Annual Awards Program Recognizes Standout
Digital Health and Medical Technology Products and
Companies
SANTA BARBARA,
Calif., May 9, 2024 /PRNewswire/ -- Artera, the
SaaS digital health leader in patient communications, today
announces that the Artera Harmony platform has been selected as the
winner of the "Best Patient Communication Solution" award in the
8th annual MedTech Breakthrough Awards program conducted
by MedTech Breakthrough, an independent market
intelligence organization that recognizes the top companies,
technologies and products in the global digital health and medical
technology market.
Artera Harmony is an open platform that
integrates across a healthcare provider's tech stack, suite of
applications and various departments, to manage communications
workflows designed within Artera or via external digital health
vendors. The breakthrough platform delivers unparalleled visibility
into vendor-to-patient communication cadence, content and timing
across a health system's disparate vendor solutions.
The SaaS patient engagement platform streamlines
patient communications, minimizes message overload and consolidates
various channels for personalized care delivery. Artera Harmony
combines omnichannel strengths with modern technologies to
transform patient conversations from simple texts to intelligent
conversational messaging via AI. This messaging allows patients to
engage teams the same way they do with their family and
friends.
Artera is trusted by 750+ healthcare systems and
federal agencies to facilitate approximately 2.2 billion messages
annually, reaching 100+ million patients.
"Since inception, we've had an open approach to
innovation," said Guillaume de
Zwirek, CEO and Founder, Artera. "We believe the best
products and fastest progress are made when solution providers work
together to solve the industry's biggest challenges. With Artera
Harmony, we've chosen to focus on communication, and we are proud
of the rich ecosystem of technology companies who collectively make
over 150 million API calls per year on our platform."
Fueled by the Artera Marketplace, Artera Harmony
also brings together an ecosystem of over 50 vendors utilizing the
company's open APIs to deliver content and workflows. Artera's
Message API (MAPI) can route content and communications to patients
via one trusted provider phone number.
"Health systems work with multiple partners who
communicate independently with patients, creating a disconnected
experience, and Artera's orchestration capabilities address
this challenge head on to unify and sequence patient communications
holistically, helping to solve the fragmented patient
communications landscape," said Steve
Johansson, managing director, MedTech Breakthrough. "Artera
Harmony streamlines patient communications, minimizes message
overload and consolidates various channels for personalized care
delivery, and we're thrilled to name it our 'Best Patient
Communication Solution' award winner for 2024."
Additional Recognition: Artera Harmony
Included in Forrester Healthcare Landscape Report
Artera Harmony was also recently included in a
new Forrester Landscape Report, "The Customer Experience Platforms
For Healthcare Landscape, Q2 2024" which provides an overview of 29
vendors in the space. The full report is available to Forrester
subscribers or for purchase on the Forrester website.
About Artera
Artera is a SaaS digital health leader
redefining patient communications. Artera is trusted by 750+
healthcare systems and federal agencies to facilitate approximately
2.2 billion messages annually, reaching 100+ million patients. The
Artera platform integrates across a healthcare organization's tech
stack, EHRs and third-party vendors to unify, simplify and
orchestrate digital communications into the patient's preferred
channel (texting, email, IVR, and webchat), in 109+ languages. The
Artera impact: more efficient staff, more profitable organizations
and a more harmonious patient experience.
Founded in 2015, Artera is based in Santa Barbara, California and has been named a
Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked
on the Inc. 5000 list of fastest-growing private companies for four
consecutive years. Artera is a two-time Best in KLAS winner in
Patient Outreach.
For more information, visit www.artera.io.
About MedTech Breakthrough
Part
of Tech Breakthrough, a leading market intelligence and
recognition platform for global technology innovation and
leadership, the MedTech Breakthrough Awards program is devoted to
honoring excellence and innovation in medical & health
technology companies, products, services and people. The MedTech
Breakthrough Awards provide a platform for public recognition
around the achievements of breakthrough healthcare and medical
companies and products in categories that include Patient
Experience & Engagement, Health & Fitness, Medical Devices,
Clinical Administration, Connected Healthcare, Medical Data,
Healthcare Cybersecurity and more. For more information visit
MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any
vendor, product or service depicted in our recognition programs,
and does not advise technology users to select only those vendors
with award designations. Tech Breakthrough LLC recognition consists
of the opinions of the Tech Breakthrough LLC organization and
should not be construed as statements of fact. Tech Breakthrough
LLC disclaims all warranties, expressed or implied, with respect to
this recognition program, including any warranties of
merchantability or fitness for a particular purpose.
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SOURCE Artera