into an
extensive Salesforce process," shared Ryan
Bjorgaard, Gerent's Industry Product Lead for Manufacturing,
Automotive, and Energy. "Our collaboration demonstrates the
potential of what industry customers can accomplish with a
connected asset that takes advantage of streaming data."
Watch a recording of the live demo here.
About Bolt Data
Bolt Data is a leading software and consulting firm that
empowers service professionals to unlock their full potential
through AI, IoT and service implementations on the Salesforce
platform. With over a decade of specialized experience in the
service industry, Bolt Data has transformed service organizations
worldwide. For more information, please visit
www.bolt-data.com.
About Gerent
Gerent is a Summit-level Salesforce consulting partner. With
over 1,100 successful implementations, the agility of a mid-sized
firm, and the capabilities of a large integrator, we offer a
one-stop shop for all your transformation goals.
Media Contact
Morena
Kubat, Bolt Data, 1 7853202722, hello@bolt-data.com,
www.bolt-data.com
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SOURCE Bolt Data