Execs In The Know (EITK) is pleased to announce its fall
Customer Response Summit (CRS), a customer experience leadership
event, will be held in Palm Springs,
California on September 24-26,
2024. CRS is best known for its "Leaders Learning From
Leaders" agenda which offers a unique experience that promotes open
learning, sharing, networking, and engagement among fellow leaders
and practitioners who oversee CX, customer care, and related
operations.
PHOENIX, May 16, 2024
/PRNewswire-PRWeb/ -- Global customer experience (CX) industry
leader Execs In The Know (EITK) is pleased to announce its fall
Customer Response Summit (CRS), a CX leadership event, will be held
in Palm Springs, California on
September 24-26, 2024. CRS is best
known for its "Leaders Learning From Leaders" agenda which offers a
unique experience that promotes open learning, sharing, networking,
and engagement among fellow leaders and practitioners who oversee
CX, customer care, and related operations.
"Our customer experience community is
comprised of leaders who are passionate about sharing their ideas
and strategies with a collective purpose to enhance and optimize
the customer and employee experience across all aspects of
operations."
The Summit attracts the industry's brightest CX leaders and
practitioners, representing an impressive array of brands and
industries. Its unique appeal centers around a mission to gather a
thriving, highly engaged group of CX leaders, advocates, and
enthusiasts to inspire greatness through collaboration. The goal is
to connect leaders eager to enlighten and motivate change, advance
the CX conversation, enhance brand experiences, and initiate
positive change within the industry.
The three-day CRS agenda will focus on a pertinent theme,
"Building on Our Foundations - People, Technology, Data, and
Humanity," that speaks directly to the heart of the CX industry in
an era of continuous change. The theme celebrates the CX pillars
that propel future possibilities while continuing to sharpen,
enable, and enhance the fundamentals of CX. The theme will be woven
throughout the Summit with real stories and insights shared in the
Keynotes, Panel Discussions, People and Process Workshops, Tech
Forums, Case Studies, Customer Shop Talks, and Moments of
Brilliance sessions. Additionally, attendees can see concepts in
action at our Innovations Lab, which uniquely promotes interaction,
conversation, and continued networking with peers.
"Customer experience is integral to many aspects of a business,
from product development to sales and marketing," said Susan McDaniel, Co-Founder and Chief Operating
Officer of Execs In The Know. "Our CX community is comprised of so
many talented leaders. These leaders are passionate about sharing
their ideas and strategies with a collective purpose to enhance and
optimize the customer and employee experience across all aspects of
operations. It's a privilege and honor to support their purpose at
Customer Response Summit."
Are you a CX leader or practitioner who oversees CX, customer
care, and related operations? If so, and if you would like to
attend this special event, email Execs In The Know at
info@execsintheknow.com to request your private invitation to take
advantage of the group rates or first-time attendee discounts.
Military veteran and refer-a-friend specials are also available,
and early registration is highly recommended and encouraged.
About Execs In The Know
Execs In The Know brings together customer experience (CX)
leaders from across industries in an effort to advance the
conversation and set a new agenda for delivering amazing
experiences for consumers. As a global community of the brightest
minds in CX, Execs In The Know provides opportunities to learn,
share, network, and engage to innovate. Operating under the motto,
"Leaders Learning From Leaders," Execs In The Know facilitates many
opportunities for community engagement, such as its bi-annual
national Customer Response Summit and private, online community,
Know It All "KIA." There are also exclusive, laser-focused
engagements like industry briefings and executive roundtables.
Execs In The Know also guides and informs the industry with a rich
tapestry of CX-related content that includes CX Insight magazine,
industry research, webinars, blogs, and much more. To learn more
about Execs In The Know, visit https://execsintheknow.com.
Twitter, LinkedIn
Media Contact
Gina Morkel, Execs In The Know, 1
480-721-8391, gina@execsintheknow.com,
https://execsintheknow.com/
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