SITEL Named Top Contact Center Outsource Provider

  
    
  
  
    
      SITEL Corporation (NYSE:SWW), a leading global provider of outsourced 
      customer support services, announced today its designation as top 
      provider in seven ContactCenterWorld.com 2006 Outsourcer Rankings and 
      Award Categories.
    
    
      SITEL was recognized in categories such as top provider in number of 
      total agents, business-to-business agents, business-to-consumer agents, 
      and in number of global contact centers.
    
    
      Jim Lynch, Chairman and CEO of SITEL Corporation, commented, “We 
      are very excited to announce that we have won these awards again this 
      year across a broad range of service domains. This further demonstrates 
      our leadership position and commitment to our customers, our employees, 
      and the industry. Our market positioning, industry expertise, and 
      client-centric business model drives our successful performance. We are 
      honored to be recognized for leading the industry in several key areas 
      identified by ContactCenterWorld.com.”
    
    
      Commenting on this, the second annual Top Outsourcer Rankings from 
      ContactCenterWorld.com, Raj Wadhwani, President added, “This 
      award program recognizes performance in terms of sales, size, specialty, 
      and growth. For far too long the industry has been asking us for this 
      sort of information and in the absence of third party data, we decided 
      to produce the rankings ourselves and share this information with our 
      90,000 members.”
    
    
      About ContactCenterWorld.com
    
    
      ContactCenterWorld.com is the leading on-line support organization for 
      contact center professionals around the world. We currently have over 
      79,000 corporate members of which 40% are CEO's and Management from 
      Contact Center's globally. The support, education, and information are 
      what draws 7,500 unique users to us every day.
    
    
      About SITEL
    
    
      SITEL is a leading global provider of outsourced customer support 
      services. On behalf of many of the world's leading organizations, SITEL 
      designs and improves customer contact models across its clients' 
      customer acquisition, retention, and development cycles. SITEL manages 
      approximately two million customer interactions per day via the 
      telephone, e-mail, Internet, and traditional mail. SITEL has over 42,000 
      employees in 101 global contact centers, utilizing more than 32 
      languages and dialects to serve customers in 56 countries SITEL is a 
      leader in the contact center industry. Please visit SITEL’s 
      website at www.sitel.com for further 
      information.
    
  
SITEL Corporation (NYSE:SWW), a leading global provider of
outsourced customer support services, announced today its designation
as top provider in seven ContactCenterWorld.com 2006 Outsourcer
Rankings and Award Categories.

   SITEL was recognized in categories such as top provider in number
of total agents, business-to-business agents, business-to-consumer
agents, and in number of global contact centers.

   Jim Lynch, Chairman and CEO of SITEL Corporation, commented, "We
are very excited to announce that we have won these awards again this
year across a broad range of service domains. This further
demonstrates our leadership position and commitment to our customers,
our employees, and the industry. Our market positioning, industry
expertise, and client-centric business model drives our successful
performance. We are honored to be recognized for leading the industry
in several key areas identified by ContactCenterWorld.com."

   Commenting on this, the second annual Top Outsourcer Rankings from
ContactCenterWorld.com, Raj Wadhwani, President added, "This award
program recognizes performance in terms of sales, size, specialty, and
growth. For far too long the industry has been asking us for this sort
of information and in the absence of third party data, we decided to
produce the rankings ourselves and share this information with our
90,000 members."

   About ContactCenterWorld.com

   ContactCenterWorld.com is the leading on-line support organization
for contact center professionals around the world. We currently have
over 79,000 corporate members of which 40% are CEO's and Management
from Contact Center's globally. The support, education, and
information are what draws 7,500 unique users to us every day.

   About SITEL

   SITEL is a leading global provider of outsourced customer support
services. On behalf of many of the world's leading organizations,
SITEL designs and improves customer contact models across its clients'
customer acquisition, retention, and development cycles. SITEL manages
approximately two million customer interactions per day via the
telephone, e-mail, Internet, and traditional mail. SITEL has over
42,000 employees in 101 global contact centers, utilizing more than 32
languages and dialects to serve customers in 56 countries SITEL is a
leader in the contact center industry. Please visit SITEL's website at
www.sitel.com for further information.