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RNS Number:5847Q Xerox Corp 28 January 2002 For additional information contact: Leslie F. Varon James A. Ramsey Cynthia B. Johnston Vice President & Director, Investor Manager, Investor Secretary Relations Relations 203-968-3110 203-968-3807 203-968-3489 Leslie.Varon@usa.xerox.com James.Ramsey@usa.xerox.com Cindy.Johnston@usa. xerox.com Fax (203)968-4301 Fax (203) 968-3944 Fax (203) 968-3944 XEROX REPORTS FOURTH-QUARTER RESULTS: RETURNS TO OPERATIONAL PROFITABILITY Precise Execution Of Turnaround Strengthens Core Operations STAMFORD, Conn., Jan. 28, 2002 -- After a year of taking aggressive actions to restore the company's financial strength and improve performance, Xerox Corporation (NYSE: XRX) today reported a return to operational profitability with fourth-quarter results that exceed expectations. The company announced fourth-quarter earnings of 15 cents per share, excluding restructuring charges and the effects of unhedged currency. Including restructuring charges of 19 cents as well as a 6-cent gain from foreign currency and a 3-cent loss from the Argentina devaluation, Xerox reported a fourth-quarter net loss of 1 cent per share. "Today's results are all about execution - the precise execution of a turnaround strategy that has significantly strengthened Xerox's core operations while effectively positioning the company to exploit future market opportunities in its production, office and services businesses," said Anne M. Mulcahy, Xerox chairman and chief executive officer. "With the clear objective of creating a leaner, faster, and more flexible enterprise, we made the difficult but necessary decisions this past year to exit certain businesses, outsource some internal functions and dramatically reduce our cost base. The benefits of these actions resulted in the strong performance delivered in the fourth quarter including increased gross margins; lower selling, administrative and general expenses; reduction of inventory to historically low levels; and improved receivables. The outcome is a return to operational profitability, representative of the new Xerox that is emerging from our successful turnaround." Xerox delivered gross margins of 38.3 percent, a 3.2 percentage point year-over- year increase. Selling, administrative and general expenses were down 25 percent and improved 4.5 percentage points to 27.7 percent of revenue. Continuing progress in inventory reductions resulted in a $600 million or 30-percent decrease for the year, including a $200 million reduction from third-quarter 2001. Fourth-quarter Days Sales Outstanding, an important measure of how quickly Xerox collects cash from its customers, was at its best level in more than two years. DSO improved by three days from fourth-quarter 2000 and by six days from the third quarter of 2001. As previously reported, Xerox continues to enhance its liquidity. The company's current cash position has increased to $4.5 billion including $746 million received earlier this month from the sale of Senior Notes and following the repayment of $200 million in first-quarter 2002 debt. Net debt for the fourth quarter was down $4.1 billion from Dec. 31, 2000, a 25-percent reduction. "Xerox's strengthened financial position is an important factor in our active negotiations with the bank group to refinance a portion of the revolver and to extend its maturity," said Mulcahy in reference to the company's $7 billion revolving line of credit. Xerox reported fourth-quarter revenue of $4.3 billion, 13 percent lower than fourth-quarter 2000, including a 26-percent revenue decline in its developing markets operations. "Weakened economic conditions continue to impact revenue, especially in high-end and color products. Yet, the decline also reflects our strategic decision to pursue profitable growth opportunities versus sales that expand market share but weaken the bottom line," said Mulcahy. "These efforts are paying off. North America delivered another quarter of increased profits and our European business turned the corner, posting a profit in the fourth quarter." Xerox also made additional progress in reducing its cost base in the fourth quarter. By the end of 2001, the company had implemented actions that account for $1.1 billion in annualized savings. Employment declined 4,400 in the fourth quarter including the transfer of positions through the outsourcing of certain office manufacturing operations to Flextronics. Xerox's year-end employment was 78,900, down 13,600 from the end of 2000. "During a year of aggressive cost reductions and restructuring, we remained focused on innovation by continuing research and development spending at 6 percent of revenue, a level that we intend to sustain in 2002," added Mulcahy. "Our investments in the future growth of Xerox will accelerate this year with launches of five new platforms, the recent introduction of a new global advertising campaign, and the continued expansion of sales coverage through various channels. With these investments and a robust portfolio of products, services and solutions, we're on solid ground to compete effectively in today's demanding marketplace." Commenting on expectations for the first quarter, Mulcahy said, "The benefits of our turnaround actions along with additional cost reductions will continue to enhance our bottom line. This performance will be partially offset by seasonal first-quarter revenue declines. However, we are comfortable with the range of analysts' expectations for first quarter, updated to reflect the increased interest expense related to the recent Senior Notes offering. And, we remain confident in our plan to return to full-year operational profitability in line with current expectations." Full-Year 2001 Results For the year, Xerox reported a 2001 net loss of 43 cents per share or $293 million. Revenues in 2001 were $16.5 billion, compared with $18.7 billion in 2000. For additional information about The Document Company Xerox, please visit out Worldwide Web site at www.xerox.com/investor. This release contains forward-looking statements and information relating to Xerox that are based on our beliefs as well as assumptions made by and information currently available to us. The words "anticipate," "believe," "estimate," "expect," "intend," "will" and similar expressions, as they relate to us, are intended to identify forward-looking statements. Actual results could differ materially from those projected in such forward-looking statements. Information concerning certain factors that could cause actual results to differ materially is included in the company's Form 10-Q for the quarter ended September 30, 2001. XEROX(R), The Document Company(R) and the digital X(R) are trademarks of XEROX CORPORATION. Xerox Corporation Net Income (Loss), as adjusted Excludes restructuring, SOHO disengagement, gains or losses on sales of businesses and unhedged foreign currency gains or losses Three Months Twelve Months Ended December 31, Ended December 31, (In millions, except per-share data) unaudited 2001 2000** % Change 2001 2000** % Change Revenues $ 4,262 $ 4,880 (13%) $ 16,502 $ 18,701 (12%) Net Loss $ (4) $ (20) 80% $ (293) $ (257) (14%) Loss before extraordinary gain and cumulative effect of change in accounting principle $ (8) $ (20) 60% $ (331) $ (257) (29%) Adjustments to exclude certain items included in GAAP net loss, before extraordinary gain and cumulative effect of change in accounting principle SOHO disengagement charge, net of taxes of $3 and $76 7 - 196 - Restructuring & Tektronix IPRD charges, net of taxes of $75, $9, $125, and $210 132 33 271 472 Gain on sale of 50% of interest in Fuji Xerox, net of taxes of ($469) (3) - (304) - Gain on sale of China operations, net of taxes of ($81) - (119) - (119) Unhedged foreign currency gains, net (20) (55) (11) (67) Adjustments 116 (141) 152 286 Net income (loss), as adjusted $ 108 $ (161) * $ (179) $ 29 * Earnings (Loss) per Share Loss before extraordinary gain and cumulative effect of change in accounting principle $ (0.01) $ (0.04) 75% $ (0.49) $ (0.44) (11%) Adjustments to exclude certain items included in GAAP loss per share SOHO disengagement charge, net 0.01 - 0.28 - Restructuring & Tektronix IPRD charges, net 0.18 0.05 0.39 0.71 Gain on sale of 50% of interest in Fuji Xerox, net - - (0.43) - Gain on sale of China operations, net - (0.18) - (0.18) Unhedged foreign currency gains, net (0.03) (0.08) (0.02) (0.10) Adjustments 0.16 (0.21) 0.22 0.43 Earnings (Loss) per Share, as adjusted $ 0.15 $ (0.25) * $ (0.27) $ (0.01) * * Calculation not meaningful ** As restated Note: The company's calculation of net income, as adjusted and earnings (loss) per share, as adjusted excluding special items may not be comparable to similarly titled measures reported by other companies, since companies and investors may differ as to what type of events constitute special items and warrant adjustment. Net income, as adjusted and earnings (loss) per share, as adjusted excluding the above items are not measures of performance under generally accepted accounting principles (GAAP) and should not be construed as substitutes for consolidated net income (loss) and earnings (loss) per share as a measure of performance. However, management uses these measures in comparing the company's historical performance and believes that they provide meaningful and comparable information to investors and analysts to aid in their analysis of the company's performance relative to prior periods and to its competitors. In the fourth quarter 2001, Xerox revised its definition of net income, as adjusted, to exclude net unhedged foreign currency gains or losses. Xerox Condensed Consolidated Statements of Operations Three Months Twelve Months Ended December 31, Ended December 31, (In millions, except per share data) unaudited 2001 2000** % Change 2001 2000** % Change Revenues Sales $ 2,150 $ 2,719 (21%) $ 8,028 $ 10,059 (20%) Service, outsourcing, financing and rentals 2,112 2,161 (2%) 8,474 8,642 (2%) Total Revenues 4,262 4,880 (13%) 16,502 18,701 (12%) Costs and Expenses Cost of sales 1,303 1,737 (25%) 5,352 6,197 (14%) Cost of service, outsourcing, financing and rentals 1,314 1,431 (8%) 5,174 5,418 (5%) Inventory charges 12 - * 41 90 (54%) Research and development expenses 231 270 (14%) 1,010 1,044 (3%) Selling, administrative and general expenses 1,181 1,574 (25%) 4,810 5,649 (15%) Restructuring charges and asset impairments 197 36 * 628 540 16% Gain on sale of 50% of interest in Fuji Xerox (3) - * (773) - * Gain on sale of China operations - (200) * - (200) * Gain on affiliate's sale of stock (4) - * (4) (21) (81%) Purchased in-process research and development - - * - 27 * Other, net 31 67 (54%) 401 341 18% Total Costs and Expenses 4,262 4,915 (13%) 16,639 19,085 (13%) Loss before Income Taxes (Benefits), Equity Income, Minorities' Interests, Extraordinary Gain, and Cumulative Effect of Change in Accounting Principle - (35) * (137) (384) 64% Income taxes (benefits) 6 (24) * 193 (109) * Loss after Income Taxes (Benefits) before Equity Income and Minorities' Interests (6) (11) 45% (330) (275) (20%) Equity in net income of unconsolidated affiliates 15 1 * 47 61 (23%) Minorities' interests in earnings of subsidiaries 17 10 70% 48 43 12% Loss before extraordinary gain and cumulative effect of change in accounting principle (8) (20) 60% (331) (257) (29%) Extraordinary gain, net of taxes of $3 and $26 4 - * 40 - * Cumulative effect of change in accounting principle - - - (2) - * Net Loss $ (4) $ (20) 80% $ (293) $ (257) (14%) Calculation of Loss Per Share Loss before extraordinary gain and cumulative effect of change in accounting principle $ (8) $ (20) 60% $ (331) $ (257) (29%) Preferred dividends, net of tax and other - (8) * (11) (34) 68% Loss available for common shareholders $ (8) $ (28) 71% $ (342) $ (291) (17%) Weighted average shares outstanding 722.0 668.6 704.2 667.6 Diluted Loss per Share before extraordinary gain and cumulative effect of change in accounting principle $ (0.01) $ (0.04) 75% $ (0.49) $ (0.44) (11%) Extraordinary gain and cumulative effect of change in accounting principle - - * 0.06 - * Diluted Loss per Share $ (0.01) $ (0.04) 75% $ (0.43) $ (0.44) 2% * Calculation not meaningful ** As restated Xerox Condensed Consolidated Balance Sheet December 31, December 31, (In millions) unaudited 2001 2000 Assets Cash and Cash Equivalents $3,991 $1,741 Accounts and Finance Receivables, net 6,557 7,378 Inventories 1,345 1,932 Equipment on Operating Lease, net 521 724 Deferred Taxes and Other Current Assets 1,451 1,247 Total Current Assets 13,865 13,022 Finance Receivables Due after One Year, net 6,336 7,957 Land, Buildings and Equipment, net 1,992 2,495 Other Long-Term Assets 4,365 4,423 Goodwill, net 1,475 1,578 Total Assets $28,033 $29,475 Liabilities and Equity Short-Term Debt and Current Portion of Long-Term Debt $9,737 $2,693 All Other Current Liabilities 3,671 3,575 Total Current Liabilities 13,408 6,268 Long-Term Debt 6,484 15,404 Other Long-Term Liabilities 2,752 3,073 Total Liabilities 22,644 24,745 Deferred ESOP Benefits (135) (221) Minorities' Interests in Equity of Subsidiaries 84 95 Obligation for Equity Put Options - 32 Mandatorily Redeemable Preferred Stock 1,687 684 Preferred Stock 605 647 Common Shareholders' Equity 3,148 3,493 Total Liabilities and Equity $28,033 $29,475 Financial Review Summary The company has restated its 1999 and 1998 consolidated financial statements. This restatement has also impacted the quarterly financial information previously presented for the quarter ended December 31, 2000. These restatements are the result of two separate investigations conducted by the Audit Committee of the Board of Directors involving previously disclosed issues in our Mexico operations and a review of our accounting policies and procedures and the application thereof. The restatements are fully discussed in the company's Form 10-K for the year ended December 31, 2000, as amended, and the Form 10-Q for the quarter ended September 30, 2001, as amended. The following table presents the effects of the adjustments, which reduced the pre-tax loss: Three Months Ended Dec. 31, 2000 Rank Group Acquisition $ 6 Lease issues, net 16 Other, net 113 Total $135 A status of the previously disclosed investigation by the Division of Enforcement and the review by the Office of Chief Accountant ("OCA") of the Securities and Exchange Commission ("SEC") is included in the discussion of Recent Events in this Financial Summary. Total fourth quarter 2001 revenues of $4.3 billion declined 13 percent from $4.9 billion in the 2000 fourth quarter. Approximately half the decline reflects the significant revenue reductions in Developing Markets Operations (DMO) as well as our exit from the small office / home office (SOHO) business and the sale of our China operations. DMO fourth quarter 2001 revenues were 26 percent below the 2000 fourth quarter due to some weak economies and the reconfiguration of our Latin American Operations to a new business approach prioritizing liquidity and profitable revenue rather than market share. Fourth quarter 2001 revenue in North America and Europe declined from the 2000 fourth quarter reflecting continued economic weakness, market place competition and a focus on profitable transactions. Profitability improved in both regions reflecting improved gross profit margins and our restructured cost base. Including additional net after-tax restructuring provisions of $139 million associated with the company's previously announced Turnaround Program and disengagement from our worldwide SOHO business, a $3 million adjustment to the after tax gain on the previous sale of half our interest in Fuji Xerox and a $4 million after tax gain on early retirement of debt, the fourth quarter 2001 net loss was $4 million. Excluding these nonrecurring items and net gains of $20 million from unhedged currency exposures, fourth quarter 2001 net income, as adjusted would have been $108 million, reflecting significantly improved operating margins due to both improved gross profit margins and reductions in selling, administrative and general expenses. In the 2001 fourth quarter, we earned $19 million from our worldwide SOHO operations primarily from our ongoing SOHO consumables sales. Our loss per share was $0.01 in the 2001 fourth quarter compared to a loss of $0.04 in the fourth quarter 2000. Excluding the nonrecurring items and gains from unhedged currency exposures discussed above, earnings per share would have been $0.15 in the fourth quarter 2001 compared with a $0.25 loss in the fourth quarter 2000, which excludes restructuring charges and gains from the sale of our China operations and unhedged currency. Liquidity The company's worldwide cash balance at December 31, 2001 was $4.0 billion versus $2.4 billion at September 30, 2001 and $1.7 billion at December 31, 2000. The increase in cash from September 30, 2001 largely reflects the net receipt of $1.5 billion of financing from GE Capital, the net receipt of $775 million from the sale of convertible trust preferred securities and operating cash flows partially offset by debt repayments. In the 2001 fourth quarter, the company repaid approximately $1.2 billion of debt. Total debt at December 31, 2001 was $16.2 billion. Total debt net of cash at December 31, 2001 was $12.2 billion, reflecting reductions of approximately $1.4 billion from September 30, 2001 and $4.1 billion from December 31, 2000. The company defines EBITDA as earnings before interest expense, income taxes, depreciation, amortization, minorities' interests, equity in income of unconsolidated affiliates, and non-recurring and non-operating items. The company believes that EBITDA provides investors and analysts with a useful measure of liquidity generated from recurring operations. EBITDA is not intended to represent an alternative to either operating income or cash flows from operating activities (as those terms are defined in GAAP). While EBITDA is frequently used to analyze companies the definition of EBITDA that we employ, as presented herein, may be different than definitions used by other companies. The following is a summary of EBITDA and operating and other cash flows for the three months ended December 31, 2001 and 2000 (in millions) unaudited: 2001 2000 Net Loss $ (4) $ (20) Income tax provision (benefit) 9 (24) Depreciation and amortization 288 269 Restructuring charges 218 26 Interest expense 185 292 Gains on sales of businesses (3) (200) Other items (45) (53) EBITDA $ 648 $ 290 Less financing and interest income (228) (245) Adjusted EBITDA $ 420 $ 45 Working capital and other changes 162 1,108 On-Lease equipment spending (29) (169) Capital spending (62) (128) Restructuring payments (110) (150) Operating Cash Flow* $ 381 $ 706 Financing cash flow 296 15 Interest payments (206) (292) Preferred Securities Sales 775 Borrowings, net 334 954 Dividends and other non-operating items (148) (346) Proceeds from sales of businesses** 132 550 Net Change in Cash $ 1,564 $ 1,587 * The primary difference between this amount and the Cash Flows from Operations reported in our Statements of Cash Flows, is the inclusion of Capital Spending in, and the exclusion of Financing Cash Flow and Interest Payments from, the amount shown above. Beginning in the fourth quarter 2001, interest payments were removed from operating cash flow and reported in a manner consistent with the financing cash flow and borrowings to which they relate. ** Includes proceeds from Flextronics transactions. Fourth quarter 2001 adjusted EBITDA of $420 million improved significantly compared to $45 million in the fourth quarter 2000, reflecting significant improvements in our cost base and improved gross margins. 2001 fourth quarter inventory improved by approximately $200 million compared to an improvement of over $500 million in the fourth quarter 2000. Inventory at December 31, 2001 declined approximately $600 million, or 30 percent, from the December 31, 2000 level. The inventory reductions reflect management's continued efforts to improve inventory turns, and changes in the supply/demand and logistics processes. Fourth quarter 2001 days sales outstanding (DSO) improved by approximately 3 days from the 2000 fourth quarter and by approximately 6 days from the 2001 third quarter. Capital spending was $62 million in the fourth quarter 2001 compared to $128 million in the fourth quarter 2000 and $221 million for the full year 2001 compared with $452 million for full year 2000. At December 31, 2001 the company had approximately $0.6 billion of maturing debt obligations expected to be repaid during the first quarter of 2002. Debt obligations due throughout 2002 total approximately $9.7 billion and include the $7 billion Revolving Credit Agreement (Revolver), which matures in October. We are currently in negotiations with our banks to refinance a portion of the Revolver and extend its maturity. We continue to be in full compliance with our debt covenants and we had a cushion of approximately $1.3 billion in the Consolidated Tangible Net Worth covenant at December 31, 2001. On October 23, 2001, Standard & Poors reduced its rating of our senior debt to below investment grade, further constraining our ability to enter into new derivative agreements, and requiring us to immediately repurchase certain of our then-outstanding out-of-the-money interest-rate and cross-currency interest-rate derivative agreements for a total of $148 million. This transaction is classified as a non-operating item in the EBITDA presentation above. We replaced two of the terminated derivatives with a new contract, which will require us to collateralize any out-of-the-money positions going forward. In November 2001 we raised more than $1 billion through a convertible trust preferred securities offering, which, net of fees and escrowed future interest payments, generated proceeds of $775 million. In January 2002, we raised $746 million through an offering in the U.S. and Europe of 9.75 percent Senior Notes due in 2009. These fundings will be used for general corporate purposes, including the repayment of debt or other obligations. The company continues to implement global initiatives to reduce costs, improve operations, transition customer equipment financing to third-party vendors and sell certain assets that we believe will positively affect our capital resources and liquidity position when completed. The company's objective is to fund the 2002 debt maturities with cash on hand, operating cash flows, proceeds from asset sales and other liquidity and financing initiatives, including renegotiation of the Revolver. A key initiative in enhancing the company's liquidity is our plan to transition customer financing to third party vendors. In September 2001 Xerox and GE Capital announced a framework agreement for GE Capital's Vendor Financial Services unit to become the primary equipment financing provider for Xerox customers in the United States. As part of this transaction, Xerox will transition nearly all of its U.S. customer administration operations into a jointly managed joint venture with GE Capital Vendor Financial Services. It is anticipated that Xerox employees who work in Xerox customer financing and administration offices will join the new joint venture. Their work, which includes order processing, credit approval, financing programs, billing and collections, is expected to continue in the current locations, ensuring further continuity for Xerox customers and employees. The framework agreement is subject to negotiation of definitive agreements and satisfaction of closing conditions, including completion of due diligence. During the fourth quarter 2001, Xerox received three loans from GE Capital with net proceeds of $1.5 billion. Two of the three loans with total proceeds of $1.2 billion were secured by portions of Xerox's U.S. lease receivables and were accounted for as secured borrowings. Additional funding is expected in the first quarter 2002, secured by additional lease receivables. Of the $1.2 billion received in the U.S., $115 million of proceeds were placed in an escrow account as security for our performance of our service and supply obligations under the associated leases. The escrow amounts will be released back to us as we pay down the associated loans. The third loan, for $450 million, was secured by certain lease receivables in the U.K. Similar to an agreement developed between the two companies for U.S. customers, Xerox and GE Capital have developed a Framework Agreement for the Canadian division of GE Capital's Vendor Financial Services to become the primary source of equipment financing for Xerox customers in Canada. Upon completion of this transaction, Xerox will transition its Canadian customer administration operations into a separate Canadian venture that will be jointly owned but managed by GE Capital Vendor Financial Services. The companies agreed to the principal terms of a financing arrangement under which GE Capital Canada will provide Xerox with about $300 million, secured by portions of Xerox's lease receivables in Canada. The framework arrangement and financing are subject to Canadian regulatory approval, negotiation of definitive agreements and satisfaction of closing conditions, including completion of due diligence. In December 2001 we announced a framework agreement for GE Capital's European Equipment Finance to become the primary equipment financing provider for Xerox customers in France and Germany. In addition, GE Capital intends to buy portions of Xerox's current lease receivables in France and Germany for approximately $570 million. The framework agreement for vendor financing and the sale of lease receivables are subject to regulatory approval, negotiation of definitive agreements and satisfaction of closing conditions, including completion of due diligence as well as notifying and consulting with local works councils. In December 2001 we formed a joint venture with De Lage Landen International BV (DLL) to manage equipment financing for Xerox customers in the Netherlands. DLL, a subsidiary of the Dutch Rabobank Group, will own 51 percent of the new venture with Xerox owning 49 percent. As part of the companies' agreement, DLL will provide the funding to support new equipment leases. The joint venture, named Xerox Financial Services BV, will manage the financing, billing and collections for all Xerox financed equipment orders in the Netherlands. It is anticipated that the signing of service agreements and the commencement of business activities will begin in the first quarter 2002. In October 2001 we announced a manufacturing agreement with Flextronics, a $12 billion global electronics manufacturing services company. The agreement includes a five-year supply contract for Flextronics to manufacture certain office equipment and components, the purchase of inventory, property and equipment at a modest premium over book value, and the assumption of certain liabilities. The premium will be amortized over the life of the five-year supply contract. In total, the agreement with Flextronics represents approximately 50 percent of our overall manufacturing operations. In the fourth quarter 2001 we completed the first in a series of asset sales to transfer Xerox's office product manufacturing operations to Flextronics. The companies completed the sale of Xerox's plants in Toronto, Canada; Aguascalientes, Mexico; and Penang, Malaysia to Flextronics for approximately $118 million plus the assumption of certain liabilities and subject to certain closing adjustments. The approximately 2,500 current Xerox employees in these operations transferred to Flextronics. In January 2002, we completed the sale of our office manufacturing operation in Venray, The Netherlands for $18 million plus the assumption of certain liabilities. Approximately 1,000 current Xerox employees in this operation transfer to Flextronics. We anticipate completing the sale of the Resende, Brazil office manufacturing operations by the end of the first quarter 2002. By the end of the second quarter 2002, we plan to stop production at our printed circuit board factory in El Segundo, California, and our customer replaceable unit plant in Utica, New York. In addition, we have been in consultations with European works councils regarding the transfer to Flextronics of some work currently performed at our site in Mitcheldean, England. Included with the fourth quarter 2001 Turnaround Program are restructuring charges of $25 million related to the outsourcing of office manufacturing to Flextronics. Pre-Currency Growth To understand the trends in the business, we believe that it is helpful to adjust revenue and expense growth (except for ratios) to exclude the impact of changes in the translation of European and Canadian currencies into U.S. dollars. We refer to this adjusted growth "pre-currency growth." Latin American currencies are shown at actual exchange rates for both pre-currency and post- currency reporting, since these countries generally have volatile currency and inflationary environments. A substantial portion of our consolidated revenues is derived from operations outside of the United States where the U.S. dollar is not the functional currency. When compared with the average of the major European and Canadian currencies on a revenue-weighted basis, the U.S. dollar was approximately one percent weaker in the 2001 fourth quarter than in the 2000 fourth quarter. As a result, currency translation did not have a material impact on total revenue growth. Segment Analysis Revenues and year-over-year revenue growth rates by segment are as follows: 4Q 2001 Post Memo: 2001 Currency Pre-Currency Revenue Growth Full Year Revenues Growth Q1 Q2 Q3 Q4 FY Revenues Total Revenues $4.3 (13)% (5)% (12)% (12)% (13)% (11)% $16.5 Production 1.6 (11) (2) (8) (7) (11) (7) 5.8 Office 1.7 (7) 3 (5) (4) (7) (3) 6.8 Developing Markets 0.4 (26) (21) (31) (33) (24) (28) 1.8 SOHO 0.1 (53) (24) (30) (22) (53) (33) 0.4 Other 0.5 (13) (16) (17) (26) (13) (18) 1.7 Memo: Color 0.8 (10) 17 1 (4) (10) - 2.9 Dollars are post currency in billions. Production revenues include DocuTech, production printing, color products for the production and graphic arts markets and light-lens copiers over 90 pages per minute sold predominantly through direct sales channels in North America and Europe. Fourth quarter 2001 revenues declined 11 percent. 2001 fourth quarter monochrome production revenues declined from the 2000 fourth quarter reflecting continued weakness in the economy, competitive product introductions in the low end of the market and continued movement to distributed printing and electronic substitutes. 2001 fourth quarter monochrome production printing and publishing equipment sales stabilized in North America, but weakness in Europe continued. Post equipment install revenues continue to be adversely affected by reduced equipment placements in earlier quarters and lower print volumes. Production color revenues declined as the weaker economic environment and competitive product introductions impacted sales of color equipment, although post equipment install revenues increased. Production revenues represented 36 percent of fourth quarter 2001 revenues compared with 35 percent in the 2000 fourth quarter. Fourth quarter 2001 gross margin for the production segment was in line with the 2000 fourth quarter. Office revenues include our family of Document Centre digital multi-function products; light-lens copiers under 90 pages per minute; and our color laser, solid ink and monochrome laser desktop printers, digital copiers and facsimile products sold through direct and indirect sales channels in North America and Europe. Fourth quarter 2001 revenues declined 7 percent from the fourth quarter 2000. Strong office color revenue growth reflects both the Document Centre ColorSeries 50 and strong color printer equipment sales including the Phaser 860 and Phaser 7700. Both the Phaser 860 and the Phaser 7700 use single pass color technology and are the fastest in their class. 2001 fourth quarter equipment sales in North America were essentially unchanged from the fourth quarter 2000 as strong placements of the Document Centre 490, which was launched in September 2001 and strong office color growth was offset by monochrome laser printer and light-lens declines. Fourth quarter 2001 European equipment sales declined reflecting the weaker economy, continued competitive pressure and our decision to reduce our participation in very aggressively priced competitive customer bids and tenders as we reorient our focus from market share to profitable revenue. The European launch of the Document Centre 490 begins in February 2002. Office revenues represented 41 percent of fourth quarter 2001 revenues compared with 38 percent in the 2000 fourth quarter. In the fourth quarter 2001 gross margin for the office segment improved significantly from the 2000 fourth quarter primarily as a result of reduced participation in very aggressively priced competitive bids and tenders, favorable currency, better mix including the initial Document Centre 490 placements and improved productivity in manufacturing, service and document outsourcing. Developing Markets Operations (DMO) includes operations in Latin America, Russia, India, Eurasia, the Middle East and Africa. Fourth quarter 2001 revenue declined significantly in Brazil from the 2000 fourth quarter reflecting reduced equipment placements and the transition of its business model to maximize liquidity and profitable revenue rather than market share, compounded by an average 24 percent devaluation of the Brazilian Real. Fourth quarter 2000 equipment sale revenues in Brazil included a $16 million structured transaction but there were no similar transactions in the 2001 fourth quarter. Revenues declined throughout most other countries due to weaker economies and our decision to focus on liquidity and profitable revenue rather than market share. DMO revenues represented 10 percent of fourth quarter 2001 revenues compared with 12 percent in the 2000 fourth quarter. DMO incurred a substantial pre-tax loss in the fourth quarter 2001. The Argentine Peso devaluation and weak economy resulted in a $31 million currency loss. DMO fourth quarter gross margins declined, largely as a result of lower equipment margins, currency devaluation not offset by price increases, weak mix and the absence of any structured transaction in Brazil. As previously announced, we are disengaging from our Small Office/Home Office (SOHO) business. SOHO revenues primarily consist of consumables for the inkjet printers and personal copiers previously sold through indirect channels in North America and Europe. Fourth quarter 2001 SOHO revenues declined 53 percent from the 2000 fourth quarter, as equipment inventory had been predominately liquidated in the 2001 third quarter. SOHO revenues represented 2 percent of total revenues in the fourth quarter 2001 compared to 3 percent in the fourth quarter 2000. Revenue By Type The pre-currency growth rates by type of revenue are as follows: 2000* 2001 Q1 Q2 Q3 Q4 FY Q1 Q2 Q3 Q4 FY Equipment Sales 13% (1)% (9)% (21)% (8)% (13)% (27)% (27)% (24)% (23)% All Other Revenues 6 1 2 1 2 (2) (3) (5) (6) (4) Total Revenues 8% -% (2)% (9)% (1)% (5)% (12)% (12)% (13)% (11)% *As restated 2000 pre-currency revenue growth includes the beneficial impact of the January 1, 2000 acquisition of the Tektronix, Inc. Color Printing and Imaging Division. Fourth quarter 2001 equipment sales declined 24 percent from the fourth quarter 2000. Approximately half the decline was due to our SOHO exit and a 54 percent decline in DMO as we focus on liquidity and profitable revenue. 2001 fourth quarter equipment sales declined 8 percent in North America and 26 percent in Europe from the fourth quarter 2000. These results reflect continued weakness in the economy, marketplace competition and our decision in Europe to reduce participation in aggressively priced bids and tenders as we reorient our focus from market share to profitable revenue. All other revenues include service, document outsourcing, rentals, standalone software, supplies, paper and finance income, representing the revenue stream that follows equipment placement. All other revenues in the 2001 fourth quarter declined 6 percent from the fourth quarter 2000. Approximately two percentage points of the decline was due to the December 2000 sale of our China Operations and lower paper revenues, reflecting both lower European prices and lower DMO volumes. The balance largely reflects service and supplies revenues, which continue to be adversely affected by reduced equipment placements in earlier quarters and lower page print volumes. Financing income declined reflecting lower equipment sales, lower interest rates and initial effects of the movement to third party finance providers. Document Outsourcing revenues are split between equipment sales and all other revenues. Where document outsourcing contracts include revenue accounted for as equipment sales, this revenue is included in equipment sales, and all other document outsourcing revenues, including service, equipment rental, supplies, paper, and labor are included in all other revenues. Fourth quarter 2001 Document Outsourcing, excluding equipment sale revenues, declined slightly from the 2000 fourth quarter and the gross margins improved significantly, reflecting improved pricing discipline and other operational improvements. In the 2001 fourth quarter, the backlog of future estimated document outsourcing revenue was approximately $8 billion. Key Ratios and Expenses The trend in key ratios was as follows: 2000* 2001 Q1 Q2 Q3 Q4 FY Q1 Q2 Q3 Q4 FY Gross Margin 39.1%* 40.4% 35.0% 35.1% 37.4%* 33.6% 35.8%** 36.1%** 38.3%** 36.0%** SAG % Revenue 28.0 28.8 31.7 32.2 30.2 27.4 30.6 31.1 27.7 29.2 *Includes inventory charges associated with the first quarter 2000 restructuring. If excluded the gross margin would have been 41.1 percent and 37.9 percent, respectively. **Includes inventory charges associated with the SOHO disengagement. If excluded the gross margin would have been 36.4 percent, 36.2 percent and 38.6 for the second, third and fourth quarters respectively and 36.2 percent for the full year. The fourth quarter 2001 gross margin of 38.3 percent improved by 3.2 percentage points from the 2000 fourth quarter. Approximately one half the increase reflects our SOHO exit and the prior liquidation of equipment inventory. In addition, improved manufacturing and service productivity and favorable mix and currency more than offset competitive price pressures. Selling, administrative and general expenses (SAG) declined 25 percent in the 2001 fourth quarter from the fourth quarter 2000 reflecting continued benefits from our Turnaround Program including significantly lower labor costs, lower advertising and market communications spending and reduced SOHO spending partially offset by professional costs related to litigation, SEC issues and related matters. Fourth quarter 2001 bad debt expense of $123 million was $55 million lower than the 2000 fourth quarter, reflecting year over year fourth quarter reductions in North America and Europe, partially offset by higher provisions in certain DMO countries, including Argentina. For the full year 2001 bad debt expense was $524 million compared to $595 million in the full year 2000. Research and development (R&D) expense was $39 million lower in the 2001 fourth quarter than the 2000 fourth quarter mainly reflecting the SOHO disengagement. Full year 2001 R&D spending represented 6.1 percent of revenue as we continue to invest in technological development, particularly color, to maintain our position in the rapidly changing document processing market. We expect 2002 R&D spending will represent approximately 6 percent of revenue. Xerox R&D remains technologically competitive and is strategically coordinated with Fuji Xerox. Worldwide employment declined by 4,400 in the 2001 fourth quarter to 78,900 as a result of 1,700 employees leaving the company, largely under our restructuring programs, and the transfer of 2,700 employees primarily as part of our office manufacturing outsourcing to Flextronics. Worldwide employment has declined by 13,600 for the full year. Other, net was $31 million in the 2001 fourth quarter compared to $67 million in the fourth quarter 2000. The improvement in Other, net reflects lower net non- financing interest expense of $91 million reflecting lower interest rates and lower net debt levels as compared to the prior year. Interest expense in the 2001 fourth quarter includes net losses of $17 million from the mark-to-market of our remaining interest rate swaps required to be recorded as a result of applying SFAS 133 accounting rules. This was primarily driven by an increase in the forward rate yield curves in the quarter. Differences between the contract terms of our interest rate swaps and the underlying related debt restricts hedge accounting treatment in accordance with SFAS 133 which requires us to record the mark-to-market valuation of these derivatives directly through earnings. Lower net currency gains partially offset the favorable interest expense. In the fourth quarter 2001 we realized $27 million of net currency gains resulting from the re-measurement of unhedged foreign currency-denominated assets and liabilities. Exchange gains on yen loans and some sequential strengthening of the Brazilian Real more than offset losses on a Euro loan and the $31 million exchange loss resulting from the Peso devaluation in Argentina. Net currency gains totaled $81 million in the fourth quarter 2000. These currency exposures are the result of net unhedged positions largely caused by our restricted access to the derivatives markets. Due to the inherent volatility in the interest and foreign currency markets, the company is unable to predict the amount of the above-noted re-measurement and mark-to-market gains or losses in future periods. During the fourth quarter of 2000 we announced a Turnaround Program in which we outlined a wide-ranging plan to sell assets, cut costs and strengthen our strategic core business. We announced plans that were designed to reduce costs by at least $1 billion annually, the majority of which will affect 2001. In the fourth quarter 2001 we took additional actions which are expected to further reduce costs by approximately $100 million in 2002. As part of these cost- cutting measures, we continue to record additional charges for initiatives under the Turnaround Program. The recognition of such charges is based on having a formal and committed plan, in accordance with existing accounting rules. As a result of these actions and changes in estimates related to previously established reserves, in the fourth quarter 2001 we provided an incremental $199 million ($132 million after taxes) to complete our open initiatives under the Turnaround and March 2000 restructuring plans. We expect additional provisions will be required in 2002 as additional plans are finalized and are committed to. The restructuring reserve balance at December 31, 2001 for the Turnaround Program was $241 million. Income Taxes, Equity in Net Income of Unconsolidated Affiliates and Minorities' Interests in Earnings of Subsidiaries Pre-tax income (loss) was breakeven in the fourth quarter 2001 compared to a pre-tax loss of $35 million in the fourth quarter 2000. Income tax expense for the fourth quarter 2001 was $6 million. Therefore the effective tax rate for the fourth quarter 2001 is not meaningful. Excluding other items, primarily restructuring, the 2001 fourth quarter tax rate was 26.7 percent compared to the 2000 fourth quarter tax benefit of 45.6 percent. The change in the third quarter 2001 year to date tax rate of 33.7 percent to the full year rate of 26.7 required a catch up adjustment to the previously recorded tax benefits. This catch-up adjustment increased both the tax provision and the fourth quarter 2001 net.loss by $32 million. The reduction in the tax rate is due primarily to continued losses in low-tax jurisdictions and in jurisdictions where losses could not be tax effected, partially offset by favorable resolution of a tax audit and additional tax benefits arising from restructuring provisions related to prior years. Equity in net income of unconsolidated affiliates is principally our 25 percent share of Fuji Xerox income. Total 2001 fourth quarter equity in net income increased by $14 million from the fourth quarter 2000. The absence of our $19 million share of a restructuring charge Fuji Xerox recorded in the fourth quarter 2000 more than offset the decline resulting from our reduced ownership in Fuji Xerox. Recent Events We have previously disclosed the investigation by the Division of Enforcement and the review by the Office of Chief Accountant ("OCA") of the Securities and Exchange Commission ("SEC"). The review concerned whether our method of accounting for sales-type leases applies the Financial Accounting Standards Board's Statement of Financial Accounting Standards No. 13 ("SFAS No. 13") in the allocation of gross lease payments among the various elements in our sales- type leases: equipment, financing, service and supplies. The OCA has advised us that it believes our methodology for accounting for sales-type leases does not follow the methodology required by SFAS No. 13. We apply a methodology that accounts for the fair values of the components that we believe results in no material difference between the application of our methodology and the OCA's view. Thus, we believe the financial results we report are in accordance with GAAP. We understand that the Division of Enforcement's continuing investigation includes an evaluation of our accounting for sales-type lease transactions. We cannot predict when the SEC will conclude its investigation or the outcome or impact thereof. We expect to resume our discussions with the SEC's Division of Corporation Finance with respect to the content of disclosures which the Division would require to be made in future filings. We cannot predict when such discussions will be concluded or the content of any required disclosure. In the fourth quarter 2001, we retired $35 million of long-term debt through the exchange of 3.8 million shares of common stock valued at $28 million which resulted in a pre-tax extraordinary gain of $7 million ($4 million after taxes). For the full year 2001, we retired $374 million of debt through the exchange of 41 million shares of common stock valued at $311 million, resulting in pre-tax extraordinary gains of $66 million ($40 million after taxes) for a net equity increase of approximately $351 million. In connection with the June 2001 disengagement from our SOHO business, fourth quarter 2001 changes in estimates for employee termination and other costs and asset write downs increased the charge by approximately $10 million ($7 million after taxes). The SOHO disengagement reserve balance at December 31, 2001 was $23 million. During the fourth quarter we depleted our inventory of personal inkjet and xerographic printers, copiers, facsimile machines and multi-function devices which are sold primarily through retail channels to small offices, home offices and personal users (consumers). We will continue to provide service, support and supplies, including the manufacturing of such supplies, for customers who currently own SOHO products during a phase-down period to meet customer commitments. Forward-Looking Statements This earnings release and financial review contain forward-looking statements and information relating to Xerox that are based on our beliefs as well as assumptions made by and information currently available to us. The words "anticipate," "believe," "estimate," "expect," "intend," "will" and similar expressions, as they relate to us, are intended to identify forward-looking statements. Actual results could differ materially from those projected in such forward-looking statements. Information concerning certain factors that could cause actual results to differ materially is included in the company's third quarter 2001 10-Q filed with the SEC. We do not intend to update these forward-looking statements. This information is provided by RNS The company news service from the London Stock Exchange
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