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Digital Insight and Metavante Release Adoption Marketing Program
Results
Financial Institution Clients Significantly Increase Bill Pay Adoption Using
Marketing Best Practices
CALABASAS, Calif. and MILWAUKEE, June 9 /PRNewswire-FirstCall/ -- Digital
Insight(R) Corp. (NASDAQ:DGIN) (http://www.digitalinsight.com/), the leading
online banking provider, and Metavante(R) Corporation, the financial technology
subsidiary of Marshall & Ilsley Corporation (NYSE:MI), today announced the
release of a bill payment-focused white paper. Digital Insight and Metavante
tracked adoption performance of financial institution clients who participated
in the Digital Insight Growth and Retention Program (GRP) during 2003.
Financial institutions participating in the program exceeded the growth rate of
non-participating clients by 66 percent.
The white paper includes profiles of marketing best practices at three
top-performing clients: Eastman Credit Union, Kingsport, Tenn.; Main Street
Trust, Champaign, Ill.; and Sterling Savings Bank, Spokane, Wash. Eastman
Credit Union and Main Street Trust generated bill payment end user increases of
79 percent and 150 percent, respectively, in 2003. Both financial institutions
provide free online bill payment to their end users. Sterling Savings Bank,
which charges for online bill payment after an introductory free period,
increased bill payment registrations by 19 percent during the year.
"Our research powerfully demonstrates that by employing some or all of the best
practices discussed, financial institutions have driven significant advances in
enrollment and usage within their client base," said Drew Hyatt, senior vice
president, marketing and sales operations at Digital Insight. "Metavante has
been a strategic partner in the ongoing success of GRP and we look forward to
our continued collaboration in driving higher adoption among our common
clients."
"The positive results of this study underscore the importance of defining a
goal, obtaining corporate support, deploying incentive programs, and educating
both employees and consumers on the benefits of receiving and paying bills
online," said Cary Serif, executive vice president, eFinance Group of
Metavante. "We remain committed to working proactively with Digital Insight
and our mutual clients in assisting their efforts to aggressively enhance
adoption performance."
To obtain a summary of the white paper please visit
http://www.digitalinsight.com/progserv/growth_retention.html. Digital Insight
clients interested in Bill Pay and Bill Presentment should contact their sales
representative. Other financial institutions interested in Bill Pay should
call Digital Insight at (888) 387-8627.
About Digital Insight
Digital Insight(R) Corporation is the leading online banking provider for
financial institutions. Through its comprehensive portfolio of Internet-based
financial products and services built upon the company's unique architecture,
Digital Insight enables banks and credit unions to become the trusted
transaction hub for their retail and commercial customers. Digital Insight
offers consumer and business Internet banking, online lending, electronic bill
payment and presentment, check imaging, account-to-account transfers, website
development and hosting, marketing programs designed to help increase online
banking end user growth and more. Each Digital Insight product and service
reinforces the strength of its financial institution clients.
About Metavante Corporation
Celebrating 40 years of innovation, Metavante Corporation delivers virtually
all of the technology that an organization needs to offer financial services.
Metavante processes transactions of value by providing clients with financial
technology solutions that drive customer relationship management, electronic
banking, electronic funds transfer and card solutions, electronic presentment
and payment, financial account processing, investment technology and retirement
benefit services. Headquartered in Milwaukee, Wis., Metavante is wholly owned
by Marshall & Ilsley Corporation (NYSE:MI). Metavante and CSF are registered
trademarks of Metavante Corporation. For more information, see
http://www.metavante.com/.
Safe Harbor Statement under the Private Litigation Reform Act of 1995
This release contains forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. Such statements are based on
management's current expectations. Because of various risks and uncertainties,
actual strategies and results in future periods may differ materially from
those currently expected. Additional discussion of factors affecting these
forward looking statements is contained in Digital Insight's most recent
filings with the Securities and Exchange Commission.
DATASOURCE: Digital Insight Corp.; Metavante Corporation
CONTACT: Jyoti Nanda, Public Relations, Digital Insight Corp.,
+1-818-878-6048; or Chip Swearngan, Investor & Public Relations, Metavante
Corporation, +1-414-357-3688
Web site: http://www.digitalinsight.com/progserv/growth_retention.html
http://www.metavante.com/
http://www.digitalinsight.com/