3CLogic setting new standards for unified
experiences while delivering meaningful impact and ROI to
ServiceNow customers leveraging Customer Workflows, ITSM, and/or
Employee Workflows.
ROCKVILLE, Md., Aug. 1, 2024 /PRNewswire/ -- 3CLogic, the leading
Conversational AI and contact center solution provider for
ServiceNow, proudly announces its achievement as the first and only
current AI-powered Contact Center as a Service (CCaaS) provider to
reach Advanced Platform status within ServiceNow's Build Partner
Program. The status positions 3CLogic as the highest-ranked contact
center provider for ServiceNow and underscores the vendors' unique
commitment to delivering ServiceNow-native AI and CCaaS solutions
across ServiceNow's Customer, IT, and Employee workflow
offerings.
"Achieving the ServiceNow Advanced Platform status is a
significant milestone for 3CLogic, and I am incredibly proud of our
team and the value we bring to our shared customers," states
Denis Seynhaeve, CEO at 3CLogic.
"This recognition validates our innovative strategy and commitment
to complement the ServiceNow platform and our customers' investment
in it. We are excited to continue our joint collaboration as we
work to transform both customer and employee experiences while
maximizing the impact we can deliver together."
3CLogic's continued ServiceNow success has led to the rapid
adoption of its solutions by leading organizations across
industries and on a global scale. As one of the highest
reviewed and ranked integration apps on the ServiceNow Store,
its ServiceNow-centric contact center offerings have enabled
organizations to lower operational costs, enable intelligent voice
self-service, optimize agent productivity, and improve CX and EX
outcomes.
"Achieving the Advanced Platform tier of the ServiceNow Build
program is fantastic for 3CLogic," says Binoy Gosalia, vice president, global
partnerships & channels at ServiceNow. "Their dedication to
levelling up across all our partnership measures of Competencies,
Capabilities and Customers is a testament to 3CLogic's commitment
to the ServiceNow ecosystem and the value they deliver to our joint
customers. We look forward to continued success together."
With global offerings for ServiceNow IT Service
Management, Customer Workflows, and HR Service Delivery,
3CLogic will be showcasing its latest solutions at the upcoming
ServiceNow Summits in Chicago, IL,
on August 28, 2024, and Atlanta, GA, on September 10, 2024.
For more information, please contact info@3clogic.com.
About 3CLogic
3CLogic transforms customer and employee
experiences with its leading Cloud Contact Center and AI
capabilities purpose-built to enhance today's leading CRM and
Customer Service Management platforms. Globally available and
leveraged by the world's leading brands, its solutions empower
enterprise organizations with innovative features such as
intelligent self-service, generative and Conversational AI, agent
automation & coaching, and AI-powered sentiment analytics – all
designed to lower operational costs, maximize ROI, and optimize
each interaction across IT Service Desks, Customer Support, Sales
or HR Services teams. For more information, please
visit www.3clogic.com.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other
ServiceNow marks are trademarks and/or registered trademarks of
ServiceNow, Inc. in the United
States and/or other countries.
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