Syniverse Hlgs (NYSE:SVR)
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Entel PCS, one of Chile’s largest mobile
operators, has decided to move its clearing business to Syniverse
Technologies (NYSE:SVR) as it seeks to simplify the complexities of
providing industry-leading service to its roaming subscribers. In
addition to selecting Syniverse’s Data
Clearing House for GSM (DCH) and Financial
Clearing House for GSM (FCH), the South American operator also has
chosen Syniverse
DataNet and Roaming
Management Services (RMS) as part of a complete set of solutions
that will work together to streamline its end-to-end roaming process.
Syniverse is a leading provider of technology and business solutions for
the global telecommunications industry.
“We are extremely pleased that Entel PCS has
chosen to switch to us as its single source for roaming solutions,”
said Giorgio Miano, Senior Vice President, Caribbean and Latin America,
Syniverse. “By selecting our comprehensive
clearing, fraud prevention and roaming management solutions, Entel PCS
will reap the benefits of a much more efficient roaming process.”
Syniverse DCH
and FCH
will work together to handle Entel PCS’s data
and financial clearing. DCH will serve as a single point of contact for
the exchange of roaming billing records between Entel PCS and its
roaming partners as subscribers move in and out of networks. FCH will
manage Entel PCS’s payable and receivable
positions with these partners.
Syniverse
DataNet, which was named “Best Roaming
Product or Service” at the GSM Association’s
(GSMA) 2008 Global Mobile Awards, provides industry-leading roaming
fraud protection by drastically reducing the time it takes to exchange
roaming data records used to spot fraudulent activities. This solution
also ensures Entel PCS will meet the October 2008 target date to
implement the GSMA’s new Near Real Time
Roaming Data Exchange (NRTRDE) anti-fraud roaming standards.
RMS
will enable Entel PCS to manage its roaming business more efficiently by
providing the operator with access to roaming information via a
centralized data and document repository. This comprehensive,
cost-effective tool facilitates the electronic exchange of roaming
partner information in the RAEX-compliant XML format, enabling mobile
operators to perform queries, run reports and send alerts on essential
roaming agreement data.
Juan Carlos Jil, International Services Director, Entel PCS, said
Vodafone´s recommendation and Syniverse’s
excellent regional approach to customer support were the main reasons
his company decided to make the switch with a three-year contract.
Syniverse has a local presence in both Chile and nearby Argentina.
“Choosing Syniverse gives us two clear
advantages in today’s competitive marketplace,”
Jil said. “First, we benefit from its local
presence that both gives Syniverse an intimate understanding of the
challenges we face and has earned Syniverse an excellent reputation for
superior in-region customer service. Second, we can rely on a trusted
provider of tightly integrated roaming solutions that enhance our
subscribers’ customer experience and increase
revenue assurance.”
About Syniverse
Syniverse Technologies (NYSE:SVR) solutions allow more than 600
communications companies in over 120 countries to provide seamless
mobile services by making it possible for disparate technologies and
standards to interoperate. Syniverse's flexibility and customer focus
permit its customers to quickly react to market changes and demands,
enabling the delivery of everything from voice calls to sophisticated
data and video services wherever and whenever subscribers need them.
With more than 20 years in the industry, Syniverse is headquartered in
Tampa, Florida, U.S.A., and has offices in major cities around the
globe. Syniverse is ISO 9001:2000 certified and TL 9000 approved,
adhering to the principles of customer focus and quality improvement
practices. More information is available at www.syniverse.com.
About Entel PCS
Entel PCS belongs to Empresa Nacional de Telecomunicaciones S.A., the
largest telecommunications company in Chile, where it provides mobile,
Internet, and local and long distance fixed-line phone services as well
as other related services. With almost six million subscribers, Entel
PCS received the Frost & Sullivan prize for the 2007 Best Supplier of
Mobile Services in Latin America. In May 2008, the company signed a
strategic alliance with Vodafone, one of the world’s
largest mobile telecommunications network companies. Entel, which also
operates in Peru, is a member of Santiago Stock Exchange (SSE: ENTEL).
Its headquarters are in Santiago, Chile.