Systemax (NYSE:SYX)
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From Jun 2019 to Jun 2024
ProfitCenter Software Inc. (PCS), a wholly owned
subsidiary of Systemax Inc. (NYSE: SYX), and a premier provider of
web-based, on-demand software for multichannel and direct marketing
merchants, has signed a contract for the PCS Profitability Software
Suite(TM) with Mary of Puddin Hill, an online retailer famous around
the world for pecan fruit cakes, chocolate delicacies and savory
gourmet treats.
With a retail store, a call center, a catalog and a website, Mary
of Puddin Hill required a system that would span across their business
channels and provide efficiencies for all employees from call center
to finance. The PCS Profitability Software Suite(TM) will give Mary of
Puddin Hill the means to:
-- empower employees with web-based access to information like
order history or customer information for the customers they
serve,
-- manage the customer service process online, providing for
customers to inquire about shipping dates and product status
without having to telephone the call center and,
-- reduce the many inefficient customer and product touch points
for more profitable transactions.
"With PCS, we have found a reliable and flexible partner who
satisfies our high expectations regarding quality and performance,"
stated Ken Bain, President of Mary of Puddin Hill. "PCS fulfills our
goal of joining our retail store, web and catalog businesses with a
fully integrated on-demand business solution for running our entire
company."
"The benefits of the single integrated PCS solution range from
increased customer service, to more productive sales and marketing
personnel and happier, satisfied customers," stated Matthew Ehrlich,
President and CEO of ProfitCenter Software. "By taking advantage of
PCS' On-Demand technology, Mary of Puddin Hill can maximize their
employee resources and focus on customers and products, a focus that
will grow their business and increase profits."
"Prior to signing with PCS, Mary of Puddin Hill was using various
software systems to run our business. In our system search, we wanted
a single broad solution allowing access to detailed real-time data on
all our sales channels and business processes," said Bain. "All the
other traditional systems had one system for eCommerce, another for
order processing and fulfillment, another for retail and yet another
system for finance; all with old technology to boot. PCS offered the
only real choice."
"Once companies see how PCS gives them the ability to easily
connect and synchronize multiple sales channels with one integrated
system, the choice is easy," said Ehrlich. "Companies, like Mary of
Puddin Hill, are freeing themselves of the limitations of traditional
client-server software in the on-demand world, and PCS is the clear
on-demand service leader in the multichannel direct marketing
industry."
PCS' Profitability Software Suite(TM) is a unified solution that
enhances a direct marketing company's bottom line, while eliminating
the costs and complexities of traditional technologies. The PCS full
featured SaaS (Software as a Service) on demand solution runs all
aspects of a multi-channel direct marketing business. Through sales,
fulfillment, accounting functionality and more, PCS empowers companies
with the ability to automate and manage the full range of business
information necessary to fully support their customers.
About ProfitCenter Software Inc.
ProfitCenter Software Inc. (PCS) (www.profitcenter.com) based in
Uniondale, NY, is a leader in web-based on demand automation software
for multichannel merchants and direct marketers. The company's
Profitability Software Suite(TM) is the first integrated, scaleable
suite of applications designed to directly enhance a company's bottom
line. Through sales, fulfillment, accounting functionality and more,
PCS empowers companies with the ability to automate and manage their
entire customer life cycle and run their whole business off a web
browser. PCS is a wholly owned subsidiary of Systemax, Inc. (NYSE:
SYX) (www.systemax.com), a Fortune 1000 direct marketing company,
which employs a system of branded e-commerce web sites, direct mail
catalogs and relationship marketers to sell PC hardware, related
computer products, consumer electronic products and industrial
products in North America and Europe.
About Mary of Puddin Hill, Inc.
Mary of Puddin Hill, Inc. (www.puddinhill.com) based in
Greenville, Texas has a one-of-a-kind store built right next to our
bakery and candy kitchen on part of the original Puddin Hill farm
settled by James and Mary Horton in 1839. Their shelves, catalog pages
and their website are filled with beautiful gift packages and
specialty items, beautiful gift packages from party trays to party
favors, gift baskets to candy baskets, little remembrances to big
impressions.
Forward-looking statement:
This press release contains forward-looking statements about the
company's performance. These statements are based on management's
estimates, assumptions and projections and are not guarantees of
future performance. ProfitCenter Software Inc. and Systemax Inc.
assume no obligation to update these statements. Actual results may
differ materially from results expressed or implied in these
statements as the result of risks, uncertainties and other factors
including, but not limited to: (a) unanticipated variations in sales
volume, (b) economic conditions and exchange rates, (c) actions by
competitors, (d) the continuation of key vendor relationships, (e) the
ability to maintain satisfactory loan agreements with lenders, (f)
risks associated with the delivery of merchandise to customers
utilizing common carriers, (g) the operation of the company's
management information systems, and (h) unanticipated legal and
administrative proceedings. Please refer to the Forward Looking
Statements section contained in Systemax Inc.'s Form 10-K for a more
detailed explanation of the inherent limitations in such
forward-looking statements. Product or service names mentioned herein
are the trademarks of their respective owners.