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BT BT Group PLC

10.57
0.00 (0.00%)
03 May 2024 - Closed
Delayed by 15 minutes
Name Symbol Market Type
BT Group PLC NYSE:BT NYSE Depository Receipt
  Price Change % Change Price High Price Low Price Open Price Traded Last Trade
  0.00 0.00% 10.57 0 01:00:00

Ofcom Fines EE £1 Million Over Complaints Handling Failures

03/07/2015 7:45am

Dow Jones News


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LONDON--The U.K. communications regulator, Ofcom, Friday said it fined EE--the mobile telecommunications company jointly owned by Orange (ORA.FR) and Deutsche Telekom Ag (DTE.XE)--GBP1 million ($1.56 million) over complaints handling failures.

Ofcom said its investigation found that from July 22, 2011 to 8 April, 2014, EE didn't provide certain customers with accurate or adequate information about their right to take their complaint to an alternative dispute resolution scheme.

BT Group PLC (BT.A.LN), the U.K. telecoms incumbent, reached agreement to buy EE in a multi-billion deal.

 
--Write to Simon Zekaria at simon.zekaria@wsj.com 
 

Subscribe to WSJ: http://online.wsj.com?mod=djnwires


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