Intermec Opens Shanghai Service Center; Facility Eliminates Customs Fees, Shortens Repair Turnaround Times in China

Intermec Technologies has opened a service center in
Shanghai, China to provide local language support and repair services
for Intermec handheld devices, printers and other products. The center
streamlines customer service and reduces costs for Intermec customers
in China.
   The Shanghai service center eliminates many of the customs fees to
ship product in and out of China and reduces repair turnaround time
from six weeks to just days. Through the new center, Intermec
maintains an in-country service inventory in China and offers
maintenance contracts for fast, affordable service on demand. Intermec
customers across China will now receive service consistent with the
standards enjoyed by enterprises in the Americas and EMEA.
   "Since Intermec opened its Shanghai service center, we have
received rapid response times on our repairs and parts orders," said
CL Solutions General Manager Joseph Tan. "And because the support is
in Chinese, it's so much easier for us to do business."
   The new center is the latest in a series of initiatives by
Intermec to provide globally consistent standards for customer
response, and carries out Intermec's strategy to strengthen Asian
programs. Intermec maintains 18 service depots and through its
certified service partners offers more than 80 local repair facilities
around the world to service its full range of products.

   About Intermec

   Intermec Technologies Corp., a UNOVA Inc. (NYSE:UNA) company,
develops, manufactures and integrates technologies that identify,
track and manage supply chain assets. Core technologies include
Intellitag(R) RFID, mobile computing systems, bar code printers and
label media. The company's products and services are used by customers
in many industries worldwide to improve the productivity, quality and
responsiveness of business operations. For further information, please
visit www.intermec.com, or call 800-347-2636. To learn more about
UNOVA, visit www.unova.com.
   To learn more about how companies can benefit from Intermec's
wireless technologies, contact Intermec Technologies Corp., 6001 --
36th Ave. West, Everett, WA 98203 USA; telephone [phone]; or
visit Intermec's web site at www.intermec.com. To learn more about
UNOVA, visit www.unova.com.