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RDSA Shell Plc

1,895.20
0.00 (0.00%)
26 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Shell Plc LSE:RDSA London Ordinary Share GB00B03MLX29 'A' ORD EUR0.07
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 1,895.20 1,900.20 1,900.80 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

Ofgem Fines Shell Energy Retail for Overcharging Customers

14/06/2019 7:42am

Dow Jones News


Shell (LSE:RDSA)
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From Apr 2019 to Apr 2024

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   By Carlo Martuscelli 
 

The U.K.'s energy regulator has fined Shell Energy Retail Limited 390,000 pounds ($494,616) for overcharging customers after a price cap was introduced.

The Office of Gas and Electricity Markets said Friday that the company will refund around 12,000 customers it overcharged, and pay a GBP200,000 fine to the regulator, for a total of GBP390,000.

Shell Energy Retail also agreed to pay another GBP200,000 into a fund to help vulnerable customers.

Ofgem said it has decided not to take formal enforcement action against the energy company given that Shell Energy has taken steps to improve its service and agreed to pay the penalties.

The gas-and-electricity supplier is a branch of Royal Dutch Shell PLC (RDSB.LN).

 

Write to Carlo Martuscelli at carlo.martuscelli@dowjones.com

 

(END) Dow Jones Newswires

June 14, 2019 02:27 ET (06:27 GMT)

Copyright (c) 2019 Dow Jones & Company, Inc.

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