LINK2GOV Facilitates Credit and Debit Card-Based Payments for City of Columbia Water Bills

  
    
  
  
    
      LINK2GOV Corporation today announced it has enabled City of Columbia 
      (S.C.) Water Services to accept credit and debit card-based payments 
      over the phone for water and solid waste bills, as well as parking 
      garage fees. LINK2GOV, an IRS-authorized payment provider, is a business 
      unit of Metavante Corporation, the banking and payments technology 
      subsidiary of Marshall & Ilsley Corporation (NYSE: MI).
    
    
      LINK2GOV’s phone-based interactive voice 
      response (IVR) payment application helps deliver a secure, convenient 
      option for City of Columbia residents to pay their water bills. Water 
      Services customers can call 866-9-H2O-PAY (866-942-6729) to initiate a 
      card-based payment. All the following network-branded credit and debit 
      cards will be accepted for payment: American Express®, 
      Discover®, MasterCard®, 
      NYCE®, Pulse®, 
      STAR® or Visa®.
    
    
      “The City of Columbia is committed to 
      providing orderly and efficient services for its customers. LINK2GOV has 
      helped us honor that commitment by providing Columbia customers with 
      another option for payment of their water, solid waste and parking 
      garage bills,” said Charles P. Austin, Sr., 
      City Manager, Columbia, S.C. “As for benefits 
      to the city, we predict this phone payment system will reduce by 
      one-third the volume of calls to the city's customer service call 
      center, leaving more time for customer service representatives to handle 
      customers’ questions about their water bills.”
    
    
      The IVR payment system guides users through the payment process with 
      voice prompts and provides final confirmation prior to completing the 
      transaction. LINK2GOV processes payments instantly, making authorized 
      payment information quickly available to City of Columbia Water Services.
    
    
      “Consumer preference for payment cards over 
      cash and check continues to grow and it’s not 
      limited to the retail space. By using LINK2GOV’s 
      IVR payment option, the City of Columbia is introducing a value-added 
      service to its residents and satisfying their preference,” 
      said Frank D’Angelo, group president, 
      Metavante Payment Solutions. “Not only is IVR 
      convenient for residents, but it enables the City of Columbia to 
      accelerate cash flow while managing up-front and ongoing payment 
      expenses.”
    
    
      LINK2GOV has been providing customized electronic service applications 
      for government agencies since 1995. In addition to the IRS payment 
      services, LINK2GOV also facilitates the collection of state income 
      taxes, real estate taxes, utility bills, vehicle registrations, driver’s 
      license renewals, parking tickets, traffic citations, tuition payments, 
      court fees and fines, hunting and fishing licenses, as well as various 
      business licenses. Metavante Payment Solutions delivers electronic money 
      movement through an integrated payments network, including an ATM/PIN 
      debit network in NYCE, a check image exchange network in Endpoint 
      Exchange, online bill payment, a suite of payment cards and automated 
      clearing house (ACH) processing. Metavante can help clients grow revenue 
      by capitalizing on the expanding electronic payments markets including 
      financial, healthcare and government payments.
    
    
      About Metavante
    
    
      Metavante Corporation delivers banking and payments technologies to 
      8,600 financial services firms and businesses worldwide. Metavante 
      products and services drive account processing for deposit, loan and 
      trust systems, image-based and conventional check processing, electronic 
      funds transfer, consumer healthcare payments, electronic presentment and 
      payment, and business transformation services. Headquartered in 
      Milwaukee, Metavante (www.metavante.com) 
      is wholly owned by Marshall & Ilsley Corporation (NYSE: MI). On April 3, 
      2007, Marshall & Ilsley Corporation announced its plans to split 
      Metavante Corporation and Marshall & Ilsley Corporation into independent 
      publicly traded companies.
    
    
      Metavante, LINK2GOV and NYCE are registered trademarks of Metavante 
      Corporation.