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HIB Hibernia Corp Cla

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Share Name Share Symbol Market Type
Hibernia Corp Cla NYSE:HIB NYSE Ordinary Share
  Price Change % Change Share Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 0.00 -

Hibernia Announces Loan Deferral Payment Arrangement for Consumer, Small-Business and Mortgage-Banking Customers Impacted by Hur

02/09/2005 8:26pm

Business Wire


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Hibernia (NYSE:HIB) has made the following arrangements for the extension of consumer, small-business and mortgage-banking loan payments: -- For Hibernia consumer borrowers in Louisiana and Mississippi zip codes beginning with 700, 701, 703, 704, 394, 395 and 396, Hibernia will defer all payments on consumer loans and lines of credit until January 2006. This policy also will apply to all small-business loans and lines of credit up to $1 million. Individual hardship cases not addressed by this policy will be handled on an individual basis. -- All automatic deduction payments from checking accounts related to these loans will be suspended during the deferment period. If a borrower wishes to continue automatic deductions, payments cannot be deferred. All automatic deduction authorizations will be restored on Jan. 1, 2006. -- For Hibernia customers impacted by the hurricane whose residential first mortgages are held by Hibernia, the bank will suspend up to three months of first-mortgage payments. There will be no credit reporting on these accounts during this period. The bank also will grant up to 18 months of temporary forbearance to repay suspended payments, also with no credit reporting. Customers should contact their applicable mortgage servicer at 1-877-636-4008 or 1-877-636-4013 for details and arrangements. The Department of Housing and Urban Development instituted a moratorium on commencement and/or continuation of foreclosure action on homes in a federally declared disaster area for a period of 90 days from the date of the declaration. Also, government insured mortgages (FHA and VA loans) may also qualify for a variety of assistance options, including special forbearance, late-fee waiver, modification and refinance. The appropriate contact numbers above can guide customers through these processes. In addition, the bank has set up a customer emergency information hotline. Customers who call 1-877-706-4233 will hear the latest update on the status of Hibernia's customer service recovery efforts. The hotline will be updated on a regular basis. Here is some additional important information for Hibernia customers and employees: -- Due to the significant number of customers and employees displaced because of the storm, Hibernia is experiencing extremely high volumes in branches and call centers. -- The transfer of the bank's systems is still under way to back-up facilities in Dallas and Shreveport. -- Direct-deposit and automatic debits and credits are being processed and should be posted today. -- Online bill payments previously set up have been processed as scheduled. Online account access will be made available as soon as the backup sites are restored. -- Customers requiring federal assistance can visit FEMA.gov. Customers can locate routing numbers for direct deposit of relief funds at the bottom of checks and deposit slips. -- The U.S. Postal Service is rerouting mail that was addressed to Hibernia to other locations so the bank can process lockbox services for its commercial customers. Hibernia has set up a toll-free number so employees can ask questions and receive guidance from the bank on a variety of issues regarding the impact on them from the hurricane. To obtain this special toll-free number, employees should call the bank's emergency information line and listen to the message. Hundreds of employees from both the storm-impacted area and other markets are currently working in unaffected areas to support their colleagues, customers and communities. Hibernia is on Forbes magazine's list of the world's 2,000 largest companies and Fortune magazine's list of America's top 1,000 companies according to annual revenue. Hibernia has $22.1 billion in assets and 321 locations in 34 Louisiana parishes and 36 Texas counties.

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